SureStay by Best Western Helen Downtown ico

SureStay by Best Western Helen Downtown

Hotels Near Of MeGeorgiaWhite CountyHelenSouth Main Street

8396 S Main St, Helen, GA 30545, USA

4.0

My family enjoyed Surestay we stayed for 3 nights. We did not encounter bugs or faulty a/c and the quietness was amazing. We did have a problem with tv but the front staff immediately came over and fixed it. Each day the new staff were all friendly and informative. The cleaning lady's did an amazing job on our room and respected our privacy . The location is amazing everything very close and the alpine coaster literally in front of you. The room was clean I will say the other reviews are correct as far as the firm beds lol but some people like that. Very good place to stay and good price point. We stayed with a 7 year old no complaints

Lacey
  • Overview
  • (706) 878-2191
  • www.bestwestern.com

SureStay by Best Western Helen Downtown Introduce

For visitors seeking a convenient and comfortable stay in the picturesque Bavarian-themed town of Helen, Georgia, the SureStay by Best Western Helen Downtown offers a compelling option, especially for those actively searching for "Hotels Near Of Me" to explore the area's charm. Located at 8396 S Main St, Helen, GA 30545, USA, this hotel boasts an enviable position that places guests directly amidst the vibrant attractions and unique character of downtown Helen.

The environment of SureStay by Best Western Helen Downtown is designed to provide a pleasant and functional retreat. The hotel features an Alpine-style exterior that blends seamlessly with Helen's distinctive architecture, offering a sense of place. While some reviews note that the hotel may be older and some aspects might show their age, recent renovations, as suggested by online pictures, indicate ongoing efforts to update the property. A significant highlight of the environment is the presence of an indoor heated pool, providing a year-round option for relaxation and family fun, regardless of the weather outside. The hotel also offers an outdoor terrace and a garden area for guests to unwind, contributing to a more tranquil experience. Public spaces include a lobby with coffee and tea service, fostering a welcoming atmosphere. It's a smoke-free property, ensuring a fresh and clean environment for guests. For those with mobility needs, the hotel provides wheelchair-accessible facilities, including parking, paths of travel, and some room types with accessibility features.

The services at SureStay by Best Western Helen Downtown are consistently praised by guests, particularly the dedication and friendliness of the staff. Visitors frequently commend the front desk team for their prompt assistance, such as immediately addressing and resolving TV issues, and for being informative and welcoming. The cleaning staff also receives high marks for their meticulous work in maintaining room cleanliness and respecting guest privacy. The hotel offers a 24-hour front desk, ensuring that guests can receive assistance at any time. Complimentary services include free Wi-Fi in all rooms and public areas, allowing guests to stay connected effortlessly. A notable amenity is the free daily continental breakfast, which often receives positive comments for its variety, including options like cereal, eggs, yogurt, and hot beverages, although some guests might find it basic compared to a full hot breakfast. Additionally, the hotel provides free private parking on-site, a significant convenience in a bustling tourist area. Other services include laundry facilities, a business center, and vending machines.

The features of SureStay by Best Western Helen Downtown are tailored for convenience and comfort. Each of the hotel's 58 accommodations, accessible via exterior corridors, is equipped with essential amenities such as air conditioning, flat-screen TVs with cable channels, microwaves, refrigerators, and coffee/tea makers. Private bathrooms come with shower/bathtub combinations, hydromassage showerheads, and complimentary toiletries. Some rooms even offer private balconies or patios, providing additional space and sometimes views of the surrounding area. Certain suites feature a jetted tub or a fireplace for an enhanced experience. The hotel's strategic location is a standout feature; it's literally across from the Alpine Coaster and within very close walking distance to Helen Festhalle, Helen Arts & Heritage Center, and countless shops and restaurants along Main Street. This eliminates the need for driving, allowing guests to fully immerse themselves in the town's pedestrian-friendly charm. Popular dining spots like Bigg Daddy's Restaurant & Tavern and Bodensee Restaurant are just a short stroll away. The hotel also provides easy access to outdoor activities, with Helen Tubing & Water Park just a mile away, and Anna Ruby Falls and Unicoi State Park within a few miles' drive.

Regarding promotional information, SureStay by Best Western Helen Downtown, as part of the Best Western family, often participates in various loyalty programs and promotions. While specific deals can fluctuate based on seasonality and demand, guests can typically find competitive rates. It is always advisable to check major booking platforms or contact the hotel directly at (706) 878-2191 for the most up-to-date pricing and availability. The hotel welcomes families, with children being welcome, though rollaway beds and cribs are not available. Check-in typically begins at 3:00 PM, and check-out is by 11:00 AM. A minimum check-in age of 21 is usually required. While the hotel does not allow pets, service animals are welcome. The property is designed with efficiency in mind, offering a good balance of location and core amenities. Despite varying opinions on mattress firmness, which is a subjective comfort factor, the overall consensus from guests points to SureStay by Best Western Helen Downtown as a clean, friendly, and excellently located hotel that provides good value for a memorable stay in Helen, GA.

SureStay by Best Western Helen Downtown Photos

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SureStay by Best Western Helen Downtown Location

SureStay by Best Western Helen Downtown

8396 S Main St, Helen, GA 30545, USA

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Reviews

My family enjoyed Surestay we stayed for 3 nights. We did not encounter bugs or faulty a/c and the quietness was amazing. We did have a problem with tv but the front staff immediately came over and fixed it. Each day the new staff were all friendly and informative. The cleaning lady's did an amazing job on our room and respected our privacy . The location is amazing everything very close and the alpine coaster literally in front of you. The room was clean I will say the other reviews are correct as far as the firm beds lol but some people like that. Very good place to stay and good price point. We stayed with a 7 year old no complaints

Apr 17, 2025 · Lacey

The staff at the hotel are lovely people and the room was clean. I had no issues with booking and the location of the hotel is great. However, I cannot possibly give this more than 3 stars. This hotel had THE WORST mattress I have slept on possibly in my life. It was a creaky, probably ancient, spring mattress. If you told me the mattress hadn't been replaced since the hotel was built, I would not be surprised. It had craters that would give Roswell a run for its money and the springs hummed every time the AC kicked on. I got very little sleep and my back is going to need days to recover.

May 19, 2025 · Elise Goff

We have stayed here many times and never had a problem. When we left, we had the towels together and the trash was all together. But they still tried to charge me almost a 100 bucks saying the room was destroyed. And they suggested I clean my room. That’s what house keeping is for. We did a lot before we left to make it easier on house keeping. But the house keeper complained she had to do too much work. How about do your job. If you can’t handle cleaning a room then think about a career change. Only thing good about the place was Leslie, he was kind and helped with anything we needed. He should run that place.

May 04, 2025 · Kenneth Rowland

Hotel was fine. Front desk manager is great ! Thin walls and neighbors who wouldn't stop fighting till 2am was my night. Learned a whole new vocabulary! Wow. For a night I would say great. For more than a night I would say no.

Apr 03, 2025 · jonathan S.

We had a nice stay. Rooms are clean, beds comfortable. Bathrooms are updated. The pool was nice and warm and the included breakfast had a lot of options! The location was perfect for walking to downtown just a few blocks. Would stay here again.

Jan 02, 2025 · Natasha Zinzow

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