Comfort Suites Simpsonville - Greenville ico

Comfort Suites Simpsonville - Greenville

Hotels Near Of MeSouth CarolinaGreenville CountySimpsonvilleGrandview Drive

3971 Grandview Dr, Simpsonville, SC 29680, USA

4.0

A random guy used his room key to open my door while my girlfriend and I were there on the morning of 6/8/25. Immediately called staff to inform them of this and spoke to them about it before leaving shortly. It was said, cameras were being checked and that upper management would give me a call that following day due to their absence. It’s 6/11/25, and haven’t heard anything back. Overall, the location was fine, the indoor pool was pretty good, the room was clean and comfortable, and the breakfast was good also. I’m hopeful my issue isn’t experienced by others and that staff’s communication and safety measures are priority moving forward.

KTF Motivation
  • Overview
  • (864) 432-6025
  • www.choicehotels.com

Comfort Suites Simpsonville - Greenville Introduce

As South Carolina locals, we often find ourselves searching for hotels that offer a comfortable stay, convenient access to major roadways, and a good value, whether we're traveling for business, a weekend getaway, or visiting family. In the vibrant Upstate region, specifically in the Simpsonville area, the Comfort Suites Simpsonville - Greenville stands out as a lodging option designed to cater to a variety of travelers. Part of the well-known Comfort Suites brand, this hotel aims to provide more than just a room, offering a suite experience that often includes extra space and amenities.

When considering any hotel, especially from a local perspective, it's essential to look beyond the surface and understand the full picture, including both its strengths and any areas that previous guests have highlighted. This article will provide a clear, engaging, and informative overview of Comfort Suites Simpsonville - Greenville, covering its location, the services and features you can expect, and crucial insights from recent customer reviews. Our aim is to help you make an informed decision, ensuring your next stay in the Greenville area is as smooth and pleasant as possible.

Comfort Suites is generally known for its all-suite concept, providing guests with separate living and sleeping areas, which can be particularly appealing for families, extended stays, or those who appreciate a bit more room to relax. The brand emphasizes features like complimentary breakfast and a focus on guest comfort. This particular location in Simpsonville seeks to uphold those standards while offering convenient access to both the local attractions of Simpsonville and the broader offerings of the much larger city of Greenville. Understanding the balance between these brand promises and actual guest experiences is key to setting appropriate expectations for your visit.

The Comfort Suites Simpsonville - Greenville is conveniently located at 3971 Grandview Dr, Simpsonville, SC 29680, USA. This address places it strategically within the growing Simpsonville area, offering excellent accessibility for both local South Carolinians and out-of-state visitors. Grandview Drive itself suggests a location that might provide some degree of tranquility while remaining easily reachable from major thoroughfares.

For South Carolina residents, the hotel's proximity to I-385 (Interstate 385) is a significant advantage. I-385 connects Simpsonville directly to downtown Greenville, making it an ideal base for exploring the city's popular attractions such as Falls Park on the Reedy, the Peace Center, and its burgeoning culinary scene. The drive to downtown Greenville is typically around 20-25 minutes, depending on traffic, providing a balance between city access and suburban comfort.

Beyond Greenville, the location also offers easy access to other local points of interest. Simpsonville itself boasts Heritage Park, a large recreational complex with walking trails, playgrounds, and an amphitheater that hosts various events and concerts throughout the year. For families, attractions like Discovery Island Waterpark are also within a short drive. The area surrounding the hotel includes a variety of dining options and retail centers, ensuring convenience for guests' everyday needs. This strategic positioning makes it a practical choice for anyone looking to experience the Upstate, whether for leisure or business, with the flexibility to explore both Simpsonville's local charm and Greenville's larger offerings.

Comfort Suites hotels, including the Simpsonville - Greenville location, generally aim to provide a comprehensive range of services designed for guest convenience and comfort. Based on brand standards and common hotel offerings, you can typically expect the following services:

  • Complimentary Hot Breakfast: A staple of Comfort Suites, this hotel offers a free daily hot breakfast. This often includes signature fluffy waffles, eggs, sausage or bacon, fresh fruit, pastries, and a variety of beverages. It's a great way to start your day without an additional cost.
  • Free Wi-Fi: High-speed wireless internet access is typically available throughout the hotel, including in all guest suites and common areas, allowing guests to stay connected for work or leisure.
  • Indoor Pool: The hotel features an indoor swimming pool, which is a popular amenity, especially for families and for year-round recreation regardless of the weather.
  • Fitness Center: A well-equipped fitness center is usually available, allowing guests to maintain their workout routines while traveling. Some sources indicate this is a 24-hour facility.
  • 24-Hour Front Desk: The front desk is typically staffed around the clock to assist with check-ins, check-outs, local information, and any guest needs or concerns.
  • Business Center: A dedicated business center with computers and printing capabilities is generally available for guests who need to work or prepare documents.
  • Laundry Facilities: Guest laundry facilities are often provided, which is especially convenient for longer stays.
  • Daily Housekeeping: Rooms are generally serviced daily to ensure cleanliness and tidiness, though guests can often opt out for environmental reasons or privacy.
  • Free On-Site Parking: Ample parking is typically provided for guests, often at no additional charge.

It's worth noting that while these services are generally offered, the efficiency and quality of their delivery can vary, as suggested by some guest feedback.

The Comfort Suites Simpsonville - Greenville aims to offer a comfortable and amenity-rich experience. Here are some of its key features and highlights, combined with crucial insights from recent guest reviews:

  • All-Suite Accommodations: A primary feature of Comfort Suites, rooms are designed as suites, typically offering 25 percent more space than standard hotel rooms. This usually includes a separate sitting area with a sofa bed, a desk, and a larger overall footprint, providing ample space to relax or work.
  • In-Room Conveniences: Each suite is generally equipped with a microwave, refrigerator, coffee maker, flat-screen TV with premium channels, and iron/ironing board. These amenities are highly valued by guests for their convenience.
  • Good Breakfast: Multiple reviews specifically highlight the quality and variety of the complimentary breakfast as being "good." This is a significant positive for many travelers.
  • Comfortable Rooms: Guests have described the rooms as "clean and comfortable," indicating that the bedding and general room environment contribute to a restful stay.
  • Indoor Pool: The indoor pool is a notable feature, praised by one reviewer as "pretty good," making it a valuable recreation option, especially for families.
  • Accommodating and Personable Staff: Feedback specifically commends Manager Rob as "very accommodating and personable," and another young lady for being "very knowledgeable and friendly." Positive staff interactions can significantly enhance a guest's experience.

However, it is crucial to address the significant concerns raised in recent reviews:

  • Security Incident: A serious incident involving "a random guy" using a room key to open a guest's door while occupied on 6/8/25 (June 8, 2025) is a major security highlight. The subsequent lack of follow-up from "upper management" despite immediate reporting is a critical concern regarding guest safety and communication protocols.
  • Room Odor/Dampness: One review notes a strong "moist" and "damp" smell in the room, indicating a potential issue with humidity or ventilation that can impact comfort.

While hotels like Comfort Suites Simpsonville - Greenville frequently participate in system-wide promotions and special offers, specific details can vary and change. To find the most current and relevant deals, South Carolina locals should typically look for the following types of promotions:

  • Choice Privileges Rewards: As a Choice Hotels property, guests can sign up for the Choice Privileges loyalty program. Members can earn points for stays, which can be redeemed for free nights, gift cards, or other rewards. Members often also receive exclusive discounts or benefits.
  • Advance Purchase Rates: Booking your stay a certain number of days in advance can sometimes unlock lower rates.
  • Weekend Getaway Deals: Hotels frequently offer special rates for weekend stays, which can be ideal for local mini-vacations.
  • AAA/AARP Member Discounts: If you are a member of AAA or AARP, you are often eligible for discounted rates at Comfort Suites and other Choice Hotels properties.
  • Senior and Government/Military Discounts: Special rates are typically available for senior citizens and active or retired military and government personnel.
  • Seasonal Promotions: Keep an eye out for seasonal sales or packages, especially during off-peak travel times, which can offer significant savings.

To ensure you receive the best available rate or take advantage of any current promotions, it is highly recommended to visit the official Choice Hotels website (choicehotels.com) and search for Comfort Suites Simpsonville - Greenville directly, or to call the hotel using the provided contact information. Booking directly with the hotel or through its official channels often provides access to the most comprehensive list of available offers.

For bookings, inquiries, or to confirm any details, you can reach Comfort Suites Simpsonville - Greenville using the following contact information:

  • Address: 3971 Grandview Dr, Simpsonville, SC 29680, USA
  • Phone: (864) 432-6025

When calling, especially if you have specific concerns based on the provided reviews (such as the security incident or room dampness), it would be prudent to politely inquire about the measures being taken or to seek clarification. Speaking directly with the staff can sometimes provide reassurance or the most up-to-date information regarding operations and guest safety protocols.

For South Carolina locals, Comfort Suites Simpsonville - Greenville offers a convenient and generally well-regarded option for various travel needs. Its all-suite concept provides welcome extra space, a benefit often appreciated by families or those on longer trips, and the complimentary hot breakfast and indoor pool are significant advantages that enhance the value of a stay. The location on Grandview Drive, with easy access to I-385, positions it perfectly for exploring both Simpsonville's local charm and Greenville's wider array of attractions, making it a practical base for either leisure or business within the Upstate.

The positive mentions of comfortable rooms, a good breakfast, and notably, the accommodating and friendly staff, are strong indicators of a generally pleasant experience. A personable and helpful team, as described by guests, can often make a significant difference in a hotel stay, particularly when navigating any minor issues that might arise.

However, it is absolutely essential for locals to consider the very serious security incident reported in a recent review (a stranger using a key card to enter an occupied room) and the subsequent reported lack of follow-up from management. Additionally, the mention of a "moist" and "damp" smell in a room is an important detail to be aware of. While hotels can quickly address specific room issues, a security concern like the one described requires a high level of transparency and demonstrable action. Therefore, while Comfort Suites Simpsonville - Greenville offers many desirable features for a local stay, prospective guests are strongly advised to inquire directly about safety measures and recent improvements to ensure their peace of mind before booking, allowing them to fully enjoy the otherwise positive aspects of this Simpsonville accommodation.

Comfort Suites Simpsonville - Greenville Photos

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Comfort Suites Simpsonville - Greenville Location & Map

3971 Grandview Dr, Simpsonville, SC 29680, USA

Reviews

A random guy used his room key to open my door while my girlfriend and I were there on the morning of 6/8/25. Immediately called staff to inform them of this and spoke to them about it before leaving shortly. It was said, cameras were being checked and that upper management would give me a call that following day due to their absence. It’s 6/11/25, and haven’t heard anything back. Overall, the location was fine, the indoor pool was pretty good, the room was clean and comfortable, and the breakfast was good also. I’m hopeful my issue isn’t experienced by others and that staff’s communication and safety measures are priority moving forward.

Jun 11, 2025 · KTF Motivation

Manager Rob is very accommodating and personable. The young lady who's name i can't remember was very knowledgeable and friendly. The downside is that the room we stayed in smelled... moist, it was damp and the smell was strong. The shower was hot and powerful as it should be. The staff made the difference for us.

Jun 01, 2025 · Tiffany Sanford

Stayed there last week. Checked in Thursday, left Sunday. Can’t say enough about the employees; Extremely helpful. We had to switch rooms after the first night. In our original booked room, the sink was clogged. You couldn’t run the water for more than a few seconds before it would be backed up into the sink. We called the front desk, and our options were limited. However, they were able to find us another room. The second room was worse than the first. Mold on the ceiling from a roof leak, drywall above the window was falling apart, stains on the curtains, mold on the bathroom wall next to the tub, mold on the shower walls, and what can only be described as a booger on our room number in the hallway. Again, the employees were as helpful as can be, but there were several large groups booked for that weekend, and that’s what was available. I can not in good conscience recommend this place to stay.

Apr 30, 2025 · Chris Bray

When checking in on Monday, I was welcomed by an amazing woman who was incredibly friendly and helpful. That was where the positive part ends. The hotel has one elevator which is a little frustrating. The room and the shower grossed me out, and there was a decently-sized moldy water stain on the ceiling which was my view from the bed. The breakfast was ok the first day, and the second day, it felt previous food items were being reused. I will definitely not be going back and would not suggest you visit either. There is a Holiday Inn Express in the area that is only a little more expensive and is way cleaner.

May 08, 2025 · Christina Retzer

Last week was one of the worstest stays I've had at the comfort suites in Simpsonville SC. I wish I could give 0 stars. I requested the 1st floor for medical reasons(seen staff was staying in the 1st floor rooms) but was placed on the 3rd floor at the end of the hallway in the same room that had mushrooms growing in it at our last stay. I have been staying here for the last 3 years once or twice a year there has been problems with the roaches (Big Palmetto Roaches) in the room had to have staff come spray the room then seen two more roaches before laying down so our room got switched and we still seen a roach in that room the next night (2nd stay), spiders in the room twice (this stay) I had to buy raid because of my last stay so we was prepared, mushrooms growing in the room under the bed and air conditioner(2nd stay), mold and mildew in the shower and rooms (each stay), blood like stains on the carpet, dirty linen, birds and bird dropping in the pool which the kids noticed after being in the pool (this stay). The rates have went up each year that I have stayed here at least $100 each year. The customer service from management and assistant was very rude and unpleasant they had babies and little kids behind the desk with them (I believe their names were Vanessa and Christy)(I had to call corporate because Vanessa was trying to charge me more than my reservation stated and give me a king bed when I reserved a double bed and corporate called her on the other line and they told me they spoke with Vanessa and my rates will not change). This hotel has went way downhill since our 1st stay. I will stay at another hotel the next time I am in Simpsonville. The only thing that was ok was the breakfast.

Jun 13, 2025 · Lu W

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