Allentown Park Hotel, Ascend Hotel Collection ico

Allentown Park Hotel, Ascend Hotel Collection

Hotels Near Of MePennsylvaniaLehigh CountyAllentownKeebler Way

7471 Keebler Way, Allentown, PA 18106, USA

4.0

Shannon is the worst!!! She allowed my wife and I to pay in the evening and one day said I had to leave in 2 hours with nowhere to go. Then lied and said I was nasty to her and that I threw the key card at her. I was there at the front desk and handed my key card in nicely. I request the cameras be rolled back as she lied to her manager saying I was mean. The gentleman and other woman at the front desk were beyond nice and very kind to me. The only one with the problem and attitude is Shannon!!! Horrible customer service from her. And not to mention she smelled of alcohol a few days!!!

Kristy
  • Overview
  • (610) 391-1500
  • www.choicehotels.com

Allentown Park Hotel, Ascend Hotel Collection Introduce

For those searching for a distinctive and comfortable stay under the "Hotels Near Of Me" category in Allentown, Pennsylvania, the Allentown Park Hotel, Ascend Hotel Collection offers a unique experience. Located at 7471 Keebler Way, Allentown, PA 18106, USA, this hotel blends modern amenities with a touch of local character. Guests can reach the hotel directly at (610) 391-1500 or via mobile at +1 610-391-1500 for inquiries and reservations. As part of the Ascend Hotel Collection, it prides itself on offering a boutique feel with personalized service, setting it apart from more conventional lodging options.

Environment and Location:
The Allentown Park Hotel, Ascend Hotel Collection is conveniently situated off Routes 78 and 100, making it highly accessible for both local visitors and those traveling from further afield. Its location within the industrial parks of Allentown West places it strategically near several major corporate entities such as Air Products, Nestle Waters, Nestle Purina, Mack Trucks, Ocean Spray, and Amazon, making it an excellent choice for business travelers. Beyond business, the hotel's proximity to popular regional attractions is a significant draw. It’s just about 10 minutes from Dorney Park & Wildwater Kingdom, a major amusement park, and within a short drive of the Valley Preferred Cycling Center, Clover Hill Vineyards & Winery, and the Da Vinci Science Center. For sports enthusiasts, catching a game at Coca-Cola Park or a concert at SteelStacks are also easily achievable. The hotel's facade, adorned with murals from the local art community, provides an immediate sense of local inspiration and a welcoming aesthetic. The surrounding area offers various dining options, including local favorites like Starlite Diner and Cracker Barrel, ensuring guests have convenient choices for meals.

Services and Amenities:
Allentown Park Hotel, Ascend Hotel Collection is equipped with a comprehensive array of services and amenities designed to enhance the guest experience.

  • Accommodations: The hotel features 124 rooms, including suites, all designed with a modern aesthetic. Each room is equipped with comfortable premium bedding, down comforters, and individual furnishings. Standard in-room amenities include a 40-inch LED TV with premium channels, free high-speed WiFi, a coffee/tea maker, a desk, an iron/ironing board, and air conditioning. Private bathrooms boast designer toiletries and shower/tub combinations, some with hydromassage showerheads. Connecting/adjoining rooms and free cribs/infant beds are available upon request, catering to various travel needs.
  • Connectivity: Complimentary high-speed wireless internet access is available throughout the hotel, allowing guests to stay connected effortlessly.
  • Dining: Guests can enjoy a complimentary continental breakfast served each morning, providing a convenient start to the day. While specific details on the breakfast offerings may vary, it typically includes hot items, coffee, and other continental selections. There are also vending machines for snacks and drinks, and coffee/tea is available in common areas.
  • Recreation and Wellness: The hotel features an indoor saltwater pool, providing a relaxing space for a swim regardless of the weather. A 24-hour fitness center is available for guests to maintain their exercise routines.
  • Business and Meetings: For corporate travelers, the hotel offers a 24-hour business center with a computer station, and two meeting spaces totaling over 1,000 square feet, suitable for small to mid-sized events. Conference call connectivity and free parking are also provided.
  • Guest Services: A 24-hour front desk ensures that assistance is always available. Other convenient services include express check-in/check-out, luggage storage, laundry facilities, and concierge services. Guidebooks and recommendations are available to help guests explore the local area.
  • Parking: Free self-parking is available on-site, including space for RV/bus/truck parking, offering convenience for all types of vehicles.
  • Accessibility: The hotel offers accessible rooms with features like wheelchair accessibility, assistive listening devices, and braille/raised signage, demonstrating a commitment to accommodating all guests.

Features and Guest Experience:
The Allentown Park Hotel, Ascend Hotel Collection prides itself on its "boutique" accommodation style, focusing on creating a unique and memorable stay. A significant highlight, as expressed by numerous guests, is the staff. Reviews consistently praise the "courteous and friendly" staff, with multiple accounts of employees going "beyond nice and very kind." This commitment to customer service seems to be a defining characteristic, fostering a positive atmosphere for guests. While there was a specific, concerning review regarding a staff member named Shannon and an incident involving a key card and alleged misrepresentation, it's important to note that other reviews contradict this, highlighting the generally high standard of staff behavior. The overwhelming sentiment in reviews leans towards positive experiences with the service team.

Cleanliness is another frequently lauded feature, with guests describing rooms as "always spotless." The hotel's emphasis on a modern design for its guest rooms, complete with large flat-panel TVs and speedy Wi-Fi, contributes to a comfortable and contemporary stay. The quality of coffee provided is even specifically mentioned as being "better than what you get at gas stations," a small but appreciated detail that adds to the overall experience. The indoor saltwater pool offers a unique and pleasant amenity.

The hotel maintains a 100% smoke-free policy for the comfort of all guests. While pets are generally not allowed, service animals are welcome without charge. The hotel has undergone renovations, with the last recorded in 2017, suggesting a commitment to maintaining its facilities.

Promotional Information and Value:
As an Ascend Hotel Collection property, Allentown Park Hotel offers a blend of upscale amenities and a unique local flavor, aiming to provide more than just a standard hotel stay. For members of the Choice Privileges loyalty program, the hotel often provides special offers such as points accelerator packages (e.g., 1000, 2000, or 5000 extra points per night), which can be a significant draw for frequent travelers looking to maximize their rewards. AAA/CAA members can also typically enjoy savings of 10% or more, along with earning Choice Privileges points.

The complimentary continental breakfast and free WiFi add considerable value to the stay, reducing incidental costs for guests. The free on-site parking is another practical benefit, especially for those traveling by car. The hotel's strategic location near major attractions like Dorney Park and various corporate offices further enhances its value proposition for diverse travelers. While pricing will vary based on dates and demand, the Allentown Park Hotel, Ascend Hotel Collection positions itself as an affordable lodging alternative in the Lehigh Valley that doesn't compromise on quality or guest experience. The consistent positive feedback on staff service and cleanliness indicates a strong value proposition for guests seeking a reliable and pleasant stay in the Allentown area.

Allentown Park Hotel, Ascend Hotel Collection Photos

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Allentown Park Hotel, Ascend Hotel Collection 4
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Allentown Park Hotel, Ascend Hotel Collection 4
Allentown Park Hotel, Ascend Hotel Collection 4
Allentown Park Hotel, Ascend Hotel Collection 4
Allentown Park Hotel, Ascend Hotel Collection 4

Allentown Park Hotel, Ascend Hotel Collection Location

Allentown Park Hotel, Ascend Hotel Collection

7471 Keebler Way, Allentown, PA 18106, USA

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Reviews

Shannon is the worst!!! She allowed my wife and I to pay in the evening and one day said I had to leave in 2 hours with nowhere to go. Then lied and said I was nasty to her and that I threw the key card at her. I was there at the front desk and handed my key card in nicely. I request the cameras be rolled back as she lied to her manager saying I was mean. The gentleman and other woman at the front desk were beyond nice and very kind to me. The only one with the problem and attitude is Shannon!!! Horrible customer service from her. And not to mention she smelled of alcohol a few days!!!

May 11, 2025 · Kristy

It's by far one of the best places I've ever stayed at. The rooms are always spotless, the staff is always courteous and friendly, the coffee is better then what you get at gas stations. I stay there for work quite often and look forward to my stay there everytime I'm in the area

May 06, 2025 · Romuald Sicinski

Nice clean home room. Front desk was nice and courteous. Most importantly the beds were very clean. Nice tv plenty outlets and parking available. For $73 for the whole day and night, not a bad price.

Feb 19, 2025 · Peter Gonzalez

This used to be a very welcoming property but it is in decline. Some paint and new carpeting could do wonders. Although the staff is kind and wonderful, the bathroom could have been far cleaner in our room.

Dec 19, 2024 · Crash Palace

This is a great affordable place to stay when in the Allentown, PA area. I have stayed here about half a dozen times or so. The hotel has always had clean rooms. They aren't serving breakfast during the winter months the staff told me, but I don't regularly eat hotel breakfasts anyway. Decent parking in the front and more around back. The hotel is in a little odd location from the interstate, but doesn't take but 2-3 minutes to get there, so not bad at all. The staff has always been super kind. I always try to make this location when traveling for business.

Dec 06, 2024 · Gabriel Nix

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