Hilltop Inn & Suites (Prev. RAMADA)

This is a complicated place to review. I really think this hotel has so much untapped potential. But for now, it's not up to par. I asked an employee for a bit of history. This location has apparently changed hands often. Perhaps the current owners will be the ones to invest in desperately needed room fixes and upgrades. The only actual lack of cleanliness was in my sister's room, where she found hair still in a non-working shower. The diverter was apparently stuck. But regardless, hair from the prior guests should just not be happening at a Ramada. Other than that, the spacious rooms with nice tree views, rather than Yonkers roadways, just seemed unclean. They are really desperately in need of some TLC. The headboards had old unidentifiable stains and minor graffiti that you would think a Ramada would immediately repair in some manner. The hallway carpets were worn as were some of the towels. The towels were, however, clean, relatively soft and the bath towels were large. The closet had a few small hooks but no hanging bar or hangers. It's a shame because it could really be a charming room. The bathroom surfaces looked to have years of cigarettes burns in my room. My sister's bathroom had nicer counters, but then she had the shower issue. On the bright side, the lobby is well cared for, the continental breakfast area was charming, every staff member was very friendly and ready to assist during our brief overnight stay. The beds were comfortable. I slept well. There is an outdoor pool that was not yet open, but is supposed to be opening soon. Each of our rooms had a working microwave, mini fridge, and cup sized coffee maker. The one in my room was missing the little tray to hold the complimentary coffee, but I'm certain they could have given me one with a tray if I had made the request. This is a great location to meet with others and then share a ride for an evening out in Manhattan. But, before lots of people try it out, the owners really must invest in the appearance of the individual rooms. Most people are not going to take a closer look if their room feels "used". Still, I think this is a Ramada to check back on. If the ratings start to go up, the location is great.

Good price good rooms. Some places in lobby like the ceiling need a little work and the hallway carpet might be nice if replaced with vinyl but you can tell that they have been doing lots of renovation over the last months/years. Perhaps with another person or two renovating they would be able to upkeep the building. Regardless the price was great the employees were very respectful and helpful and the rooms I were in(223 and 228) seemed to be recently renovated(floor and paint, furniture seems to be old but not mismatched). Overall good experience dont let the exterior scare you. Might smell like weed/cigarettes in the hallway but its a hotel in ny so it is expected. No bedbugs found in my room.

ABSOLUTELY disgusting. Got off the elevator and the hallway carpet was the filthiest I’ve ever seen in my life. It didn’t seem like it had ever been vacuumed or cleaned. They advertise this hotel as 100% smoke-free but clearly that doesn’t include marijuana. I was getting high off the fumes in the hallway. Still hoping that the room might be better since we paid like $140 for this dump, I go in the room and it’s even worse! The ceiling paint is chipping off. The wallpaper is peeling off. The furniture is supposed to be a cream colored but it’s really dirty. I could not even sit down on the chair. We left immediately. We were told we could get a refund but we’re still trying to get that money back. This place isn’t even good enough for a short stay. I don’t know how this place is still open. Stayed at another hotel nearby…Courtyard…a MILLION times better AND cheaper !!

This hotel was remodeling when we stayed and the noise in the morning was impossible. We requested to move to another room with less noise. This hotel is very old, there were holes on the doors, the walls, the cabinets. The beds were confortable but the small pillows were not. There was a strong pot smell on the hallways. The location was convenient because we have family in Yonkers and definitely we are not coming back to this place. The free breakfast included was basic with bagels, coffee, and apples, the orange juice machine was only water. Do not recommend this place.

I only added one more star because the place included breakfast. I stayed here with my family for 2 nights, thank goodness. The place looks really nice on the outside, but it's a whole mess inside. The carpet smells like cigarette smoke, even though there are signs that prohibit smoking. The room I was in was horrible, the bathroom's ceiling is filled with mold, there were no drinks included in the mini fridge (meaning that I had to get water from the vending machine in the lobby), and whenever I would sleep on the bed, my skin would become itchy. I'm not sure if the water that's circulating in the place is clean water (because I would also become itchy whenever I took a shower or washed my face). The shampoo and conditioner bottles were so small, and I saw the lady in the breakfast area using the same gloves for throwing out the trash for opening food containers and touching the food. Please do not come, I do not recommend.