Hotels Near Of MePennsylvaniaLackawanna CountyClarks SummitNorthern Boulevard
890 Northern Blvd, Clarks Summit, PA 18411, USA
The hotel is good, the issue that we had at this time was the persons that works at the hotel. First, we are with a team that has stayed in that hotel for over 6 years and we never had a small complaint about our kids and then last night the staff decided that the lobby for guests closes at 10pm, B.S. no lobby closes!!! The first incident happened when the front desk staff, Theresa, came to me very aggressively and treated me to invite our family out of the hotel because some kid was loud laughing at the hallway after 10pm. Ok.... First.. kids are happy, they will laugh and enjoy a stay in the hotel with friends. Second... Wasn't my kids!!!!! So, no inquiries to find out what kid was doing what not supposed to do.... Laughing!!! Then, the approach she had with me was not acceptable, there is a difference between knowing how to talk and coming to somebody aggressively and with lost of composure. At the lobby, we had a small celebration for my daughter for her 15th birthday, after that, around 9:50, the staff manager approached us and let us know that Lobby would be closed at 10pm.... Really.... When in the history of the planet a hotel lobby closes????? Guests can't sit down and relax in a small group conversation? We, as a group, are very disappointed with the hotel treatment they gave to us at this time. The impression that we have is for some reason the staff is not prepared professionally to handle a large group. Not at this time!
When searching for "Hotels Near Of Me" in the Clarks Summit, Pennsylvania area, the Hampton Inn Clarks Summit frequently appears as a prominent option. Located at 890 Northern Blvd, Clarks Summit, PA 18411, USA, this hotel is a well-known choice for both leisure and business travelers seeking comfortable and convenient accommodation. For inquiries or reservations, the hotel can be reached at (570) 586-1515 or via mobile at +1 570-586-1515.
The Hampton Inn brand is part of the Hilton family, generally known for providing a consistent and reliable guest experience. Typically, Hampton Inn properties aim to offer a welcoming environment, essential amenities, and a focus on guest satisfaction. This particular Hampton Inn, situated in Clarks Summit, benefits from its location, providing easy access to local attractions, businesses, and dining options, making it a practical choice for those exploring the area or needing a comfortable base for their activities.
The Hampton Inn Clarks Summit is situated in a suburban setting, often characterized by a more relaxed atmosphere compared to urban centers. Its location on Northern Blvd suggests accessibility, likely near major roadways, which is beneficial for guests traveling by car. The exterior of Hampton Inn properties is typically designed to be inviting and modern, with well-maintained landscaping. Inside, guests can generally expect a clean and contemporary design. The lobby areas are usually bright and spacious, often featuring comfortable seating arrangements where guests can relax, work, or socialize. While specific details about the immediate surroundings of this particular hotel would require on-site observation, the general Hampton Inn standard suggests a safe and pleasant environment for guests.
Hampton Inn properties are known for offering a range of complimentary services and features designed to enhance the guest experience. While specific offerings can vary slightly by location, common amenities at Hampton Inn Clarks Summit would likely include:
For those searching "Hotels Near Of Me," promotional offers for Hampton Inn Clarks Summit often align with broader Hilton and Hampton Inn promotions. These can include:
It's always advisable to check the official Hampton Inn or Hilton website directly for the most current and specific promotional offers for Hampton Inn Clarks Summit, as these can change frequently.
While Hampton Inn generally aims for high standards, it's important to provide an objective introduction by acknowledging customer feedback. Recent customer reviews for Hampton Inn Clarks Summit highlight some areas where the guest experience has fallen short for certain individuals. One review notes dissatisfaction with staff interaction, specifically regarding perceived rudeness and unprofessionalism from front desk personnel. Issues mentioned include aggressive communication regarding noise complaints after 10 PM in the lobby, which a guest found to be an unusual and inconvenient policy for a hotel lobby. Another guest reported difficulties during check-in, citing an unhelpful and dismissive attitude when attempting to change a Hilton Honors number and questioning a room deposit. These accounts suggest that while the physical aspects of the hotel might be satisfactory, there have been instances where the staff's approach to customer service has led to significant disappointment for some guests, particularly in handling disputes or unusual requests. It's important for potential guests to consider these recent experiences when making their booking decisions, as the quality of service can significantly impact the overall stay. Guests traveling in groups, especially with children, might want to inquire about specific hotel policies regarding common areas and noise levels to avoid potential misunderstandings. For business travelers, ensuring clarity on payment and loyalty program policies upfront could prevent issues at check-in.
In conclusion, the Hampton Inn Clarks Summit offers the expected amenities and comforts of a Hampton Inn property, making it a viable option for those seeking "Hotels Near Of Me" in the Clarks Summit area. While the brand typically delivers a consistent and positive experience, recent customer feedback suggests that individual experiences may vary, particularly concerning staff interactions and adherence to policies. Potential guests are encouraged to weigh these points and consider contacting the hotel directly with any specific concerns before booking.
890 Northern Blvd, Clarks Summit, PA 18411, USA
Get directionsThe hotel is good, the issue that we had at this time was the persons that works at the hotel. First, we are with a team that has stayed in that hotel for over 6 years and we never had a small complaint about our kids and then last night the staff decided that the lobby for guests closes at 10pm, B.S. no lobby closes!!! The first incident happened when the front desk staff, Theresa, came to me very aggressively and treated me to invite our family out of the hotel because some kid was loud laughing at the hallway after 10pm. Ok.... First.. kids are happy, they will laugh and enjoy a stay in the hotel with friends. Second... Wasn't my kids!!!!! So, no inquiries to find out what kid was doing what not supposed to do.... Laughing!!! Then, the approach she had with me was not acceptable, there is a difference between knowing how to talk and coming to somebody aggressively and with lost of composure. At the lobby, we had a small celebration for my daughter for her 15th birthday, after that, around 9:50, the staff manager approached us and let us know that Lobby would be closed at 10pm.... Really.... When in the history of the planet a hotel lobby closes????? Guests can't sit down and relax in a small group conversation? We, as a group, are very disappointed with the hotel treatment they gave to us at this time. The impression that we have is for some reason the staff is not prepared professionally to handle a large group. Not at this time!
Feb 09, 2025 · Marcelo CaetanoCame to check in here for work the First Lady spoke to super rude and snotty, all cause I said I need to change hiltons honors number. Veryyyy dismissive with an attitude that I’m not paying for the room, I don’t get the points. All I said was that’s weird no other Hilton has ever said that and I have always been allowed to change the honors number. Immediately she acted like I was arguing and went and got her manager to come out, like I was the problem. Then they both treated me like I was the problem although I was SUPER friendly when I walked in. Then tried to charge me a room deposit, again I said, this isn’t normal why are you charging me. Again I was met with she’s just doing her job and you can insert your card here. I said I don’t understand if I’m just trying to understand why I’m being charged saying this isn’t normal and if you don’t want to give me the information how can I have this fixed. THEN she told me it’s because my boss didn’t check a box on authorization, I said see that helps now I can call him to check the box. Me simply saying this isn’t normal shouldn’t be a problem. I came in here super friendly merely asking what the issue is on why I can’t change honors number, WHY I am being charged. If the First Lady had just been friendly and just answered my questions nicely without bringing in the Second Lady it wouldn’t have been a problem at all. I have NEVER had an issue at any hotel and I literally travel for work and long before I traveled for work. Then the First Lady acted like she wasn’t the problem to play victim to the first. If you want snotty and not professional come here all day, if you want friendly, helpful and professional stay away.
Dec 09, 2024 · Aimee NelsonHands down, this hotel is one of the best experiences I've had. The staff is responsive, sweet, and check-in was a breeze. The hotel itself has COMFORTABLE beds, quiet rooms, excellent bathrooms and the pool/gym/laundry facilities are all clean and perfect. The breakfast is delightful, and it's nice that the warm options do vary from day to day. Can't say enough positives about the Hampton Inn Clarks Summit. Kudos to the GM, she runs a happy, tight ship!
Jun 20, 2024 · Carol JohnsonOut of all the locations, Hilton has the offer in this area. This location is the best. Your room is cleaned and taken care of daily. Staff is very friendly and accommodating. The lovely young lady that runs breakfast service in the morning is outstanding And is always smiling. Giving at the front desk is very welcoming. I have hit several of your local restaurants and advised the manager that Her staff would benefit from having knowledge and relationships with some of these restaurants. The gym is open till midnight.But the pool closes at twelve I do wish the pool would stay open till twelve as well.
Jul 13, 2024 · Michael StuckUpdate to the update: About an hour after my last update, the hotel called and offered to put an ionization machine in the room to help with the fragrance. That was very much appreciated. Update: One year later, the fragrance used in the room is not only stronger than last year, it's stronger than I've encountered in a free years in a hotel. stayed at a Hampton Inn in another city last night and it wasn't even half this strong. Not even sure I'll be able to actually sleep here. Opening the room door was like walking into a department store cologne area. --------- I'll get my gripe out of the way first-- I wish hotels would use fragrance free cleaning products and stock fragrance free toiletries. That said, the check in was quick and friendly, the room was quiet (building is tucked back behind other buildings so you don't have the street right next to you ) and the breakfast area was cozy (with a gas fireplace) and ACTUALLY HAD GOOD HEALTHY OPTIONS for breakfast!
Dec 25, 2024 · John Schutze
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