Crowne Plaza San Antonio Airport by IHG ico

Crowne Plaza San Antonio Airport by IHG

Hotels Near Of MeTexasBexar CountySan AntonioSan Antonio International Airport VicinityNortheast Interstate 410 Loop

1111 NE Interstate 410 Loop, San Antonio, TX 78209, USA

3.0

My recent stay at the Crowne Plaza San Antonio Airport was far from the comfortable, clean experience I expected. From the moment I entered my original room, I was met with unacceptable conditions (visible hairs on the bedding and a fake eyelash on the floor). For a hotel of this caliber, basic cleanliness should be a given. I had specifically booked a pool-view room but was initially placed in a different room. After raising the issue, I was moved to a city-view room with a pool view, which was noticeably cleaner. While the second room was an improvement, it shouldn’t take a room change to find acceptable accommodations. The pool was another major letdown. Despite it being mid-June, the water was dirty with visible algae, making it uninviting. For a hotel catering to travelers, especially in the Texas heat, maintaining a clean pool should be a priority. Overall, I was extremely disappointed with my stay. The lack of attention to cleanliness and failure to honor my original booking request left a poor impression. I hope management takes these issues seriously, as they significantly detract from what should be a reliable and pleasant hotel experience.

Lance Mayfield
  • Overview
  • (210) 828-9031
  • www.ihg.com

Crowne Plaza San Antonio Airport by IHG Introduce

For Texans traveling through San Antonio, whether for business, a family vacation, or catching an early flight, the **Crowne Plaza San Antonio Airport by IHG** offers a full-service hotel experience designed to cater to a diverse range of needs. As part of the globally recognized IHG brand, this hotel aims to provide a reliable and comfortable stay, emphasizing amenities that enhance both productivity and relaxation.

San Antonio serves as a vital hub for air travel and is a major destination for conferences, military visits, and tourism within Texas. The Crowne Plaza, situated strategically near the airport, positions itself as a premium choice for travelers seeking convenience without compromising on services. It's a place where you can transition smoothly from travel to relaxation or business, with dedicated staff aiming to make your stay feel like a home away from home, as highlighted by many appreciative guests.

The **Crowne Plaza San Antonio Airport by IHG** boasts an exceptionally convenient and accessible location at **1111 NE Interstate 410 Loop, San Antonio, TX 78209, USA**. Its position directly on **Loop 410**, a major interstate loop around San Antonio, ensures effortless access for Texans traveling by car from any direction. This prime placement eliminates the stress of navigating unfamiliar city streets, making it a smooth journey to and from the hotel.

A significant highlight of its location is the incredibly close proximity to the **San Antonio International Airport (SAT)**, being just about 1 to 1.5 miles away. This makes it an ideal choice for air travelers, especially those with early morning flights or late-night arrivals. The hotel provides a complimentary 24-hour airport shuttle service (from 6:00 AM to midnight daily for destinations within a 3-mile radius), further enhancing its accessibility for airport-related travel. Beyond the airport, its location offers quick drives to popular points of interest. The hotel is approximately a mile from **North Star Mall**, a well-known shopping destination. Other attractions like the **San Antonio Zoo and Aquarium**, the **Marion Koogler McNay Art Museum**, and downtown San Antonio's iconic **River Walk** and **The Alamo** are all within a reasonable driving distance, typically around 10-15 minutes. For military families, **Fort Sam Houston** is also easily accessible, approximately 6.3 miles away.

The **Crowne Plaza San Antonio Airport by IHG** offers a comprehensive array of services designed to provide a comfortable and productive experience for both leisure and business travelers. As an IHG property, it adheres to certain brand standards, ensuring a consistent level of quality. Here are some of the key services you can expect:

  • 24-Hour Front Desk & Concierge Services: The hotel provides round-the-clock reception and concierge assistance, ensuring guests can receive help with check-ins, check-outs, local recommendations, and any inquiries at any time.
  • Complimentary Airport Shuttle: A free shuttle service to and from San Antonio International Airport (SAT) is available, typically operating 24 hours (with some sources specifying 6 AM to midnight for destinations within a 3-mile radius), offering seamless transportation for air travelers.
  • On-site Restaurant and Bar (O-NINE EATS & DRINKS): The hotel features its own restaurant and bar, offering breakfast, lunch, and dinner options with American cuisine. Room service is also available for in-room dining convenience.
  • Business Center & Meeting Facilities: A 24-hour business center with computer access, printing, faxing, and video conferencing capabilities is available. The hotel also boasts extensive meeting and event spaces (over 4,900 sq. ft.) with on-site catering.
  • Free Wi-Fi: High-speed wireless internet access is complimentary throughout the hotel, including guest rooms and public areas, supporting both leisure and business needs.
  • Daily Housekeeping & Laundry Services: Rooms receive daily housekeeping, and laundry and dry cleaning services are available, along with self-service laundry facilities.
  • Luggage Storage: Guests can securely store their luggage before check-in or after check-out.
  • Free Self-Parking: Ample complimentary on-site parking is available for cars, including motorcoach parking.
  • Bellhop/Porter Service: Assistance with luggage is often provided, adding to guest convenience.

Beyond its core services, the **Crowne Plaza San Antonio Airport by IHG** provides several features and highlights designed to elevate the guest experience. These aspects often appeal to travelers seeking enhanced comfort, productivity, and recreation.

  • Outdoor Pool with Hot Tub/Jacuzzi: The hotel features an outdoor swimming pool and a hot tub/whirlpool, providing a refreshing space for relaxation and enjoyment, particularly inviting during the Texas heat.
  • 24-Hour Fitness Center: A state-of-the-art fitness center, equipped with cardio machines and weights, is available 24/7, allowing guests to maintain their workout routines.
  • Spacious Guest Rooms with Modern Amenities: The 224 guest rooms (renovated in 2018/2019) include premium bedding, a safe, desk with laptop workspace, 49" HD flat-screen TVs with premium cable channels, microwaves, refrigerators, and coffee/tea makers.
  • Dedicated Quiet Zones: Crowne Plaza hotels often offer "Quiet Zones" and "Sleep Advantage" programs, which include features like aromatherapy kits and guaranteed wake-up calls, designed to ensure a restful night's sleep.
  • Executive Club Level Rooms: Some properties offer exclusive top-floor rooms or club access for enhanced amenities and services.
  • ATM/Cash Machine: For banking needs, an ATM is conveniently located on the premises.
  • Gift Shop/Sundries: An on-site gift shop or convenience store offers snacks, beverages, and travel essentials.
  • Multilingual Staff: The hotel staff is often proficient in multiple languages (e.g., English, Spanish, Hindi, German), ensuring effective communication with a diverse clientele.
  • Wheelchair Accessibility: The hotel offers facilities for disabled guests, including wheelchair-accessible parking, paths, and accessible rooms.

For Texans considering a stay at the **Crowne Plaza San Antonio Airport by IHG**, taking advantage of promotions and special offers can significantly enhance the value of your visit. As an IHG property, the hotel participates in the comprehensive **IHG One Rewards** program, which is an excellent way for frequent travelers to earn benefits.

  • IHG One Rewards Member Rates: Joining the free IHG One Rewards program grants access to exclusive member-only rates, free Wi-Fi, late check-out, and the ability to earn points for free nights and other rewards. Elite members receive additional perks.
  • Seasonal & Limited-Time Offers: IHG frequently runs global and regional promotions, such as "Stay Longer and Save" deals, bonus point offers, or discounts during specific travel periods. Check the IHG website or call the hotel directly for current promotions.
  • Advance Purchase Rates: Booking your stay well in advance can often secure a lower, non-refundable rate.
  • AARP and AAA Discounts: Members of AARP and AAA typically qualify for special discounted rates.
  • Military and Government Rates: Given San Antonio's significant military presence, special rates for military personnel and government employees are commonly available.
  • Group Rates: For larger groups, events, or business travel, inquire about special group rates for multiple rooms or extended stays.

Always review the terms and conditions of any promotion, including blackout dates or eligibility requirements, when making your reservation.

For any inquiries, reservations, or to gather more detailed information about the **Crowne Plaza San Antonio Airport by IHG**, you can easily get in touch with their dedicated team. Here is their contact information:

  • Address: 1111 NE Interstate 410 Loop, San Antonio, TX 78209, USA
  • Phone: (210) 828-9031
  • Mobile Phone: +1 210-828-9031

Their 24-hour front desk is ready to assist with booking your stay, answering questions about specific amenities, or providing directions to local attractions, ensuring a smooth and informed experience from your first contact.

For Texans, the **Crowne Plaza San Antonio Airport by IHG** is a particularly suitable choice for several key reasons. Its exceptional location directly on Loop 410 and mere minutes from the San Antonio International Airport makes it incredibly convenient for both air travelers and those driving across the state. This accessibility reduces travel stress and allows for quick transitions, whether you're heading to a business meeting, picking up family, or starting a vacation.

As a full-service IHG hotel, it offers a higher standard of amenities compared to budget options, including an on-site restaurant, a 24-hour fitness center, and a refreshing outdoor pool and hot tub. These features provide a comfortable and engaging environment for both productivity and relaxation, which is important for Texans on extended trips or those seeking a more refined experience. The complimentary airport shuttle, free parking, and the generally attentive front desk and housekeeping staff (as noted by positive reviews) contribute to a hassle-free stay. For locals seeking a reliable, well-equipped hotel with excellent connectivity to the airport and major city arteries, the Crowne Plaza San Antonio Airport by IHG stands as a strong contender for your next San Antonio visit, offering a blend of convenience, comfort, and professional service.

Crowne Plaza San Antonio Airport by IHG Photos

Crowne Plaza San Antonio Airport by IHG 5
Crowne Plaza San Antonio Airport by IHG 5
Crowne Plaza San Antonio Airport by IHG 5
Crowne Plaza San Antonio Airport by IHG 5
Crowne Plaza San Antonio Airport by IHG 5
Crowne Plaza San Antonio Airport by IHG 5
Crowne Plaza San Antonio Airport by IHG 5
Crowne Plaza San Antonio Airport by IHG 5
Crowne Plaza San Antonio Airport by IHG 5
Crowne Plaza San Antonio Airport by IHG 5

Crowne Plaza San Antonio Airport by IHG Location & Map

1111 NE Interstate 410 Loop, San Antonio, TX 78209, USA

Reviews

My recent stay at the Crowne Plaza San Antonio Airport was far from the comfortable, clean experience I expected. From the moment I entered my original room, I was met with unacceptable conditions (visible hairs on the bedding and a fake eyelash on the floor). For a hotel of this caliber, basic cleanliness should be a given. I had specifically booked a pool-view room but was initially placed in a different room. After raising the issue, I was moved to a city-view room with a pool view, which was noticeably cleaner. While the second room was an improvement, it shouldn’t take a room change to find acceptable accommodations. The pool was another major letdown. Despite it being mid-June, the water was dirty with visible algae, making it uninviting. For a hotel catering to travelers, especially in the Texas heat, maintaining a clean pool should be a priority. Overall, I was extremely disappointed with my stay. The lack of attention to cleanliness and failure to honor my original booking request left a poor impression. I hope management takes these issues seriously, as they significantly detract from what should be a reliable and pleasant hotel experience.

Jun 17, 2025 · Lance Mayfield

I want to take a moment to recognize two outstanding front desk employees at Crowne Plaza – Maria and Issac. They went above and beyond to make my family and me feel completely at home. Their genuine smiles, kindness, and personal attention made us feel truly valued and welcomed. Because of them, Crowne Plaza has become my spot to stay whenever I visit San Antonio. I genuinely hope to see both Maria and Issac every time I return – they are true assets to the Crowne Plaza team! There was also another wonderful lady at the front desk, wearing glasses she checked us in —unfortunately, I didn’t catch her name, but she was incredibly helpful and kind as well. I also want to commend the housekeeping team for their warmth, professionalism, and dedication. Thank you all so much for making our stay so remarkable. You’ve truly made Crowne Plaza feel like a home away from home.

May 27, 2025 · Houston Rifae

I absolutely loved my stay here. The hotel is modern, clean, and welcoming, with fantastic customer service that truly stood out. From the moment I walked into the lobby, everything looked spotless and inviting. I was especially impressed by the front desk team—Liz, Lily, and Valeria—who made me feel so welcomed. Their kindness and professionalism left a lasting impression on me! My room was very comfortable: clean, cozy bed, perfect pillows, and great air conditioning. It stayed cool, which made for a perfect night’s sleep. Even though it’s close to the airport and highway, it was surprisingly quiet—I slept great and had no issues taking my work meetings thanks to the strong Wi-Fi. The hotel also offers free parking and felt very secure throughout my stay. One tip: be sure to check if your booking includes breakfast, as mine didn’t (I assumed it was included), which was a little inconvenient with early meetings. Overall, I had a wonderful experience and will definitely stay here again. Highly recommend!

May 11, 2025 · Michael Garcia

I stayed here from 5/2 - 5/4. I purchased the king room with the pool view with breakfast. I checked in early (for $50) and got into my room and it was a double queen bed room and my view was of the parking lot.. I was so exhausted from my trip all the way from Albany NY, I didn’t say anything to the staff until the next morning. Being that I already stayed in the room I told the staff that I was willing to stay in the room, but would like the difference credited back to me… The lady at the front desk advised me that the rooms were the same price and did not credit me what I paid for, but then gave me my vouchers for breakfast which was included in the price.. I will not be coming back

May 04, 2025 · Lateis Murphy

We stayed here during our two day getaway to San Antonio, during kids spring break The location is great since it's close to the zoo and Japanese tea garden The rooms are just okay, we requested connecting rooms but the person in the front desk put us in separate rooms. We had to call them and ask for a change they then moved us to the 10th floor. The elevator took forever to go up and down. It was fine for the price but we'd go somewhere better next time

Mar 19, 2025 · Meghana Talasila

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