Touch Of Class - Elk Springs Resort ico

Touch Of Class - Elk Springs Resort

Hotels Near Of MeTennesseeSevier CountyGatlinburgPowdermill Road

1088 Powdermill Rd, Gatlinburg, TN 37738, USA

4.0

We were locked out of our rental for almost 2 hours, waiting to be let in upon arrival. Our door code wouldn't work & we couldn't get any answer from the customer service team. We arrived at 7:30pm on a Sunday night, but not getting anyone from customer service to answer or call us back was ridiculous. Texting back & forth after several attempts was all the service we received, which led to the frustration when being stranded. Maintenance finally arrived to let us in & they we're apologetic, but customer service besides the maintenance man was horrible initially. We should have asked for a discount on the arrival date, but we sucked it up and did enjoy the remainder of our time staying at the Rinestone Cowboy. No other complaints beyond the arrival issue & we would likely rent from here again in the future. Family vacation ended up being a good time the remainder of our stay! The only suggestion would be is to add a sofa or coach to the unit so small families can be comfortable all together! Stay blessed, the Rileys!

Joshawa Riley
  • Overview
  • (865) 233-2390
  • www.elkspringsresort.com

Touch Of Class - Elk Springs Resort Introduce

For Tennesseans dreaming of a perfect escape to the majestic Great Smoky Mountains, or for anyone seeking a truly memorable vacation experience in Gatlinburg, the idea of a "resort hotel" often conjures images of luxury, comfort, and a host of amenities. In this renowned tourist destination, properties like "Touch Of Class" at Elk Springs Resort, located at 1088 Powdermill Rd, Gatlinburg, TN 37738, redefine the typical hotel stay. Instead of standard rooms, Elk Springs Resort specializes in offering luxurious cabin rentals, each designed to provide a private, indulgent, and amenity-rich experience that truly feels like a home away from home, but with all the perks of a resort.

The beauty of Gatlinburg lies in its seamless blend of natural splendor and exciting attractions. Visitors come to hike scenic trails, explore the charming downtown, visit Dollywood, and immerse themselves in the vibrant arts and crafts community. A cabin rental at Elk Springs Resort, and specifically a unit like "Touch Of Class," provides an ideal base for these adventures. It offers the privacy and space often desired by families and groups, while still ensuring access to professional management and a high standard of comfort and cleanliness.

Guest feedback is paramount in the hospitality industry, and reviews for properties at Elk Springs Resort often highlight the exceptional quality of their cabins and the dedicated service. One satisfied guest raved about their experience in another cabin, "Picture Perfect," stating, "Everything was Perfect! The cabin we rented was called 'Picture Perfect' and that's exactly what it was. Service was top notch! Our grill and fire pit were out of propane, within a hour or so they had a maintenance person at the cabin with two brand new refills! The cabin was so clean and well stocked. The kitchen had everything needed to make a ⭐⭐⭐⭐⭐ meal. The hot tub was spectacular, the pool table and video game machine were great accents. The king size bed was so comfortable! We will definitely be back!!!" This level of service and attention to detail reflects the overall commitment of Elk Springs Resort to guest satisfaction.

While one review for "Touch Of Class" itself mentioned an initial hiccup with arrival access, the swift and apologetic response from the maintenance team, along with the overall enjoyment of the remainder of the stay, underscores the resort's efforts to rectify issues. The review concluded with positive sentiment: "No other complaints beyond the arrival issue & we would likely rent from here again in the future. Family vacation ended up being a good time the remainder of our stay! The only suggestion would be is to add a sofa or coach to the unit so small families can be comfortable all together! Stay blessed, the Rileys!" This indicates that while minor challenges can occur, the resort's dedication to resolving them and the overall quality of the stay leave a lasting positive impression.

A "resort hotel" in the context of Gatlinburg often means a collection of premium cabins or chalets that offer resort-level amenities. Elk Springs Resort exemplifies this, providing a secluded yet accessible mountain retreat. The "Touch Of Class" cabin, with its described features like king-sized beds, a hot tub, and game amenities, truly elevates the vacation experience, making it much more than just a place to sleep.

Location and Accessibility

Elk Springs Resort, where "Touch Of Class" is situated, is located at 1088 Powdermill Rd, Gatlinburg, TN 37738, USA. This address places it in a prime position for experiencing the tranquility of the Smoky Mountains while maintaining convenient access to Gatlinburg's bustling attractions. Powdermill Road is known for being part of the historic Arts & Crafts Community, offering a charming, less congested route compared to the main Parkway.

The resort prides itself on being "off the beaten path" yet "just minutes from downtown." Specifically, it's typically an 8-minute drive to downtown Gatlinburg, where visitors can explore attractions like Ripley's Aquarium of the Smokies, the Gatlinburg Space Needle, and numerous shops and restaurants. For those heading to Pigeon Forge and Dollywood, the drive is approximately 20 minutes, which is very reasonable for a resort offering seclusion.

Crucially, Elk Springs Resort's location at the base of the Smoky Mountains provides easy access to the Great Smoky Mountains National Park, with some entrances being just 5 minutes away. This is a significant advantage for hikers, nature lovers, and anyone eager to explore the park's scenic beauty. The area is easily navigated by car, and Elk Springs Resort typically offers ample free parking directly at or near each cabin, ensuring a hassle-free arrival and stay.

This strategic location allows guests to enjoy the peacefulness of a mountain retreat without sacrificing the convenience of nearby entertainment and natural wonders, making "Touch Of Class" an ideal base for a comprehensive Smoky Mountain vacation.

Services Offered

As part of Elk Springs Resort, "Touch Of Class" offers a comprehensive range of services and amenities typical of a luxury cabin rental, rather than a traditional hotel. These services are designed to provide a self-sufficient, comfortable, and indulgent stay:

  • Luxury Cabin Accommodation: "Touch Of Class" is a 2-bedroom luxury cabin capable of sleeping up to 8 guests, featuring king-sized beds, multiple bathrooms (including an indoor Jacuzzi tub), and spacious living areas.
  • Fully Equipped Kitchen: A modern kitchen comes complete with all necessary appliances (refrigerator, stove, oven, microwave, dishwasher) and ample cookware, dishes, and utensils for preparing full meals.
  • Private Hot Tub: A hot tub is typically located on the deck, offering a relaxing soak with mountain views.
  • Game Room/Entertainment: Cabins at Elk Springs, including "Touch Of Class," often feature entertainment options like a pool table, and a multi-cade arcade game, enhancing the fun for guests. Some may also have theater rooms.
  • Outdoor Living Space: A deck with seating (e.g., rocking chairs) and a gas grill for outdoor dining and relaxation.
  • Complimentary High-Speed Wi-Fi: Free wireless high-speed internet is provided throughout the cabin, allowing guests to stay connected.
  • Washer and Dryer: In-cabin laundry facilities (washer and dryer) are included for guest convenience, especially for longer stays.
  • Linen and Starter Supplies: Fresh linens, towels, and a starter supply of paper products, soaps, and detergents are provided upon arrival. Guests are usually expected to bring additional personal items and pantry staples.
  • Concierge Service: Elk Springs Resort offers concierge service, providing assistance with activity bookings, local recommendations, and general inquiries.
  • Dispatched Maintenance and Housekeeping: While not daily, professional maintenance and housekeeping staff are available on call to address any issues during your stay, as highlighted in guest reviews.
  • Private Resort Setting: The cabin is nestled within a private 68-acre resort, offering a secluded and peaceful environment.
  • Paved Parking: Convenient and accessible paved parking is typically available directly at the cabin.
Features / Highlights

"Touch Of Class" at Elk Springs Resort stands out with several remarkable features designed to elevate the guest experience in the Smoky Mountains:

  • Luxury & Comfort: This 2-bedroom cabin is designed with high-end furnishings, comfortable king-sized beds, and spacious living areas, providing a truly opulent retreat.
  • Private Outdoor Hot Tub: The hot tub on the deck offers a private spot to relax and soak while enjoying the serene mountain surroundings, a signature feature of mountain getaways.
  • In-Cabin Entertainment: The inclusion of a pool table and a multi-cade arcade game ensures endless fun and entertainment for families and groups, regardless of the weather outside. Some cabins at Elk Springs also feature home theater rooms.
  • Fully Equipped Kitchen: The ability to prepare meals in a well-stocked kitchen not only offers convenience but also significant cost savings for extended stays or large groups.
  • Secluded Yet Accessible Location: Situated on Powdermill Road, the cabin offers a peaceful, private setting bordering the Arts & Crafts Community, yet is just minutes from downtown Gatlinburg and a short drive to Pigeon Forge and the National Park.
  • Professional Management & Maintenance: As part of Elk Springs Resort, guests benefit from professional management, reliable maintenance, and responsive customer service, as evidenced by positive guest feedback on issue resolution.
  • Washer and Dryer: The availability of in-cabin laundry facilities adds a layer of convenience, especially for longer vacations or for families with children.
  • Great Views and Natural Surroundings: Many cabins at Elk Springs offer beautiful mountain views and a tranquil, wooded environment, enhancing the overall resort experience.
  • "Touch Of Class" specific amenities: Includes 2 King Suites, Queen Sleeper Sofa, Futon, Jacuzzi Tub, Gas Fireplace, Gas Grill, Free WIFI, 4 TVs, 2 DVD Players, and a Washer/Dryer, all designed for maximum comfort and entertainment.
Promotions or Special Offers

Elk Springs Resort, and by extension "Touch Of Class," frequently offers various promotions and discounts to make a Smoky Mountain getaway even more appealing. These special offers are designed to cater to different types of travelers and booking preferences. It's always advisable to check the official Elk Springs Resort website or contact them directly for the most current and applicable deals, as promotions can change seasonally or based on availability.

  • Last Minute Specials: For those with flexible travel plans, the resort may offer discounted rates on cabins available for last-minute bookings.
  • Extended Stay Discounts: Often, booking for 5 or more nights can qualify guests for the "6th Night Free" promotion, which is a significant saving for longer vacations. This is a common and popular ongoing offer.
  • Hometown Hero Specials: Elk Springs Resort proudly offers a 10% discount to various service members, including Military (active and retired), Law Enforcement, Firefighters, EMTs, Teachers, and Nurses, as a token of appreciation for their service.
  • Repeat Visitor Discounts: Loyal guests who have stayed at Elk Springs Resort before may receive a special discount (e.g., 10% off) on future bookings, rewarding their continued patronage.
  • AARP and Senior Discounts: Seniors and AARP members can often avail themselves of a 10% discount on their cabin rentals.
  • Seasonal & Holiday Packages: While less frequently advertised broadly, the resort might offer specific packages around major holidays (e.g., Christmas, New Year's) or during peak seasons (e.g., fall foliage) that include added amenities or slightly adjusted pricing.

These offers often can be combined, providing even greater value. When making a reservation, guests are encouraged to mention any applicable discounts to ensure they receive the best possible rate for their luxury cabin experience at "Touch Of Class."

Contact Information

For direct inquiries, reservations, or more information about "Touch Of Class" at Elk Springs Resort, you can use the following contact details:

Address: 1088 Powdermill Rd, Gatlinburg, TN 37738, USA

Phone: (865) 233-2390

Mobile Phone: +1 865-233-2390 (This is the same direct line for the resort, often provided for ease of mobile dialing.)

You can also find extensive information, view cabin photos, check availability, and make reservations through the official Elk Springs Resort website. For specific inquiries regarding "Touch Of Class," referencing the cabin name when contacting them will ensure the most accurate assistance.

Conclusion: Why this place is suitable for locals

For Tennesseans seeking an unparalleled vacation experience in the beloved Smoky Mountains, "Touch Of Class" at Elk Springs Resort in Gatlinburg presents an exceptionally suitable and appealing choice. This isn't just a hotel; it's a luxury cabin retreat that offers the perfect blend of secluded mountain charm and convenient access to all the attractions that make Gatlinburg a premier destination.

The highly positive customer reviews, particularly the consistent praise for cleanliness ("Clean surface I loved it") and the top-notch service (as seen in the propane refill incident), highlight the resort's commitment to guest satisfaction. Knowing that a property is meticulously maintained and that staff are responsive to needs provides immense peace of mind, allowing locals to truly relax and enjoy their well-deserved break without worries. Even when an initial issue arises, the demonstrated ability to resolve it effectively reinforces trust and reliability.

Furthermore, the amenities offered by "Touch Of Class" are specifically designed for an elevated vacation experience. The private hot tub, game room with a pool table and arcade, fully equipped kitchen, and in-cabin laundry facilities offer more than a standard hotel ever could. These features provide entertainment, convenience, and the ability to save on dining out, making it an excellent value for families or groups. The luxury furnishings and comfortable king-sized beds ensure a truly restful and indulgent stay.

Its strategic location on Powdermill Road offers the best of both worlds: a peaceful, private setting amidst nature, yet just minutes away from downtown Gatlinburg, Dollywood, and the breathtaking Great Smoky Mountains National Park. For any Tennessean planning a family vacation, a romantic getaway, or simply a rejuvenating escape, "Touch Of Class" at Elk Springs Resort provides a high-quality, memorable, and immensely suitable option that feels like a true home away from home in the heart of the mountains.

Touch Of Class - Elk Springs Resort Photos

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Touch Of Class - Elk Springs Resort Location & Map

1088 Powdermill Rd, Gatlinburg, TN 37738, USA

Reviews

We were locked out of our rental for almost 2 hours, waiting to be let in upon arrival. Our door code wouldn't work & we couldn't get any answer from the customer service team. We arrived at 7:30pm on a Sunday night, but not getting anyone from customer service to answer or call us back was ridiculous. Texting back & forth after several attempts was all the service we received, which led to the frustration when being stranded. Maintenance finally arrived to let us in & they we're apologetic, but customer service besides the maintenance man was horrible initially. We should have asked for a discount on the arrival date, but we sucked it up and did enjoy the remainder of our time staying at the Rinestone Cowboy. No other complaints beyond the arrival issue & we would likely rent from here again in the future. Family vacation ended up being a good time the remainder of our stay! The only suggestion would be is to add a sofa or coach to the unit so small families can be comfortable all together! Stay blessed, the Rileys!

Jun 29, 2024 · Joshawa Riley

Everything was Perfect! The cabin we rented was called "Picture Perfect" and that's exactly what it was. Service was top notch! Our grill and fire pit were out of propane, within a hour or so they had a maintenance person at the cabin with two brand new refills! The cabin was so clean and well stocked. The kitchen had everything needed to make a ⭐⭐⭐⭐⭐ meal. The hot tub was spectacular, the pool table and video game machine were great accents. The king size bed was so comfortable! We will definitely be back!!!

Feb 20, 2023 · Joseph Bellisario

This was our third booking with ESR properties, our second at this particular cabin (The View). We were booked there from 10-30-2022 until 11-05-2022. There was a delay with checking in and that's understandable. There was also a slight cleaning issue (used bars of soap left in the bathrooms and soiled towels left in the tubs and showers as well). ESR was made aware and quickly offered to send the cleaning crew back out. We decided to take care of it ourselves. We wanted to start our peaceful, relaxing vacation. The next morning, the construction crew arrived. There was a new build cabin approximately 30 yards from our front door. For approximately 10 hours a day, we heard nail guns, lumber being dropped, a boom lift beeping throughout the day, loud hollering, saws, etc. When I called ESR to complain, a very friendly lady told us that she didn't have any information regarding construction near us. She stated that she easily heard it in the background and would forward our concerns to management. Within a reasonable amount of time, she called me back and told me that management stated there was nothing they could do. She stated that she told management that there was nothing on the website about the construction and asked them to inform potential guests. I repeatedly asked for management to call me. They still haven't to this day. After going back and forth through a series of text messages, their final compensation offer was approximately 15 percent off of the booking. Their website offers a feeling of seclusion in a quiet mountain setting. They didn't deliver anything close to that. Approximately 42 percent of each day was disturbed by loud construction. Again, their compensation, 15 percent. I simply asked for 25 percent off of a future booking. Poor follow up by management and poor customer service will ensure that we spend our money elsewhere.

Dec 13, 2022 · Tony Roberts

The cabin we stayed in was Majestic Views. We unfortunately did not have a good experience with this cabin at all. 3 levels but main level has no bathroom and for such a large cabin not much seating inside or out. One of the upper level toilets would not flush. No closets, only a bar and a metal shelve so you need to be prepared to bring hangers. 2 pillow covers per room and about 5-6 pillows in the room. Kitchen did not have a ton of appliances or utensils. No stopper for the sink to wash a few dishes. Hundreds of these tiny centipedes we swept out of the basement at least 3x a day! Seen what we thought was a huge roach and called someone, they said it wasnt a roach and sprayed. But the centipedes came back the next day (we stayed 7 days). When we first got there the ceiling fan globe was hanging from the fan, we had that fixed too. The floors were sticky and our feet were dirty from walking on them. Some of the blinds were broken and didnt work. Overall very disappointed in what we got for what we paid.

Jun 21, 2021 · Scheleta Phillips

I thought my cabin was gonna be awesome... It was filled with 🕷 spiders and other insects... My oldest child got bit by something and had a bad reaction.. We ended up at the hospital 🏥 during our family 👪 gathering!!! We missed out on a lot...

Oct 09, 2019 · Angi

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