Extended Stay America - Phoenix - Midtown ico

Extended Stay America - Phoenix - Midtown

Hotels Near Of MeArizonaMaricopa CountyPhoenixMidtownWest Osborn Road

217 W Osborn Rd, Phoenix, AZ 85013, USA

3.0

This is interstate is very unprofessional unorganized. I Harassed by the general manager, Mike, and now the new general manager Also has started harassing me because of my complaints of waking up to Police every morning on two occasions dead bodies Were found in the rooms in my eight month stay here, then on top of that, I woke up to the police Surround the entire building at 2:30 in the morning because of four Missing women Was found here on the third floor in four different rooms by four different strangers being in traffic. Next night when I arrived here for work, I will stop by Teresa at the front desk explaining to me to be careful because I’m on a third floor and that’s where all the young teenager girls was found by the police from being trafficking and missing for months. So again I reached out to Corporate to file my complaints on my safety because I Also was staying on 3rd floor with my son and my daughter so I was placing concerns to make sure that we was OK. At the make place and concern about that that’s where Mike the general manager called me one early morning at work and told me Corporate wants me to leave. I asked why he had no answer. She began to say his new management now and Corporate once you’re gone.Due to me placing my concerns, I tried to make my weekly payment and I was rejected because I was told that Corporate wanted me to leave with no reason no explanation then I will serve eviction papers due to nonpayment when there was absolutely not true, they were refusing to take my payment. Every time I try to pay they tell me that they cannot take my payment and I had to talk to Mike and I know it was because of my complaints to corporate. After court, the judge rules to my favor that it was against the law to not accept anyone’s payment for no reason at all so they threw the case out, and my payment started out freshly now we going back to court 2 weeks later because once again, Corporate says they not honoring what the judge said so now they making me pay a total of $2500.00 when I say this has been the most embarrassing situation I have ever went through at an extended stay. I have been harassed disrespected,lived with roaches no Ac in my room no clean line is provided because I’ve been here long term and only the guest. Who’s here for a short term can get clean line. I have also made these complaints to Corporate no changes so now I will be returning back to court with my lawyer to file my own lawsuit against this particular location. So my advice to you is never ever ever bring your family here to stay. It is not safe. It is not clean. You will get harassed. If you make complaints about anything that they don’t agree with the employees are also strange that’s the best word I can use. So yes, this was the worst place I have ever paid 2000 a month. I stayed from November 2024 to June 2025, so yes, you add that up. Anyone that’s paying that kind of money to stay in a extended stay should be treated way better than how my family and I was treated. No excuses no explanation. my kids leave out for school crackhead laying out in front of our door. I’ll get up leave out for work crackhead out on the back steps laid out urine poop trash The horrible smell everything just on the back steps. I’m talking about so disgusting and the fact that I’m not from Arizona I know nothing about this place was even harder for me And to be treated like this for no reason at all I mean none was so humiliating for my family and I. so don’t ever file a complaint with Corporate if you don’t want to become a target.

Ashley stokes
  • Overview
  • (602) 279-9000
  • www.extendedstayamerica.com

Extended Stay America - Phoenix - Midtown Introduce

Hello, fellow Arizonans! When your plans call for more than just a quick overnight stay in Phoenix – perhaps for a work assignment, a relocation, a lengthy medical visit, or even just an extended vacation – the concept of an "extended stay hotel" becomes incredibly appealing. These properties are designed to offer the comforts of home for longer durations, typically featuring in-room kitchens and more spacious layouts than traditional hotels. Today, we're taking a closer look at the Extended Stay America - Phoenix - Midtown, located at 217 W Osborn Rd, Phoenix, AZ 85013.

Extended Stay America aims to provide a functional and economical solution for travelers needing a "home away from home." Their rooms are equipped with kitchens, which can be a significant cost-saver as you can prepare your own meals. They also typically offer amenities like free Wi-Fi and on-site laundry facilities, addressing the practical needs of longer-term guests. The Midtown location positions it conveniently for access to various parts of Phoenix.

It's important to approach any extended stay option with a clear understanding of what it offers. While the convenience of a full kitchen and the concept of an affordable long-term stay are highly attractive, experiences can vary. Some guests highlight positive aspects such as the equipped kitchens and the generally helpful nature of staff for routine requests. However, some past guest feedback has raised significant concerns regarding safety, property maintenance, cleanliness, and staff interactions, which are crucial for any prolonged stay, especially with family. Due to these serious concerns raised in recent public reviews, it is strongly advised for potential guests, particularly those traveling with children, to exercise extreme caution, conduct thorough due diligence, and consider all available options before booking a stay at this specific location. We recommend contacting the hotel directly and reviewing the most current guest feedback to make an informed decision about suitability for your specific needs.

Extended Stay America - Phoenix - Midtown is strategically situated at 217 W Osborn Rd, Phoenix, AZ 85013, USA. This location places it in the vibrant Midtown area of Phoenix, a central and accessible part of the city for many Arizonans and visitors alike.

Midtown Phoenix is known for its blend of residential areas, business districts, and cultural attractions. The hotel's address on Osborn Road offers good connectivity to major roadways, including being relatively close to State Route 51 and Interstate 10, which are key arteries for navigating the greater Phoenix metropolitan area. This makes it convenient for guests arriving from various parts of Arizona or those who need to commute to different areas of the Valley for work or appointments.

For those relying on public transportation, the Valley Metro Light Rail has stops within reasonable proximity, providing an option to reach downtown Phoenix, Arizona State University's Downtown Campus, and other cultural hotspots like the Phoenix Art Museum and Heard Museum, which are also very close by. Major medical centers, including Saint Joseph's Hospital and Medical Center, are within walking distance, making this location particularly convenient for those with medical appointments or visiting loved ones in the hospital.

While the immediate surroundings might be a mix of commercial and residential, the overall Midtown area offers various dining options, from quick bites to local eateries, within a short drive or moderate walk. The proximity to essential services, combined with relatively easy access to major transportation routes and key Phoenix landmarks, positions Extended Stay America - Phoenix - Midtown as a practical base for longer visits where daily commuting or accessing specific facilities is a priority. Free self-parking is available on-site, a significant benefit in any urban setting, especially for guests with their own vehicles.

Extended Stay America hotels, including the Phoenix - Midtown location, are designed to cater specifically to guests requiring longer stays, and as such, they offer a set of services and amenities aimed at providing a more independent, apartment-like experience.

Services Offered:

  • Fully Equipped Kitchens: Each suite includes a kitchen with a full-size refrigerator, stovetop, microwave, and essential cookware, dishes, and utensils, allowing guests to prepare their own meals.
  • Complimentary Grab-and-Go Breakfast: A daily breakfast offering that typically includes coffee, hot cereal, and pastries for a quick and convenient start to the day. (Note: Guest reviews indicate this can be very basic, often just coffee and pre-packaged oatmeal).
  • Free Wi-Fi: Wireless internet access is available in all suites and public areas.
  • On-Site Guest Laundry Facilities: Self-serve, coin-operated laundry machines are available 24/7 for guest convenience.
  • Pet-Friendly Policy: The hotel welcomes pets for a non-refundable fee (typically with limits on the number and weight of pets).
  • Free Self-Parking: On-site parking is available at no additional charge.
  • 24-Hour Front Desk: Staff available around the clock to assist with check-in, check-out, and general inquiries.
  • Housekeeping Services: For extended stays (typically 8+ nights), a full service housekeeping is provided periodically (e.g., every two weeks), with fresh towels and linens available at the front desk more frequently or for a fee for shorter stays.
  • Air Conditioning: All rooms are air-conditioned for comfort, especially crucial in Arizona's climate.
  • Flat-Screen TV with Premium Channels: Provides in-room entertainment.
  • Iron and Ironing Board: Available in rooms for guest convenience.
  • Private Bathroom: Each suite has a private bathroom with a shower/tub combination and complimentary toiletries.
  • Vending Machines: For quick access to snacks and beverages.
  • Outdoor Pool: A recreational amenity for guests to relax and cool off.

Extended Stay America - Phoenix - Midtown, like other properties under the brand, focuses on providing practical features that appeal to guests needing a long-term accommodation solution.

Features / Highlights:

  • In-Room Kitchens: The most significant highlight, offering a full-size refrigerator, stovetop, microwave, and cooking essentials. This feature allows guests to save money on dining out and prepare meals to their own preferences, which is invaluable for extended stays.
  • Spacious Studio Suites: While not traditional multi-room suites, the studio layout provides distinct areas for sleeping, living, and dining, offering more space than a standard hotel room.
  • Pet-Friendly Accommodation: A major advantage for those relocating or traveling with pets, allowing furry family members to stay with them.
  • Free On-Site Parking: Eliminates the hassle and expense of daily parking fees, a considerable benefit in a metropolitan area.
  • Complimentary Grab-and-Go Breakfast: While basic, it provides a convenient option to grab a quick bite and coffee before starting the day.
  • On-Site Laundry Facilities: Essential for extended stays, providing the convenience of doing laundry without leaving the property.
  • Convenient Midtown Location: Offers easy access to Saint Joseph's Hospital, Heard Museum, Phoenix Art Museum, and is well-connected to major freeways and light rail for broader city access.
  • Outdoor Pool: Provides a means to relax and cool off during Phoenix's warmer months.
  • Value for Longer Stays: The business model is geared towards offering more economical rates for weekly or monthly stays compared to nightly hotel rates.

Extended Stay America often runs various promotions and special offers designed to encourage longer stays and provide value. For Arizonans considering Extended Stay America - Phoenix - Midtown, keeping an eye on these offers can result in significant savings.

Typical promotions and ways to find special offers include:

  • "STAY Longer. Save More." Discounts: This is a cornerstone of the Extended Stay America brand. Guests can automatically save off the best available rate when booking stays of 7+ nights, 30+ nights, or 60+ nights. The longer you stay, the more you typically save.
  • Seasonal Sales: Extended Stay America frequently offers seasonal sales throughout the year. These might be tied to specific holidays or travel periods (e.g., "Summer Sale," "Winter Savings") and can offer percentage discounts on stays. Check their official website for current promotions.
  • Advance Purchase Rates: Booking your stay well in advance can sometimes secure a lower, non-refundable rate. These are suitable if your travel dates are firm.
  • Extended Perks Program: Guests can sign up for the free Extended Perks rewards program to receive exclusive member rates, instant savings, and other benefits, including potential weekly hotel deals.
  • AAA/AARP Discounts: Members of AAA or AARP can often receive discounted rates.
  • Military & Government Rates: Special rates are typically available for eligible military personnel and government employees.
  • Corporate Rates: If you are traveling for business, inquire if your company has a negotiated corporate rate with Extended Stay America.

To ensure you get the best possible rate and take advantage of any current promotions, it is highly recommended to visit the official Extended Stay America website directly for the Phoenix - Midtown location or call their reservations line. Always compare the rates and terms carefully to find the offer that best suits your needs.

For all inquiries, reservations, or to learn more about Extended Stay America - Phoenix - Midtown, please use the following contact information:

Address: 217 W Osborn Rd, Phoenix, AZ 85013, USA

Phone: (602) 279-9000

Mobile Phone: +1 602-279-9000

For the most current information, including the latest promotions and direct booking, it is always recommended to visit their official website or contact them directly via phone.

For Arizonans, choosing an extended stay hotel like Extended Stay America - Phoenix - Midtown can be particularly suitable under specific circumstances, especially when you need a functional and budget-conscious solution for a longer period. The primary advantage for locals is the convenience of having an in-room kitchen. This allows you to maintain your usual dietary habits, prepare home-cooked meals, and significantly save on dining expenses, which can quickly add up during extended periods away from your own kitchen. This is a crucial benefit for anyone on a long-term work assignment, undergoing home renovations, or needing temporary accommodation due to unforeseen circumstances.

The Midtown location offers practical accessibility to central Phoenix, including major medical facilities like Saint Joseph's Hospital, making it a pragmatic choice for those with medical needs. Its proximity to public transportation and major roadways also means that navigating the city, whether for work or leisure, is relatively straightforward. The inclusion of free Wi-Fi and on-site laundry facilities further enhances the self-sufficiency aspect, allowing you to manage daily routines with greater ease, much like you would at home.

However, it is crucial for Arizonans to acknowledge and carefully consider the significant concerns raised in recent customer reviews, particularly regarding safety, cleanliness, and property maintenance. While the concept of an extended stay hotel offers practical benefits, the reported issues with security, pest control, and the condition of some rooms at this specific location are serious and cannot be overlooked. For this reason, while the type of accommodation is suitable for extended needs, potential local guests are strongly advised to investigate the most current conditions and guest feedback for this specific property. It would be prudent to contact the hotel directly with any concerns, especially if traveling with family, to ensure it meets your expectations for a safe and comfortable long-term stay. The value proposition of an extended stay hotel is undeniable when executed well, and for locals, the ability to maintain a sense of normalcy during a temporary relocation or extended visit is invaluable.

Extended Stay America - Phoenix - Midtown Photos

Extended Stay America - Phoenix - Midtown 5
Extended Stay America - Phoenix - Midtown 5
Extended Stay America - Phoenix - Midtown 5
Extended Stay America - Phoenix - Midtown 5
Extended Stay America - Phoenix - Midtown 5
Extended Stay America - Phoenix - Midtown 5
Extended Stay America - Phoenix - Midtown 5
Extended Stay America - Phoenix - Midtown 5
Extended Stay America - Phoenix - Midtown 5
Extended Stay America - Phoenix - Midtown 5

Extended Stay America - Phoenix - Midtown Location & Map

217 W Osborn Rd, Phoenix, AZ 85013, USA

Reviews

This is interstate is very unprofessional unorganized. I Harassed by the general manager, Mike, and now the new general manager Also has started harassing me because of my complaints of waking up to Police every morning on two occasions dead bodies Were found in the rooms in my eight month stay here, then on top of that, I woke up to the police Surround the entire building at 2:30 in the morning because of four Missing women Was found here on the third floor in four different rooms by four different strangers being in traffic. Next night when I arrived here for work, I will stop by Teresa at the front desk explaining to me to be careful because I’m on a third floor and that’s where all the young teenager girls was found by the police from being trafficking and missing for months. So again I reached out to Corporate to file my complaints on my safety because I Also was staying on 3rd floor with my son and my daughter so I was placing concerns to make sure that we was OK. At the make place and concern about that that’s where Mike the general manager called me one early morning at work and told me Corporate wants me to leave. I asked why he had no answer. She began to say his new management now and Corporate once you’re gone.Due to me placing my concerns, I tried to make my weekly payment and I was rejected because I was told that Corporate wanted me to leave with no reason no explanation then I will serve eviction papers due to nonpayment when there was absolutely not true, they were refusing to take my payment. Every time I try to pay they tell me that they cannot take my payment and I had to talk to Mike and I know it was because of my complaints to corporate. After court, the judge rules to my favor that it was against the law to not accept anyone’s payment for no reason at all so they threw the case out, and my payment started out freshly now we going back to court 2 weeks later because once again, Corporate says they not honoring what the judge said so now they making me pay a total of $2500.00 when I say this has been the most embarrassing situation I have ever went through at an extended stay. I have been harassed disrespected,lived with roaches no Ac in my room no clean line is provided because I’ve been here long term and only the guest. Who’s here for a short term can get clean line. I have also made these complaints to Corporate no changes so now I will be returning back to court with my lawyer to file my own lawsuit against this particular location. So my advice to you is never ever ever bring your family here to stay. It is not safe. It is not clean. You will get harassed. If you make complaints about anything that they don’t agree with the employees are also strange that’s the best word I can use. So yes, this was the worst place I have ever paid 2000 a month. I stayed from November 2024 to June 2025, so yes, you add that up. Anyone that’s paying that kind of money to stay in a extended stay should be treated way better than how my family and I was treated. No excuses no explanation. my kids leave out for school crackhead laying out in front of our door. I’ll get up leave out for work crackhead out on the back steps laid out urine poop trash The horrible smell everything just on the back steps. I’m talking about so disgusting and the fact that I’m not from Arizona I know nothing about this place was even harder for me And to be treated like this for no reason at all I mean none was so humiliating for my family and I. so don’t ever file a complaint with Corporate if you don’t want to become a target.

Jun 18, 2025 · Ashley stokes

First I'll start with the room. The couch that turns into a bed the mattress was absolutely disgusting and needs to be changed. The air conditioner did not work properly. The check in person was extremely rude and not helpful. The doors all look like they had been punched. The wall where the door opens was was caved in no door stoppers for prevention. The shower did not work correctly when you changed from bath to shower it did not fully switch which caused low pressure showers. They claimed to have breakfast which they did not. They had coffee out but no cups. Horrible experience would never recommend.

Jun 10, 2025 · Allen Richardson

Filthy and Unsafe — Please Check Other Reviews Before Booking I would strongly caution anyone considering this hotel — please read other reviews before making a reservation. From the moment I arrived, the parking lot felt sketchy. Several people were lingering in their cars for no clear reason, and others stood around by the front entrance, looking as if they were acting as lookouts. The lobby reeked of marijuana, and the elevator was filthy, covered with smudges and grime along the walls and doors. The condition of the hallways was just as bad: the doors were beaten, marred, and looked like they'd been through some serious abuse. My room was bare-bones and dirty. The shower head didn’t function properly — water sprayed down the wall onto the bathroom floor. The carpet was heavily stained and clearly hadn't been cleaned in a long time. Throughout the night, people hung around the parking lot. In the morning, they were still there, openly smoking what appeared to be drugs based on their behavior (deep inhales and long exhales in groups of two or three). The staff was indifferent — not friendly, but not overtly rude either. Very businesslike, with no sense of hospitality. When I checked out in the morning, two guys were standing right outside the lobby door, casually smoking a joint. I would never feel safe bringing my family here. Fortunately, I was alone on business travel. However, the entire atmosphere of this "hotel" felt more like a halfway house or worse. After reading other reviews and seeing management’s cookie-cutter responses, it’s clear that no real improvements are being made. I am thoroughly disappointed in this hotel and will be much more cautious when booking in the future. Save yourself the trouble — stay somewhere else.

Apr 28, 2025 · David R

So when you pull up and approach the front door, there is a parking spot reserved for Law Enforcement. That should tell you everything you need to know. Neither handicap door push bottom worked, the staff were less than friendly, musty rotting smell in the hallway, the elevator was not cleaned the whole time we were there, no paper towels, napkins, plates, or silverware in the room. No coffee maker either. The paper they give you upon check in says that if you call and ask for a coffee pot that they will give you one. So I called to ask for one and they said they no longer give out coffee pots. The shower is little more than a mist. It's not even enough to wash your hair and barely enough to wash you body. The air conditioner did not work properly and did not cool the room. The window only opens a half inch due to a metal piece being screwed in to the window sill to prevent the window from opening. The doors have cracks. The refrigerator, microwave, stove, and dishwasher were all filthy and obviously had not been cleaned in some time. The outlets by the phone, sink, and refrigerator did not work. The TV channels suck. The pool had nasty plastic bags floating in it and did not look like it had been cleaned in a while. The laundry room did not have the vents attached to the dryer. No fire hazard there, right?? I'm stunned the health inspector hasn't come in and said something to the owner. This place is filthy disgusting. I can't imagine it is up to code. I considered calling the health inspector upon checkout. Gross. Never staying there again.

Apr 25, 2025 · Michelle Maggs

Staff and other customers were friendly and helpful. The staff worked hard to insure our requests were met - and if they could not be met right away, they told us that and told us when we could expect a positive resolution. It's Phoenix, so it's hot, but the a/c worked great and the rooms were quiet.

Jun 14, 2025 · DL Jorgensen

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