Comfort Suites Lombard - Addison ico

Comfort Suites Lombard - Addison

Hotels Near Of MeIllinoisDuPage CountyLombardWest North Avenue

530 W North Ave, Lombard, IL 60148, USA

3.0

Upon arrival I was not impressed!! The pool is right when you walk in and couldn’t smell not a drop of chlorine. Not to mention the pool is dirty. My 5 children under the age of 9 were so disappointed we had to leave a few hours after checking in due to unwanted pests and unsanitary conditions in our room. There’s “cleaned up” blood all over room 311 ceilings, curtains, walls, furniture; that you can’t really notice right away but you can definitely see it. Bed bugs in the sheets, blood, and eggs— when noticed that my husband kindly requested the staff to come to our room and check the conditions because it’s unacceptable & she refused— called the police right away & gave my husband “new sheets” to change himself is what she said. It’s almost as if somebody blew their brains out in that room and she is scared to go in the room. Everything about the situation is/was unsettling and weird. Luckily the police arrived because officer Danger was so kind and generous; he made them refund my deposit hours after paying it so we could leave & unfortunately I paid through booking so the refund/reporting process is much more hectic through them—considering the hotel staff keeps lying to them claiming I never complained or left my whole stay… but can’t explain why I have a receipt with the deposit refund on the same day I checked in. I will/am taking this way higher up because I still never recovered my $446.00 back for booking a room my kids couldn’t even sit down in.. I had to drive back to Wisconsin at 11 pm; very unacceptable & my kids trip to LEGO land was ruined!! I’m highly upset and just wish I could get my money back right now.

Lisandra Mireles
  • Overview
  • (630) 268-1300
  • www.choicehotels.com

Comfort Suites Lombard - Addison Introduce

Introduction / Overview

For many people in Illinois, particularly those in the western suburbs of Chicago, finding a convenient and value-oriented hotel can be a key part of planning a trip, hosting out-of-town guests, or managing a temporary housing need. The Comfort Suites Lombard - Addison, part of the well-known Choice Hotels family, positions itself as a practical option for travelers seeking essential amenities and a straightforward stay. This hotel is designed to be a functional base for exploring the area, with a focus on providing core services that cater to both business and leisure travelers. While the hotel may be older and a bit rough around the edges, its value proposition is built on its accessible location and a staff that has, for some guests, proven to be helpful and courteous. As with any hotel, experiences can vary, and it's important to have a clear understanding of what to expect. The Comfort Suites Lombard - Addison is a smaller, all-suite property with a focus on providing more space than a traditional hotel room. It's the kind of place that, according to some guests, may not make the best first impression but can redeem itself through a comfortable stay and good service. This hotel provides a base for visitors and locals who prioritize affordability and location over luxury, and whose needs are met by fundamental services like a complimentary breakfast and free Wi-Fi.

Location and Accessibility

The Comfort Suites Lombard - Addison is located at 530 W North Ave, Lombard, IL 60148. This location is a significant highlight, offering excellent accessibility for both local and out-of-state travelers. Situated just off Interstate 355, the hotel provides easy access to the entire western suburban corridor of Chicago. This is particularly beneficial for business travelers with appointments in the DuPage County area or those visiting family and friends in nearby towns like Addison, Oak Brook, and Downers Grove. The hotel’s location is also a short drive from major attractions and venues. For example, it's conveniently close to the popular Safari Land indoor amusement center and a reasonable distance from shopping destinations like Woodfield Mall in Schaumburg and Oakbrook Center. For those with a need to travel to and from the airport, the hotel is approximately 30 minutes from O'Hare International Airport and about 31 miles from Midway International Airport, making it a viable option for travelers flying in or out of the city. While a car is recommended for getting around, the hotel's location on a major thoroughfare means that many essential services, like gas stations and dining options, are within a short distance. The convenience of its location for both local and long-distance travel is a key selling point for the Comfort Suites Lombard - Addison.

Services Offered

The Comfort Suites Lombard - Addison focuses on providing a set of services that are essential for a comfortable and productive stay. These services are designed to offer convenience and value to all guests, from families on a trip to business professionals.

  • Complimentary Hot Breakfast: The hotel offers a free daily hot breakfast buffet, providing guests with a variety of options to start their day without an extra charge.
  • Free Wi-Fi: High-speed wireless internet access is available throughout the hotel, a crucial amenity for staying connected for work or leisure.
  • Indoor Heated Pool: The hotel features an indoor heated pool, offering a place for relaxation and recreation for guests of all ages.
  • Fitness Center: A well-equipped fitness room is available, allowing guests to maintain their workout routines while away from home.
  • 24-Hour Front Desk: The front desk is staffed around the clock to assist guests with check-in, check-out, and any other needs that may arise.
  • Meeting Space: The hotel provides meeting and banquet space that can be utilized for business gatherings or small events.

Features / Highlights

In addition to its services, the Comfort Suites Lombard - Addison has several features that are often noted by guests. These highlights contribute to the overall experience and can be a deciding factor for those choosing a place to stay.

  • Spacious Suites: The hotel is an all-suite property, with rooms that are about 25 percent larger than traditional hotel rooms. This provides extra space for families and those on longer stays, often including a sofa bed and a separate sitting area.
  • Updated Bathrooms: While some parts of the hotel may be older, at least one guest noted that the bathroom in their room was "pleasantly updated."
  • Proximity to Local Attractions: The hotel's location makes it a great base for visiting nearby attractions, including Safari Land, which is perfect for families, and various golf courses.
  • Free Parking: The hotel offers free self-parking, a valuable amenity that can save guests money and hassle, especially in the Chicago suburbs.
  • Sofa Beds: The presence of sofa beds in the suites makes the hotel particularly suitable for families, allowing for more flexible sleeping arrangements.
  • Helpful and Courteous Staff: Despite mixed first impressions, one review highlighted that the "helpful and courteous staff" made a significant positive impact on their stay, proving that customer service can be a key strength of the hotel.

Contact Information

For more information, to make a reservation, or to contact the hotel, you can use the following details:

Address: 530 W North Ave, Lombard, IL 60148, USA

Phone: (630) 268-1300

Mobile Phone: +1 630-268-1300

Conclusion: Why this place is suitable for locals

For Illinois residents, the Comfort Suites Lombard - Addison can serve a variety of practical needs. It's a convenient and affordable option for a "staycation" or a weekend trip to explore the western suburbs without the high cost of downtown Chicago hotels. The hotel’s spacious, all-suite layout is particularly beneficial for families who need more room to spread out. The complimentary breakfast and free parking are significant money-saving amenities that add to the hotel's value proposition for locals. Furthermore, for those who have visiting family or friends, the hotel provides a comfortable and accessible place for them to stay. The location near major expressways makes it a practical choice for guests traveling from other parts of the state or needing to get to O'Hare or Midway airports. While some of the public reviews point to potential issues with cleanliness and facility maintenance, another review highlights the possibility of a positive experience, especially regarding the staff’s service. For a local looking for a no-frills, budget-friendly option with a great location and some key amenities, the Comfort Suites Lombard - Addison can be a viable choice, particularly for those who prioritize a straightforward, functional stay.

Comfort Suites Lombard - Addison Photos

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Comfort Suites Lombard - Addison Location & Map

530 W North Ave, Lombard, IL 60148, USA

Reviews

Upon arrival I was not impressed!! The pool is right when you walk in and couldn’t smell not a drop of chlorine. Not to mention the pool is dirty. My 5 children under the age of 9 were so disappointed we had to leave a few hours after checking in due to unwanted pests and unsanitary conditions in our room. There’s “cleaned up” blood all over room 311 ceilings, curtains, walls, furniture; that you can’t really notice right away but you can definitely see it. Bed bugs in the sheets, blood, and eggs— when noticed that my husband kindly requested the staff to come to our room and check the conditions because it’s unacceptable & she refused— called the police right away & gave my husband “new sheets” to change himself is what she said. It’s almost as if somebody blew their brains out in that room and she is scared to go in the room. Everything about the situation is/was unsettling and weird. Luckily the police arrived because officer Danger was so kind and generous; he made them refund my deposit hours after paying it so we could leave & unfortunately I paid through booking so the refund/reporting process is much more hectic through them—considering the hotel staff keeps lying to them claiming I never complained or left my whole stay… but can’t explain why I have a receipt with the deposit refund on the same day I checked in. I will/am taking this way higher up because I still never recovered my $446.00 back for booking a room my kids couldn’t even sit down in.. I had to drive back to Wisconsin at 11 pm; very unacceptable & my kids trip to LEGO land was ruined!! I’m highly upset and just wish I could get my money back right now.

Jul 23, 2025 · Lisandra Mireles

It’s a smaller hotel, older, a little rougher than I was expecting, but after staying a couple nights I have no complaints. Bathroom was pleasantly updated. Was there for business in the area and the location actually was fantastic for what I needed. I’d say my first impression wasn’t too good overall, but that snap judgement was proven wrong by the helpful and courteous staff and the comfortable rooms. I slept great while I was there.

Jun 16, 2025 · Jackson Reiswig

Wow, what a great little spot! My room was clean, spacious and did not smell bad. You also get a complimentary breakfast! The two issues I have are that the water pressure was incredibly weak, there was still product left in my hair after showering, and the location is annoying. I have to do a U-Turn on North Avenue to get there and the entrance is easy to miss.

Jul 14, 2025 · Edgar Fajardo

I would never stay here again. Woman at the front desk was rude not very helpful at all.. Room was clean, but when searching for bedbugs, the mattress was disgusting. I was only staying for less than eight hours to get a good nap in before getting back on the road. I would’ve rather slept in my truck in the front seat but I already use my hotel points. What a waste of hotel points. I am sad. And I’m probably contacting corporate ASAP.

Jul 02, 2025 · Ashley Kreger

Nice location for most part. Getting in and out was difficult because of heavy traffic but I was pleased. The room was huge and clean for the price. The breakfast was decent but at 8:30 they were out of a lot and so if your not there early you may miss out Overall I was very pleased

Jul 02, 2025 · JLT music

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