Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection ico

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Hotels Near Of MeTexasBexar CountySan AntonioNorthwest SideLa Cantera Terrace

18603 La Cantera Terrace, San Antonio, TX 78256, USA

4.0

First of all, the hotel only offers valet parking, which costs $40 per night—there are no other options. When I made the reservation, they didn’t inform me about this until just a few days before my trip. Additionally, you have to leave a $200 deposit per room. The outdoor pool lights do not work, and the area lacks proper lighting. We arrived around 7 pm and couldn’t enjoy the pool because it was too dark. Regarding room cleanliness, it wasn’t up to standard, and the carpets throughout the hotel had an unpleasant smell. On a positive note, the staff was friendly and attentive. However, throughout my stay, I had the constant feeling that I would be charged for every little thing. Overall, I do not recommend this hotel, and I will not be returning in the future.

Dayra Sanchez
  • Overview
  • (210) 598-2900
  • www.choicehotels.com

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Introduce

For Texans seeking a distinctive escape that blends the charm of European elegance with the vibrant spirit of San Antonio, the Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers an intriguing option. This hotel, designed with a captivating Tuscan aesthetic, aims to transport guests to a world of refined comfort and relaxation without ever leaving the Lone Star State. While it carries the "Bluegreen Vacations" name, indicating its connection to a timeshare program, it also operates as an Ascend Resort Collection hotel, welcoming all travelers to experience its unique ambiance and extensive amenities.

Situated amidst the picturesque Texas Hill Country, the Eilan Hotel and Spa promises a blend of tranquility and convenient access to some of San Antonio's premier attractions. It’s a place where you can indulge in a luxurious spa treatment, take a refreshing dip in a resort-style pool, or enjoy fine dining, all while being just moments away from the city's lively entertainment and shopping districts. We'll delve into what this hotel truly offers, helping you decide if its unique blend of features and services aligns with your vision of a memorable San Antonio getaway.


Location and Accessibility

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection is strategically located at 18603 La Cantera Terrace, San Antonio, TX 78256, USA. This address places the hotel in the upscale La Cantera District, a prime location in North San Antonio that offers excellent accessibility to some of the city's most popular attractions and major thoroughfares. For Texans navigating the expansive San Antonio area, this location is both convenient and desirable.

The hotel's proximity to major highways like Loop 1604 and I-10 ensures straightforward travel to various parts of San Antonio and beyond. It's particularly well-suited for those planning visits to the nearby entertainment and shopping hubs. Six Flags Fiesta Texas, a top-tier amusement park, is located just 1.5 miles (2.5 km) away, making it an incredibly convenient option for families or thrill-seekers. Similarly, the upscale Shops at La Cantera and The Rim Shopping Center, offering a wide array of retail, dining, and entertainment options, are also within a short drive. The hotel website states it is "just steps away from the most exclusive shopping, dining and entertainment districts of San Antonio."

While the immediate surroundings are currently experiencing some roadwork and development, indicating future growth and increased connectivity, the existing access points are generally efficient. This location provides a balance: a serene, resort-like atmosphere tucked away in the beautiful Hill Country, yet close enough to the vibrant heart of San Antonio's modern attractions. However, it's important for visitors to note, as highlighted by some reviews, that the hotel’s location "far out of the city" might make it less convenient for those primarily interested in downtown San Antonio attractions like the Riverwalk or The Alamo, unless they are prepared for a longer drive. Nonetheless, for visitors focused on the thriving North San Antonio area, the Eilan's position is highly advantageous.


Services Offered

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers a range of services designed to provide guests with a luxurious and convenient stay. While some services come with associated fees, the hotel aims to cover a broad spectrum of guest needs:

  • 24-Hour Front Desk: Guests can expect around-the-clock assistance for check-in, check-out, inquiries, and any immediate needs, ensuring support at all hours.
  • Valet Parking: The hotel exclusively offers valet parking for a fee (stated as approximately $39-$40 per night), which includes in/out privileges. There are no self-parking options available.
  • Full-Service Spa (The Spa at Éilan): Guests can indulge in a wide array of spa treatments and services, including massages (deep-tissue, hot stone, Swedish, couples), body treatments (scrubs, wraps), facials, manicures, pedicures, and more. The spa features multiple treatment rooms, a mud bath, sauna, hot tub, steam room, and Turkish bath/hammam. Reservations are required.
  • Concierge Services: Available to assist guests with purchasing theme park tickets, booking historic tours, making dinner recommendations, and providing information on local events.
  • Complimentary Wi-Fi and Wired Internet Access: Available throughout the property and in all guest rooms, allowing guests to stay connected.
  • On-Site Dining: The hotel features multiple dining venues:
    • Sustenio Restaurant & Bar: A signature restaurant serving dishes sourced from Texas Hill Country, with a focus on wood-fired and cast-iron preparations.
    • Mercato Café: An Italian-inspired coffee shop/cafe offering lite bites, sandwiches, pizza, snacks, house-made gelato, healthy options, and Starbucks® coffee.
    • Poolside Bar: For convenient drinks and refreshments by the pool.
  • Continental Breakfast (Fee Applied): A continental breakfast is available daily, typically from 7:00 AM to 11:00 AM, for an additional charge (approximately $12 to $30 per adult).
  • Daily Housekeeping (On Request/Fee Applied): While rooms are kept clean, comprehensive daily housekeeping might be on request or incur an additional fee (e.g., $75 per day), as indicated by some information sources. This detail is important for longer stays.
  • 24-Hour Business Center: Equipped with amenities like computers and printing services for guests needing to conduct business.
  • Gift Shops/Newsstands: On-site facilities for purchasing souvenirs, necessities, and reading materials.
  • Dry Cleaning/Laundry Service: Available for guest convenience.
  • Room Service: Available for dining in the comfort of your room.
  • Accessibility Features: The property offers facilities for disabled guests, including wheelchair access and accessible parking.

These services aim to provide a comprehensive resort experience for guests during their stay.


Features / Highlights

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection boasts a range of features and highlights that contribute to its luxurious and unique appeal, aiming to provide a memorable stay in the San Antonio Hill Country:

  • Tuscan-Inspired Architecture and Ambiance: The hotel's design is a significant highlight, featuring gleaming limestone, marble accents, and elegant decor that evokes a sense of European charm and sophistication. This aesthetic contributes to a unique and luxurious atmosphere.
  • Multiple Swimming Pools: The property offers two outdoor swimming pools, including a large resort-style pool with cabanas, and an indoor heated lap pool. These provide ample opportunities for relaxation and recreation, though guests should be aware of potential issues with outdoor pool lighting as mentioned in a review.
  • Full-Service Éilan Spa: A standout feature is the on-site spa, offering a wide array of treatments and facilities including massage rooms, a sauna, steam room, and hot tub. It promises a rejuvenating and pampering experience.
  • State-of-the-Art Fitness Center: A spacious 12,000 square-foot fitness center equipped with various machines is available, catering to guests who wish to maintain their workout routines.
  • Tennis Courts: The hotel features two full outdoor tennis courts, allowing guests to enjoy active recreation.
  • Variety of Accommodation Types: Beyond standard hotel rooms, the Eilan offers junior suites and one-bedroom standard and deluxe suites, providing more space and amenities like mini-fridges, coffee stations, and luxury marble bathrooms. Some units may even have full kitchens as part of the Bluegreen Vacations ownership.
  • Luxurious Room Amenities: Guest rooms are well-appointed with pillowtop beds, hypo-allergenic bedding, blackout drapes, LCD televisions, iPod docking stations, and complimentary wired and wireless internet.
  • On-Site Dining Options: The presence of Sustenio Restaurant & Bar (focusing on local Texas Hill Country ingredients), Mercato Café (Italian-inspired with coffee and light fare), and a poolside bar offers diverse culinary experiences without leaving the property.
  • Meeting and Event Space: With over 11,000 square feet (1022 square meters) of conference and meeting rooms, the hotel is well-equipped to host events, conferences, and celebrations.
  • Proximity to Major Attractions: Its location near Six Flags Fiesta Texas, The Shops at La Cantera, and The Rim shopping center is a significant draw for visitors looking for entertainment and retail therapy.

These features, particularly the architectural style, spa, and diverse recreational facilities, aim to provide a high-end resort experience for its guests.


Promotions or Special Offers

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection, as part of the Ascend Hotel Collection by Choice Hotels and its affiliation with Bluegreen Vacations (a timeshare company), often features a mix of general hotel promotions and specific deals. While promotional offers can change, Texans looking to book a stay might find the following types of deals:

  • Ascend/Choice Hotels Promotions: As an Ascend Resort Collection property, the hotel participates in Choice Hotels' brand-wide promotions. These commonly include:
    • Advance Purchase Rates: Discounts for booking a certain number of days in advance.
    • Stay More, Save More: Reductions in nightly rates for booking longer stays (e.g., 2, 3, or more nights).
    • Choice Privileges Member Rates: Loyalty program members often receive exclusive lower rates and can earn points for free nights.
    • Seasonal Sales: Special rates offered during specific times of the year, such as summer travel deals or holiday promotions.
    • AAA/AARP Discounts: Members of these organizations can typically receive a percentage off the best available rates.
    • Government/Military Rates: While not explicitly stated as universally available, it's common for hotels near military areas like San Antonio to offer special rates for government employees and military personnel. It is always worth inquiring directly.
  • Bluegreen Vacations Specific Offers: Given its Bluegreen Vacations affiliation, there might be specific packages or introductory offers geared towards potential timeshare owners or existing Bluegreen members. These often include discounted stays in exchange for attending a sales presentation. However, it's crucial for guests to understand this aspect of Bluegreen's business model, as indicated by some customer reviews that mention sales presentations.
  • Package Deals: The hotel might occasionally offer packages that combine accommodation with spa services, dining credits, or tickets to nearby attractions like Six Flags Fiesta Texas, especially during peak seasons.
  • Resort Fee Inclusions: While a mandatory resort fee (around $29.50 per night per accommodation) is charged, it typically includes access to certain amenities like the fitness center, in-room coffee, hot tub access, and sporting facilities. This isn't a "promotion" but an explanation of what the fee covers.

For the most accurate and current promotions, it is always recommended for Texans to check the official Choice Hotels website for Bluegreen Vacations Eilan Hotel and Spa, or to call the hotel directly at the provided contact numbers. Be sure to ask about any applicable discounts or packages that might enhance your stay and provide better value.


Contact Information

If you're a Texan looking to experience the unique charm and amenities of Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection, or if you have specific questions about reservations, services, or amenities, here's how you can get in touch with the property:

  • Address: 18603 La Cantera Terrace, San Antonio, TX 78256, USA
  • Phone: (210) 598-2900
  • Mobile Phone: +1 210-598-2900

The hotel's friendly and attentive staff, as noted in customer feedback, are available to assist you. Calling the direct phone number is often the most effective way to inquire about current room rates, availability, specific amenities (like pool hours or spa bookings), any potential resort fees or deposits, and to clarify policies, particularly regarding the mandatory valet parking. You can also visit the official Choice Hotels website or Bluegreen Vacations website for online booking and further information.


Conclusion: Why This Place is Suitable for Locals

For Texans seeking a distinctive getaway or a convenient base for exploring San Antonio's attractions, Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers a blend of elegance and amenities that can be highly suitable, particularly for those whose travel preferences align with its unique offerings. It provides a luxurious "staycation" option without the need for extensive travel, right here in the heart of Texas.

The hotel's Tuscan-inspired design and sophisticated atmosphere provide a refreshing change of scenery. For locals looking for a quick escape from routine, this aesthetic offers an immediate sense of being transported, creating a more memorable and unique experience than a standard hotel. This is particularly appealing for Texans seeking a romantic getaway, a spa retreat, or a luxurious base for a special occasion.

Its location in the upscale La Cantera District, with close proximity to Six Flags Fiesta Texas, The Shops at La Cantera, and The Rim, makes it incredibly convenient for family outings, shopping sprees, or entertainment nights. Texans living in or around San Antonio can easily access these popular destinations, minimizing travel time and maximizing enjoyment. The presence of a full-service spa, multiple pools, and on-site dining options means that guests don't even have to leave the property to enjoy a full day of relaxation and indulgence.

While reviews highlight some important considerations regarding mandatory valet parking and a $200 deposit, which Texans should be aware of upfront to manage expectations, the general consensus on staff friendliness and attentiveness is a strong positive. For locals who prioritize a resort-style experience with a European flair, are willing to pay for premium services like valet, and plan to utilize the hotel’s extensive on-site amenities and proximity to North San Antonio's attractions, the Bluegreen Vacations Eilan Hotel and Spa can indeed offer a truly enchanting and convenient retreat.

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Photos

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection 5
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection 5
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection 5
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection 5
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection 5
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection 5
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection 5
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection 5
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection 5
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection 5

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Location & Map

18603 La Cantera Terrace, San Antonio, TX 78256, USA

Reviews

First of all, the hotel only offers valet parking, which costs $40 per night—there are no other options. When I made the reservation, they didn’t inform me about this until just a few days before my trip. Additionally, you have to leave a $200 deposit per room. The outdoor pool lights do not work, and the area lacks proper lighting. We arrived around 7 pm and couldn’t enjoy the pool because it was too dark. Regarding room cleanliness, it wasn’t up to standard, and the carpets throughout the hotel had an unpleasant smell. On a positive note, the staff was friendly and attentive. However, throughout my stay, I had the constant feeling that I would be charged for every little thing. Overall, I do not recommend this hotel, and I will not be returning in the future.

Mar 31, 2025 · Dayra Sanchez

Nice place, but nothing that really sets it as I place that I want to go to again or recommend. 1st, the owners review. Yes, I know that they lie to get a sale, but Sean went really over the top, most convincing liar I've seen at bluegreen/hilton. I told him that I would buy platinum level right now if he could show in writing what he just told me. Suddenly, he didn't want to talk to me anymore. Figures 2nd, the location unless you are going to the amusement park next door, it's in a rather bad spot. For now. In 5 years' time, it maybe better after all the roadworks are done and the area builds up. 3rd The hotel. Valet parking is stupid for that far out of the city apart from the money they make from it. There is plenty of parking, but you HAVE to valet. Also, the outdoor pool area charging $75 for half a day to sit in the cabanas that are set up everywhere around the pool. This is supposed to be a timeshare. What money did you guys use to buy them and maintain them? If you used timeshare money, I hope that you are putting that back into the maintenance pool. Probably not.

Mar 24, 2025 · Daniel Soames

We rarely write reviews but we had an amazing experience at this resort. The staff went above and beyond to make our stay memorable. The front desk was very friendly and welcoming, the concierge was fantastic and the management team was very accommodating and quick to respond. We had the opportunity to dine at Sustenio and both the sirloin and ribeye were literally the best we have ever had. The coffee shop at the resort had excellent breakfast sandwiches. The staff at both these restaurants were amazing. The pool was beautiful and there were plenty of chairs. I would highly recommend this resort.

May 27, 2025 · Victoria Helvey

It’s not a 4 star hotel. It’s a time share. You pay top dollar for a dusty room with NO room service. This is not made clear when you make the booking through Expedia. Parking is $45 a day, but his isn’t made clear either! There is no alternative except getting towed. Bad bad bad! Go elsewhere if you expect service included in your stay. The staff say they understand but can do little. Beware.

May 22, 2025 · Andrew Burn

Very dissatisfied I guess they use a third-party booking agent. Totally lied about everything on the phone one bed one chair in the room no pull out sofa like this side and don’t forget this is not a hotel. These are timeshare so you’re not dealing with a nice staff like you would at a Marriott or Hilton or someplace that does housing for a living Strongly suggest spending your money elsewhere .

Jun 03, 2025 · Angel

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