Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport by IHG

For us Arizonans, especially those of us in the East Valley, finding a reliable, comfortable, and conveniently located hotel is always a plus. Whether it's for a quick business trip, hosting visiting family from out of state, or even a local "staycation" to enjoy the amenities, having a go-to spot makes life easier. Today, we're shining a light on a fantastic option right in our backyard: the Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport by IHG. This hotel has garnered a stellar reputation for its exceptional service, sparkling cleanliness, and a breakfast that, according to guests, is even better than it looks online!

As locals, we appreciate places that truly understand hospitality, and the Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport consistently delivers. From the moment you interact with their staff, known for their friendly and "over and above" approach to customer service, you'll feel right at home. This article will provide you with a detailed overview of what makes this hotel a standout choice, leveraging real customer experiences to give you an honest and engaging picture. We'll cover its strategic location, the array of services it offers, its impressive features, and any promotions that might make your next stay even more appealing.

Our aim is to give you all the information you need to consider this hotel for your next need, whether it's for personal travel, welcoming guests, or just knowing a great spot in the East Valley. So, let’s explore why the Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport is so highly recommended by those who have experienced its hospitality firsthand.

Introduction / Overview

The Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport by IHG is a modern and highly-rated hotel known for its exceptional guest experience. Nestled conveniently near the Phoenix-Mesa Gateway Airport, it serves as an ideal base for both business and leisure travelers exploring the East Valley. What truly sets this hotel apart, as highlighted by numerous guest reviews, is its unwavering commitment to customer service and overall quality.

From the outset, guests are often impressed by the proactive and friendly nature of the staff. Encounters with team members like Taylor, who goes the "extra mile" to find discounts, or Cash and Alan at check-in, who are described as "very nice young men," paint a clear picture of a welcoming environment. The commitment to guest satisfaction extends to every interaction, with staff consistently asking if there's "anything else they could do for us," leaving "no doubt" they meant it.

Beyond the friendly faces, the hotel boasts a beautiful and clean environment. The complimentary breakfast, often a highlight for Holiday Inn Express properties, is exceptionally well-received here. Guests have enthusiastically confirmed that the breakfast is "absolutely delicious" and "even better" than depicted on the website, featuring a wide variety of options for "heavy eaters to light snackers." The presence of attentive staff like Bill in the breakfast area, ensuring "plenty of food," further elevates the dining experience.

The hotel's amenities, including comfortable beds, soft towels, Dove brand bathroom products, a clean pool area with specific towels, and proximity to various eateries and major retail stores like Target and Walmart, contribute to a seamless and comfortable stay. This combination of top-notch service, cleanliness, excellent food, and convenient features firmly establishes the Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport as a premier choice in the Gilbert-Mesa area.

Location and Accessibility

The Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport is ideally situated at 5530 S Power Rd, Gilbert, AZ 85295, USA. This location offers exceptional convenience, particularly for those utilizing the Phoenix-Mesa Gateway Airport (AZA), as the name suggests. Being just minutes away from the airport makes it an unparalleled choice for travelers with early flights, late arrivals, or those simply seeking a stress-free transition to or from their air travel.

For locals, this strategic positioning in Gilbert, a vibrant and growing community in the East Valley, provides easy access to a multitude of local attractions and amenities. The hotel's proximity to major roadways, including Power Road and Loop 202, ensures smooth and quick commutes to various parts of Gilbert, Mesa, and even Chandler and Queen Creek. This connectivity is invaluable for residents attending events, visiting family, or exploring different areas of the sprawling Phoenix metropolitan area.

Beyond airport access, the surrounding area is rich with conveniences. Guests consistently praise the abundance of "eateries in the area," ranging from casual dining to more upscale options, meaning a variety of meal choices are just a short drive away. Furthermore, the presence of major retail stores like Target and Walmart nearby makes it incredibly convenient for guests to pick up any essentials, groceries, or enjoy some retail therapy without venturing far from the hotel. Local attractions such as Big League Dreams Sports Park, Riparian Preserve at Water Ranch, and various golf courses are also easily accessible, catering to leisure and recreational interests. The combination of excellent transport links and immediate access to dining, shopping, and entertainment makes this location a significant asset for any visitor or local needing accommodation in the East Valley.

Services Offered

• Complimentary Hot Breakfast: Guests enjoy a free, delicious, and varied hot breakfast buffet daily, featuring a range of options for all appetites, often praised as even better than advertised.
• Exceptional Customer Service: The staff, from the front desk to the breakfast area, are consistently highlighted for their friendliness, helpfulness, and willingness to go "above and beyond" for guests, including finding discounts.
• 24-Hour Front Desk: Round-the-clock service ensures guests can check in, check out, or receive assistance at any time.
• Outdoor Oasis with Designer Pool & Hot Tub: A well-maintained outdoor pool area featuring a designer swimming pool, hot tub, fire pits, and comfortable lounging areas for relaxation. Pool-specific towels are provided.
• 24-Hour Fitness Center: A well-equipped gym is available for guests who wish to maintain their workout routine.
• Free Wi-Fi: High-speed internet access is provided throughout the property and in all rooms.
• Complimentary Parking: Guests have access to free self-parking on site.
• Pet-Friendly Accommodation: Pets are allowed upon request, though charges may apply.
• Business Center: Facilities are available for guests needing to work, including computers and printing services.
• Dove Brand Bathroom Products: Rooms are stocked with quality Dove brand toiletries.
• Shuttle Service (to Mesa Gateway Airport): While mentioned, it's always advisable to confirm availability and schedule directly with the hotel.

Features / Highlights

• Outstanding Staff Service: The most frequently praised highlight is the hotel's staff. Guests rave about their friendliness, attentiveness, and proactive efforts to assist, creating a welcoming and personalized experience. Instances of staff finding discounts and treating guests "like family" are often cited.
• Delicious and Varied Free Breakfast: The complimentary hot breakfast is a significant draw, often exceeding expectations with its quality and wide selection, catering to diverse preferences.
• Immaculate Cleanliness: The hotel is consistently described as "beautiful" and "clean" throughout, from the lobby to the guest rooms and common areas.
• Comfortable Beds and Quality Linens: Guests report "comfy" beds and towels that "weren't stiff," ensuring a restful and pleasant sleep experience.
• Refreshing Pool Area: The clean outdoor pool with a hot tub and provided pool-specific towels offers a great spot for relaxation and enjoyment under the Arizona sun.
• Convenient Location with Nearby Amenities: Its proximity to Phoenix-Mesa Gateway Airport is a huge plus, and the surrounding area offers "plenty of eateries" and major retail stores like Target and Walmart, making shopping and dining easily accessible.
• Dove Brand Bathroom Products: A small but appreciated touch, the provision of well-regarded Dove brand toiletries enhances the in-room experience.

Promotions or Special Offers

As part of the IHG (InterContinental Hotels Group) family, the Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport frequently participates in a variety of promotions and special offers designed to provide value to guests. While specific deals can vary based on season and availability, it's always recommended to check the official IHG website or call the hotel directly for the most current information. Common promotions often include:

• IHG One Rewards Member Rates: Members of the IHG One Rewards loyalty program typically receive exclusive discounted rates, along with perks like earning points for stays that can be redeemed for free nights or other benefits.
• Advance Purchase Rates: Discounts may be available for booking your stay a certain number of days in advance.
• Stay Longer and Save: Offers for reduced rates when booking multiple nights, encouraging extended stays.
• Package Deals: Sometimes, packages might bundle room rates with local attractions or dining credits.
• AAA/AARP Discounts: Members of these organizations often qualify for special rates.
• Government & Military Rates: Special pricing is usually available for eligible government employees and military personnel.
• Seasonal Promotions: Look out for specific holiday deals or summer/winter specials.

As noted in a customer review, staff members like Taylor are proactive in checking for applicable discounts, so don't hesitate to inquire when making your reservation or during check-in. Booking directly through IHG's channels is generally the best way to access the full range of available offers and ensure the best rate.

Contact Information

To inquire about reservations, services, or any specific needs for your stay at the Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport by IHG, you can use the following contact details:

Address: 5530 S Power Rd, Gilbert, AZ 85295, USA

Phone: (480) 507-3000

Mobile Phone: +1 480-507-3000

Given the overwhelmingly positive feedback about their staff, calling the hotel directly is highly recommended. The friendly and helpful team will be able to provide you with the most accurate and up-to-date information regarding room availability, amenities, current promotions, and any other specific questions you may have to ensure a comfortable and enjoyable stay.

Conclusion: Why this place is suitable for locals

For us Arizonans, especially those of us residing in the East Valley, the Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport by IHG is an exceptionally suitable and highly recommended lodging option for a multitude of reasons. Firstly, its prime location on Power Road offers unparalleled convenience. Whether you're catching an early flight out of Phoenix-Mesa Gateway Airport, welcoming out-of-state visitors, or attending events in Gilbert or Mesa, its accessibility is a significant advantage. It allows us to navigate our busy lives with ease, providing a seamless transition to and from air travel or a central hub for exploring our local communities without long commutes.

Beyond its location, the hotel truly shines in its commitment to hospitality, a quality we deeply appreciate here in Arizona. The consistent praise for the staff – their friendliness, helpfulness, and willingness to go "above and beyond" for guests – creates a welcoming atmosphere that feels like home. This level of personalized service, exemplified by individuals like Taylor and Bill, ensures that every stay is not just comfortable, but genuinely pleasant. Knowing there's a hotel where you and your loved ones will be "treated like family" is incredibly reassuring.

Furthermore, the amenities cater perfectly to both our practical needs and our desire for comfort. The complimentary hot breakfast, consistently lauded as delicious and varied, provides a fantastic start to any day, whether it's a workday or a leisure outing. The clean and inviting pool area offers a refreshing escape from our Arizona heat, and the proximity to a plethora of local eateries, as well as major retail outlets like Target and Walmart, means everything you need is just moments away. This combination of convenience, exceptional service, and well-maintained facilities makes the Holiday Inn Express & Suites Gilbert – Mesa Gateway Airport an ideal choice for a variety of local needs, truly making it our "go-to spot on this side of town."