TownePlace Suites Harrisburg Hershey

For local users in Harrisburg, PA, and visitors utilizing the "Hotels Near Of Me" category to find suitable accommodation, the TownePlace Suites Harrisburg Hershey emerges as a potential option. This introduction aims to provide a comprehensive and objective overview of the hotel, drawing from publicly available information and customer feedback, to assist you in making an informed decision about your stay.

Environment and Location:

The TownePlace Suites Harrisburg Hershey is located at 450 Friendship Rd, Harrisburg, PA 17111, USA. This address places it within the Harrisburg area, providing access to local attractions and business centers. While the direct proximity to Hershey is implied by its name, the specific travel time to Hershey Park or other Hershey attractions is not detailed in the provided reviews. The immediate environment of the hotel, as gleaned from customer reviews, presents a mixed picture. One review describes a building that is "poorly maintained" with rooms that can be "filthy" and smell "like wet dog," with "unsanitary" bathrooms. Conversely, another review found the hotel to be "suitably clean and comfortable," indicating that the overall condition and cleanliness might vary or be subject to individual experience and perspective. The hotel's location is generally considered "not out of the way" for travelers on longer journeys, suggesting good accessibility from major routes.

Services and Features:

The services and features offered by TownePlace Suites Harrisburg Hershey are crucial for anyone considering a stay. Based on customer insights, there are definite strong points and areas that have received criticism.

• Front Desk Service: A consistent highlight in the provided reviews is the quality of service from the front desk staff. One guest specifically praised "Tony at the front desk" for being "top notch," "helpful," "understanding," and quick to resolve issues. Another review noted a "polite and well-dressed front desk attendant" who even offered to clean a room himself, suggesting a high level of dedication and customer focus from individuals at the front desk, despite potential shortcomings elsewhere in the hotel's operations. This suggests that guests can likely expect a helpful and responsive initial point of contact.
• Room Conditions: This is an area of significant divergence in opinion. One highly negative review describes a room smelling "like wet dog" and a bathroom that is "unsanitary." This raises serious concerns about cleanliness and maintenance. In stark contrast, another traveler found their room to be "suitably clean and comfortable," suggesting that experiences can vary widely, or that some rooms are better maintained than others. Potential guests should be aware of these contrasting reports.
• General Maintenance and Housekeeping: The severe criticism regarding cleanliness in one review ("FILTHY!") directly points to issues with housekeeping and overall building maintenance. The front desk attendant's offer to clean a room himself further reinforces the idea of "underperforming housekeeping coworkers" and a "poorly maintained building." This indicates that consistency in cleanliness might be a challenge for the hotel.
• Value Proposition: One guest specifically sought a place that was "inexpensive, suitably clean and comfortable." Their positive experience suggests that for some, the hotel met these requirements, particularly in the context of an unexpected stop during a long journey. However, the strong negative review explicitly states, "DO NOT BOOK HERE! EVEN MOTEL 6 WOULD BE A BETTER CHOICE," which directly challenges the value proposition for others, particularly concerning cleanliness.
• Amenities (Implicit): As a TownePlace Suites property, the brand generally offers extended-stay amenities such as in-room kitchens or kitchenettes, which are designed for longer stays. While not explicitly mentioned in the provided reviews, this is a standard feature of the brand and could be a significant draw for certain travelers. However, the condition and cleanliness of these amenities would be subject to the same concerns raised about general room cleanliness.

Promotional Information and Accessibility:

The hotel's contact information is readily available: phone at (717) 558-0200 and mobile at +1 717-558-0200. This allows for direct inquiries about room availability, rates, and current conditions. The name "TownePlace Suites Harrisburg Hershey" inherently promotes its proximity to both Harrisburg and Hershey, making it an apparent choice for travelers looking to visit attractions in either area. For those making unexpected stops during long travels, its location at 450 Friendship Rd, Harrisburg, PA 17111, USA, proved to be "not out of the way" for one satisfied customer. The fact that it is a Marriott brand property (TownePlace Suites is part of Marriott Bonvoy) might also suggest a certain standard of service and amenities to those familiar with the brand, though the customer reviews indicate that adherence to these standards might be inconsistent in practice.

Features and Guest Experience:

The overall guest experience at TownePlace Suites Harrisburg Hershey appears to be highly polarized. For some, it serves as a reliable, convenient, and sufficiently comfortable stop, particularly in unforeseen travel circumstances. The excellent front desk service, as highlighted by multiple guests, is a significant positive feature that can mitigate other issues. One review confidently states, "should the need arise to stop again, it's always good to have a hotel in your back pocket you can rely on. This is the place for us." This indicates a high level of satisfaction for certain types of travelers who prioritize service and basic comfort for an inexpensive price.

However, the severe criticism regarding the cleanliness and maintenance of the rooms presents a considerable deterrent for others. Descriptions of "filthy," "unsanitary," and rooms smelling "like wet dog" paint a picture of significant challenges in housekeeping. This suggests that while the hotel may be inexpensive and conveniently located, the quality of the physical accommodation itself can be a major concern. Potential guests searching for "Hotels Near Of Me" in this area should weigh the reported excellent customer service against the reported issues with room cleanliness and maintenance. It is advisable to consider recent reviews or contact the hotel directly to inquire about their current cleaning protocols and room conditions before booking, especially if cleanliness is a top priority for your stay.