Hotels Near Of MeWisconsinDane CountyMadisonNorman AcresEast Washington Avenue
4402 E Washington Ave, Madison, WI 53704, USA
This is our first experience w Doubletree, since it changed over from Crown Plaza. We were excited about the price, the check attendant was AMAZING w her help, and she had a very inviting demeanor. Everything was great till 6 a.m. hit, and my significant other needed to get up to our room (no key), and I even called down to verify and said my child was sleeping. Of course, my child woke up during the call. She was absolutely rude. I was told I was going to get a phone call from the manager 2 days ago. Still no call. There is no need to write back on a review stating how sorry you are and to give the hotel another try for the public to see if you arent making any attempt to rectify THIS stay.
For residents of Wisconsin, Madison’s east side is a hub of activity, from shopping and dining to its proximity to the Dane County Regional Airport. When you or your out-of-town guests need a comfortable and convenient place to stay, the DoubleTree by Hilton Madison East is a hotel that often comes to mind. As part of the globally recognized Hilton family of brands, this hotel aims to provide a welcoming and contemporary experience. This article provides a comprehensive look at the hotel, detailing its features and services to help you make an informed decision for your next visit to the capital city.
The DoubleTree by Hilton Madison East has undergone a recent rebranding, transitioning from a previous hotel brand, and now offers a refreshed experience. The hotel's design and amenities are geared towards both business and leisure travelers, offering a blend of modern comfort and practical services. A signature part of the DoubleTree experience is the warm chocolate chip cookie upon check-in, a small but memorable gesture that sets a welcoming tone. The hotel's common areas and rooms have a contemporary feel, with a sleek lobby and spacious accommodations that are noted for being very clean. The hotel’s commitment to providing a good experience is evident in its array of on-site amenities, including a restaurant, indoor pool, and a fitness center, all of which are designed to enhance a guest's stay and create a seamless travel experience.
While the hotel generally receives positive feedback, especially for its cleanliness and friendly staff, some reviews suggest that the quality of service can be inconsistent, particularly in high-traffic areas like the restaurant during busy times. This is a common challenge for many hotels, but it is a factor worth considering. Overall, the DoubleTree by Hilton Madison East is a solid choice for those seeking a modern, full-service hotel that offers a comfortable and well-appointed home base for their Madison adventures.
The hotel is located at 4402 E Washington Ave, Madison, WI 53704, USA. This is a highly accessible location, particularly for anyone traveling by car. It is situated off US-151, providing a direct route to downtown Madison and the State Capitol. The hotel is also positioned just across the highway from East Towne Mall, a major retail destination, which offers guests a wide variety of shopping and dining options within a very short drive.
For travelers arriving by air, the hotel’s proximity to the Dane County Regional Airport is a major advantage, as it is only about a 15-minute drive away. This makes it an ideal choice for both business travelers and those hosting out-of-town guests. The hotel is also conveniently located for exploring other Madison attractions. The University of Wisconsin-Madison campus and the Kohl Center are within a 20-minute drive, making it a good option for people visiting for sporting events or campus tours. Attractions like Olbrich Botanical Gardens and the Henry Vilas Zoo are also easily accessible, adding to the hotel's appeal as a central hub for all-around city exploration. The free on-site parking is another significant benefit, as it eliminates the hassle and cost of finding parking, which can be a challenge in other parts of the city.
The DoubleTree by Hilton Madison East provides a comprehensive list of services and amenities designed to cater to a diverse clientele, from business travelers to families on vacation.
On-Site Dining and Bar: The hotel features an on-site restaurant and bar, Tailwinds, which serves American cuisine for both breakfast and dinner. This provides a convenient dining option without having to leave the hotel. The hotel also has a coffee shop, and a 24-hour "Made Market" pantry, which offers snacks and beverages for late-night cravings or a quick bite.
Indoor Pool and Fitness Center: For recreation and wellness, the hotel boasts an indoor pool and a well-equipped fitness center. The pool is a popular feature for families, while the fitness center is beneficial for guests who want to maintain their workout routine while traveling. Both facilities are designed to be clean and well-maintained.
Pet-Friendly Policy: The hotel is pet-friendly, welcoming furry family members for a non-refundable fee. This is an important service for many travelers who consider their pets an integral part of their travel plans. It's best to confirm the hotel's specific pet policies and fees when booking.
Business and Meeting Facilities: The hotel is well-equipped for business needs, with a 24-hour business center and a conference center with 12 meeting rooms. This makes it an ideal location for corporate meetings, conferences, or large social events. Free Wi-Fi is available throughout the hotel to support both business and leisure activities.
In-Room Amenities: Rooms are designed for comfort and convenience, with amenities like a refrigerator and a coffee maker. The hotel is also equipped with modern technology, including digital keys and a connected room system, which allows guests to control various room features from their smartphone.
The DoubleTree by Hilton Madison East stands out for a number of key features and highlights that are frequently mentioned by guests and reflected in its offerings.
Cleanliness and Modernity: Guests consistently praise the hotel for its cleanliness. The recently renovated interior, including modern furnishings and well-maintained rooms, is a significant highlight. This focus on a fresh and clean environment is crucial for a comfortable stay.
Welcoming Staff and Signature Cookie: The warm chocolate chip cookie given upon check-in is a famous brand staple that guests love. Many reviews also highlight the friendly and accommodating nature of the staff, especially the front desk team, who are often praised for their inviting demeanor and helpfulness.
Convenient Location: The hotel’s location on East Washington Avenue is a major draw. Its proximity to East Towne Mall, the airport, and major highways makes it a very practical and time-saving choice for travelers. The free parking is another huge bonus that enhances the convenience.
Full-Service Experience: Unlike some limited-service hotels, the DoubleTree offers a complete package with an on-site restaurant, bar, and recreational facilities. This means guests have everything they need for a comfortable stay all under one roof, which is particularly appealing for families or those on a relaxing getaway.
For reservations, inquiries, or more information about the hotel and its services, you can use the following contact details.
Address: 4402 E Washington Ave, Madison, WI 53704, USA
Phone: (608) 244-4703
The mobile phone number is also +1 608-244-4703.
For residents of Wisconsin, the DoubleTree by Hilton Madison East is an excellent option for a variety of occasions. It is a perfect choice for hosting out-of-town guests who are flying into Dane County Regional Airport, providing them with a comfortable and conveniently located home base. It’s also a great option for a local “staycation” weekend, particularly for families who want to enjoy the indoor pool and explore the east side of Madison. The hotel's full-service amenities and modern, clean rooms offer a reliable and enjoyable experience without having to travel far from home. While some guests have had mixed experiences with service, the hotel's overall reputation for cleanliness, comfort, and convenience makes it a very suitable and practical choice for locals seeking a quality stay in their own capital city.
4402 E Washington Ave, Madison, WI 53704, USA
This is our first experience w Doubletree, since it changed over from Crown Plaza. We were excited about the price, the check attendant was AMAZING w her help, and she had a very inviting demeanor. Everything was great till 6 a.m. hit, and my significant other needed to get up to our room (no key), and I even called down to verify and said my child was sleeping. Of course, my child woke up during the call. She was absolutely rude. I was told I was going to get a phone call from the manager 2 days ago. Still no call. There is no need to write back on a review stating how sorry you are and to give the hotel another try for the public to see if you arent making any attempt to rectify THIS stay.
Jul 24, 2025 · Tia MarshallWe stayed here recently for the 1st time and really enjoyed it. The room was great, everything was very clean. They have shampoo, conditioner, and body wash dispensers in the shower and moisturizer in the bathroom. The staff were very kind and easy to work with. The restaurant was super busy the Saturday night we were there and they seemed a bit short staffed. The kitchen is on the other side of the hotel so staff was in and out a lot and sometimes customers were left alone in the restaurant for what seemed like extended periods of time. The food was good though and one person (tall, thin, dark hair, in black jeans) was doing the work of 3 people. They really went above and beyond, even though they were super busy.
Mar 12, 2025 · K DayThis hotel is FAR from 4 stars. First of all the amount of homeless, trashy people hanging out around the building and in the lobby was ridiculous. TWICE we had people approach us asking for drugs or money. The room was clean but very worn out. The floor boards are all broken and warped. The bed was worn out. It was like sleeping in a bowl. The pillows are way too tall. They hurt my neck trying to sleep like that. The elevator was broken. We had to use the stairs. There was an alarm going off for at least 2 hours in the middle of the night. I didn’t get much sleep and I had to drive all day the next day. They asked me how my stay was, so I told them. All they said was “sorry to hear that”. They don’t actually CARE how my stay was. They need to reevaluate the property. It’s definitely not 4 stars. 3 stars at best.
Jun 15, 2025 · Amy PetersonGreat Hotel, very friendly staff we received an upgrade to a suite without asking… More Resort like than most hotels with the towel animals and such! I would highly recommend this hotel to anyone visiting Madison
Jul 25, 2025 · Dianna ParksI stay here about once a week. This is one of my favorite places to stay. The rooms are always clean and well supplied. The staff is amazing and make you feel like family. I am disabled and travel with a service dog. The staff is always willing to assist me with any concerns or needs. I would highly recommend staying here when your visit or traveling through this area. You won't be disappointed.
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