Comfort Inn & Suites Ballpark Area ico

Comfort Inn & Suites Ballpark Area

Hotels Near Of MeGeorgiaCobb CountySmyrnaCorporate Plaza Southeast

2221 Corporate Plaza SE, Smyrna, GA 30080, USA

3.0

I've stayed at this location twice: summer of 2024, and most recently, March 2025. I have a pretty low bar for a hotel room. I'd like a clean room in a quiet, convenient place, and some decent amenities. This hotel provides...some of that. It's quiet, and my room has always been pretty clean. I wouldn't say spotless, but I don't need immaculate either. However, my son and I have had issues both times we've stayed here. The first room smelled strongly of curry the entire stay; it never dissipated. Other than that, it was a fine room. This most recent stay, however, presented many more issues. The water in the shower was weak and never got hot. Our toilet got clogged from the very first flush...and let's just say that we didn't even make any deposits. Our keycards stopped working every...single...day. It happened so frequently that they stopped asking for my ID before reissuing cards. The breakfast is...minimal and low quality at best. The staff are not very friendly; we waited in the lobby for a good 10 minutes before we were checked in, and we were the only guests checking in. Lastly, it has been 7 days since our stay, and my $100 deposit has yet to be credited back to my card. I'll be contacting their office today for a refund (since neither of us did any damage in the room), but based on other reviews, my hopes aren't that high. And although the location is extremely convenient to the interstate (and there's a Starbucks, McDonald's, and Target within walking distance), I wouldn't recommend this hotel. UPDATE: My credit card was FINALLY credited with my $100 deposit, 8 days after I checked out of the hotel.

Kenneth Tucker
  • Overview
  • (770) 541-1499
  • www.choicehotels.com

Comfort Inn & Suites Ballpark Area Introduce

The Comfort Inn & Suites Ballpark Area is located at 2221 Corporate Plaza SE, Smyrna, GA 30080, USA, offering a strategic base for travelers visiting the northwest Atlanta metropolitan area. For local users seeking "Hotels Near Of Me" with proximity to key attractions, this hotel presents itself as a value-oriented option. The hotel can be reached via phone at (770) 541-1499 or mobile phone +1 770-541-1499 for reservations and inquiries.

Environment: Conveniently Located for Sports and Business

The Comfort Inn & Suites Ballpark Area benefits from its highly accessible location, particularly for visitors to Truist Park and The Battery Atlanta. While not directly within the immediate walking distance of the stadium for all guests, it is considered "extremely convenient to the interstate," allowing for quick drives to these popular destinations. The hotel often highlights its proximity to SunTrust Park (now Truist Park) for Atlanta Braves games and the vibrant entertainment and dining complex of The Battery.

Beyond sports and entertainment, the hotel's environment is also advantageous for business travelers. It offers easy access to the Cobb Galleria Centre and Cobb Energy Performing Arts Centre. Additionally, major corporate offices and business parks are within a reasonable commute. The immediate vicinity provides practical conveniences, with a Starbucks, McDonald's, and Target all within walking distance, making it easy for guests to grab essentials or a quick meal. The area is generally described as quiet, contributing to a potentially peaceful stay despite its closeness to major thoroughfares. However, some guest experiences suggest that while the location is excellent, the hotel itself, constructed in 1997, might show signs of its age in terms of internal conditions.

Services: Essential Amenities with Room for Improvement

The Comfort Inn & Suites Ballpark Area aims to provide essential services to ensure a comfortable stay. A key amenity offered is a complimentary hot breakfast, served daily from 6:00 AM to 9:00 AM. This can be a valuable inclusion for guests, although some reviews indicate that the breakfast quality can be "minimal and low quality at best."

Other standard services and amenities include:

  • 24-Hour Front Desk: Available to assist guests around the clock. However, some guests have reported long wait times for check-in even when they were the only ones in the lobby.
  • Free Wi-Fi: High-speed and wireless internet access is available throughout the hotel and in guestrooms, a crucial amenity for modern travelers.
  • Indoor Pool: The hotel features an indoor pool, which can be a desirable amenity, especially for families.
  • 24-Hour Fitness Center: Guests can maintain their workout routines with access to on-site fitness equipment.
  • Business Center: Equipped with facilities for guests needing to work, print, or access a computer.
  • Free Self-Parking: Ample complimentary parking is available on-site, including space for RV/bus/truck parking, which is a significant convenience in the Atlanta area.
  • Daily Housekeeping: Ensures rooms are cleaned regularly, though some reviews have noted instances where rooms were not "spotless."
  • Luggage Storage: For guests who arrive early or depart late.
  • Vending Machines: For quick access to snacks and drinks.
  • Newspapers: Free newspapers are available in the lobby.
  • Laundry Facilities/Dry Cleaning: Offered for guest use.
  • Meeting Facilities: The hotel has meeting space, including a main conference room and smaller areas, suitable for small gatherings or business meetings.

Guest feedback on staff friendliness and efficiency is mixed. While some guests have had positive interactions, others have described staff as "not very friendly" and have experienced delays in service, such as long waits for check-in or issues with receiving deposit refunds. Concerns about the refund process for deposits have been noted, with some guests reporting delays of over a week.

Features: Practical Accommodations with Noted Issues

The Comfort Inn & Suites Ballpark Area offers 76 guestrooms across four levels, providing a range of accommodations, including standard rooms with king or queen beds and suites. The rooms aim to be practical and include essential features for a comfortable stay.

Typical room features include:

  • Comfortable Bedding: Pillowtop mattresses with premium bedding are provided for a restful night.
  • Private Bathroom: Equipped with a shower/tub combination, hairdryer, and complimentary toiletries. However, some guests have reported issues such as weak shower pressure, cold water, and clogged toilets.
  • Entertainment: 40-inch LCD televisions with premium satellite channels, and radio. Some reviews have noted issues like missing TV remotes.
  • In-room Appliances: Refrigerator, microwave, and coffee/tea maker for guest convenience.
  • Work Space: A desk and laptop workspace are available, catering to business travelers.
  • Climate Control: Air conditioning is present, though some guests have experienced issues with its functionality.
  • Other Conveniences: Iron and ironing board, and free local calls.
  • Connectivity: Free Wi-Fi is available in all rooms.

A recurring theme in guest reviews pertains to the physical condition of the hotel, with mentions of it being an older property with "numerous maintenance issues." Specific complaints include strong persistent smells in rooms (e.g., curry), issues with water temperature and pressure in showers, frequently deactivating keycards, and general signs of wear and tear. While efforts are made to address issues (e.g., maintenance being called for AC), these recurring problems suggest that the hotel's aging infrastructure can sometimes detract from the guest experience.

Promotional Information and Value Proposition

The Comfort Inn & Suites Ballpark Area positions itself as a practical and affordable option, particularly for those looking for "Hotels Near Of Me" with easy access to Smyrna and Atlanta's major attractions, especially Truist Park.

Key aspects of its value proposition and promotional information include:

  • Free Breakfast: A significant value-add, helping guests save on dining costs.
  • Free Parking: Complimentary self-parking is a considerable benefit in a metropolitan area where parking can be expensive.
  • Proximity to Attractions: Its location near Truist Park, The Battery Atlanta, and the Cobb Galleria Centre is a strong selling point for both leisure and business travelers.
  • Essentials Provided: The hotel focuses on providing fundamental amenities like Wi-Fi, an indoor pool, and a fitness center, catering to the basic needs of travelers.

Guests should be aware of certain policies and potential issues highlighted in reviews. The hotel typically has a check-in time of 4:00 PM and check-out by 11:00 AM. A refundable damage deposit, often $100, is required upon arrival and collected by credit card. However, as noted in guest reviews, refunds can be delayed. The minimum check-in age is 21 years old. While service animals are permitted, pets are not allowed. It is also advised that guests carefully review booking and cancellation policies, as some experiences have indicated issues with cancellation fees, even when a no-cancellation fee was stated.

In conclusion, the Comfort Inn & Suites Ballpark Area in Smyrna offers a convenient and value-driven stay for those exploring the Atlanta area, especially those attending events at Truist Park or conducting business at the Cobb Galleria Centre. While the hotel provides essential services and a good location, potential guests should manage expectations regarding the property's age and be prepared for possible maintenance issues that may arise, relying on the staff to address them during their stay.

Comfort Inn & Suites Ballpark Area Photos

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Comfort Inn & Suites Ballpark Area 4
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Comfort Inn & Suites Ballpark Area 4
Comfort Inn & Suites Ballpark Area 4
Comfort Inn & Suites Ballpark Area 4

Comfort Inn & Suites Ballpark Area Location

Comfort Inn & Suites Ballpark Area

2221 Corporate Plaza SE, Smyrna, GA 30080, USA

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Reviews

I've stayed at this location twice: summer of 2024, and most recently, March 2025. I have a pretty low bar for a hotel room. I'd like a clean room in a quiet, convenient place, and some decent amenities. This hotel provides...some of that. It's quiet, and my room has always been pretty clean. I wouldn't say spotless, but I don't need immaculate either. However, my son and I have had issues both times we've stayed here. The first room smelled strongly of curry the entire stay; it never dissipated. Other than that, it was a fine room. This most recent stay, however, presented many more issues. The water in the shower was weak and never got hot. Our toilet got clogged from the very first flush...and let's just say that we didn't even make any deposits. Our keycards stopped working every...single...day. It happened so frequently that they stopped asking for my ID before reissuing cards. The breakfast is...minimal and low quality at best. The staff are not very friendly; we waited in the lobby for a good 10 minutes before we were checked in, and we were the only guests checking in. Lastly, it has been 7 days since our stay, and my $100 deposit has yet to be credited back to my card. I'll be contacting their office today for a refund (since neither of us did any damage in the room), but based on other reviews, my hopes aren't that high. And although the location is extremely convenient to the interstate (and there's a Starbucks, McDonald's, and Target within walking distance), I wouldn't recommend this hotel. UPDATE: My credit card was FINALLY credited with my $100 deposit, 8 days after I checked out of the hotel.

Mar 31, 2025 · Kenneth Tucker

I had booked on Booking.com before I read the reviews. After reading the reviews I decided to go back and cancle the room. It said there was no cancelation fee. I canceled within an hour of reserving the room. Then the next day they tried to charge me 89 dollars and some change to my card. Luckily I had locked my card so it didn't go through. Be careful this place sounds like they try to rip people off.

May 09, 2025 · Jamie Fernandez

I have stayed at this hotel about 3 times already and will choice this location anytime I need to stay the night when I am in the area. Every time I used this location, the room was clean and the bed comfortable. Additionally, I am someone who use to work for a Comfort Inn and Suites hotel before, so I am not shocked to see some of the reviews and understand them as well. If this review is helpful to anyone, this location is good for sleeping and the interstate is right there with a Target in the back.

Mar 22, 2025 · Xiomara Magana

The bank is now involved as I am disputing a charge. I checked out early for my stay and was informed that the manager would refund me and send me an updated invoice. After 2 phone calls and 3 weeks have gone by I’ve waited long enough and now the bank is involved. Do not recommend staying here Edit the following day of submitting a survey about my displeasure, I received an email of an apology yet no reference of my refund being processed

Apr 02, 2025 · Austin Honyoust

A last-minute decision to stay here was definitely the right one! Not only was the room clean and inviting, but the beds were perfect. What really made the difference, however, was the staff. Everyone was helpful, friendly, and obviously considered you to be a guest and not just a customer.

Feb 11, 2025 · Kathleen Crosby

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