Comfort Suites Alamo/River walk ico

Comfort Suites Alamo/River walk

Hotels Near Of MeTexasBexar CountySan AntonioEastside Promise NeighborhoodLive Oak Street

505 Live Oak St, San Antonio, TX 78202, USA

3.0

If I could give this place zero stars, I would. The only reason it’s getting one is because of the gentleman working the front desk the night we checked in — he was respectful and tried to help. Unfortunately, he was the only thing professional about this disaster of a hotel. I booked this room well in advance and made it very clear it would be my wife and four children staying. I was told there would be a pull-out bed. We showed up late at night after traveling, tired, and expecting the accommodations we were promised. Instead? No pull-out bed. No extra mattress. Just a sad little rollaway with a BOX SPRING. Not a mattress — a BOX SPRING. Let that sink in. They actually expected one of my kids to sleep on a bare, uncomfortable springboard like it was normal. Let me be crystal clear: I’ve had better nights sleeping in a combat zone while deployed in the Marine Corps than I did at Comfort Suites Alamo River Walk. That’s not exaggeration — that’s truth. This place is a joke. The “comfort” in Comfort Suites must be sarcasm. There was nothing comfortable or suite-like about this experience. Don’t lie to families about your amenities. Don’t act like it’s normal to give kids box springs to sleep on. And don’t call yourself family-friendly if you clearly can’t handle families. To management: You should be ashamed of the condition you left my family in. We expected a safe, restful night — we got stress, disappointment, and a complete lack of hospitality. This was a bait-and-switch. Never again. I’ll be telling every family I know and every Marine I served with: Avoid this place at all costs.

Maurice Garcia
  • Overview
  • (726) 215-1297
  • www.choicehotels.com

Comfort Suites Alamo/River walk Introduce

Howdy, fellow Texans! When you're planning a visit to our beloved San Antonio, a city brimming with history, vibrant culture, and endless attractions, choosing the right place to stay can truly elevate your experience. Today, we're zeroing in on a hotel that positions you right in the heart of the action: Comfort Suites Alamo/River Walk. As part of the well-known Comfort Suites brand, this hotel aims to offer guests more space and essential amenities, all within a stone's throw of San Antonio's most iconic landmarks. We'll dive into its prime location, the services you can expect, and what makes it a potential fit for your next family trip, historical exploration, or leisure getaway in the Alamo City.

San Antonio is a treasure trove of experiences, from the historic Alamo and the enchanting River Walk to exciting events at the Alamodome and the bustling Henry B. Gonzalez Convention Center. Visitors come for conventions, concerts, family vacations, or simply to soak in the unique Tex-Mex charm. For many, finding a hotel that offers a good balance of location, comfort, and value is paramount. Comfort Suites generally prides itself on providing all-suite accommodations, meaning guests typically get separate living and sleeping areas, which can be a huge plus for families or those needing extra space to spread out.

While some experiences at any hotel can vary, the Comfort Suites Alamo/River Walk receives feedback that highlights both its strengths and areas to consider. Guests consistently praise its fantastic location and the convenience it offers. On the other hand, a critical review regarding bedding for additional guests points to the importance of clear communication and setting expectations for specific room arrangements. Our aim here is to provide a balanced and factual overview, drawing from public information and guest insights, to help you make an informed decision. We'll explore the various aspects of this hotel to determine if its prime location and core offerings align with what you're seeking for your next adventure in San Antonio.

Location and Accessibility

The Comfort Suites Alamo/River Walk boasts an exceptionally desirable address at 505 Live Oak St, San Antonio, TX 78202, USA. This location is a major selling point, as it places guests within easy walking distance of some of San Antonio's most famous and frequented attractions.

As its name suggests, the hotel offers excellent proximity to both the iconic Alamo and the beautiful River Walk. Guests frequently highlight that it's a short, pleasant stroll to these must-see landmarks. This means you can wake up, enjoy a complimentary breakfast, and be exploring history or enjoying a leisurely walk along the river in minutes, without the hassle of driving or finding parking in the busy downtown area. Specifically, the official website states the San Antonio River Walk and The Alamo are both approximately 0.64 km (about 0.4 miles) away, putting them well within comfortable walking distance.

Beyond these two main attractions, the hotel's central location also provides convenient access to:

  • Henry B. Gonzalez Convention Center: Ideal for business travelers or those attending conventions, the convention center is also within easy walking distance (approximately 1.13 km or 0.7 miles away).
  • Alamodome: For sports enthusiasts or concert-goers, the Alamodome is also very close, approximately 1.61 km (about 1 mile) away, making it a manageable walk or a very short drive. This is a significant advantage for avoiding event-day traffic and parking fees.
  • Shops at Rivercenter: This popular shopping and entertainment complex is also nearby, offering a variety of retail and dining options.
  • Tower of the Americas and Hemisfair Park: These attractions, providing stunning city views and family-friendly spaces, are also easily accessible.
  • Local Dining and Bars: The surrounding downtown area, including near the River Walk, is packed with diverse restaurants, cafes, and bars, catering to every palate.
  • Military Installations: While not directly next door, military bases like Fort Sam Houston are an easy drive away, making it convenient for visitors with ties to the military.
  • San Antonio International Airport (SAT): The airport is a reasonable drive from the hotel, ensuring good accessibility for air travelers.

The availability of covered parking, though at a daily fee, is a significant amenity in a downtown location, providing security and protection from the elements for those traveling by car. This prime, central location is arguably one of the strongest features of the Comfort Suites Alamo/River Walk, allowing guests to truly experience the best of San Antonio right outside their door.

Services Offered

Comfort Suites Alamo/River Walk aims to provide a comfortable and convenient stay with a range of services designed for guest satisfaction, typical of the Comfort Suites brand:

  • All-Suite Accommodations: Each room is designed as a spacious suite, offering more room to spread out with a separate sitting area. This is ideal for families, extended stays, or business travelers seeking more comfort.
  • Complimentary Breakfast: The hotel offers a free "Grab & Go Breakfast" (formerly hot breakfast buffet), providing a convenient and cost-saving start to your day. Options typically include a variety of items to suit different tastes.
  • Premium Free WiFi: High-speed wireless internet access is available throughout the property and in all rooms, allowing guests to stay connected effortlessly.
  • Outdoor Pool and Hot Tub: Guests can enjoy a seasonal outdoor pool for a refreshing dip, and a hot tub for relaxation. While the pool is noted as "quite small," it's still a welcome amenity.
  • Fitness Center: A dedicated fitness center is available for guests who wish to maintain their workout routine during their travels.
  • Covered Self-Parking (Surcharge): The hotel offers covered self-parking on-site for a daily fee (typically around $20), which includes in/out privileges. This is a valuable amenity in a downtown area. RV/bus/truck parking is also available for an extra charge.
  • 24-Hour Front Desk: The front desk is staffed around the clock, ensuring assistance is available at any time for check-in, inquiries, or other needs. Staff are often highlighted as polite and helpful.
  • In-Room Amenities: Suites typically include a microwave, refrigerator, coffee/tea maker, flat-screen TV with premium cable channels and DVD player, iron/ironing board, and hair dryer. An in-room safe is also commonly available.
  • Business Center and Meeting Facilities: For business travelers, a 24-hour business center with a computer station and printer, as well as meeting room space (approx. 797 sq ft), are available.
  • Pet-Friendly: The hotel welcomes pets, although charges may apply (e.g., $75 per stay), making it a convenient option for those traveling with furry companions.
  • Daily Housekeeping: Regular housekeeping services are provided to maintain cleanliness and comfort throughout your stay.
  • Laundry Facilities: Guest laundry facilities are available on-site, a practical amenity for longer stays.
  • Manager's Reception: Some information indicates a free manager's reception on select days, offering coffee/tea in common areas and free newspapers.
  • Accessibility Features: The hotel offers various accessibility features including wheelchair-accessible parking, paths of travel, public bathrooms, and accessible rooms with features like grab bars and roll-in showers (in select rooms).
  • Soundproofed Rooms: Rooms are described as soundproofed, aiming to minimize outside noise for a quieter stay.

While a specific review highlighted an issue with an unaccommodating rollaway bed, the general amenities and services are designed to cater to a broad range of guest needs.

Features / Highlights

The Comfort Suites Alamo/River Walk boasts several key features and highlights that, for many travelers, make it a compelling choice in downtown San Antonio:

  • Unbeatable Downtown Location: This is hands down the most emphasized highlight. Its genuine walking distance to both the Alamo and the River Walk means guests can fully immerse themselves in San Antonio's core attractions without needing a car or public transport for sightseeing. This convenience is priceless for experiencing the city's charm.
  • Spacious All-Suite Layouts: Unlike standard hotel rooms, the all-suite setup provides more space, typically including a separate sitting area with a sofa. This extra room is highly valued by families, allowing kids to have their own space, or by business travelers who need a dedicated area for work.
  • Complimentary Breakfast: Starting your day with a free "Grab & Go Breakfast" (or a hot buffet when available) adds significant value to your stay. It's a convenient way to fuel up before exploring the city, saving time and money on dining out.
  • Covered, Ample Parking (with Fee): In a bustling downtown area where parking can be a nightmare, the availability of covered, on-site self-parking, even with a daily fee, is a major plus. It offers peace of mind and protection for your vehicle, a crucial factor for Texans traveling by car.
  • Cleanliness and Trustworthy Housekeeping: Guests consistently report that the "bed and towels are clean!" and that there were "no bed bugs" in their rooms. The housekeeping staff are specifically commended for being "trustworthy and kind," which speaks volumes about the hotel's dedication to maintaining a hygienic environment.
  • Friendly and Helpful Staff: Despite isolated negative experiences, multiple reviews praise the staff, noting them as "very polite helpful staff" and "the only thing professional about this disaster of a hotel" in one critical review, indicating that staff often go above and beyond. This human element significantly enhances the guest experience.
  • Quiet Interior: Despite its central location, the hotel is often described as "Quiet inside," suggesting good soundproofing that allows for a restful night's sleep.
  • Pool and Hot Tub: The presence of an outdoor pool and hot tub, even if the pool is "quite small," provides a pleasant amenity for relaxation after a day of sightseeing.
  • In-Room Conveniences: The inclusion of microwaves, mini-fridges, and coffee makers in every room offers practical conveniences that make extended stays or family trips more comfortable. An in-room safe is also a thoughtful addition.
  • City Views: Some rooms offer views of the San Antonio skyline, including the iconic Tower of the Americas, adding a nice touch to the stay.

While the negative experience with the rollaway bed for a family is a significant point of concern for families needing specific accommodations, the overall consensus for many guests points to a hotel that excels in its location, cleanliness, and core amenities for the price.

Promotions or Special Offers

As a part of the Choice Hotels family, Comfort Suites Alamo/River Walk frequently participates in various promotions and special offers. These can change throughout the year, so it's always best to check directly with the hotel or on the official Choice Hotels website for the most current deals. However, here are some common types of promotions you might find:

  • Choice Privileges Member Rates: If you're a member of the Choice Privileges loyalty program (which is free to join), you can access exclusive member-only rates, earn points on your stays for free nights, and receive other benefits like express check-in and late checkout.
  • Advance Purchase Discounts: Booking your stay a certain number of days in advance can often qualify you for a reduced rate. These rates are typically non-refundable but can offer significant savings for planned trips.
  • Senior and AARP Discounts: Special discounted rates are frequently available for senior citizens and AARP members, providing a percentage off the standard room rate.
  • Military and Government Discounts: Given San Antonio's strong military presence, the hotel often provides special rates for active military personnel, veterans, and government employees, recognizing their service.
  • AAA/CAA Member Rates: Members of AAA or CAA can often enjoy exclusive discounts on their accommodations.
  • Extended Stay Deals: For guests planning a longer visit, Comfort Suites may offer reduced rates for stays of several nights or more, catering to business travelers or those on extended leisure trips.
  • Seasonal Promotions and Packages: Throughout the year, especially during holidays, major city events (like Fiesta San Antonio), or specific travel seasons, the hotel may introduce special promotions or packages that could include discounted rates, bundled amenities, or partnerships with local attractions.
  • Group Rates: If you are traveling with a larger party, such as for family reunions, sports teams, or corporate events, inquiring about group rates can lead to additional savings.

To ensure you receive the best available offer for your stay at Comfort Suites Alamo/River Walk, we highly recommend visiting the official Choice Hotels website or contacting the hotel directly at (726) 215-1297. Their team will be able to provide the most accurate and up-to-date information on any current promotions, special packages, or discounts that align with your travel plans. Always confirm specific amenities and room arrangements, especially if traveling with a larger family, to ensure your needs are fully met.

Contact Information

Ready to plan your convenient and comfortable stay in the heart of San Antonio at Comfort Suites Alamo/River Walk? Here's how you can get in touch:

  • Address: 505 Live Oak St, San Antonio, TX 78202, USA
  • Phone: (726) 215-1297
  • Mobile Phone (also direct line): +1 726-215-1297

Feel free to call them directly for reservations, to inquire about specific room types (especially if you have particular bedding needs), or to ask any questions about their amenities and location. Their staff will be ready to assist you in planning your visit to the Alamo City.

Conclusion: Why This Place Is Suitable for Locals

For Texans, especially those living in or frequently visiting the San Antonio area, Comfort Suites Alamo/River Walk presents a compelling, albeit with a need for clear communication, lodging option. While one highly critical review highlights a significant issue regarding promised bedding for a family, the numerous positive points and the general nature of the Comfort Suites brand suggest that for many, it can be a suitable choice.

Firstly, the location is undeniably a massive advantage for locals. If you're coming from out of town for a weekend getaway to enjoy the River Walk, attend an event at the Alamodome, or explore the Alamo, being able to walk to these attractions is a huge convenience. It saves on parking fees and the hassle of downtown traffic, which every Texan can appreciate. For San Antonio residents hosting out-of-town guests who want to experience the core of the city, recommending a hotel with such prime accessibility simplifies their visit immensely.

Secondly, the all-suite concept offers more space than traditional hotel rooms. For local families needing a "staycation" or extra room for kids to spread out, or for business travelers needing a separate area to work, this design provides practical comfort. The inclusion of a microwave and refrigerator in every room is also a significant plus, allowing for snack storage and light meal prep, which can be a money-saver for families or those on extended stays.

The fact that the beds and towels are consistently clean, and the housekeeping staff is trustworthy and kind, are major assurances. These are fundamental expectations for any stay, and positive feedback on these points is crucial. The complimentary breakfast, even if "Grab & Go," is another convenient perk that adds value and helps get your day started without an extra stop.

However, it is crucial for locals, especially those with larger families, to explicitly confirm and double-check all bedding arrangements at the time of booking and again upon arrival, particularly concerning rollaway beds or sofa sleepers. The experience of the Marine Corps veteran highlights a critical gap in fulfilling promised accommodations for a family, which can significantly impact a stay. Clear communication with the front desk regarding specific needs for children's sleeping arrangements is paramount to avoid disappointment.

In conclusion, for Texans seeking a conveniently located hotel in downtown San Antonio with competitive pricing, good core amenities, and a generally positive track record for cleanliness and friendly staff, Comfort Suites Alamo/River Walk remains a strong contender. Just remember to be proactive in confirming all your room requirements, especially when traveling with a full house, to ensure your stay is as comfortable and stress-free as possible.

Comfort Suites Alamo/River walk Photos

Comfort Suites Alamo/River walk 5
Comfort Suites Alamo/River walk 5
Comfort Suites Alamo/River walk 5
Comfort Suites Alamo/River walk 5
Comfort Suites Alamo/River walk 5
Comfort Suites Alamo/River walk 5
Comfort Suites Alamo/River walk 5
Comfort Suites Alamo/River walk 5
Comfort Suites Alamo/River walk 5
Comfort Suites Alamo/River walk 5

Comfort Suites Alamo/River walk Location & Map

505 Live Oak St, San Antonio, TX 78202, USA

Reviews

If I could give this place zero stars, I would. The only reason it’s getting one is because of the gentleman working the front desk the night we checked in — he was respectful and tried to help. Unfortunately, he was the only thing professional about this disaster of a hotel. I booked this room well in advance and made it very clear it would be my wife and four children staying. I was told there would be a pull-out bed. We showed up late at night after traveling, tired, and expecting the accommodations we were promised. Instead? No pull-out bed. No extra mattress. Just a sad little rollaway with a BOX SPRING. Not a mattress — a BOX SPRING. Let that sink in. They actually expected one of my kids to sleep on a bare, uncomfortable springboard like it was normal. Let me be crystal clear: I’ve had better nights sleeping in a combat zone while deployed in the Marine Corps than I did at Comfort Suites Alamo River Walk. That’s not exaggeration — that’s truth. This place is a joke. The “comfort” in Comfort Suites must be sarcasm. There was nothing comfortable or suite-like about this experience. Don’t lie to families about your amenities. Don’t act like it’s normal to give kids box springs to sleep on. And don’t call yourself family-friendly if you clearly can’t handle families. To management: You should be ashamed of the condition you left my family in. We expected a safe, restful night — we got stress, disappointment, and a complete lack of hospitality. This was a bait-and-switch. Never again. I’ll be telling every family I know and every Marine I served with: Avoid this place at all costs.

Jun 22, 2025 · Maurice Garcia

Walking distance to Riverwalk and Alamo. Covered parking! Bed and towels are clean! No bed bugs in my room nor any of my coworkers. Very polite helpful staff. Quiet inside hotel. Breakfast is pretty good. The pool is lovely although quite small. There is a hot tub. My view of San Antonio at night included the Tower and was actually kinda pretty. The location is fantastic for the price!! Parking is ample. I stayed here two weeks and enjoyed every bit of it! Thank you, to all the staff. Housekeeping is trustworthy and kind. Oh and there is a safe in most of the rooms.

May 18, 2025 · Emily Harris

Not a bad hotel to stay at. It’s a little outdated but it’s cheap so what do you expect. Room was perfectly fine. Beds were clean. Bathroom was clean. The only downside I would say is it’s right by the highway so you can hear the cars passing by but at night it’s pretty quiet. We paid 450 for 4 nights plus parking. The hotel is old so yes it’s not gonna look perfect but it’s honestly not a bad hotel to stay at for a good price. The receptionist lady was always sweet to us. Every other day we were there the room service made our bed for us and gave us fresh towels and took our trash out for us. The pool is pretty refreshing as well. It even has a waterfall going into the pool which was neat. It was clean too no bugs in it etc it was very clean and cold so it’s refreshing after you get done walking on a hot day. The hot tub was nice and warm except some of the blowers were barely working but we still enjoyed it and relaxed. Don’t come here if you’re looking for perfection. You’re here to sleep after you go do tourists stuff. Only time we were at our hotel was to sleep or hop in the pool. If you have enough time to walk around your hotel and judge every aspect of it then are you really on vacation?

May 12, 2025 · hunter warwick

The room was great. The sink was clogged, but that should be an easy fix for them. Could have a great view of downtown, 5th floor, but the windows were really dirty. Good breakfast options, friendly staff. And I'm not sure if this is a TX thing or downtown thing, but to park safely near the hotel, you have to pay a daily fee of about $20 or park somewhere downtown.

Apr 26, 2025 · Rik Ki

We stayed one night in a king suite. Room was clean, large bathroom, strong and hot shower. I used the fitness center, which is small, neat and clean, had what I needed (treadmill, free weights). I didn't have a chance to use the pool, but it was clean, looked very inviting. The staff was very nice, friendly. Breakfast buffet had plenty: waffles, eggs, different breads, etc. Overall a great value. I wouldn't hesitate to stay here again if I ever visit San Antonio again.

Mar 06, 2025 · She Made Me Do It

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