Hotels Near Of MeNew YorkSuffolk CountyMontaukEast Lake Drive
435 E Lake Dr, Montauk, NY 11954, USA
The worst stay in MTK. I found this place last second to extend our stay in MTK, should have went home. The rooms - lights didn’t work, broken beds and no hot water. No staff was present during my stay. Tried to contact an employee or property manager, still haven’t gotten a response.
For individuals searching the "Hotels Near Of Me" category in Montauk, New York, 435 East Lake presents itself as a lodging option situated at 435 E Lake Dr, Montauk, NY 11954, USA. Montauk is a popular destination, particularly during peak seasons, and accommodation options can vary widely. It is crucial for potential guests to have a clear and objective understanding of what 435 East Lake offers, taking into account both its stated features and the experiences of past customers.
The immediate environment of 435 East Lake is characterized by its proximity to Lake Montauk, with the property being just a 1-minute walk from the lake. The hotel's marketing materials suggest "stunning harbor views" and an "impeccably clean surroundings" with a "serene atmosphere, enhanced by crisp white paint and positive vibes." However, guest reviews present a contrasting picture regarding the actual ambiance and condition. One particularly critical review describes the stay as "the worst" and notes significant issues with the overall environment. The cleanliness appears to be a concern, with implied lack of maintenance. The overall impression from some guest feedback points to a property that may not consistently live up to a pristine or luxurious image, despite some marketing efforts. The general ambiance might be more aligned with a basic, no-frills accommodation rather than a refined resort experience, especially given the comments on lack of staff presence and broken amenities.
435 East Lake offers various room types, including King, Deluxe Queen, Double Queen, and Bungalow options, with some rooms boasting harbor views. Advertised in-room amenities include flat-screen televisions with digital channels, air conditioning, heating, ceiling fans, private bathrooms with bathtubs or showers, towels, bed sheets, and complimentary wireless internet access. However, guest experiences regarding the condition and functionality of these amenities have been problematic. A very negative review explicitly states, "lights didn’t work, broken beds and no hot water." This indicates severe deficiencies in basic room functionality and comfort, directly contradicting the idea of "pristine" or "impeccably clean surroundings." Another review, while rating the overall property as "Good," mentions a room that was "not in great condition" and had "a significant hole on the bathroom door." The description of a "room was basically a bed and a bath. A refrigerator, but no microwave, the coffee was enough for one" suggests that while some basic conveniences might be available, a full suite of amenities might not be standard across all room types. This disparity between advertised features and actual guest experiences highlights the importance of managing expectations when booking at this property.
The aspect of service at 435 East Lake appears to be a significant challenge, according to critical guest feedback. One review explicitly states, "No staff was present during my stay. Tried to contact an employee or property manager, still haven’t gotten a response." This suggests a potential lack of readily available on-site assistance or a breakdown in communication channels, which is a major concern for any traveler, especially when encountering issues like broken amenities. While the hotel states that the "front desk is open daily from 9:00 AM - 5:00 PM" and is "staffed during limited hours," the experience of a guest unable to receive a response indicates that this limited availability might not be sufficient for addressing immediate needs. Guests are recommended to "download the property's Wavepm mobile app before check-in," which implies a reliance on digital solutions for check-in and potentially for communication, possibly substituting for a robust physical front desk presence. The phone numbers provided are (631) 238-1160 and +1 631-238-1160, which would be the primary means of contacting the hotel, especially outside of limited front desk hours. However, the reported lack of responsiveness highlights a potential area for improvement in customer service.
Based on available information, 435 East Lake offers certain features and amenities to its guests. These include complimentary wireless internet access and free self-parking. The property also has a picnic area, providing an outdoor space for guests. Rooms are equipped with air conditioning and heating, ensuring climate control. The website mentions "Kitchenette" in some accommodations, which could be a significant convenience for longer stays or those preferring to prepare their own meals, though this is not explicitly confirmed for all room types by guest reviews. The hotel is located "on the beach" (referring to Lake Montauk access) and provides "daily housekeeping." However, the critical reviews mention issues with amenities like "no hot water" and "broken beds," suggesting that the functionality and maintenance of these features may not always meet guest expectations. There is no mention of a pool, fitness center, or complimentary breakfast, which are common amenities in many "Hotels Near Of Me" properties, implying that these may not be available at 435 East Lake.
435 East Lake is positioned as a property that leverages its desirable Montauk location. Its address at 435 E Lake Dr, Montauk, NY 11954, USA, places it very close to Lake Montauk, offering potential "harbor views" and easy access to the water. The hotel is also described as being within a "15-minute drive of The Hamptons Beaches and Montauk Point," making it a convenient base for exploring Montauk's iconic attractions like the Montauk Point Lighthouse and Ditch Plains Beach. It's also near Montauk Downs State Park Golf Course. For those looking for an "inexpensive for the area" option in Montauk, 435 East Lake might seem appealing, especially given Montauk's reputation as a high-cost destination. However, potential guests should carefully consider the significant negative feedback regarding basic room conditions, lack of hot water, broken amenities, and particularly, the reported absence of staff and unresponsive communication. While the location is a strong selling point, the objective reality of the guest experience, as detailed in reviews, suggests that while it might offer a place to stay in Montauk, it may fall short of providing a comfortable or problem-free experience for some travelers. The hotel has a limited hour front desk, typically open 9:00 AM - 5:00 PM, and mandates a minimum check-in age of 21. It's also important to note that the property may close for periods, with information indicating a closure from April 1, 2025, to April 1, 2026, (dates subject to change), so verifying operational status is crucial.
435 E Lake Dr, Montauk, NY 11954, USA
Get directionsThe worst stay in MTK. I found this place last second to extend our stay in MTK, should have went home. The rooms - lights didn’t work, broken beds and no hot water. No staff was present during my stay. Tried to contact an employee or property manager, still haven’t gotten a response.
Nov 21, 2023 · Will Boyd32 Star Island Rd, Montauk, NY 11954, USA
307 W Lake Dr, Montauk, NY 11954, USA
540 W Lake Dr, Montauk, NY 11954, USA
6 Soundview Dr, Montauk, NY 11954, USA
22 Soundview Dr, Montauk, NY 11954, USA
236 Edgemere St, Montauk, NY 11954, USA
30 Tuthill Rd, Montauk, NY 11954, USA
183 Edgemere St, Montauk, NY 11954, USA
The Juliette- StanCraft Co., 112 Deforest Rd, Montauk, NY 11954, USA
21 Oceanview Terrace, Montauk, NY 11954, USA
20 Surfside Ave, Montauk, NY 11954, USA
55 S Elmwood Ave, Montauk, NY 11954, USA