Budgetel Inns & Suites - Decatur / Atlanta ico

Budgetel Inns & Suites - Decatur / Atlanta

Hotels Near Of MeGeorgiaDeKalb CountyDecaturGus Place

2945 Gus Pl, Decatur, GA 30034, USA

3.0

As bad as this place is I think it's time to wrap it up. Terrible customer service, rooms are horrible, the only thing this place is affordable, but even then I'm still convinced that this place should NOT be accommodating the public & I've got questions.

Ashlyruth “Madam butterfly1” Eckels
  • Overview
  • (404) 212-8882
  • www.budgetel.com

Budgetel Inns & Suites - Decatur / Atlanta Introduce

Within the "Hotels Near Me" category, Budgetel Inns & Suites - Decatur / Atlanta aims to provide a highly economical lodging option for travelers visiting the Decatur and broader Atlanta areas. Located at 2945 Gus Pl, Decatur, GA 30034, USA, this hotel positions itself as a bare-bones, budget-friendly choice, focusing on providing essential amenities at a low cost.

Environment: A Focus on Affordability and Basic Functionality

Budgetel Inns & Suites is designed to offer a no-frills, highly affordable stay. The overall environment reflects this, with a focus on basic functionality rather than extensive luxuries. The property typically aims to provide a convenient place for guests to rest, with minimal common areas or elaborate decor. Free self-parking is usually available on-site, which is a practical benefit for guests arriving by car. The hotel's location in Decatur, GA, offers access to local attractions and routes. However, as highlighted in customer reviews, the actual condition and atmosphere of the property can be a significant concern. Reports of "horrible" rooms, pervasive odors (such as smoke), filthy air conditioner filters and vents, and even pest issues (cockroaches, including dead ones) suggest that cleanliness and maintenance can be major drawbacks. Some reviews also raise questions about whether the place "should be accommodating the public," indicating severe issues with the general environment and safety perception. While affordability is its primary draw, guests should set very low expectations regarding the aesthetic appeal and upkeep of the premises.

Services: Core Essentials for a Low-Cost Stay

Budgetel Inns & Suites - Decatur / Atlanta focuses on providing a limited set of essential services. A key offering is often a complimentary continental breakfast, though the specifics of this offering can vary and guests should confirm upon arrival. Free Wi-Fi is advertised as available in all rooms and public areas, allowing guests to stay connected. The hotel typically features a 24-hour front desk, aimed at providing assistance to guests around the clock, although customer service experiences, as detailed in reviews, can be highly inconsistent and problematic. Other basic services may include vending machines for snacks and drinks. While some sources mention laundry service and a business center, the primary focus remains on fundamental amenities at a budget price point. It's important to note that specific services like a pool or fitness center are not consistently listed for this particular location, and reviews do not highlight their presence.

Features: Basic Room Amenities for a Simple Stay

The guest rooms at Budgetel Inns & Suites - Decatur / Atlanta are equipped with basic amenities. Each room typically features an air conditioner, a flat-screen TV (often 25-inch LCDs with satellite channels), a microwave, and a mini-refrigerator. Private bathrooms with a shower/tub combination are standard. Complimentary wireless internet access is provided in the rooms. While the intent is to offer "comfortable accommodations," as some sources suggest, the actual condition of the rooms, as per customer reviews, often falls far short of this. Reports of rooms smelling of smoke despite being designated non-smoking, filthy air conditioner filters, dirty vents, dust and grime in refrigerator grooves, and the presence of live and dead cockroaches paint a grim picture of the room features and maintenance. Reviews suggest beds are "comfortable to sleep in," but other aspects of the room condition detract significantly from the overall experience. The hotel generally offers rooms with one king bed or two double beds, catering to individual travelers or small groups. Specific features like kitchenettes (beyond microwave and mini-fridge) are not consistently advertised.

Promotional Information and Guest Experiences

Budgetel Inns & Suites primarily competes on price, aiming to be one of the most affordable options in the "Hotels Near Me" category in the Decatur/Atlanta area. Travelers on an extremely tight budget might consider this hotel based purely on its low rates. For current pricing, it's best to check various online travel agencies or contact the hotel directly via phone at (404) 212-8882 or +1 404-212-8882. As a budget brand, extensive promotional packages or loyalty programs beyond basic affordability are typically not its main focus.

However, the customer reviews for Budgetel Inns & Suites - Decatur / Atlanta are overwhelmingly negative and paint a dire picture. The most frequent and severe complaints include:

  • Extreme Lack of Cleanliness: Guests report dirty rooms, filthy air conditioning units, dust and grime in appliances, and the presence of cockroaches, both dead and alive. This is a recurring and significant concern across multiple reviews.
  • Unpleasant Odors: Rooms are frequently described as smelling of smoke, even in non-smoking rooms, indicating poor ventilation or adherence to policies.
  • Poor Room Condition: Beyond cleanliness, guests note that rooms are "horrible," with issues like non-functioning TVs and a general state of disrepair.
  • Terrible Customer Service: Interactions with front desk staff are described as rude and unhelpful. One guest specifically mentioned being told "Sorry no refunds" and being hung up on when attempting to address severe issues like cockroaches.
  • Safety and Environment Concerns: The general atmosphere has led guests to question whether the place is fit for accommodating the public, suggesting a lack of security or a presence of "unsavory characters."
While the hotel is acknowledged as "affordable," the overwhelming consensus from multiple reviews is that the price does not justify the severe deficiencies in cleanliness, room condition, and customer service. Many guests strongly advise against staying at this location, stating that even an additional $20-30 would secure a "way nicer hotel." The recurrent themes of filth, pests, and poor service indicate that while it might appear as a cheap option, the compromises on basic comfort, hygiene, and safety are substantial. For travelers seeking even a decent, clean, and safe stay, the information available strongly suggests this hotel may not meet even minimal expectations.

Budgetel Inns & Suites - Decatur / Atlanta Photos

Budgetel Inns & Suites - Decatur / Atlanta 4
Budgetel Inns & Suites - Decatur / Atlanta 4
Budgetel Inns & Suites - Decatur / Atlanta 4
Budgetel Inns & Suites - Decatur / Atlanta 4
Budgetel Inns & Suites - Decatur / Atlanta 4
Budgetel Inns & Suites - Decatur / Atlanta 4
Budgetel Inns & Suites - Decatur / Atlanta 4
Budgetel Inns & Suites - Decatur / Atlanta 4
Budgetel Inns & Suites - Decatur / Atlanta 4
Budgetel Inns & Suites - Decatur / Atlanta 4

Budgetel Inns & Suites - Decatur / Atlanta Location

Budgetel Inns & Suites - Decatur / Atlanta

2945 Gus Pl, Decatur, GA 30034, USA

Get directions

Reviews

As bad as this place is I think it's time to wrap it up. Terrible customer service, rooms are horrible, the only thing this place is affordable, but even then I'm still convinced that this place should NOT be accommodating the public & I've got questions.

Mar 15, 2025 · Ashlyruth “Madam butterfly1” Eckels

I wouldn't recommend this place to anyone. I just needed a room overnight. The first room the TV didn't work. In the second room upon entry smelled of smoke. The air conditioner filter was filthy as well as the vent in the bathroom. At 5am I was awaken because of the sensation of something crawling on me. It was a roach crawling on my face. After flicking it away I moved the bed and I see dead roaches and a empty chips bag. The refrigerator has dust and other stuff stuck in the grooves. I called the front desk and stated that I wanted a refund at checkout. I was told Sorry no refunds and checkout is at 11am thank you and he hung up

Jul 01, 2024 · Katrina Norman

When I walked into the bathroom it looked like every roach in Decatur was having a staff meeting on the floor. I have honestly never seen so many roaches in my life. They’re every where. The bathroom, the sink, the stove, in the walls. I was scared to even move my belongings elsewhere because I felt like they were in my bags and I didn’t want to infest my home. The tub and toilet were filthy. The fridge was filthy. The cleanliness of the bed linens and towels is questionable. When I told front desk about the bugs he told me he would try to find some bug spray and leave it by my room. If I had a dollar for every roach I killed while I stayed here I’d have enough to renew my room for a week. I’ve stayed at other hotels that were cheaper and were 10x cleaner than the room I was in and that’s saying a lot considering this room was only $75 a night. You can seek the stains on the wall from people smoking in the rooms. The wallpaper and baseboards are literally peeling off. You could not pay me to stay here another night. I highly recommend sleeping elsewhere, like at a bus stop, or a Walmart bathroom, over staying at this hotel.

Oct 22, 2021 · Brooklyn Menchion

Family oriented and very kind. The area may be a tad rough but they go out their way to treat and protect each guest like family.

Jun 30, 2024 · J Ryder

Very spacious. This is my third experience here, 2/3 was a good experience. Quiet occasionally, remodeled rooms. Very big king bed. Shower had no shower curtain and my bathroom creeped me out. I love the new lights. Direct tv. Clean no bugs. Always inspect your room before being checked in after 10 minutes. If you are not comfortable just ask for a new room. Not too fond of the front desk. The lady yelled at me the last time i stayed because i was complaining about the noise next door but it was fairly quiet my previous visit. Checked in at 1030 for 65 anything time before then you'll be over paying.

May 17, 2018 · Chrystal Holsey

Hotels Near Of Me

OYO Hotel I-20 Decatur, East Atlanta

OYO Hotel I-20 Decatur, East Atlanta

2941 Ember Dr, Decatur, GA 30034, USA

Americas Best Value Inn Decatur, GA

Americas Best Value Inn Decatur, GA

2574 Candler Rd, Decatur, GA 30032, USA

Discover Inn

Discover Inn

2434 Candler Rd, Decatur, GA 30032, USA

1st Place at Wesley Hotel

1st Place at Wesley Hotel

2565 Wesley Chapel Rd, Decatur, GA 30035, USA

1st Place Hotel

1st Place Hotel

4300 Snapfinger Woods Dr, Decatur, GA 30035, USA

OYO Hotel Decatur I-285 The Perimeter

OYO Hotel Decatur I-285 The Perimeter

4460 Glenwood Rd, Decatur, GA 30032, USA

Economy Hotel Glenwood

Economy Hotel Glenwood

1900 Glenfair Rd, Decatur, GA 30035, USA

Econo Lodge

Econo Lodge

4600 Glenwood Rd, Decatur, GA 30035, USA

America's Best Inn Decatur

America's Best Inn Decatur

4095 Covington Hwy, Decatur, GA 30032, USA

Hilltop Inn

Hilltop Inn

3140 Moreland Ave BUILDING A, Conley, GA 30288, USA

Red Roof Inn Atlanta Airport NE - Conley

Red Roof Inn Atlanta Airport NE - Conley

3140 Moreland Ave, Conley, GA 30288, USA

Anna I Young Alumnae House

Anna I Young Alumnae House

Decatur, GA 30030, USA