Red Roof PLUS+ San Antonio Downtown - Riverwalk ico

Red Roof PLUS+ San Antonio Downtown - Riverwalk

Hotels Near Of MeTexasBexar CountySan AntonioEastside Promise NeighborhoodEast Houston Street

1011 E Houston St, San Antonio, TX 78205, USA

3.0

We were sadly disappointed in the hotel as a whole. We had a cockroach in our room. We did not have daily clean up service. There was no microwave or mini-fridge. The second day, we found out fresh towels had to be picked up by the guest at the front desk. We were furnished a small bar of soap for bathing and enough shampoo for one cleansing. There were two of us for three nights. Good location. Old motel. If you stay here bring your own linens and bug spray.

Oleta Russell
  • Overview
  • (726) 999-1908
  • www.redroof.com

Red Roof PLUS+ San Antonio Downtown - Riverwalk Introduce

For folks right here in Texas looking to explore the vibrant heart of San Antonio without overspending, the Red Roof PLUS+ San Antonio Downtown - Riverwalk presents itself as a value-oriented option. This hotel, located in a highly sought-after downtown area, is designed for travelers prioritizing location and affordability. While some recent guest experiences highlight areas where the hotel may not meet all expectations for comfort and daily services, its proximity to San Antonio’s world-famous attractions remains a significant draw. It's a choice for those who are prepared for a more basic stay and are focused on enjoying the city itself, knowing they have a central base to return to at the end of the day.

The Red Roof PLUS+ San Antonio Downtown - Riverwalk boasts an excellent address at 1011 E Houston St, San Antonio, TX 78205. This strategic location places guests within easy walking distance of some of San Antonio's most iconic landmarks. You'll find yourself just a short stroll from the world-famous San Antonio River Walk, allowing for immediate access to its charming pathways, diverse dining, and unique shops. The historic Alamo, a cornerstone of Texas history, is also incredibly close by, making it simple to immerse yourself in its hallowed grounds.

Beyond these major attractions, the hotel's downtown position also provides convenient access to the Henry B. Gonzalez Convention Center, a key venue for business and events, as well as the Alamodome. Public transportation options are readily available in the area, offering further connectivity throughout the city. For those arriving by car, the hotel offers on-site parking in a garage for a daily fee, providing a practical solution in the bustling downtown area, although guests should be aware of potential entry system quirks as noted in reviews. San Antonio International Airport (SAT) is approximately 18 miles away, with accessible routes by road. The hotel's central location is undoubtedly its strongest asset, allowing guests to minimize travel time and maximize their exploration of San Antonio's vibrant downtown.

The Red Roof PLUS+ San Antonio Downtown - Riverwalk offers a selection of services aimed at providing a fundamental and accessible stay, with some variations on what might be expected from a typical hotel experience.

  • Free Wi-Fi: Guests can enjoy complimentary high-speed wireless internet access available throughout the hotel, in both rooms and public areas, enabling easy connectivity for planning or leisure.
  • Outdoor Seasonal Pool: The hotel features an outdoor swimming pool, which is typically open seasonally from March 1 to November 1, providing a refreshing option for guests during warmer months. It operates from 9:00 AM to 10:00 PM.
  • Pet-Friendly Policy: Red Roof PLUS+ is known for being pet-friendly. This specific location welcomes up to two pets (cats or dogs, up to 80 lbs each). The first pet stays free, with a $15 per night fee for the second pet (not to exceed $105 per stay). Service and emotional support animals are exempt from fees. Pets should not be left unattended in rooms.
  • On-Site Parking: The hotel offers self-parking in an on-site garage for a daily fee of $15 (plus tax), with unlimited in/out privileges.
  • 24-Hour Front Desk: The front desk is staffed around the clock, providing assistance with check-in, check-out, and any guest inquiries or needs.
  • In-Room Amenities (Vary): Rooms generally include a flat-screen TV with cable/satellite channels, coffee/tea maker, and hair dryer. Some "Premium" rooms or upgraded rooms may also feature a mini-fridge and microwave. It's advisable to confirm specific room amenities upon booking.
  • Guest Laundry Facilities: Self-serve laundry facilities are available on-site, which can be useful for longer stays.
  • Daily Housekeeping (On Request): While daily room cleanup service might not be standard, fresh towels can typically be picked up by guests at the front desk. Guests should clarify housekeeping schedules upon check-in if daily service is desired.
  • Accessibility Features: The hotel offers ADA compliant accessible rooms with features like roll-in showers and accessible routes to public areas.

Despite some of the challenges noted in guest reviews, the Red Roof PLUS+ San Antonio Downtown - Riverwalk does offer several features and highlights that draw guests to its doors.

  • Prime Downtown Location: This is arguably the hotel's strongest asset. Being located at 1011 E Houston St means guests are "a stone's throw" from the River Walk and the Alamo, providing unparalleled convenience for sightseeing and dining.
  • Affordable Rates: Compared to many hotels in such a central downtown area, the Red Roof PLUS+ generally offers more budget-friendly rates, making it an attractive option for cost-conscious travelers.
  • Pet-Friendly Policy: For those traveling with their beloved pets, the hotel's accommodating pet policy with reasonable fees (or free for the first pet) is a significant advantage.
  • Front Desk Availability: The 24-hour front desk ensures that assistance is available at any time, which is crucial for guest support.
  • In-Room Coffee/Tea: Having a coffee/tea maker in the room allows guests to enjoy a hot beverage at their convenience.
  • Outdoor Pool Access: The seasonal outdoor pool provides a refreshing amenity, particularly appreciated during San Antonio's warmer months.
  • Free Wi-Fi: Complimentary Wi-Fi throughout the property is a standard but important feature for modern travelers.
  • Some Staff Positives: While not universally consistent, some guests have noted positive interactions with front desk agents, particularly upon check-in, highlighting moments of helpfulness and friendliness.

Red Roof PLUS+ offers various promotions and special offers, particularly through its RediRewards loyalty program and general booking channels. These can provide savings and benefits for guests, including those from Texas.

  • RediRewards Program: Joining the free RediRewards loyalty program allows members to earn points for stays, which can be redeemed for free nights. Members also often receive exclusive discounts and access to special offers.
  • Advance Purchase Deals: Red Roof Inn often provides discounts for guests who book their stays in advance, sometimes offering up to 15% off the Best Available Rate when booking at least 7 days ahead. These require full advance payment and are typically non-refundable.
  • AAA/AARP Member Discounts: Members of AAA or AARP can usually take advantage of special discounted rates at Red Roof PLUS+ locations.
  • Military & Government Discounts: Special rates may be available for active military personnel, veterans, and government employees.
  • Seasonal Promotions: Keep an eye on the official Red Roof website for seasonal sales or limited-time offers that might apply to stays in San Antonio. These promotions can vary throughout the year.
  • Longer Stay Discounts: Sometimes, discounts are available for extended stays, providing more value for those planning a longer visit to San Antonio.

For the most current and specific promotions and offers, it is always recommended to check the official Red Roof Inn website directly or contact the hotel at the provided phone number.

Red Roof PLUS+ San Antonio Downtown - Riverwalk
Address: 1011 E Houston St, San Antonio, TX 78205, USA
Phone: (726) 999-1908

For Texans planning a visit to San Antonio, the Red Roof PLUS+ San Antonio Downtown - Riverwalk offers a distinct proposition for those prioritizing an unbeatable location and budget-conscious travel. Its prime spot, just steps from the River Walk and the Alamo, means you can immerse yourself in downtown San Antonio’s vibrant atmosphere with utmost convenience, cutting down on travel time and costs. While recent guest reviews candidly point out areas needing significant improvement—such as daily cleaning, in-room amenities like microwaves and mini-fridges in all rooms, and overall property upkeep—and describe it as an "old motel" that might benefit from a renovation, the core advantage remains its accessibility to major attractions. For locals who are prepared for a no-frills experience, are seeking an extremely central base for exploring, and value affordability above all else, this Red Roof PLUS+ could be a suitable choice. It’s for the pragmatic traveler who understands they are trading some comforts for the priceless benefit of being right in the heart of San Antonio's historical and entertainment district.

Red Roof PLUS+ San Antonio Downtown - Riverwalk Photos

Red Roof PLUS+ San Antonio Downtown - Riverwalk 5
Red Roof PLUS+ San Antonio Downtown - Riverwalk 5
Red Roof PLUS+ San Antonio Downtown - Riverwalk 5
Red Roof PLUS+ San Antonio Downtown - Riverwalk 5
Red Roof PLUS+ San Antonio Downtown - Riverwalk 5
Red Roof PLUS+ San Antonio Downtown - Riverwalk 5
Red Roof PLUS+ San Antonio Downtown - Riverwalk 5
Red Roof PLUS+ San Antonio Downtown - Riverwalk 5
Red Roof PLUS+ San Antonio Downtown - Riverwalk 5
Red Roof PLUS+ San Antonio Downtown - Riverwalk 5

Red Roof PLUS+ San Antonio Downtown - Riverwalk Location & Map

1011 E Houston St, San Antonio, TX 78205, USA

Reviews

We were sadly disappointed in the hotel as a whole. We had a cockroach in our room. We did not have daily clean up service. There was no microwave or mini-fridge. The second day, we found out fresh towels had to be picked up by the guest at the front desk. We were furnished a small bar of soap for bathing and enough shampoo for one cleansing. There were two of us for three nights. Good location. Old motel. If you stay here bring your own linens and bug spray.

May 16, 2025 · Oleta Russell

The only positives were the distance to the River Walk and the front desk agent when we checked in. Our first room has cockroaches running everywhere, second room no roaches but it was muggy, floors had not been swept or mopped, there were shoes prints everywhere. I had to clean the floors to feel mildly comfortable to walk without shoes on. The bathtub definitely has never been scrubbed down, had to clean that as well. The elevators were hot and smelled like weed. Charging for parking in a garage that you have to enter from the exit because the gate is broken was also not what I expected. If the rooms were cheap I would’ve expected this but they were $10 less than the Hilton across the street.

May 18, 2025 · Seferina Limones

I must start with booking the room, there are no words to explain how unprofessional the reservation representatives were. The first 2 representatives hung up in my face and the 3rd representative did get the reservation done however, once we arrived at the hotel, several of the questions I ask were not true. First, I was concerned about the fees and asked specifically what they were and no one could explain why the taxes were 20%. I asked if there were any other fees and was told no. Upon arrival to my surprise, there is a $15 parking fee. It’s not about the cost, but the fact that I ask about all taxes and fees, they never said it was mandatory to pay a parking fee. Personally with 20% taxes, you would think parking should be included. My mother arrived at the hotel first but I called to let them know she would get there 1st, but that wasn’t an easy request either. I called to Speak with management about the miscommunication and basically he told me if I had a problem with their policies he would release my reservation at no cost and I could go find a room elsewhere. Again… what happened to customer service?? It was spring break weekend, cheerleader competition, and high school state basketball finals, so basically, he knew we were not going to have many options for hotels. The attitude of every single person I spoke with was unacceptable. The room was dirty. We had to request for the sheets to be changed. The check out was unprofessional. I promise I will never stay at any red roof, regardless of the location nor recommend recommendation. We were forced to stay because we had nowhere else to go that wouldn’t cost us 3-4 times more than this hotel!

Apr 11, 2025 · Norrita Johnson

This was the worse experience my husband and I have ever had. We stayed here for our wedding anniversary and regretted it. The key cards constantly kept not working leaving us stranded outside the parking garage, outside the hotel from the parking garage, and obviously our room. The room was decent but no matter the temperature you set it at, it stays hot. The biggest problem was they gave us a room that has a shared door with the room next door and you can hear EVERYTHING from your neighbor. If we had a baby or kids with us this would have been a nightmare. Lastly, they have several extra charges right now! See the picture for the extra charges they don’t mention to you when you’re booking. We will NEVER book here or at a Red Roof Inn again! If I could put 0/5 I would.

Apr 27, 2025 · Alexandrea Ramirez

I would never ever book at this location again my husband and I had a very bad experience with our stay. Staff was unprofessional disrespectful. Rooms had a bad old smell.. door would look properly. In the bathroom it felt someone was watching from the vent which I had my husband cover it with a hand towel.. The worse part was after paying for our 3 day stay we were never told we had to pay for parking. When we would come back for the night there was no parking what so ever because they were allowing other guests to use the hotel parking to attend a bar that was across the street. I DONT RECOMMEND ANYONE TO STAY AT THIS LOCATION

May 12, 2025 · Rosanna Hernandez

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