Hotels Near Of MeNew YorkWestchester CountyYonkersNorthwest YonkersExecutive Boulevard
5 Executive Blvd, Yonkers, NY 10701, USA
I recently stayed at Marriott Hotel at Yonkers, and unfortunately, my experience was far from pleasant. We stayed at this hotel for 5 days and on the second last day where we had our room cleaned, I noticed that some souvenir personal items had gone missing from our room. I immediately reported this to the front desk, hoping for some clarity or assistance. However, I was met with a lack of urgency and no follow-up from the staff. I had expected the hotel to take the situation seriously, especially when personal belongings are involved, but their response was underwhelming. Despite my repeated requests for an investigation, nothing was done to resolve the issue. The staff seemed disinterested, and I felt like my concerns were brushed aside. It’s incredibly frustrating to stay at a place that you trust, only to have your belongings disappear without any explanation or resolution. The lack of professionalism and communication has left me feeling incredibly disappointed, and I will definitely be reconsidering staying at this hotel again in the future. I would strongly recommend guests be cautious when booking here and ensure they secure their personal belongings. Unfortunately, this experience has left me with a sour impression of the hotel's overall management and customer service.
Welcome to the Courtyard Yonkers Westchester County, a convenient haven for travelers seeking a blend of comfort and accessibility. Nestled in Yonkers, just 20 miles north of New York City, this hotel offers an ideal base for exploring the vibrant city while enjoying the tranquility of suburban settings.
**Location and Surroundings:**
Situated at 5 Executive Blvd, Yonkers, NY 10701, the hotel is strategically located near major highways, making it a perfect stop for both leisure and business travelers. The property is close to shopping centers like the Westchester Mall and the scenic Hudson River Park, offering diverse activities beyond hotel premises.
**Accommodation and Amenities:**
**Characteristics of Service:**
Courtyard Yonkers is known for its attentive staff, who strive to provide personalized service. The hotel's commitment to guest comfort is evident in its clean and well-maintained facilities, which have been praised by many guests.
**Special Promotions:**
While specific promotions aren't listed, the hotel often offers deals for extended stays or weekend rates. Guests are encouraged to inquire at the front desk for current offers.
**Customer Feedback: Mixed Experiences:**
Guest reviews highlight both positive and negative experiences. Many appreciate the clean rooms and friendly staff, while a few have reported issues with room safety and missing items. Despite these isolated incidents, the majority of guests find their stay satisfactory, noting the hotel's value and convenient location.
Courtyard Yonkers Westchester County strikes a balance between urban convenience and suburban charm. While occasional service hiccups occur, they do not overshadow the overall positive experience many guests have. For those seeking a comfortable base near New York City, this hotel remains a viable option.
5 Executive Blvd, Yonkers, NY 10701, USA
Get directionsI recently stayed at Marriott Hotel at Yonkers, and unfortunately, my experience was far from pleasant. We stayed at this hotel for 5 days and on the second last day where we had our room cleaned, I noticed that some souvenir personal items had gone missing from our room. I immediately reported this to the front desk, hoping for some clarity or assistance. However, I was met with a lack of urgency and no follow-up from the staff. I had expected the hotel to take the situation seriously, especially when personal belongings are involved, but their response was underwhelming. Despite my repeated requests for an investigation, nothing was done to resolve the issue. The staff seemed disinterested, and I felt like my concerns were brushed aside. It’s incredibly frustrating to stay at a place that you trust, only to have your belongings disappear without any explanation or resolution. The lack of professionalism and communication has left me feeling incredibly disappointed, and I will definitely be reconsidering staying at this hotel again in the future. I would strongly recommend guests be cautious when booking here and ensure they secure their personal belongings. Unfortunately, this experience has left me with a sour impression of the hotel's overall management and customer service.
Apr 10, 2025 · Janessa MujerHad no issue with checking in, and the room was fairly clean and nice. The only issue that raised a red flag was the front desk etiquette. As we were checking in, there was an event taking place on the main floor and there was quite a bit of people in the lobby. As the front desk clerk was handing us our key, she mentioned our room number out loud. Not once, but twice. I quickly asked for another room to only be advised that they were at capacity. I was terrified and hope no one heard it. That small oversight could be detrimental to the safety of a person or family.
Apr 07, 2025 · Emerald VinylStayed for the second time at this property. It’s was chosen for a family event. The room was standard issue courtyard. Clean and bed was fine. But there is a lack of attention and training in this hotel. Shower handle had a problem. Front desk staff nice and politely but sent me up twice with keys that didn’t work. Left room at 8 am and came back after 2 pm room still wasn’t clean. I needed a nap so put out DND sign. When I woke up called down to get clean towels Still waiting over an hour later. No towels despite calling a second time and the answer was “What they didn’t bring the towels?” Also came back to the hotel one night around 11 pm. Stepped off the floor to clouds of weed permeating the entire floor. So thick you could see it hanging in the hallway. . Had to put towel beneath my door. I’m highly allergic. Called down to have them come up and find out who is smoking in a non smoking hotel. (My objection is. not that they are smoking weed just they are smoking in their room period. They should go outside. . Had a terrible night breathing. In the am went to front desk to discuss and to get them to do something. They smiled and apologized and did nothing. Shame on the manager who clearly doesn’t understand how to train the staff. This hotel is too expensive per night for it to be so bad. Or bear the Marriott name. Sadly few choices in the area. Marriott corporate should investigate. This property is not up to par.
Mar 22, 2025 · Denise EgerThe service at this Courtyard is top notch!! The staff is always warm and welcoming and extremely professional and courteous! In particular Amiya is an absolute wonderful person!! She is always upbeat and cheerful and professional!! I would give the Courtyard Yonkers 10 stars if I could. Thank you!!
Apr 10, 2025 · Jason ThomasOverall the Hotel wasn't horrible. I've stayed at way worse. The shower was nice and hot. The toilet flushed. The room was clean and smelled clean. The mini fridge was just that. Mini. You can't fit a whole lot in it. It also doesn't get very cold so I wasn't confident in eating my leftovers the next day. You can hear doors slamming and people talking in the hallway. They can very likely hear you talking as well. We were woken up by strong food smells (that weren't pleasant) from people putting their garbage in the hallway for the cleaning crew to get the next day, so the doors don't seem to have a good seal. And most importantly, the BED. people come to hotels to sleep, so why do many of these hotels (this one included) use hard slabs for mattresses?! There were also springs poking through in some areas. I have sore spots from sleeping here. Price and location wise it was okay. But please upgrade those beds.
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