Hampton Inn San Antonio-Downtown (River Walk)

Hotels Near Of Me Texas Bexar County San Antonio Downtown Bowie Street

414 Bowie St, San Antonio, TX 78205, USA

3.0

I have been staying at this hotel since the early 2000's and something with management or ownership had to have changed. This location used to be clean and comfortable with friendly staff and my last visit was not anything like I have grown to know. I had room 307, take note, mold on the ceiling in the bathroom, the sliding door has a serious issue and a huge cracked part that one could injure themselves getting in and out of the shower. The wallpaper is coming off in many locations, carpet was nasty. The AC sounded like it's other job was a jet engine and the room was not all that cool compared to another room some of friends had. I was never offered water or snack at check in which is part of this brand's loyalty programs. The staff, depending on who you talked to had little knowledge of their jobs or were as pleasant as a rattlesnake. I asked for a late check out and the response was just short of an angry mother-in-law. Really a simple kind reply is all that is needed not a lecture. Overall terrible. Owners - please sell this place to someone who wants to run a hotel.

Steven Mussman

Overview

(210) 225-8500
www.hilton.com

Hampton Inn San Antonio-Downtown (River Walk) Introduce

For folks right here in Texas looking to experience the vibrant heart of San Antonio, the Hampton Inn San Antonio-Downtown (River Walk) offers a strategic location and the familiar comforts of the Hampton Inn brand. This hotel, positioned right in the thick of downtown, is a popular choice for visitors eager to explore the city's iconic attractions. While recent feedback from long-time guests indicates a period of change and some areas needing attention, the hotel’s unbeatable proximity to major landmarks, coupled with its core amenities like complimentary hot breakfast and an outdoor pool, still makes it a strong consideration for many Texas travelers. It’s a hotel that aims to provide a convenient and generally comfortable stay, especially for those prioritizing location and value.

The Hampton Inn San Antonio-Downtown (River Walk) boasts an exceptionally desirable address at 414 Bowie St, San Antonio, TX 78205. This puts guests literally steps from the historic Alamo and just a few minutes’ walk from the world-famous San Antonio River Walk and the bustling Shops at Rivercenter. Imagine being able to stroll out of your hotel and immediately immerse yourself in the city's rich history and vibrant culture! This prime location means you're perfectly positioned to enjoy riverboat cruises, diverse dining experiences, and unique shopping, all without the need for extensive travel.

Beyond these major tourist draws, the hotel is also conveniently located within walking distance of the Henry B. Gonzalez Convention Center, making it a practical choice for business travelers and conference attendees. The Alamodome and Frost Bank Center are also easily accessible, whether by a short drive or public transportation. For those arriving by air, San Antonio International Airport (SAT) is approximately eight miles away, ensuring a relatively quick transfer. For guests driving to the hotel, self-parking is available on-site for a daily fee. The central downtown location ensures that numerous taxis and ride-sharing services are readily available, further enhancing accessibility to all corners of San Antonio.

The Hampton Inn San Antonio-Downtown (River Walk) provides a range of services designed to offer a comfortable and convenient stay, aligning with the brand's commitment to guest satisfaction.

Complimentary Hot Breakfast: Guests can enjoy a complimentary hot buffet breakfast served daily, typically featuring eggs, a rotating meat option, oatmeal, a waffle maker, and an assortment of breads, fruits, and beverages. This is a valuable inclusion that helps guests start their day energized.
Free Wi-Fi: High-speed wireless internet access is available throughout the hotel, including in all guest rooms and public areas, ensuring guests can stay connected.
Outdoor Pool: The hotel features an outdoor swimming pool, providing a refreshing escape, particularly welcome during San Antonio's warm weather. It often includes sun loungers for relaxation.
Fitness Center: A basic fitness center equipped with cardio machines and weights is available for guests who wish to maintain their workout routine while traveling.
Business Center: For those on business, a business center with computers and printing facilities is provided.
Pet-Friendly Policy: This Hampton Inn location is generally pet-friendly, allowing guests to travel with their furry companions (fees and restrictions, such as weight limits for dogs and cats, typically apply).
On-Site Parking: Secured, uncovered self-parking is available for a daily fee, with in/out privileges. Electric vehicle charging stations are also available.
24-Hour Front Desk: The front desk is staffed around the clock to assist guests with check-in, check-out, and any inquiries or needs during their stay.
Snack Bar/Convenience Store: A small snack stand or market is often available for "in case of emergency" sundries, snacks, and beverages.
Laundry Facilities: Guest laundry facilities are available on-site, a convenient amenity for longer stays.
Accessibility Features: The hotel offers various accessible amenities and rooms, including wheelchair-accessible parking, public areas, pool, and fitness center, as well as features like visual alarms and braille signage.

While some past guest experiences suggest areas for improvement, the Hampton Inn San Antonio-Downtown (River Walk) still offers several notable features and highlights.

Unbeatable Location: The single most significant highlight is the hotel's prime location, "steps from the Alamo and less than 10 minutes' walk from shops and dining on the River Walk." This direct access to San Antonio's top attractions is a huge draw for visitors.
Hot Buffet Breakfast: The complimentary hot buffet breakfast, consistently available, is a significant benefit, providing a substantial meal to start the day. Guests often appreciate that it "works and was good enough for me" and is "the same across the like branded properties."
Generally Friendly Staff: While consistency may vary, many guests report that "most of the staff is pretty friendly" and "super helpful." This suggests a commitment to service from a good portion of the team.
Cozy Rooms: Despite some mentions of outdated decor, rooms are described as "cozy" and conducive to a good night's sleep. Amenities like new shower heads are appreciated.
Functional Fitness Center: The fitness center, though basic, is noted as having "enough to get you by" and being "surprisingly never crowded," which is a plus for those who want to exercise.
Brand Consistency: For those familiar with the Hampton Inn brand, the core offerings like the breakfast and general amenities are typically consistent, providing a predictable experience.
Pet-Friendly: The ability to bring pets is a major plus for many travelers, making it easier to plan a trip with furry family members.

As a Hilton brand hotel, the Hampton Inn San Antonio-Downtown (River Walk) offers various promotions and special offers through the Hilton Honors loyalty program and general booking channels. These deals can provide value for all guests, including Texas locals.

Hilton Honors Member Rates: Joining the free Hilton Honors loyalty program provides access to exclusive member discount rates, which are often the lowest available. Members also earn points for stays that can be redeemed for free nights, experiences, and more.
Advance Purchase Savings: Booking your stay well in advance can often result in savings, with "Honors Discount Advance Purchase" offering up to 17% off the Best Available Rate.
AAA/CAA Member Discounts: Members of AAA or CAA can typically save up to 10% on their stays at Hampton Inn properties.
Military Family Rate: Active and retired military personnel, veterans, and their families may qualify for exclusive savings.
Park & Stay Packages: Given the downtown location, the hotel occasionally offers "Park & Stay" packages that include daily parking with the room rate, which can be a significant saving on the typical parking fee.
Bonus Point Offers: Hilton Honors frequently runs promotions where members can earn bonus points for their stays, accelerating their path to free nights. For example, "Earn 1,000 Bonus Points on all stays."
Seasonal Sales: Keep an eye out for larger Hilton-wide sales, such as "The Hilton Sale," which can offer up to 20% off stays in various destinations, including San Antonio.

For the most current and specific promotions applicable to your travel dates, it is highly recommended to visit the official Hilton website for the Hampton Inn San Antonio-Downtown (River Walk) or contact the hotel directly.

Hampton Inn San Antonio-Downtown (River Walk)
Address: 414 Bowie St, San Antonio, TX 78205, USA
Phone: (210) 225-8500

For Texans planning a visit to San Antonio, the Hampton Inn San Antonio-Downtown (River Walk) remains a compelling choice, especially for those who prioritize location and value. While recent guest feedback suggests the property is due for some upgrades and that consistency in staff pleasantness can vary, its unparalleled proximity to the Alamo, the River Walk, and the Convention Center makes it an incredibly practical base for exploring the city. For a local looking for a weekend getaway or a quick business trip, the convenience of walking to major attractions, coupled with the reliable Hampton Inn amenities like the complimentary hot breakfast and free Wi-Fi, offers a solid foundation for a comfortable stay. The availability of on-site parking and pet-friendly policies further add to its appeal for a diverse range of Texas travelers. Despite some reported areas needing improvement, the hotel’s core strengths—its prime location, free breakfast, and basic comforts—ensure it continues to serve as a functional and accessible option for those wanting to experience the best of downtown San Antonio.

Hampton Inn San Antonio-Downtown (River Walk) Photos

Hampton Inn San Antonio-Downtown (River Walk) 5

Hampton Inn San Antonio-Downtown (River Walk) Location & Map

Texas Bexar County San Antonio Downtown Bowie Street

414 Bowie St, San Antonio, TX 78205, USA

Reviews

Jun 11, 2025 · Steven Mussman

Not a 5-star hotel but it doesn’t proclaim to be. It’s due for some upgrades in the near future but it’s not a dump. Most of the staff is pretty friendly. Over the course of a 5-day stay, I encountered lots of different people and o my one person who would have obviously been anywhere else (I get it…it’s work)— otherwise everyone else was super helpful & friendly. The fitness center has the basics but enough to get you by, and it was surprisingly never crowded. The hot buffet breakfast is just enough to call it a hot buffet breakfast. You get eggs every morning, a different accompanying meat each day, oatmeal, waffle maker and an assortment of breads — oh, and apples and oranges. It works and was good enough for me. It seems to be the same across the like branded properties. There’s a little snack stand with some “in case of emergency” sundries. The cost of things…as expected. The room was cozy, and I slept well every night. I really enjoyed the newer shower head in the bathroom although the bathroom is probably the area in the room that needs the biggest facelift. I had one scary issue right after I checked in. I was tired and immediately took a nap and was awakened to someone trying to push the latch lock to get in the room — they already had it opened but thankfully had pulled the latch for my safety — turned out to be a hotel employee who allegedly thought no one was in the room — not sure how he thought that with the latch pulled — slightly concerning for a woman traveling alone. I would have given them more stars for service but my safety was not ensured initially. That’s a wrap for my stay here

Jun 12, 2025 · Latisha Dutch

I stayed at this hotel on June 5th and was assigned room 407, but to my surprise, the room was already occupied by another guest when I opened the door. This was very uncomfortable and concerning. The front desk moved me to another room, but the key card didn’t work at first, which added more frustration. As an apology, the staff verbally promised to waive my parking fee, but I was still charged $34. This kind of service is unacceptable. If you make a promise to a guest, you should keep it. I felt disrespected and misled.

Jun 10, 2025 · 大周周

Do not recommend. I am a gold status with Hilton, nearing Diamond, I booked a room at 10 PM the night before here in 60 seconds after booking I realized that there was a closer Hampton to my customer in Boerne. I immediately booked the Hampton closer to my customer and immediately attempted to cancel my reservation here. I was informed that they were going to charge me for a night as a penalty. We've all had plans change and I've never had a Hilton brand charge me for the night even though it says in the fine print that you can be charged. Its absolutely ridiculous and short-sighted to split hairs over 150 bucks when you could have gained a thankful, loyal business customer who would have stayed with you every time I'm in town in the future. I'm even staying in a sister hotel so Hampton is still getting my money. I called corporate and they agreed this was ridiculous considering I made a second reservation. They called the hotel and advocated for me and the stubborn staff there still wouldn't budge even for them. Buy yourself something with that $150 Hampton Riverwalk because I won't be staying with you guys and neither will my co workers if this is the lack of flexibility and understanding you have at your business. You're losing more than you gained in the end. I'll be disputing the charge with Amex. After this experience I'm genuinely considering doing a status match with Marriott.

Apr 23, 2025 · Eric

I booked my stay at this Hampton Inn online, expecting the usual Hilton quality, but was very disappointed. From the moment we walked in, the experience was not great. The lobby looked dirty and had a strong smell of weed. At first, I thought it might have drifted in from outside, but when we came back downstairs after seeing our room, the odor was still just as strong. Both my wife and kids noticed and commented on it. Our room was not 100% clean, but since we arrived late, we just wanted to go to bed. The table in the room had not been wiped down, and the Peloton bike, which I specifically booked the room for, also looked like it hadn’t been cleaned. The service at this location was also lacking. The staff was not welcoming or friendly, and no one informed us about parking. I had to ask for water, even though Hilton properties typically provide it as part of their hospitality. Usually, Hilton hotels acknowledge and welcome members upon arrival, but that didn’t happen here. Breakfast was another disappointment. While eating, I witnessed a staff member call out a guest for leaving the lid off the gravy, which was completely unnecessary and unprofessional. If I hadn’t already paid at check-in, I would have canceled my second night. I will not be returning to this location, and after this experience, I’m seriously reconsidering staying at Hilton properties in the future.

Mar 13, 2025 · Bluesdp