Hotels Near Of MeNorth CarolinaCherokee CountyMurphyAndrews Road
1522 Andrews Rd, Murphy, NC 28906, USA
The place is a dump! The furniture and carpet need to be totally remodeled. Outside rooms. The score on the plaques in the lobby say 100 , but they are from May 2024. The lobby smells like an ash tray. Don't look under the sheets it will scare you. How bad this place is!
Welcome to the Best Western of Murphy, conveniently located at 1522 Andrews Rd, Murphy, NC 28906, USA. For local users and travelers searching for "Hotels Near Of Me" in the Murphy, North Carolina area, this hotel offers a practical and budget-friendly option. You can reach the hotel directly at (828) 837-3060 or +1 828-837-3060. The Best Western of Murphy aims to provide a comfortable and welcoming stay with essential amenities, making it a suitable choice for various travelers.
The Best Western of Murphy is situated on Andrews Road, offering a "great location" that provides easy access to several key attractions in the Murphy area. It's just a short drive—approximately 3 to 5 minutes—from the Harrah's Cherokee Valley River Casino & Hotel, making it a convenient lodging option for casino visitors. Additionally, the hotel is close to natural attractions like the Nantahala National Forest, Murphy River Walk, and Hiwassee Lake, appealing to outdoor enthusiasts looking for hiking, kayaking, or other recreational activities.
The hotel is a low-rise property, typically arranged over two floors, and guests access their rooms via exterior corridors. This design can sometimes offer a more motel-like feel compared to enclosed hotels. The surrounding environment provides a sense of being "in the mountains" and can offer "scenic mountain vista views" from some rooms. While the general setting is peaceful, some recent guest reviews have highlighted concerns regarding the internal upkeep and aesthetics. Comments like "The place is a dump! The furniture and carpet need to be totally remodeled" and "The lobby smells like an ash tray" suggest that while the location is good, some areas of the property may show signs of wear and tear or require updating to meet modern guest expectations for freshness and ambiance. It's important for guests to manage their expectations regarding the hotel's aesthetic condition based on this feedback, though other reviews still praise cleanliness. Review scores, including some from May 2025, suggest general satisfaction, though specific negative comments about dated aspects should be considered.
The Best Western of Murphy focuses on providing core hotel services and amenities that ensure a functional and generally pleasant stay. The hotel features 54 air-conditioned rooms designed to offer comfort and convenience. A consistent strong point, highlighted in numerous reviews, is the staff. Guests frequently praise the "helpful staff," noting that "everyone speaks to you, Offering to help you" and describe them as "very nice" and "accommodating." This commitment to service often helps to offset any potential shortcomings in the physical appearance of the property.
Key services and amenities typically include:
Complimentary Breakfast: The hotel offers a "complimentary continental breakfast" each morning (usually from 6:00 AM to 9:00 AM). While often described as basic, some guests have found it to be "good" or even "marvelous," including options like waffles, hot eggs, breakfast meat, cereal, and coffee. A "Grab & Go" option is also available.
Free WiFi and Parking: Guests benefit from free wireless internet access in both public areas and all guest rooms, ensuring connectivity. Complimentary self-parking is also provided on-site, including RV/bus/truck parking (though fees may apply for larger vehicles), adding convenience for those traveling by car.
Seasonal Outdoor Pool: The hotel features a seasonal outdoor swimming pool with sun loungers, providing a refreshing option for relaxation and enjoyment during warmer months. This is a popular amenity for families and leisure travelers.
24-Hour Front Desk: A 24-hour front desk ensures that staff are always available to assist guests with check-ins (from 3:00 PM), check-outs (by 11:00 AM), or any other inquiries and needs throughout their stay. The ability of the staff to resolve billing problems quickly, as noted in a review, speaks to their responsiveness.
Pet-Friendly Policy: The Best Western of Murphy is a pet-friendly hotel, welcoming dogs and cats (typically up to two pets, with a weight limit per pet, and an extra charge of USD 20 per accommodation, per night). Specific pet-friendly rooms are available upon request, and food and water bowls are provided, making it a good option for travelers with furry companions.
In-Room Amenities: Each of the 54 rooms is equipped with essential amenities for comfort, including a 36-inch flat-screen TV with premium cable channels, a refrigerator, microwave, coffee/tea maker, iron/ironing board, and a hairdryer. Private bathrooms feature shower/tub combinations and eco-friendly toiletries. Free cribs/infant beds are available, but rollaway/extra beds may incur a surcharge of USD 15.0 per night.
Business Center: For guests needing to stay productive, a business center with internet access, printer, and fax services is available.
Accessibility Features: The hotel offers various accessibility features, including wheelchair-accessible parking and a wheelchair-accessible registration desk, though it is a two-story property with exterior corridors and no lift, but stair-free path to entrance is available.
Smoking Policy: The hotel has designated smoking areas, with some guest rooms available for smoking, which aligns with one review mentioning a "lobby smells like an ash tray."
The defining features of the Best Western of Murphy are its "excellent value," "great location," and notably, its "helpful staff." While some recent reviews indicate the need for "remodeling" of "furniture and carpet" and mention cleanliness issues "under the sheets" or a lobby "smell like an ash tray," the hotel consistently receives high praise for its service and its ability to provide a clean room, as affirmed by other reviews citing "clean rooms" and "good, safe place." The service staff's ability to "resolve the problem" and provide positive interactions ("super accommodating," "friendly") stands out as a strong positive.
The hotel’s proximity to Harrah's Cherokee Valley River Casino & Hotel offers a significant advantage for guests looking for entertainment, while its closeness to natural areas like the Nantahala National Forest appeals to outdoor enthusiasts. The inclusion of free breakfast, free WiFi, and a seasonal outdoor pool adds to the overall value proposition, especially for the price point.
Despite some mixed feedback on the physical state of the rooms, the hotel's fundamental services and friendly staff are repeatedly highlighted as reasons for guest satisfaction and repeat visits. The presence of plaques in the lobby showing a "score of 100" (even if from May 2024) indicates the hotel strives for high standards, and while some guests have had negative experiences, others continue to find it a "good stay" for a night or more. Reviews from May 2025 also confirm positive sentiments regarding friendly staff and cleanliness.
The Best Western of Murphy is an excellent choice for local users and visitors searching for "Hotels Near Of Me" in Murphy, NC, particularly those prioritizing value, convenient access to the casino and outdoor activities, and friendly service over luxurious or newly renovated aesthetics. It appeals to:
Budget-Conscious Travelers: Individuals, couples, and families seeking an affordable stay with essential amenities.
Casino Visitors: Guests looking for lodging close to Harrah's Cherokee Valley River Casino without staying directly on the casino property.
Outdoor Enthusiasts: Travelers interested in exploring the nearby national forest, river walks, and lake activities, with activities like hiking/biking trails, kayaking, and mountain biking nearby.
Pet Owners: Those traveling with pets will appreciate the hotel's accommodating pet policy.
Short-Stay Travelers: Often described as "Ok for a night" or a "good stay," it suits those passing through or on shorter trips.
Promotional angles for the Best Western of Murphy would emphasize:
Convenient Location, Great Value: "Stay minutes from Harrah's Cherokee Valley River Casino and the beauty of Nantahala National Forest. The Best Western of Murphy offers competitive rates with essential amenities for your visit."
Friendly Service, Comfortable Stay: "Experience the warm hospitality of our 'incredibly nice' and 'helpful' staff, dedicated to making your stay in Murphy as comfortable as possible. Enjoy a clean room and a good night's sleep."
Kickstart Your Day: "Begin your mornings right with our complimentary continental breakfast, ensuring you're fueled for a day of adventure or relaxation."
Pet-Friendly Adventures Await: "Don't leave your furry friends behind! Our pet-friendly accommodations mean the whole family can enjoy the charm of Murphy."
Your Practical Base in the Mountains: "For a straightforward, convenient, and value-packed stay in Murphy, the Best Western provides the perfect base for exploring everything the North Carolina mountains have to offer."
While acknowledging some of the critical feedback from recent guests, the Best Western of Murphy remains a viable option for travelers who prioritize a convenient location, friendly service, and a competitive price point, understanding that some aspects of the property's decor may be dated.
1522 Andrews Rd, Murphy, NC 28906, USA
Get directionsThe place is a dump! The furniture and carpet need to be totally remodeled. Outside rooms. The score on the plaques in the lobby say 100 , but they are from May 2024. The lobby smells like an ash tray. Don't look under the sheets it will scare you. How bad this place is!
Mar 19, 2025 · Pete BThe service is good. Had a billing problem cant remember lady's name called on Sunday and she resolved the problem and called me back at 627 pm. Rooms need remodel. Ok for a night.
Mar 22, 2025 · Kimberly PitraGreat location and super sweet staff! After being cussed at and humiliated at the "fancier" one in the one across the parking lot, I wanted to try this one and it was a bit cheaper and just great all around! The young lady up front over night was super sweet and accommodating. The cleaning ladies were super polite and respectful and chatted with them all more than once. Will definitely be staying here vs anywhere else! :)
Feb 24, 2024 · Whitney Cummings-SternI believe they cancel reservations so that they can upcharge you when you check in. I had two reservations through priceline but when we went to check-in, the front desk told us "priceline" had cancelled the reservations. I called priceline while I was at the front desk, and they said they absolutely did NOT cancel the reservation. Front desk refused to honor the priceline price citing they are very busy on the weekends (when literally the place was dead-maybe 3 guests in the entire hotel). The hotel is very run down and they charged us 145.00 a night -that is hilton type charge for a 1950's type hotel. The lady that helped me check in was very helpful while the lady at check out was rude and uncaring about the situation. She took great delight in OVER CHARGING me -citing she cannot give the 99.00 rate to everyone (lol). I intend on disputing the charge since they cancelled my cheaper rate just so they could charge me more. That is unfair and deceptive.
Jul 22, 2024 · Erica ChitwoodThe hotel was very convenient to where I was traveling to. The room was big with an extremely comfortable bed and pillows. Even though it was near the road, the room was extremely quiet. I will definitely stay there again when passing through Murphy. 9/7/24 - another very enjoyable stay
Sep 12, 2024 · Laura Helfman1550 Andrews Rd, Murphy, NC 28906, USA
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