Essex Hotel Management

For local users searching "Hotels Near Of Me" and seeking accommodation, it is important to clarify that "Essex Hotel Management" located at 1980 Whitehaven Rd # 201, Grand Island, NY 14072, USA, is not a direct hotel property for guests to book rooms. Instead, Essex Hotel Management (EHM) is a highly experienced and reputable hospitality company. Headquartered in Rochester, New York, EHM has been a trusted leader in the hospitality and real estate industry for over three decades, involved in hotel ownership, development, and, significantly, third-party management for various hotel brands.

Therefore, when a local user searches "Hotels Near Of Me" and encounters "Essex Hotel Management," they are not looking at a hotel in the traditional sense where one checks in. Rather, they are looking at a company that oversees the operations of numerous hotels. If a user were to stay at a hotel managed by Essex Hotel Management, their experience would be shaped by the specific hotel property, its brand, and the operational standards that EHM implements across its portfolio. The address provided, 1980 Whitehaven Rd # 201, Grand Island, NY, likely refers to one of their corporate or regional offices, or perhaps a property they own or manage in that specific area.

The environment of Essex Hotel Management, as a corporate entity, is characterized by its strategic approach to hotel operations. They are an approved management company for premier select-service brands, including Hilton, Marriott, and IHG. This implies that the hotels they manage typically adhere to the brand standards of these well-known franchises. Their focus is on creating environments within their managed properties that are efficient, guest-satisfaction oriented, and profitable. This involves meticulous attention to detail in property operations, from the cleanliness and maintenance of the facilities to the overall guest experience. Their portfolio spans between New York and Florida, encompassing various types of hotels, each with its own unique local environment and guest demographic. For example, some of their managed properties include the Crowne Plaza Lake Placid, the Hampton Inn & Suites Lake Placid, the Fairfield Inn & Suites Geneva Finger Lakes, and properties in Orlando, FL, and Fredericksburg, VA. Each of these hotels offers a distinct environment – from lakeside resorts in the Adirondacks to urban hotels and those near major theme parks – all operating under EHM's management philosophy.

The services provided by Essex Hotel Management are comprehensive, covering almost every aspect of hotel operations. These services are delivered to the hotels they manage, ultimately benefiting the guests who stay at those properties. Their core services include:

• Management Services:

  Comprehensive oversight of hotel operations, ensuring efficiency, guest satisfaction, and profitability. This includes leadership development, operational audits, and strict adherence to brand standards.

• Revenue Strategy:

  Data-driven approaches to maximize hotel revenue through dynamic pricing, demand forecasting, distribution channel optimization, and competitive market analysis. This directly impacts the value guests receive.

• Sales & Marketing:

  Strategic initiatives to boost occupancy and brand visibility, encompassing digital marketing, public relations, partnerships, and targeted sales campaigns to attract diverse market segments.

• Food & Beverage:

  Expertise in concept development, menu engineering, cost control, and operational excellence to deliver exceptional dining experiences within their managed properties, while maintaining profitability.

• Accounting & Financial Oversight:

  Robust financial management, including budgeting, forecasting, reporting, internal controls, and compliance, to ensure the fiscal health and transparency of the hotels they manage.

• Human Resources:

  Comprehensive talent management services covering recruitment, training, employee engagement, performance management, and compliance with labor laws, ensuring well-trained and motivated staff at their properties.

• Technology Solutions:

  Implementation and support of innovative technology systems for property management, guest experience enhancement, data security, and operational efficiencies.
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  Development & Project Management and Procurement:

  Strategic guidance from concept to completion, end-to-end project management for new developments, renovations, and capital improvements, including procurement strategies to optimize cost, quality, and timelines. This means the hotels they manage often undergo significant updates and maintenance to stay current and comfortable.

These services mean that guests staying at an Essex Hotel Management-managed property can expect a certain level of professionalism and consistent quality, as the management company works to optimize every facet of the hotel's operation.

The features that distinguish hotels managed by Essex Hotel Management stem from their award-winning history and commitment to operational excellence. While the specific features vary widely depending on the brand and location of each hotel (e.g., a Hilton Garden Inn will have different features than a Crowne Plaza), some overarching characteristics include:

• Brand Standard Compliance:

  As an approved manager for top brands, their properties are expected to meet the high standards set by Hilton, Marriott, and IHG, ensuring a consistent and reliable guest experience.

• Renovations and Updates:

  EHM is involved in significant renovations and property improvements across their portfolio, meaning guests can often expect well-maintained and updated facilities. For example, they managed the Fairfield Inn & Suites Geneva Finger Lakes which is undergoing a complete refresh renovation in late 2024 to update public spaces and guestrooms.

• Guest Satisfaction Focus:

  Their "Solution-Driven" approach aims for a high level of satisfaction for guests, implying an emphasis on responsive service and addressing guest needs effectively.

• Profitability and Efficiency:

  While a corporate feature, their focus on strong operating margins and cost management indirectly benefits guests through well-run hotels that can reinvest in their facilities and services.

Essentially, the features of a hotel managed by Essex Hotel Management are those that contribute to a positive guest experience within the framework of its specific brand, underpinned by EHM's expertise in operational management, revenue optimization, and property development.

As a hotel management company, Essex Hotel Management does not offer direct promotional information for guests. Instead, any promotional information would come from the individual hotel properties they manage or from the overarching hotel brands (Hilton, Marriott, IHG). Therefore, for local users searching "Hotels Near Of Me" and interested in finding deals at properties managed by EHM, they should look for promotions directly from the specific hotel brands or on the websites of the individual hotels. Common promotional strategies that might be found at an EHM-managed property include:

• Loyalty Program Discounts:

  Discounts and benefits for members of loyalty programs such as Hilton Honors, Marriott Bonvoy, or IHG One Rewards.

• Seasonal Sales:

  Special rates offered during specific seasons, holidays, or events in the local area.

• Advance Purchase Rates:

  Discounts for booking and paying for stays in advance.

• Package Deals:

  Bundled offers that might include breakfast, parking, or local attractions.

• Group Rates:

  Special pricing for groups, corporate events, or weddings hosted at the hotel.

• AAA/AARP Discounts:

  Special rates for members of these organizations.

To find specific rates and availability for a hotel managed by Essex Hotel Management, a local user would need to identify a specific hotel within their portfolio (e.g., Crowne Plaza Lake Placid), and then check that hotel's website or contact them directly via their specific phone number. The phone numbers provided, (716) 775-8291 and +1 716-775-8291, are likely for Essex Hotel Management's corporate operations rather than direct guest booking lines for a hotel.