Comfort Suites At WestGate Mall

Hotels Near Of MeSouth CarolinaSpartanburg CountySpartanburgWest Blackstock Road

458 W Blackstock Rd, Spartanburg, SC 29301, USA

3.0

I had an unfortunate experience during my recent stay at this Comfort Inn. The General Manager, whose name I believe is Mildred, made an inappropriate and unsettling analogy involving my children, which I found both rude and unprofessional. The overall environment of the hotel felt unsafe and unclean, with a noticeable unpleasant odor throughout the premises. Upon check-in, the night staff informed me that a late check-out at 2 PM would be acceptable. However, the next day I was abruptly told this was not possible, and I was made to feel as though I had fabricated the conversation. Thankfully, my family and I were only booked for one night. The breakfast was below average, and the experience overall left much to be desired. Based on this stay, I will not be returning to this or any other Comfort Inn location.

Jr Rhodes
  • Overview
  • (864) 256-4583
  • www.choicehotels.com

Comfort Suites At WestGate Mall Introduce

Welcome, South Carolina residents! When your travels bring you to the vibrant Upstate city of Spartanburg, whether for a shopping spree, a visit to family, or a local event, finding the right hotel that offers both comfort and convenience is essential. The Comfort Suites At WestGate Mall, located at 458 W Blackstock Rd, Spartanburg, SC 29301, USA, is a popular choice designed to give you more space to relax and unwind during your stay.

As locals, we appreciate value, accessibility, and knowing what to expect from our accommodations. Comfort Suites, as a brand, aims to provide spacious suites that are typically 25% larger than traditional hotel rooms, offering a more residential feel. This particular Spartanburg location has undergone a complete hotel renovation in 2022, refreshing its rooms and public areas to provide a more modern experience. While, like any hotel, experiences can vary, the goal of Comfort Suites is to offer a consistent and comfortable environment for guests.

This article will provide you with a comprehensive overview of the Comfort Suites At WestGate Mall. We'll explore its highly desirable location and how easily you can access Spartanburg’s key attractions, detail the services and amenities designed to make your stay pleasant, highlight any potential promotions, and provide all the necessary contact information. Our aim is to help you decide if this Comfort Suites is the perfect base for your next Spartanburg adventure, ensuring you have a clear picture of what this conveniently located hotel offers.

Location and Accessibility

The Comfort Suites At WestGate Mall boasts an exceptionally convenient address at 458 W Blackstock Rd, Spartanburg, SC 29301, USA. For South Carolina locals, this location is immediately recognizable as being in the heart of Spartanburg's premier retail and entertainment district. Its name proudly reflects its direct proximity to WestGate Mall, which means you're just a stone's throw away from extensive shopping options, a variety of restaurants, and entertainment venues.

Accessibility from major roadways is a significant advantage. The hotel is situated very close to I-26 and US Route 29, making it incredibly easy to reach from virtually anywhere in South Carolina. Whether you're driving up from Columbia, over from Greenville, or down from the Charlotte area, the direct highway access simplifies your journey. This prime spot reduces travel time, allowing you to quickly settle in and start enjoying your visit to Spartanburg.

Beyond the mall, the hotel's location provides convenient access to many other Spartanburg highlights. Universities like Wofford College and Spartanburg Methodist College are within a short drive, making it an ideal spot for prospective students, visiting families, or those attending campus events. Downtown Spartanburg, with its growing arts scene, local breweries, and cultural attractions like the Chapman Cultural Center, is also easily reachable, typically within a 5-mile radius. For those traveling by air, the Greenville-Spartanburg International Airport (GSP) is approximately a 10-minute drive away. The hotel also offers free self-parking, including spaces for larger vehicles like RVs, buses, and trucks, which is a valuable perk in a busy commercial area. This combination of being in a shopping district with excellent highway access and proximity to local attractions truly positions Comfort Suites At WestGate Mall as a highly accessible and convenient choice for any traveler.

Services Offered

  • 24-Hour Front Desk Service: The hotel maintains a 24/7 front desk, ensuring that staff are always available to assist with check-in, check-out, and any guest needs or inquiries at any time.
  • Complimentary Hot Breakfast: Guests can enjoy a free hot breakfast buffet each morning, typically served from 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends. This often includes eggs, meat, yogurt, fresh fruit, cereal, and a choice of hot waffle flavors.
  • Free High-Speed WiFi and Wired Internet: Complimentary wireless and wired internet access is available throughout the hotel, including in all guest rooms and public areas, ensuring reliable connectivity.
  • Seasonal Outdoor Pool: The hotel features a seasonal outdoor pool, offering a refreshing way to relax and unwind during warmer months.
  • 24-Hour Fitness Center: For guests looking to maintain their workout routine, a 24-hour fitness center is on-site, equipped for various exercise needs.
  • Guest Laundry Facilities: Laundry facilities are available for guest use, providing convenience for longer stays or for refreshing clothes.
  • Business Center: A 24-hour business center with complimentary wired internet access, along with fax and photocopying services, is available for business travelers.
  • Pet-Friendly Accommodation: The hotel is pet-friendly, welcoming furry companions for an additional fee, making it easier for those traveling with pets.
  • Free Local Calls: Guests can make free local calls from their rooms, an added convenience for staying in touch.

Features / Highlights

  • Spacious Suite-Style Rooms: All accommodations are suites, offering approximately 25% more space than traditional hotel rooms. Each suite includes a separate sitting area, a sofa bed, microwave, refrigerator, coffee maker, flat-screen TV with premium channels, and a desk, providing ample room to spread out and relax.
  • Recent Renovation: The hotel underwent a complete renovation in 2022, ensuring refreshed rooms and public areas that offer a more modern and updated experience.
  • Prime Location Near WestGate Mall: Directly across from WestGate Mall, guests have immediate access to a vast array of shopping, dining, and entertainment options, making it incredibly convenient for leisure activities.
  • Free Parking: Ample complimentary self-parking is available on-site, including space for RVs, buses, and trucks, which is a significant advantage for travelers with vehicles.
  • Family-Friendly Amenities: With spacious suites, sofa beds, microwaves, and a seasonal outdoor pool, the hotel caters well to families, with children aged 18 and under often staying free when using existing bedding.
  • Accessible Room Options: The hotel offers accessible rooms, including those with features like roll-in showers, demonstrating a commitment to accommodating all guests.
  • Proximity to Local Universities: Conveniently located near Wofford College, Spartanburg Methodist College, and the University of South Carolina Upstate, making it an excellent choice for campus visits.

Promotions or Special Offers

As a Choice Hotels property, Comfort Suites At WestGate Mall frequently participates in various brand-wide promotions and is part of the Choice Privileges loyalty program. For South Carolina residents, leveraging these offers can provide enhanced value during your stay. While specific promotions can change, here are common types of offers you might find:

  • Choice Privileges Member Discounts: By enrolling in the free Choice Privileges loyalty program, guests can access exclusive member-only rates, which are often the lowest available. Members also earn points for every eligible stay, redeemable for free nights, gift cards, and more.
  • Points Accelerator Packages: Some Comfort Suites locations offer "Points Accelerator Packages," where guests can earn additional Choice Privileges points per night (e.g., 1,000, 2,000, or 5,000 extra points) for a slightly higher room rate. This is ideal for those looking to boost their rewards quickly.
  • Advance Purchase Rates: Booking your stay well in advance can often unlock discounted rates, though these may come with stricter cancellation policies.
  • Seasonal Sales: Throughout the year, Choice Hotels frequently offers seasonal sales or special promotions tied to holidays or travel periods. It's always a good idea to check their official website for current deals.
  • AAA/AARP Member Discounts: If you are a member of AAA or AARP, you may be eligible for special discounted rates.
  • Senior Rates: Discounted rates are often available for senior travelers.

To ensure you get the best possible deal for your travel dates, it is highly recommended to check the official Choice Hotels website or call the Comfort Suites At WestGate Mall directly at (864) 256-4583 to inquire about any current promotions or packages.

Contact Information

Address: 458 W Blackstock Rd, Spartanburg, SC 29301, USA

Phone: (864) 256-4583

Mobile Phone: +1 864-256-4583

Conclusion: Why this place is suitable for locals

For South Carolina locals, the Comfort Suites At WestGate Mall in Spartanburg offers a number of compelling reasons why it could be a suitable choice for your next visit. Its core appeal lies in its combination of practical features and an unbeatable location, making it a convenient and often value-driven option.

Firstly, the most significant advantage is its location. Being literally "At WestGate Mall" means you're in the epicenter of Spartanburg's primary shopping and dining hub. If your trip involves retail therapy, catching a movie, or dining out, the ease of access is unparalleled. For locals traveling from other parts of the state, the direct proximity to I-26 and US Route 29 ensures a hassle-free arrival and departure, saving you time and stress navigating unfamiliar streets. This strategic placement makes it a perfect launchpad for any activity in and around Spartanburg.

Secondly, the spacious suite-style rooms are a major draw. For families, groups, or even solo travelers who appreciate extra room to spread out, the 25% larger suites with separate sitting areas and sofa beds provide a more comfortable and functional living space than a standard hotel room. The inclusion of amenities like a microwave and refrigerator also adds significant convenience, especially for longer stays or for keeping snacks and drinks on hand. The fact that the hotel underwent a full renovation in 2022 means you can generally expect a refreshed and modern environment, which is always a plus.

While some individual experiences with staff or specific issues can occur, as is the case with any busy hotel, the overall aim of Comfort Suites is to provide a reliable stay. The complimentary hot breakfast is another benefit that adds value, helping you save on dining expenses and start your day without delay. For the South Carolina resident seeking a practical, comfortable, and well-located lodging option in Spartanburg, especially if you prioritize extra space and easy access to amenities, the Comfort Suites At WestGate Mall stands out as a strong contender for your next visit.

Comfort Suites At WestGate Mall Location & Map

458 W Blackstock Rd, Spartanburg, SC 29301, USA

Reviews

I had an unfortunate experience during my recent stay at this Comfort Inn. The General Manager, whose name I believe is Mildred, made an inappropriate and unsettling analogy involving my children, which I found both rude and unprofessional. The overall environment of the hotel felt unsafe and unclean, with a noticeable unpleasant odor throughout the premises. Upon check-in, the night staff informed me that a late check-out at 2 PM would be acceptable. However, the next day I was abruptly told this was not possible, and I was made to feel as though I had fabricated the conversation. Thankfully, my family and I were only booked for one night. The breakfast was below average, and the experience overall left much to be desired. Based on this stay, I will not be returning to this or any other Comfort Inn location.

Jun 18, 2025 · Jr Rhodes

I wish I had read the Google reviews over Expedia because I would not have placed my workers here to lay their heads. The day of check-in I had 3 workers booked in a 2-queen, with a sofa bed. The men asked for 3 keys and were denied by the woman at the front desk. Fortunately, they decided to work with it which had they called me that would not have been the case. So, on the last day of their 4-night stay, they came back to the room after working a 10-hour shift the room that was 85 degrees. My men requested to be moved however, the same woman that checked them in stated they will have Maintenace there shortly. Mind you, shortly to her was 2 - 3 hours out. I had to call and complain that I wanted them moved or I wanted the supervisor. I called the main number to Choice Hotels to complain. My men went down to the desk in which they were moved to another room. What I find crazy is if your hotel is not full on a Wednesday night why would you be nasty to your guest? I hope she finds a job that she enjoys having.

Jun 06, 2025 · Dawn Allebach

I stayed at Comfort Inn Suites At WestGate Mall in Spartanburg, SC for my daughter’s dance competition. I was charged $444.76 for a two night stay!!!!!! Which in reality it was only a night in a half but how the hotels have their check in & check out times set up it was “two nights”!! I checked in Saturday, March 15th, 2025 between 12 - 1 AM so we didn’t even really check in until Saturday and we checked out Sunday morning around 9:30 AM. Any way, for two nights $445 is RIDICULOUS! ESPECIALLY, WHEN HOUSEKEEPING LEFT BEHIND A DIRTY SOCK UNDERNEATH THE BED THAT STUNK UP THE ENTIRE HOTEL ROOM!!!!!! We had to sleep the whole first night smelling that nasty foul odor from someone else’s dirty sock!!!!!! Then we could hear everyone talking and getting on and off the elevator at all times of the day and night because our room was right next to the elevator door. The beds are not queens they’re doubles so me and my husband were squished together sleeping all night of what little sleep we could get. The comforters on the bed looked like they had rust stain spots splattered all over them. The carpet was frayed and pulled back at the bathroom door; the carpet had so many stains on it throughout the entire room!! When I spoke to the woman at the front desk of my concerns I was told there wasn’t anything she could do!! It was a complete nightmare!!!! PLEASE, save your money and stay elsewhere.

Mar 22, 2025 · B

Pros: Location convenient to stores, mall, restaurants and easy access to highway. Cons: Water barely gets hot. Gets warm but not hot and that's not convenient if multiple people have to take showers. The water in the sink didn't drain well and overall the cleanliness could be improved. The beds also werent that comfortable. The staff at the front desk weren't hospitable or friendly. Overall if it's a quick stay or weekend trip it could work but if your really staying here for an extended vacation over a few days or longer I wouldn't recommend.

Feb 17, 2025 · AHnest E

Beware of additional pet fees of $50 per night per pet. PLUS a refundable deposit of $250, neither of which I found on this “pet friendly” property information. Clerk did cancel the reservation at no charge and we drove home during the night rather than pay that exorbitant fee. He printed out a page that listed the extra fees but I still haven’t found it on Hotels.com or the property’s website.

Jan 13, 2025 · M A Jenkins

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