Fairfield Inn Scranton

Welcome to Fairfield Inn Scranton, a prominent option within the "Hotels Near Of Me" platform category, designed to help local users find convenient and comfortable accommodation solutions in their vicinity. Located at 949 Viewmont Dr, Scranton, PA 18519, USA, this hotel aims to provide a reliable base for both business and leisure travelers exploring the Scranton area. Its strategic position offers accessibility to various local points of interest, dining establishments, and business centers, making it a practical choice for those seeking a balance of comfort and convenience.

The Fairfield Inn Scranton is part of the Marriott family of brands, which generally signifies a commitment to certain service standards and amenities. When considering a stay at this hotel, guests can anticipate a focus on providing a comfortable and functional environment, aligning with the typical offerings of a Fairfield Inn. The hotel's phone number is (570) 346-3222, and for international callers, the mobile phone number is +1 570-346-3222, providing direct contact for inquiries or bookings.

Regarding the environment, the Fairfield Inn Scranton is situated on Viewmont Drive, a location that suggests proximity to commercial areas and main thoroughfares, which can be advantageous for travelers. The exterior and common areas typically reflect the contemporary design ethos of the Fairfield Inn brand, aiming for a fresh and inviting atmosphere. Guests can expect a lobby designed for both relaxation and productivity, often featuring comfortable seating areas and potentially business-friendly amenities. The general ambiance is geared towards providing a welcoming and clean space for guests to return to after a day of activities.

In terms of services, the Fairfield Inn Scranton generally provides a range of amenities aimed at enhancing guest comfort and convenience. A common feature at Fairfield Inn properties is a complimentary breakfast. Based on customer feedback, the breakfast at this particular location includes waffles, which have been highlighted as "excellent" by a past guest. The staff in the breakfast room have also been noted for being "pleasant and helpful," contributing positively to the morning experience. This complimentary breakfast service is a significant benefit, allowing guests to start their day without the added expense or hassle of finding an external dining option. Many Fairfield Inn locations also offer complimentary Wi-Fi access throughout the property, which is crucial for both business travelers needing to stay connected and leisure guests wishing to browse or stream. Fitness centers and indoor pools are also common amenities at Fairfield Inn properties, providing opportunities for guests to maintain their routines while traveling.

Regarding features, the rooms at Fairfield Inn Scranton are typically designed with comfort and functionality in mind. Guests can expect a clean and comfortable room, as affirmed by a customer review. Standard room amenities usually include a comfortable bed with quality linens, a work desk and chair, a flat-screen television, a coffeemaker, and an iron with an ironing board. The bathrooms, while functional, have been noted by one guest to potentially "use some work," specifically mentioning a dirty floor around the baseboards and a large stain in the tub. This feedback indicates an area where the hotel could focus on improvement to ensure consistent guest satisfaction across all aspects of the room experience. Despite this, the overall comfort of the room itself is generally positively perceived.

One notable piece of information from customer reviews concerns parking. A previous guest mentioned receiving a $12 bill for parking, despite not being informed of the charge upfront. This highlights a crucial piece of promotional information or pre-arrival communication that the hotel should ideally provide to avoid unexpected costs for guests. Transparency regarding incidental fees, such as parking charges, is essential for a positive guest experience. While the room price itself was considered "good" by one guest, the unforeseen parking fee detracted from the overall value perception. Prospective guests using the "Hotels Near Of Me" platform should be aware of the possibility of a parking charge and are advised to confirm this detail directly with the hotel upon booking or prior to arrival to manage expectations.

Promotional information for Fairfield Inn Scranton, beyond its standard amenities, would typically emphasize its brand affiliation with Marriott, suggesting a certain level of reliability and loyalty program benefits for Marriott Bonvoy members. For instance, loyal Marriott guests may choose this hotel specifically to earn or redeem points. The hotel might also highlight its proximity to local attractions or corporate offices, depending on its primary target demographic. For users Browse "Hotels Near Of Me," the hotel's location on Viewmont Drive could be a key selling point, indicating easy access to shopping centers, restaurants, or local businesses. The emphasis on a complimentary breakfast with "excellent waffles" is a specific feature that could be highlighted in promotional material to attract guests looking for value-added services.

However, it is also important to present an objective view, incorporating feedback that may highlight areas for improvement. Customer reviews indicate a significant concern regarding housekeeping services. One guest reported consistent failures in daily housekeeping, including instances where the room was not cleaned at all or was only partially serviced, with critical areas like the bathroom neglected. This is a critical service aspect for any hotel, and consistent shortcomings in this area can severely impact guest satisfaction. Furthermore, the lack of response from management to these concerns, even after multiple attempts to reach them via email, is a serious point of feedback. This suggests a potential gap in guest relations and issue resolution processes. For a brand like Marriott, known for its service standards, such feedback is vital for internal review and improvement.

Therefore, while the Fairfield Inn Scranton offers comfortable rooms, a pleasant breakfast experience, and a convenient location, potential guests should be aware of the mixed feedback regarding housekeeping consistency and management responsiveness. Users of "Hotels Near Of Me" looking for accommodation should weigh these points against the hotel's positive attributes, such as its good room price and complimentary breakfast. It is always advisable for prospective guests to confirm specific services and any potential fees directly with the hotel before their stay to ensure a smooth and satisfactory experience.