Americas Best Value Inn & Suites Waukegan Gurnee ico

Americas Best Value Inn & Suites Waukegan Gurnee

Hotels Near Of MeIllinoisLake CountyWaukeganSouth Green Bay Road

411 S Green Bay Rd, Waukegan, IL 60085, USA

2.0

Rooms were kinda gross. First room I went into the door handle was broken and the lock on the inside wouldn't turn all the way so there wad no way off telling if the door could be opened on the inside. I had my son with me and the room smelt like fresh lit cigarettes so I asked if I could switch rooms was told there were no more rooms available. I was thinking of asking for a refund and go somewhere else but my son was so tired so we stayed. When we got back to the room, my son went to use the bathroom but there was feces in the toilet, he flushed it and it clogged and started overflowing. We called the front desk immediately and he asked me if I could turn off the water. I told him absolutely not I will not walk in someone else's poop water. He finally said he would move us to another room. Which I then asked how did he have it available if he said there wasnt any and he said someone just happened to leave. Right..... anyways we go to the next room and it had a working handle so we checked the inside out and it seemed better than the last. Still smelt funny and the room had a leak in the corner of the ceiling, but we were so exhausted at that point we just slept and then went to a new hotel in the morning. If ur there to party and do drugs it's a cheap place to do just that but to get a good night's rest or to stay withkids, WOULD ABSOLUTELYNOT RECOMMEND IT. Guy working there is very rude!

Sharona Teeger
  • Overview
  • (847) 244-6100
  • www.sonesta.com

Americas Best Value Inn & Suites Waukegan Gurnee Introduce

For residents of Illinois, finding a hotel that meets both their needs and their budget is a key part of planning a trip, whether for business or pleasure. Americas Best Value Inn & Suites Waukegan Gurnee is a lodging option that frequently appears in searches for affordable stays in the Chicago North Shore area. Located conveniently between the cities of Waukegan and Gurnee, this hotel is often considered by families visiting the Naval Station Great Lakes or looking for a place to rest after a day at Six Flags Great America. This overview aims to provide a factual and balanced perspective on what to expect from a stay at this inn, drawing on available public information and real customer experiences.

The experience at any hotel can vary greatly, and Americas Best Value Inn & Suites is no exception. As one of the reviews highlights, guest experiences can range from very positive to very challenging. The friendly and helpful staff, as described by a guest who was there for a Navy boot camp graduation, can make a significant difference. The review praised the staff's positive attitudes and willingness to provide extra blankets and pillows without hesitation, noting a clean room and comfortable beds. This positive experience suggests that for some, the hotel is a great value, especially when the staff's hospitality shines through and provides a sense of safety and comfort.

However, it is equally important to consider all feedback. Another review provided a starkly different account, detailing a series of frustrating events from a broken door handle to a clogged toilet and a leak in the ceiling. The guest's struggle to switch rooms and their negative interactions with a staff member paint a picture of a less-than-ideal stay, leading them to warn against booking with children. The difference in these two experiences underscores the need for potential guests to have a comprehensive understanding of the hotel before booking. It's clear that while some visitors have a pleasant and comfortable stay, others may face significant challenges, making it a property that requires careful consideration.

Understanding that a hotel’s value is often tied to its price point is crucial. For travelers on a strict budget, this inn may be a viable option. However, the reviews suggest that guests should be prepared for a range of conditions and should manage their expectations accordingly. It's worth noting that the hotel's website and third-party booking sites often highlight its positive features and amenities, but the real-world guest feedback provides a more unfiltered view. This is a property where a positive experience seems heavily dependent on the specific room assigned and the staff on duty at the time of your visit.

Americas Best Value Inn & Suites Waukegan Gurnee is located at 411 S Green Bay Rd, Waukegan, IL 60085, USA. This address places it strategically between the city of Waukegan and the more bustling area of Gurnee. For Illinois locals, this is a prime location for those attending events at Naval Station Great Lakes, as it is only a few miles away. The hotel's position on Green Bay Road, a major north-south thoroughfare, also provides convenient access to I-94 (the Tri-State Tollway), making it a relatively easy drive from other parts of the state.

The hotel's location is a significant advantage for those looking to explore the region's top attractions. It is within a short driving distance of Six Flags Great America, a major draw for families, as well as the Gurnee Mills outlet mall, a popular shopping destination. For those interested in nature, Illinois Beach State Park is also relatively close. Its accessibility makes it a practical choice for a number of travel purposes, from family vacations to business trips. Guests driving to the hotel will find free self-parking available on-site, a convenient feature that saves on additional costs. The surrounding area offers a variety of dining options, from fast food to local restaurants, providing guests with a range of choices for meals.

Services Offered:

  • Air-conditioned rooms for a comfortable stay.
  • Free wireless internet access in all guest rooms and public areas.
  • Complimentary toiletries in private bathrooms.
  • A 24-hour front desk to assist guests at any time.
  • Pet-friendly policy for those traveling with their furry companions (with potential fees and restrictions).
  • Daily housekeeping to maintain a clean environment.
  • Laundry facilities for guests' convenience.

Features and Highlights:

  • Close proximity to Naval Station Great Lakes, a key destination for many guests.
  • Favorable reviews praising the politeness and helpfulness of certain staff members.
  • Affordable price point, making it a budget-friendly option for travelers.
  • Convenient in-room amenities, including a refrigerator, microwave, and coffee/tea maker.
  • Accessibility features, including a front entrance ramp and wheelchair-accessible parking.
  • The hotel is located near major attractions like Six Flags Great America and Gurnee Mills.

Contact Information:

Address: 411 S Green Bay Rd, Waukegan, IL 60085, USA

Phone: (847) 244-6100

In conclusion, Americas Best Value Inn & Suites Waukegan Gurnee is a hotel that caters to the budget-conscious traveler from Illinois, especially those with a specific destination in mind, such as the Naval Station Great Lakes. While its location is undeniably convenient and its price point is attractive, potential guests should be aware that their experience may vary significantly. The reviews from real customers provide a clear picture of this duality: the potential for a very pleasant stay with friendly and helpful staff, and the risk of encountering serious maintenance and cleanliness issues. For a local resident, this means that while the inn may seem like a great value on paper, it's essential to consider all aspects of the available feedback.

For a family on a tight budget attending a graduation or an individual simply needing a place to sleep after a long day, this hotel may work. However, the provided information suggests that a family with young children or a guest who prioritizes a pristine environment might be better served by exploring other options. This article is meant to be a comprehensive and factual guide, allowing you to weigh the pros and cons to make the best decision for your specific travel needs in the Waukegan Gurnee area.

Americas Best Value Inn & Suites Waukegan Gurnee Photos

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Americas Best Value Inn & Suites Waukegan Gurnee Location & Map

411 S Green Bay Rd, Waukegan, IL 60085, USA

Reviews

Rooms were kinda gross. First room I went into the door handle was broken and the lock on the inside wouldn't turn all the way so there wad no way off telling if the door could be opened on the inside. I had my son with me and the room smelt like fresh lit cigarettes so I asked if I could switch rooms was told there were no more rooms available. I was thinking of asking for a refund and go somewhere else but my son was so tired so we stayed. When we got back to the room, my son went to use the bathroom but there was feces in the toilet, he flushed it and it clogged and started overflowing. We called the front desk immediately and he asked me if I could turn off the water. I told him absolutely not I will not walk in someone else's poop water. He finally said he would move us to another room. Which I then asked how did he have it available if he said there wasnt any and he said someone just happened to leave. Right..... anyways we go to the next room and it had a working handle so we checked the inside out and it seemed better than the last. Still smelt funny and the room had a leak in the corner of the ceiling, but we were so exhausted at that point we just slept and then went to a new hotel in the morning. If ur there to party and do drugs it's a cheap place to do just that but to get a good night's rest or to stay withkids, WOULD ABSOLUTELYNOT RECOMMEND IT. Guy working there is very rude!

May 26, 2025 · Sharona Teeger

We came for our son-in-laws Navy boot camp graduation. Richard checked us in and he was very nice. We needed extra blankets and pillow and he did not hesitate to get them for us. We spoke to several front desk employees while we were there and they were just as nice and helpful. They all had very good attitudes and joked with us. After reading the reviews I was a little worried about this motel. But I was very pleased with our stay. The beds were comfortable and the room was clean. Trust me when I say I am a very picky guest and pay attention to detail. I work in a motel in Canaan Valley,WV and I would not stay in a motel that I felt was not safe and not clean. The staff treated my family and me just as I treat my guests!!!!

May 03, 2017 · Samantha DeWitt

Worst hotel ever. Attended a get together in Waukegan..We live in Chicago. Read the reviews and it was WORST. Rooms are filled with dust. Electrical outlets expose 4all to see. Bed smelled like old urine..Room smelled of old smoke- urine and funk. No need to clean- hotel needs to be torn down. Manager is a racist- he hates Latinos Blacks.Worse manager ever of that dump..Took a walk one day to the rooms in the back. Housekeeper was cleanings- nice lady.I threw up in my mouth..Worse than my roo.m- funk of the room made me sick- forever smoke- saw the dirt in the air.Who in thr right mind would stay here in these rooms.Manager has to be nasty for advertisering these rooms to rent. A/C was filled with dust- funk as I turned A/C on and dust came out. Dusk in every corner plus the window had nt been cleaned in years..Ladies of the evening toss tricks here. Was there for 4days- worst 4days of life. Manager and his family lives here in this filthy dump. Manager is a mean man..Saw his wife with black eyes. Do not stay here- u will regret and thank me later

Jul 21, 2023 · lynn turner

We attempted to stay at this hotel based on the "nearby hotels for Navy graduation". This is one of the worst hotel's I've ever attempted to stay in. Lobby is dirty and outdated. While the hotel staff were very pleasant the rooms were disgusting! The air conditioning unit looked as if someone ripped it apart and vomited into it. There was a hole in the carpet, the toilet was barely attached and the linens had hair within the "made" bed. We prompted checked out and lost our money for the first day. Don't stay here! The nearby town is a dump as well. We moved over to the Marriott Residence Inn and Suites. I should have known you can't get a good room under $150/night!

Mar 07, 2016 · Mary Armstrong

You get what you pay for, I guess. Don't be distracted by the cheap price. Allergies immediately flare up within the first hour for my wife and myself (I don't have frequent allergies) unsanitary bed frames, sheets, floors and walls. Structure issues with closet doors and front door to room. Fire department walked in room for whatever reason with no effort due to door frame unsecured. After complaining about conditions, we were offered another room which we accepted. This one being worse than the last. Wall sockets exposed, missing sheets and pillows and what appeared to be adult fluids sprayed across the floor and still visible as well as a large stain that hopefully was liquid food. We were told we had to wait until after 2pm to check in for cleaning purposes or be charged an early fee of $40. Didn't know they charged extra to clean our room before we checked in. Glad we waited. After ending up paying for a full night stay for being there about 1 1/2 hours we book else where that was a little more but well worth the extra cost. Customer service was pleasant and had no issue with the staff as they tried to rectify the issue but with bad conditions and unknown room conditions he was at a disadvantage from the start.

Mar 14, 2019 · steven trudell

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