Embassy Suites by Hilton Phoenix Tempe

Hotels Near Of MeArizonaMaricopa CountyTempeSouth TempeSouth Rural Road

4400 S Rural Rd, Tempe, AZ 85282, USA

4.0

Another Embassy Suites that pulled our review. This used to be, around 7 years and longer ago, a really good place to stay. Convenient to locations in Mesa, Tempe, without being too far from Chandler, Gilbert and Phoenix. It's near the freeway, but did not feel too noisy. We had a number of very pleasant, quiet stays and enjoyed their pool and hot tub, as well as breakfasts and dinners in their restaurant. About six years ago, it became a party spot where people would drink in the pool area, use it to host their own private parties, and the garbage cans would remain overflowing with alcohol containers and trash throughout the stay. The pool became slimy and disgusting and was no longer well maintained. The hotel seemed to have made a lot of budget cuts and appeared to be short staffed. The towels were no longer nice, clean and fluffy. They were grungy and thin. The hotel had a huge mold infestation that affected a large number of rooms and was both visible and noticeable by smell. We would overhear other hotel guests commenting on the smell when in the common areas. They switched to Styrofoam plates that they were leaving out for guests to help themselves with, but unfortunately, somebody dripped nail polish all over the Styrofoam plates. We let both the hotel front desk and their corporate know about what was going on in their hotel. We also saw a decline of similar nature in other Hilton properties and no longer is the quality there with the Hilton name. Do NOT recommend the Embassy Suites by Hilton in Tempe nor any of the Hilton properties we have had the misfortune of staying in over the past several years.

A W
  • Overview
  • (480) 897-7444
  • www.hilton.com

Embassy Suites by Hilton Phoenix Tempe Introduce

For residents of Arizona, particularly those navigating the bustling Phoenix metropolitan area, finding a hotel that combines comfort, convenience, and value is always a top priority. Whether you're hosting out-of-town guests, need a temporary base during home renovations, or are simply looking for a local getaway, the right accommodation can make all the difference. In Tempe, a vibrant city known for its university, corporate hubs, and lively atmosphere, **Embassy Suites by Hilton Phoenix Tempe** aims to provide a welcoming experience for all types of travelers.

Embassy Suites properties are renowned for their all-suite accommodations, offering more space and privacy than traditional hotel rooms. This design philosophy is particularly appealing for longer stays, families, or business travelers who appreciate separate living and sleeping areas. With a commitment to guest satisfaction, Embassy Suites by Hilton Phoenix Tempe strives to provide a comfortable and convenient stay in the heart of the East Valley. Let's explore what this hotel offers and why it might be the perfect choice for your next stay in Arizona.

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Location and Accessibility

The location of **Embassy Suites by Hilton Phoenix Tempe** is a significant advantage, placing guests in a highly accessible and convenient part of Tempe. You’ll find this hotel at **4400 S Rural Rd, Tempe, AZ 85282, USA**. Rural Road is a major north-south artery in Tempe, providing excellent connectivity to various parts of the city and the wider Phoenix metropolitan area.

This address positions the hotel centrally within Tempe's business district. As one guest highlighted, it's "centrally located in the business district of Tempe," making it ideal for corporate travelers or those attending events in the area. Its proximity to the **US-60 freeway (Superstition Freeway) at Rural Road** is a major benefit, offering quick access to other major highways like I-10 and Loop 202. This means you can be at **Sky Harbor International Airport in less than 10 minutes**, which is a huge convenience for those flying in or out.

Beyond business and airport access, the location offers easy reach to a variety of amenities. "Shopping, gas stations, fast food, and upscale restaurants are all easily accessible," as noted by a reviewer. This makes daily errands and dining choices remarkably simple. Arizona State University (ASU) and its surrounding attractions, including Sun Devil Stadium and the Mill Avenue District, are also within a reasonable driving distance, providing entertainment and cultural options. The strategic placement of Embassy Suites by Hilton Phoenix Tempe truly enhances the ease and efficiency of any stay in the region.

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Services Offered

  • **Complimentary Made-to-Order Breakfast:** A standout feature, guests praise the "outstanding" free, made-to-order breakfast, often including an omelet station. This substantial meal provides a great start to the day.

  • **Complimentary Evening Reception:** The hotel offers a complimentary evening reception, which typically includes light snacks and beverages, often with "2 free drinks generously poured," as mentioned by a guest. This provides a relaxing end to the day and a social opportunity.

  • **Professional, Friendly, and Efficient Staff:** Numerous staff members were singled out for recognition, including GM Ted Trembath, Assistant GM Lucinda, front desk veteran Jessica, front desk manager Adrian, Aaron, Greg, and Jacki. Guests consistently describe the staff as "excellent," "a pleasure to deal with," "professional, friendly, courteous, and efficient," with high praise for their hiring and training.

  • **On-site Restaurant:** The hotel has a restaurant, with one guest noting the food was "pricey but very good," offering convenient dining options without leaving the property.

  • **Swimming Pool and Hot Tub:** The hotel features a pool and hot tub for guest relaxation and enjoyment, though past reviews have indicated varying levels of cleanliness and maintenance over time, it's a listed amenity.

  • **Fitness Center:** While not explicitly detailed in the provided reviews, Embassy Suites typically offer fitness centers for guests to maintain their routines.

  • **Pet-Friendly Policy:** While not explicitly stated in this set of reviews, many Embassy Suites properties are pet-friendly, though it's always best to confirm directly with the hotel regarding specific policies and fees.

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Features / Highlights

  • **All-Suite Accommodations:** Each guest room is a spacious suite, offering separate living and sleeping areas. This provides generous square footage and enhanced privacy, making it ideal for families, extended stays, or business travelers needing space to work.

  • **Comfortable Bedding:** Guests have specifically highlighted the "extremely comfortable" beds, ensuring a restful night's sleep.

  • **Integrated Heating and Cooling System:** The rooms feature an "integrated rather than those annoying units that are stuck in the wall and blow on the bed all night," contributing to a quieter and more comfortable climate control experience.

  • **Outstanding Breakfast and Evening Reception:** The complimentary made-to-order breakfast with an omelet station and the evening reception with complimentary drinks are consistent highlights, adding significant value and convenience to the stay.

  • **Exceptional Staff Quality:** The hotel boasts a highly praised staff, from the General Manager to the front desk team, with guests commending their professionalism, friendliness, efficiency, and attentiveness. This consistent positive feedback on staff is a major highlight.

  • **Prime Central Location:** Situated directly off Highway 60 at Rural Road, the hotel offers quick access to Sky Harbor International Airport (under 10 minutes) and is centrally located in Tempe's business district, with easy access to shopping, dining, and other areas of the East Valley.

  • **Quiet Environment Despite Proximity to Freeway:** Despite being near a freeway, the hotel is noted for not being "too noisy," indicating good sound insulation for a peaceful stay.

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Promotions or Special Offers

As a proud member of the Hilton family of brands, **Embassy Suites by Hilton Phoenix Tempe** frequently offers a variety of promotions and special packages designed to provide value and enhance the guest experience. While specific offers can vary based on seasonality and current marketing strategies, common types of promotions often include:

  • **Hilton Honors Member Rates:** Guests who are members of the complimentary Hilton Honors loyalty program can often unlock exclusive discounts, earn points towards free nights, and receive benefits like complimentary Wi-Fi. Look for "Honors Discount" rates.

  • **Advance Purchase Discounts:** Booking your stay well in advance can often secure a lower rate, especially if your travel dates are firm.

  • **Weekend Getaway Packages:** Special rates or inclusions for weekend stays might be available, encouraging leisure travel.

  • **AAA/AARP Member Discounts:** Members of AAA/CAA and AARP often qualify for reduced room rates.

  • **Military and Government Rates:** Special pricing is typically extended to active and retired military personnel, as well as government employees.

  • **Longer Stay Discounts:** Given the all-suite format, there may be specific discounts for stays of multiple nights, a week, or longer, which are particularly beneficial for extended business trips or family visits.

To find the most current and relevant promotions for your specific travel dates and needs, it is highly recommended to visit the official Hilton website for Embassy Suites by Hilton Phoenix Tempe or contact the hotel directly using the provided phone number. They can provide detailed information on all available offers.

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Contact Information

For reservations, inquiries about amenities, or to discuss specific needs for your stay at **Embassy Suites by Hilton Phoenix Tempe**, you can reach them directly:

**Address:** 4400 S Rural Rd, Tempe, AZ 85282, USA

**Phone:** (480) 897-7444

**Mobile Phone:** +1 480-897-7444

You can also typically find more information and make reservations through the official Hilton website.

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Conclusion: Why Embassy Suites by Hilton Phoenix Tempe is Suitable for Locals

For residents of Arizona, particularly those within the expansive Phoenix metropolitan area, **Embassy Suites by Hilton Phoenix Tempe** offers a highly suitable and often ideal solution for a variety of temporary accommodation needs. While many associate hotels with out-of-state tourists, locals frequently find themselves in situations where a comfortable, amenity-rich, and conveniently located hotel like this is the perfect fit.

Here's why Embassy Suites by Hilton Phoenix Tempe is particularly well-suited for Arizona locals:

  • **Home Renovations or Unexpected Displacements:** If your home in Tempe, Mesa, Chandler, or a nearby city is undergoing significant renovations, experiencing unforeseen damage (like a pipe burst), or you need temporary housing during an insurance claim, the spacious suites provide a much-needed sense of normalcy. You can remain in the area, close to work, schools, and your community, with more space than a standard hotel room.

  • **Hosting Out-of-Town Guests:** For locals hosting family or friends who are visiting Arizona, Embassy Suites offers an excellent overflow option. Your guests can enjoy their own comfortable and private suite, complete with complimentary breakfast and evening reception, while still being close to your home. This alleviates the pressure of accommodating everyone under one roof.

  • **Business Travel within the Valley:** If your job requires a temporary assignment, training, or meetings in a different part of the Valley (e.g., traveling from Glendale to Tempe for a week-long project), the hotel's central location in the business district and proximity to major freeways makes for an efficient and comfortable business trip.

  • **"Staycations" and Local Getaways:** Sometimes, you just need a change of scenery or a relaxing break without leaving the metro area. The generous suites, comfortable beds, pool access, and complimentary breakfast make it an appealing option for a local "staycation," allowing you to unwind without the hassle of long-distance travel.

  • **Proximity to Sky Harbor Airport:** For locals with very early flights or late arrivals/departures from Phoenix Sky Harbor International Airport, staying at Embassy Suites the night before or after a trip can significantly reduce travel stress and ensure a more relaxed journey.

Despite one historical negative review regarding maintenance issues and pool cleanliness, the more recent positive feedback overwhelmingly emphasizes the outstanding staff, comfortable rooms, and excellent complimentary amenities (breakfast and evening reception). The strategic location, combined with the all-suite format and exceptional customer service, makes **Embassy Suites by Hilton Phoenix Tempe** a strong recommendation for Arizona locals seeking reliable, comfortable, and convenient accommodation for any temporary need or leisure escape.

Embassy Suites by Hilton Phoenix Tempe Location & Map

4400 S Rural Rd, Tempe, AZ 85282, USA

Reviews

Another Embassy Suites that pulled our review. This used to be, around 7 years and longer ago, a really good place to stay. Convenient to locations in Mesa, Tempe, without being too far from Chandler, Gilbert and Phoenix. It's near the freeway, but did not feel too noisy. We had a number of very pleasant, quiet stays and enjoyed their pool and hot tub, as well as breakfasts and dinners in their restaurant. About six years ago, it became a party spot where people would drink in the pool area, use it to host their own private parties, and the garbage cans would remain overflowing with alcohol containers and trash throughout the stay. The pool became slimy and disgusting and was no longer well maintained. The hotel seemed to have made a lot of budget cuts and appeared to be short staffed. The towels were no longer nice, clean and fluffy. They were grungy and thin. The hotel had a huge mold infestation that affected a large number of rooms and was both visible and noticeable by smell. We would overhear other hotel guests commenting on the smell when in the common areas. They switched to Styrofoam plates that they were leaving out for guests to help themselves with, but unfortunately, somebody dripped nail polish all over the Styrofoam plates. We let both the hotel front desk and their corporate know about what was going on in their hotel. We also saw a decline of similar nature in other Hilton properties and no longer is the quality there with the Hilton name. Do NOT recommend the Embassy Suites by Hilton in Tempe nor any of the Hilton properties we have had the misfortune of staying in over the past several years.

Jun 11, 2025 · A W

The location is perfect. Centrally located in the business district of tempe -- shopping, gas stations fast food and up-scale restaurants are all easily accessible -- and being located right off Hwy-60 at Rural Rd. you can be at Sky Harbor International Airport in less than 10 minutes! The room was clean, the square footage was generous, the bed was extremely comfortable, the heating and cooling system was integrated rather than those annoying units that are stuck in the wall and blow on the bed all night. The free, made to order breakfast, complete with an omelette station was outstanding as was the complementary evening reception (inc. 2 free drinks generously poured). The food at the restaurant was pricey but very good. Overall the stay was great with the best part being the professional, friendly, courteous and efficient staff. STAFF MEMBERS THAT DESERVE RECOGNITION: From top to bottom the staff here is nothing short of excellent and a pleasure to deal with. Starting with GM Ted Trembath, his assistant GM Lucinda, the very most awesome Jessica the front desk veteran who knows everything and goes out of her way to take personal care of the guests. Adrian a front desk manager we encountered upon check-in and who helped us get checked in efficiently and easily, Aaron, Greg, and the extremely pleasant Jacki -- we thank you all! This front staff might be the best from top to bottom we have ever encountered and we travel frequently. Whomever does the hiring and training at this property deserves a raise.

May 19, 2025 · JC

We stayed here last week as a part of a stay and play for travel baseball. Can't say that I love the price of nearly $400 a night but other than that it was great. We had a room for five on the main floor by the pool. Two beds in the main room and a separate room with a pull out couch, tv, desk, sink, microwave and mini fridge. Perfect for five. All of the staff was awesome and pretty great seeing as there were tween boys every where. The gentleman at the host stand in the breakfast restaurant everymorning we were there was the best. He greeted us, joked around, helped with info. Really just a solid dude that enjoys what he does or the people he serves. The breakfast buffet was great. Omelet station and they will Give you a to go box if needed on the run. The bartenders are quite interesting. Heard a lot of chatter about how unfriendly the one of the ladies was that was there two of the nights. Good luck at getting her to say much or smile, but I didn't think she was all that bad. She wasn't taking any crap and that was for sure. Over all a great experience.

Mar 27, 2025 · Kel G

This hotel is right off the freeway and you can't hear the traffic hardly at all. The room was set up nicely with an office area to set up a laptop and work. The beds were comfy and the room was spacious. The balcony was a bit small and enclosed but the view over looking the pool was gorgeous. The complex itself was really welcoming.

Apr 07, 2025 · Zombkat 76

Wanted to say thank you to Jessica G for her attention to our stay. Her kindness and attention to detail was extremely appreciated. There was a discrepancy with our room block but Jessica calmly took the time to help us figure out the issue and advocate for us as guests. I would come back to this hotel again, just to interact with her! Thank you for making our stay better ❤️ We also enjoyed using the pool, the rooms, and layout of hotel.

May 20, 2025 · Kayla Warren

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