Comfort Inn South ico

Comfort Inn South

Hotels Near Of MeTennesseeSullivan CountyKingsportFairlane Drive

4624 Fairlane Dr, Kingsport, TN 37663, USA

3.0

Horrible customer service during the day. Superb at night! The Indian speaking woman with straight black hair on our 4th nights stay on the next morning called our room to say our children left a mess at breakfast. We cleaned up the big pieces but that is staff’s responsibility to upkeep the breakfast area. We left no bigger mess than any other family with a 3 and 1 year old. The laundry washer worked but the dryer took 2 or 3 drys for my clothes to be damp. The same staff member, supposedly management, when my husband went to ask to exchange money for coins for the broken dryer told him that since we did not let them clean within 3 days they must clean the room and she gave him cleaning cloths and a spray bottle! When I went down there I asked why she gave him cleaning supplies and she said because we denied cleaning service and they have to upkeep the rooms for the guests. We stayed 4 nights and the lobby was filthy from the previous day. So I told her she’s worried about my kids leaving a mess but the lobby was dirty so….. Then our room had a dirty coffee pot and it was broken they didn’t leave more than an 8th of a roll of toilet paper with no extra we had to get some and the tissue paper was empty. The beds were clean but the mattresses were very uncomfortable my back hurt so bad. We stayed in hotels frequently as we travel for work and for the price this hotel was not worth it. Staff was not professional at all I included photos of how we leave our rooms after all our stays. Also the internet sucks it took my husband and son three hours to watch the second half of a two hour movie.

Tiffany Viau
  • Overview
  • (423) 239-7447
  • www.choicehotels.com

Comfort Inn South Introduce

For Tennessee residents seeking a convenient and comfortable stay in the Northeast corner of the state, the Comfort Inn South in Kingsport offers a practical and often appreciated option. Whether you're passing through for business, visiting family, or exploring the beautiful Tri-Cities area, this hotel provides a reliable base with essential amenities designed to make your trip smoother. As a part of the trusted Comfort Inn brand, it aims to deliver consistent quality, ensuring you have a restful night and a good start to your day.

The hotel understands the needs of diverse travelers, from families with young children to individuals on business trips. While experiences can vary, as with any hospitality establishment, the Comfort Inn South strives to provide fundamental comforts that contribute to a positive stay. These include complimentary breakfast to fuel your day, and amenities like an indoor pool for relaxation or a quick swim, which can be a welcome relief after a long journey or a day of activities. The hotel's pet-friendly policy is also a significant advantage for those traveling with their furry companions, removing a common hurdle for many Tennessee travelers.

It's worth noting that customer experiences can be influenced by various factors, including staff on duty and specific room conditions. While one review highlighted issues with daytime customer service, internet, and cleanliness consistency in some areas, it also strongly praised the "superb" night staff, describing one associate's "professionalism and patience plus friendly demeanor" as a "great welcome." Another guest, despite an initial billing hiccup, expressed overall pleasure with their stay, finding the hotel "very clean" and the "front desk lady very nice." These varied perspectives underscore the importance of attentive staff, which the Comfort Inn South undeniably possesses in its best moments.

The hotel aims to cater to both leisure and business travelers. Business amenities like access to copy, print, and fax services are available, recognizing the needs of those on work-related trips. For families, the inclusion of a microwave and refrigerator in rooms adds a layer of convenience, allowing for easy meal preparation and snack storage. The overall focus is on providing a functional and generally pleasant environment, making it a pragmatic choice for many Tennesseans looking for straightforward accommodations in the Kingsport area.

Guests also frequently appreciate the small, thoughtful touches that can enhance a stay, such as the provision of fresh cookies in the lobby, which can be a delightful surprise. While issues like dryer efficiency or internet speed can occur, the hotel's commitment to addressing concerns, as seen with the prompt resolution of a billing error, demonstrates a desire to ensure guest satisfaction. For many, the value offered, coupled with key amenities and a generally positive guest service, makes Comfort Inn South a solid option for their travel needs in Northeast Tennessee.

Location and Accessibility

The Comfort Inn South is conveniently located at 4624 Fairlane Dr, Kingsport, TN 37663, USA. This address places it within easy reach of major transportation routes, making it highly accessible for travelers across Tennessee and beyond. The hotel's proximity to US-23 and Interstate 81 ensures a straightforward drive whether you're coming from Knoxville, Chattanooga, or even neighboring states.

Kingsport itself is a key city in the "Tri-Cities" region of Northeast Tennessee, alongside Johnson City and Bristol. This location provides a gateway to a variety of local attractions and business centers. Guests will find themselves close to destinations like the Bristol Motor Speedway, Warriors' Path State Park, Boone Lake, and Bays Mountain Park and Planetarium, offering diverse options for recreation and entertainment. Dining options, including Perkins, McDonalds, Raffaele Italian Eatery, and Pizza Hut, are also conveniently adjacent or very close to the hotel. Free self-parking is available on-site, adding to the ease of access for guests arriving by car and providing a hassle-free base for exploring the region. The hotel is also relatively close to the Tri-Cities Regional Airport (TRI).

Services Offered
  • Complimentary hot breakfast buffet (includes options like waffles and healthy choices)
  • Free high-speed wired and wireless internet access in all rooms and public areas
  • Indoor pool
  • Fitness center
  • 24-hour front desk service
  • Business services (copy, print, fax services available)
  • Guest laundry facilities (self-serve)
  • Complimentary coffee and tea in the lobby
  • Pet-friendly accommodations (typically with a non-refundable fee, check for specific weight limits)
  • Daily housekeeping service
  • Free self-parking on site
  • Vending machines for snacks and beverages
  • Newspapers available in the lobby
  • Multilingual staff
  • Dry cleaning/laundry service (available through third-party)
  • Concierge services
Features / Highlights
  • Strategic location near major roadways (US-23, I-81) for easy access to Kingsport and the wider Tri-Cities area.
  • Family-friendly amenities, including an indoor pool.
  • In-room amenities such as microwave, refrigerator, coffee maker, iron/ironing board, and flat-screen TV.
  • Comfortable bedding and generally clean rooms and common areas (though specific experiences may vary).
  • A reputation for friendly and helpful staff, particularly during night shifts, enhancing guest experience.
  • Proximity to local attractions like Bristol Motor Speedway, Warriors' Path State Park, and Bays Mountain Park.
  • Value-oriented lodging with essential comforts included in the stay.
  • Some rooms may feature a sofa bed for additional sleeping capacity.
  • Smoke-free property for a healthier environment.
  • Accessible room options available for guests with disabilities.
Promotions or Special Offers

As a part of the Choice Hotels family, Comfort Inn South in Kingsport often participates in various promotions and discounts throughout the year. For Tennessee locals looking for a good deal, it's always recommended to:

  • Check the Official Choice Hotels Website: Directly visiting ChoiceHotels.com and searching for Comfort Inn South Kingsport is the best way to find current promotions, seasonal sales, or limited-time offers.
  • Join Choice Privileges: Enroll in the free Choice Privileges rewards program. Members often receive exclusive discounts, earn points towards free nights, and can access special member-only rates.
  • AAA/AARP Discounts: If you are a member of AAA or AARP, inquire about special rates as these are commonly offered across Comfort Inn properties.
  • Government/Military Rates: Active and retired military personnel and government employees may be eligible for discounted rates.
  • Advance Purchase Discounts: Booking your stay in advance can sometimes lead to lower rates compared to last-minute bookings.
  • Package Deals: Occasionally, the hotel or travel booking sites might offer packages that include accommodation with local attractions or dining vouchers.

Always compare prices across different booking platforms, but consider booking directly with Choice Hotels for the best chance at loyalty benefits and the most up-to-date promotions.

Contact Information

Address: 4624 Fairlane Dr, Kingsport, TN 37663, USA

Phone: (423) 239-7447

Mobile Phone: +1 423-239-7447

Conclusion: Why this place is suitable for locals

For residents of Tennessee, the Comfort Inn South in Kingsport serves as a practical and well-positioned option for various travel needs. Its location offers superb accessibility to a significant portion of Northeast Tennessee and beyond, making it an ideal staging point for both regional explorations and longer journeys. Whether you're visiting family in the Tri-Cities, attending an event at Bristol Motor Speedway, or simply enjoying the natural beauty of Warriors' Path State Park, the hotel's proximity to these attractions is a major plus.

Beyond location, the hotel's core offerings cater well to the needs of local travelers. The complimentary hot breakfast provides a convenient and cost-effective start to the day, saving time and money. The indoor pool offers a year-round option for recreation and relaxation, especially appealing for families. Furthermore, the pet-friendly policy ensures that no family member is left behind. While acknowledging that staff experiences can vary, the numerous positive comments regarding the helpful and friendly demeanor of many team members, particularly the night staff, suggest a genuine commitment to guest satisfaction. For a reliable, functional, and often welcoming stay in Kingsport that offers good value, Comfort Inn South remains a suitable choice for Tennesseans seeking comfort and convenience.

Comfort Inn South Photos

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Comfort Inn South Location & Map

4624 Fairlane Dr, Kingsport, TN 37663, USA

Reviews

Horrible customer service during the day. Superb at night! The Indian speaking woman with straight black hair on our 4th nights stay on the next morning called our room to say our children left a mess at breakfast. We cleaned up the big pieces but that is staff’s responsibility to upkeep the breakfast area. We left no bigger mess than any other family with a 3 and 1 year old. The laundry washer worked but the dryer took 2 or 3 drys for my clothes to be damp. The same staff member, supposedly management, when my husband went to ask to exchange money for coins for the broken dryer told him that since we did not let them clean within 3 days they must clean the room and she gave him cleaning cloths and a spray bottle! When I went down there I asked why she gave him cleaning supplies and she said because we denied cleaning service and they have to upkeep the rooms for the guests. We stayed 4 nights and the lobby was filthy from the previous day. So I told her she’s worried about my kids leaving a mess but the lobby was dirty so….. Then our room had a dirty coffee pot and it was broken they didn’t leave more than an 8th of a roll of toilet paper with no extra we had to get some and the tissue paper was empty. The beds were clean but the mattresses were very uncomfortable my back hurt so bad. We stayed in hotels frequently as we travel for work and for the price this hotel was not worth it. Staff was not professional at all I included photos of how we leave our rooms after all our stays. Also the internet sucks it took my husband and son three hours to watch the second half of a two hour movie.

Jun 17, 2025 · Tiffany Viau

I was pleased and would stay again. Very clean. Front desk lady was very nice. I guess the walls are thin, because I could easily hear people outside in the hallway and cars outside. I fixed that by turning the ac/heat unit on and it drowned out the noise. My only real issue was that when I checked in, I was asked for a card to put on file for incidentals. That was fine, as I was told I would not be charged, only if I stole or destroyed something. Fine. However, I happened to check my balance and indeed the hotel had charged me $120+ !! I had paid for the room through Priceline, so I should not have been charged anything. I immediately called the front desk and she said it’s probably a hold amount or something, but I was told I would not be charged!! Anyway, she was nice and I explained that it had been deducted from my balance and showing as pending, so it needed to be taken off. She said she was contacting the manager and apparently she did because it was fixed. So that wouldn’t keep me from coming back, but next time I will be sure to lock my card beforehand. Just make sure you keep an eye out for that. It wasn’t the lady’s fault and she was helpful. Overall, a great, clean, comfortable place to stay.

Dec 07, 2024 · Hollie Zaki

This location is pretty old and not kept up. The breakfast was very disappointing with rock hard biscuits and gravy that was very watery. Extremely disappointed. The room temperature upon arrival was freezing and it was an extremely cold day. The thermostat was OFF! It took hours to warm up the room.

Feb 01, 2025 · Linda Maynard

Friendly staff, comfortable beds. Felt safe. First room they put me in the door was open and trash was in the door way looked like room service was still being done. Second room definitely had a booger on the wall and all around need to be remodeled.

Nov 26, 2024 · Max Maier

Nice place Alicia was wonderful when I checked in room was very clean Perkins right across the street. And love that they are pet friendly.. update very friendly people here nice and quiet. Room are very clean . House keeping every 3 days but if you need anything front desk will get it for you . I would recommend this place to anyone , they are pet friendly which is a plus.

Aug 07, 2024 · Brian Koffen

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