SureStay Hotel by Best Western

For those searching for "Hotels Near Of Me" in the Galloway, New Jersey area, the SureStay Hotel by Best Western, located at 202 E White Horse Pike, Galloway, NJ 08205, USA, might appear as a convenient option. As part of the Best Western family of brands, SureStay hotels generally aim to provide a quality stay at an affordable price, offering essential amenities for travelers. The hotel can be contacted at (609) 652-2300 or via mobile at +1 609-652-2300 for direct inquiries and reservations.

The strategic location of the SureStay Hotel by Best Western on the E White Horse Pike provides easy access to the surrounding areas, including Atlantic City. This placement on a main road is often beneficial for travelers, allowing for straightforward navigation to and from local attractions, businesses, and dining establishments. For individuals looking for "Hotels Near Of Me" that prioritize accessibility and connectivity, this location can be a positive aspect. However, it is crucial to consider the various aspects of the hotel as reported by actual customers to form a complete and objective picture.

The environment of the SureStay Hotel by Best Western, as described in recent customer reviews, presents a mixed and, in some instances, concerning impression. One review states, "Was absolutely the worst place ever, it appeared to be mold on the outside of the building, only at our room. When we walked in, it smelled like mold, the tub had mildew in it, and the worst part was the roaches!!!!!!" This feedback paints a picture of significant issues with cleanliness and maintenance, suggesting a potential struggle with environmental quality. Another review corroborates some of these concerns, mentioning, "The hotel was filthy, tub was cracked, the floor hadn't been vacuum in ages, broken prices of plastic throughout hotel room floor, pubic hair in bathroom, towels were very thin and rough, and rug was sticky, rats were outside." Such detailed descriptions of unsanitary conditions, including mold, mildew, pests, and general lack of cleanliness, are serious deterrents and indicate areas where the hotel's environmental upkeep might fall significantly short of expected standards. The mention of "rats were outside" also raises questions about pest control and the immediate outdoor surroundings of the property.

While the exterior appearance of the building might suggest a standard lodging establishment, these reviews imply that the interior environment, particularly within the guest rooms, could be in a state of disrepair and unsanitary. For guests seeking a clean and comfortable environment, these specific issues are critical to consider. The brand affiliation with Best Western typically implies a certain level of quality assurance, but these particular customer accounts suggest that this specific SureStay location may be facing significant challenges in maintaining those standards. The presence of mold and strong odors would directly impact the air quality and overall comfort of a stay, which are fundamental aspects of a hotel environment.

Regarding services and features, the SureStay Hotel by Best Western, as part of the Best Western brand, generally offers a range of standard amenities. These typically include free Wi-Fi, air-conditioned rooms, and sometimes complimentary breakfast, and the presence of microwaves and refrigerators in rooms is also common for SureStay properties, catering to guests who prefer to prepare their own meals or store food. Some Best Western-affiliated properties also offer an outdoor pool and a fitness center, contributing to guest comfort and recreation.

However, customer feedback for this specific location highlights significant deficiencies in basic services and features. The complaints about "towels were very thin and rough" point to a lack of quality in common guest provisions. The reported issues with the "tub was cracked" and "mildew in it" are direct failures in maintaining functional and hygienic bathroom facilities, which are essential for any hotel stay. The mention of "no room service until check out" in some hotel reviews (though not specific to this SureStay, it's a common budget hotel feature) suggests a minimalist approach to guest services, where daily room cleaning might not be a given. The inability to reach the front desk or lack of information in the room about such services (as mentioned in a review for a different property at a similar location but worth noting as a potential operational oversight in budget hotels) could further detract from the guest experience. The core expectation of a hotel stay is a clean, functional, and safe room, and the reviews suggest that this SureStay location may not consistently deliver on these fundamental requirements.

Despite the substantial negative feedback regarding the physical condition of the hotel, one review mentions, "Manager and staff were sweet." This positive comment about the personnel indicates that while the infrastructure may be severely lacking, the human element of service, specifically the politeness and helpfulness of the manager and staff, is a redeeming quality. This suggests that the issues might stem more from property management and investment in upkeep rather than a lack of effort or courtesy from the on-site team. A welcoming and sweet staff, while not sufficient to compensate for fundamental cleanliness issues, can make difficult situations slightly more bearable for guests.

In terms of promotional information, Best Western's SureStay brand is positioned as offering "Everyday Low Rates" and "Consistent Quality" with "Enhanced Essentials." For users searching for "Hotels Near Of Me" with an emphasis on affordability, the SureStay brand aims to fill this niche. Best Western Rewards members can also earn and redeem points at SureStay hotels, which can be a draw for loyal customers of the brand, potentially offering discounts or free nights through their loyalty program. Current promotions from Best Western might include offers like earning bonus points for multiple stays, which can translate into future savings. However, for this specific location, the overwhelmingly negative customer feedback regarding cleanliness and maintenance might overshadow any perceived promotional value or brand reputation, as guests are unlikely to prioritize loyalty points over basic hygiene and safety.

In conclusion, the SureStay Hotel by Best Western in Galloway, NJ, located at 202 E White Horse Pike, appears to be a property facing significant challenges in maintaining its facilities and cleanliness, as detailed in recent customer reviews. While its affiliation with Best Western suggests a commitment to certain standards and its location offers convenience for those searching for "Hotels Near Of Me" near Atlantic City, the reported issues with mold, pests, and general filth are severe. While the staff is noted to be "sweet," this positive aspect does not mitigate the fundamental problems of hygiene and room condition. For prospective guests, an objective evaluation necessitates a careful consideration of these highly critical reviews. It is advisable for travelers to set their expectations accordingly and perhaps consider these detailed accounts as a strong indicator of the current state of the property, despite any general brand promises or promotional offers.