Hotels Near Of MeArizonaMaricopa CountyGilbertSouth Santan Village Parkway
1800 S Santan Village Pkwy, Gilbert, AZ 85295, USA
I've stayed here two months in a row for work. Pros: the rooms are very comfortable - good size and cozy bed. Romaine at the front desk is a gem. Kody at the bar is also fantastic. The location is central to most things in Gilbert. Cons: some members of the staff lack professionalism and training. There seems to be a disconnect in communication across the board. I reached out before my first stay to inquire about steamers on the property. I was assured they are available upon request at the front desk. When I asked for a steamer upon arrival, I was told very bluntly that they don't have any. When I asked a different associate the next day, I was told they DO have them, but I needed to talk to housekeeping. I filled out a survey after my visit and the manager apologized and assured me that a steamer would be available for me in the future. Upon arriving for my second visit, I asked about a steamer and was told by a different associate that they don't have steamers at the property. I asked another associate a day later (Romaine) who was not sure, but took my information to pass to housekeeping and promised that one would be brought to my room if available. She went above and beyond by tracking one down that night and personally delivering it to me. Overall, this is a decent hotel with reasonable accommodations, but if you need to interact with the staff you may be left confused and frustrated.
Hello, Arizona locals! Are you planning a visit to Gilbert, perhaps for a shopping spree, a family gathering, or a business trip in the East Valley? Look no further than the DoubleTree by Hilton Hotel Phoenix - Gilbert. Nestled in a prime Gilbert location, this hotel offers a welcoming atmosphere, comfortable accommodations, and the renowned DoubleTree warm chocolate chip cookie welcome that makes every stay feel a little more special. It's a fantastic option whether you're a local planning a staycation, or hosting out-of-town guests who want to experience the charm and convenience of Gilbert.
The DoubleTree by Hilton Hotel Phoenix - Gilbert is designed with your comfort in mind. From the moment you step through the doors, you'll find a professional yet friendly environment that aims to make your visit as pleasant as possible. The hotel prides itself on offering a blend of modern amenities and classic hospitality, ensuring that guests, whether they're here for leisure or business, have everything they need for a relaxing and productive stay. We understand that for Arizona residents, knowing about quality local options is key, and this DoubleTree aims to be a top contender in the Gilbert area.
Strategically positioned at 1800 S Santan Village Pkwy, Gilbert, AZ 85295, USA, the DoubleTree by Hilton Hotel Phoenix - Gilbert boasts an enviable location that puts guests right in the heart of one of Gilbert's most popular areas. This address means exceptional accessibility to a wide array of shopping, dining, and entertainment options.
One of the most significant advantages of this location is its immediate proximity to SanTan Village. This premier open-air shopping center offers a vast selection of retail stores, diverse restaurants ranging from casual to upscale, and entertainment venues, all within easy walking distance or a very short drive from the hotel. Whether you're looking to update your wardrobe, enjoy a delicious meal, or catch a movie, SanTan Village has it all, making the hotel an ideal base for a fun-filled day or evening.
Beyond retail therapy, the hotel’s location provides excellent access to major Gilbert and East Valley business parks and corporate offices, making it a convenient choice for business travelers. Key arterial roads are easily accessible, allowing for smooth travel to other parts of Gilbert, Chandler, Mesa, and the greater Phoenix metropolitan area. For those attending sporting events or community gatherings, many local sports complexes, parks, and event venues are just a short drive away.
While the hotel does not offer a dedicated airport shuttle, its location provides relatively straightforward access to Phoenix Sky Harbor International Airport (PHX), typically a 25-35 minute drive depending on traffic. For guests with vehicles, ample parking is usually available on-site, adding to the convenience. Its central Gilbert location truly makes it a hub for exploring the best of what the community has to offer.
Warm DoubleTree Chocolate Chip Cookie Welcome: A signature amenity provided upon arrival, setting a warm and welcoming tone for your stay.
On-Site Restaurant and Bar: Enjoy convenient dining options for breakfast, lunch, and dinner without having to leave the hotel.
Room Service: For those who prefer to dine in the comfort of their room, room service is typically available.
Outdoor Swimming Pool: A refreshing outdoor pool perfect for relaxing and unwinding under the Arizona sun.
Fitness Center: A well-equipped gym for guests to maintain their workout routine while traveling.
Business Center: Access to computers and printing services for your business needs.
Meeting and Event Spaces: Facilities available for corporate meetings, conferences, or social events.
Complimentary Wi-Fi: Stay connected throughout the hotel with free wireless internet access.
Digital Key: Utilize the Hilton Honors app for convenient digital check-in and room key access on your mobile device (note: past customer feedback suggests verifying side door access with front desk).
On-site Parking: Convenient parking available for guests.
Dry Cleaning/Laundry Service: For guests needing to refresh their wardrobe during their stay.
Comfortable Rooms: Guests frequently praise the comfort and size of the rooms, with cozy beds designed for a good night's sleep.
Proximity to SanTan Village: Unbeatable access to extensive shopping, dining, and entertainment options just steps away.
Dedicated Staff Members: Certain staff members, such as Romaine at the front desk and Kody at the bar, consistently receive high praise for their outstanding professionalism and willingness to go above and beyond for guests.
Modern Amenities: The hotel offers contemporary amenities to enhance guest comfort and convenience, from well-equipped fitness facilities to in-room features.
Hilton Honors Program Benefits: As part of the Hilton portfolio, guests can earn and redeem Hilton Honors points, offering loyalty benefits like digital key, late checkout (subject to availability), and exclusive member rates.
Versatile for Both Business and Leisure: The hotel’s combination of comfortable accommodations, business facilities, and leisure amenities makes it suitable for a wide range of travelers.
Like all Hilton properties, the DoubleTree by Hilton Hotel Phoenix - Gilbert frequently participates in various promotions and special offers designed to provide value to its guests. While specific offers can change, it's always recommended to check the official Hilton website for the DoubleTree Gilbert or contact the hotel directly for the most current deals. Common promotions you might find include:
Hilton Honors Member Rates: If you're a Hilton Honors member (free to join!), you can often secure exclusive lower rates, earn points on your stays, and enjoy benefits like digital check-in and late check-out.
Weekend Getaway Packages: Look for special rates on weekend stays, perfect for a short escape or a staycation to enjoy the local Gilbert area.
Advance Purchase Discounts: Planning your trip ahead? Booking in advance can often lead to significant savings on your room rate.
Package Deals: Sometimes, the hotel may offer packages that combine your stay with local attractions, dining credits, or other amenities.
Seasonal Promotions: Keep an eye out for seasonal deals tied to holidays, local events, or specific travel periods in Arizona.
To ensure you receive the best available rate and to inquire about any specific current promotions, it's always best to visit the official Hilton website for DoubleTree by Hilton Hotel Phoenix - Gilbert or call the hotel directly.
Address: 1800 S Santan Village Pkwy, Gilbert, AZ 85295, USA
Phone: (480) 809-4100
For residents of Arizona, particularly those living in or near the East Valley, the DoubleTree by Hilton Hotel Phoenix - Gilbert offers a compelling option for a variety of local needs. It’s not just a hotel for out-of-state visitors; it's a convenient, comfortable, and well-located resource right in our own community.
Firstly, for locals planning a "staycation," the DoubleTree provides an excellent opportunity for a change of scenery without the need for extensive travel. Imagine a weekend getaway focused on shopping and dining at SanTan Village, all within walking distance of your comfortable room. The outdoor pool offers a pleasant escape, especially during our sunny Arizona days, and the on-site restaurant and bar provide convenient dining options so you don't even have to leave the property if you choose. The warm cookie welcome truly makes it feel like a treat, even if home is just a short drive away.
Secondly, for those who frequently host out-of-town guests, this DoubleTree is an ideal recommendation. Its prime location near SanTan Village ensures visitors have plenty to do right at their doorstep, from shopping and dining to entertainment. The comfortable rooms and welcoming atmosphere provide a great base for your guests to explore Gilbert and the surrounding areas, making their visit to Arizona more enjoyable and memorable. Plus, offering them a hotel with such easy access to amenities can ease the burden on local hosts.
Furthermore, for local business professionals who might need a quiet space for a temporary project, or those attending events and meetings in the Gilbert area, the hotel offers a professional environment with necessary amenities like complimentary Wi-Fi and a fitness center. Its proximity to major business hubs in Gilbert and Chandler makes it a practical choice for short-term work-related stays. While individual staff experiences may vary, the consistent praise for certain team members like Romaine and Kody highlights the potential for exceptional service that can make a business trip more pleasant.
In summary, the DoubleTree by Hilton Hotel Phoenix - Gilbert serves as a versatile and appealing option for Arizona residents. Its strategic location, comfortable accommodations, and range of services make it suitable for staycations, accommodating visiting friends and family, and supporting local business needs. It's a reliable choice that contributes positively to the local hospitality landscape, offering a welcoming experience right here in Gilbert.
1800 S Santan Village Pkwy, Gilbert, AZ 85295, USA
I've stayed here two months in a row for work. Pros: the rooms are very comfortable - good size and cozy bed. Romaine at the front desk is a gem. Kody at the bar is also fantastic. The location is central to most things in Gilbert. Cons: some members of the staff lack professionalism and training. There seems to be a disconnect in communication across the board. I reached out before my first stay to inquire about steamers on the property. I was assured they are available upon request at the front desk. When I asked for a steamer upon arrival, I was told very bluntly that they don't have any. When I asked a different associate the next day, I was told they DO have them, but I needed to talk to housekeeping. I filled out a survey after my visit and the manager apologized and assured me that a steamer would be available for me in the future. Upon arriving for my second visit, I asked about a steamer and was told by a different associate that they don't have steamers at the property. I asked another associate a day later (Romaine) who was not sure, but took my information to pass to housekeeping and promised that one would be brought to my room if available. She went above and beyond by tracking one down that night and personally delivering it to me. Overall, this is a decent hotel with reasonable accommodations, but if you need to interact with the staff you may be left confused and frustrated.
Jun 16, 2025 · Sandra HenekaTerrible experience. Shower does not drain. I was taking a shower and the bath tub is filling up with water. I checked to make sure the drain was open. It was. But was very slow draining so you standing in several inches of water while you shower. Also more water comes out of the spout than the shower head. I asked for both of my rooms to be connected. We have small children and wanted them to access our room directly instead of having to go out their door into common hallways to get to our room. I specifically requested this when I called to book the rooms. When I chose my rooms, I assumed my preferences would be reflected in my room options. They weren’t. And they did not have any rooms available when I realized the mistake. My cell phone Hilton app downloaded the room keys but would not open the exterior side doors. Did not realize this until we already unloaded our luggage for family of 7. When I told front desk the problem, all they said was oh, I will make you a room key. These keys did not open the side doors either. Very frustrating after a long day of travel. The gym was nice but the comfort of the bathrooms and building accessibility are terrible. Try somewhere else first in my opinion and call to verify preference before you arrive. I stay in hotels over 200 nights a year and was very disappointed in this hotel.
May 02, 2025 · Cody AlbrightWhen you’re not at home you find a place to stay that make you feel like home. This is very comfortable, yes it’s a Hilton , but it’s also why I stay there. It’s comfortable, the staff is friendly and accommodating, beds are so comfortable, I wake up refreshed and ready to go. Rooms are always well decorated very clean always. This was my choice again and it didn’t disappoint.
Mar 27, 2025 · Bryan WeeseKody, the bartender in the Lobby was the sole reason we’d come back here again!! He was so accommodating, helpful, and super fun to talk to and be around! We went down for one drink, but because he was so great, we had several rounds! Our room felt dated, and not super cleaned, but because of Kody, this will be our go to spot forever in the future! We’ve stayed at multiple hotels on our trip, and he was by far the best employee of anyone we encountered at all of them! THANK YOU FOR BEING SO AMAZING KODY!!! We can’t wait to come back for another long weekend and see you again!!
Mar 03, 2025 · JennyYour hotel is garbage. I am sitting in a room with a Diamond member and I cannot connect my phone, laptop, or tablet to watch a show. Are you all living in the 1990s? This is so frustrating, and when we ask for assistance, we are met with feigned positivity and zero help. When our child was married locally last year we spent over 3k at this one location. Today, we cannot even watch television. We will never stay here again. Do not recommend.
Apr 26, 2025 · Linda Henderson
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