Residence Inn Scranton ico

Residence Inn Scranton

Hotels Near Of MePennsylvaniaLackawanna CountyScrantonViewmont Drive

947 Viewmont Dr, Scranton, PA 18519, USA

4.0

Leaving late from home for our destination of Syracuse, we booked a room here. Room was nice, comfortable, provided one bottle of water in room. Because we arrived at 8:30 pm, no coffee or hot water in lobby. My son forgot shaving cream, they had a small convenience "store" with snacks and other things but no shaving cream. Asked at desk for complimentary item of shaving cream but they were all out. Had to pay $8 and tax for 2 bottles of water. Breakfast was good, plenty of options.

Judy Smith
  • Overview
  • (570) 343-5121
  • www.marriott.com

Residence Inn Scranton Introduce

For those searching for "Hotels Near Me" in the Scranton, Pennsylvania area, particularly for extended stays, the Residence Inn Scranton offers a compelling option. This Marriott-affiliated property is located at 947 Viewmont Dr, Scranton, PA 18519, USA, and can be reached by phone at (570) 343-5121 or mobile at +1 570-343-5121.

Environment and Location:

The Residence Inn Scranton is strategically situated just off I-81, offering excellent accessibility for travelers. Its location is often highlighted as a significant advantage, being close to major interstate highways, shopping centers, and recreational facilities. The hotel is within a short drive of the Viewmont Mall and numerous dining options, providing convenience for guests' daily needs. For example, popular chain restaurants like Applebee's, Olive Garden, Red Lobster, Panera Bread, Denny's, and Five Guys Burgers and Fries are all within approximately a mile of the hotel. This makes it ideal for guests who prefer to have diverse culinary choices close at hand.

Beyond immediate amenities, the Residence Inn Scranton's location provides access to key Scranton attractions. It is minutes away from sites such as Steamtown National Historic Site, Marywood University, and the University of Scranton. For outdoor enthusiasts, Montage Mountain Ski Resort and the Lackawanna River are also within reasonable driving distance, offering opportunities for skiing, hiking, and other recreational activities. The hotel's position also caters to business travelers, being in the heart of Northeast Pennsylvania's Marcellus Shale Oil and Gas Region and close to various corporate offices and healthcare facilities like Moses Taylor Hospital and Geisinger Community Medical Center. Wilkes-Barre/Scranton International Airport (AVP) is approximately 13 to 15 miles from the hotel, facilitating air travel.

The property itself features a contemporary design, often described as comfortable and well-maintained. It is a three-story establishment with 78 guest rooms, all accessed via interior corridors, ensuring guest privacy and security. The hotel maintains a smoke-free environment throughout the property.

Services and Amenities:

As an extended-stay hotel, the Residence Inn Scranton is designed to offer a home-away-from-home experience. A standout feature is the provision of fully equipped kitchens in every suite. These kitchens typically include a refrigerator, microwave, stovetop, dishwasher, and essential cookware, dishware, and utensils, allowing guests the flexibility to prepare their own meals. This is particularly beneficial for longer stays or for families.

The hotel offers a complimentary hot buffet breakfast served daily. Guests frequently praise the quality and variety of breakfast options. In addition to breakfast, a complimentary manager's reception is offered on select evenings, providing a social hour with complimentary food and drinks, sometimes including beer and wine. There is also a snack bar/deli on-site for quick purchases, though availability of specific items like shaving cream may vary, as noted in a customer review, and bottled water might incur a charge.

Connectivity is a priority, with free wireless internet access available in all suites and public areas. For business needs, the hotel provides a 24-hour business center with computers and printers, along with services like copy, fax, overnight delivery/pickup, and post/parcel services. Meeting rooms are also available for small gatherings or business meetings, with one meeting room reportedly accommodating up to 36 people.

Recreational amenities include an indoor swimming pool, open daily, providing a space for relaxation or exercise. A fitness center with modern equipment allows guests to maintain their workout routines. For outdoor enjoyment, the hotel features barbecue grills, an outdoor entertainment area, outdoor furniture, a garden, and a fire pit, encouraging guests to relax and socialize outdoors. The property is also pet-friendly, welcoming two pets of any size for an additional non-refundable fee per stay, and offers a designated pet walk with waste stations, a highly appreciated feature for those traveling with pets. However, housekeeping will not service rooms if a pet is left unattended.

Additional services include daily housekeeping, dry cleaning/laundry service, a guest laundry facility, and a 24-hour front desk. Express check-out and contactless check-in/check-out options are available for guest convenience. Accessible rooms are also offered with features like roll-in showers and other aids for guests with disabilities. The hotel offers complimentary grocery shopping service, allowing guests to keep their in-room kitchens stocked.

Features:

The core feature of the Residence Inn Scranton, as a Marriott brand, is its emphasis on extended-stay comfort. Every room is a suite, typically offering separate living and sleeping areas, which provides more space and a home-like feel compared to standard hotel rooms. Room types range from studios to one-bedroom suites, often featuring a queen bed and a sofa bed to accommodate various group sizes.

The hotel's commitment to guest comfort extends to amenities like air conditioning, flat-screen TVs with premium digital channels and streaming services (e.g., Netflix), and comfortable bedding. Guest reviews frequently highlight the comfort of the beds and the overall cleanliness of the rooms. The provision of amenities like an iron/ironing board, hair dryers, and complimentary toiletries further enhances the stay.

The property has undergone renovations, with a new look reportedly completed as of September 2019, ensuring modern facilities and aesthetics. The hotel also has environmental practices in place, such as the use of LED light bulbs and recycling programs.

Promotional Information:

As a Marriott property, the Residence Inn Scranton participates in the Marriott Bonvoy loyalty program, allowing guests to earn and redeem points for their stays. Promotional offers typically highlight the value proposition of extended stays, including the complimentary breakfast and in-suite kitchens. Guests can often find special rates for longer durations. Discounts for AAA members are usually available. Pricing for a stay at Residence Inn Scranton varies based on factors such as the season, demand, and day of the week, with an estimated self-parking fee of USD 12.00 per day. A non-refundable pet fee of USD 100 per stay applies for guests bringing pets. The minimum age for check-in is 21 years old.

Customer Reviews:

Customer reviews for the Residence Inn Scranton generally paint a positive picture, particularly highlighting the spaciousness and comfort of the rooms, especially the kitchenette facilities. Many guests praise the full kitchen with a working dishwasher as a significant convenience, making their stay feel more like home. The beds are consistently described as "SO COMFORTABLE." The hotel's cleanliness is frequently commended, with guests noting that "Everything was absolutely clean." The heater and air conditioning systems are reported to work wonderfully, ensuring a comfortable indoor climate. The pet-friendly policy and the excellent potty areas for dogs are also highly appreciated by pet owners.

The staff receives consistent praise for being "helpful" and "friendly," with some reviews specifically mentioning positive interactions with front desk personnel. The complimentary breakfast is often rated as "good" with "plenty of options," contributing positively to the guest experience.

However, some areas for improvement have been noted. One review mentioned arriving late and finding no coffee or hot water available in the lobby, and a lack of complimentary shaving cream, having to purchase bottled water for an additional charge. While isolated, this suggests that 24/7 availability of all amenities might not always be consistent. Some guests have also reported issues with noise from hallways and a lack of room turnover or cleaning for extended stays, even when requested. A few negative experiences mention warm water temperature instead of hot, and a ceiling leak from the A/C. Despite these minor inconsistencies, the overall sentiment remains largely positive, with many guests expressing satisfaction and a willingness to stay again, emphasizing the value provided by the in-suite amenities and comfortable environment.

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Residence Inn Scranton Location

Residence Inn Scranton

947 Viewmont Dr, Scranton, PA 18519, USA

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Reviews

Leaving late from home for our destination of Syracuse, we booked a room here. Room was nice, comfortable, provided one bottle of water in room. Because we arrived at 8:30 pm, no coffee or hot water in lobby. My son forgot shaving cream, they had a small convenience "store" with snacks and other things but no shaving cream. Asked at desk for complimentary item of shaving cream but they were all out. Had to pay $8 and tax for 2 bottles of water. Breakfast was good, plenty of options.

Apr 16, 2025 · Judy Smith

This was an absolute excellent hotel for us to stop at during our road trip. The kitchenette, the space and the bed was absolutely comfortable for us and our two dogs to rest. The kitchenette with a working dishwasher really made a difference and the bed was SO COMFORTABLE. It was close to some shops and restaurants and frankly, we couldn't have asked for anything more. Everything was absolutely clean and the heater worked wonderfully. The potty areas for our dogs were also excellent.

Dec 06, 2024 · Shirley

The front desk staff member was never at the desk and we had to go outside to interrupt her smoke break for check in, to ask for a second bed - which was not provided despite having been booked for a family of 3 - and for check out. No one offered to make up the couch, which was their suggestion for when we asked why we were given a room for 2 despite booking for 3. The front desk agent did freely share her love of Trump, so I wonder how that's working for her now. Pool was broken and freezing. The breakfast bar milk selection was congealed. Not the best experience.

Mar 18, 2025 · Laura Thomas

The Residence Inn Scranton had some conveniences going for it—close to stores, parking, and highway access—but unfortunately, those same “perks” came with trade-offs that made our stay less than restful. Our room was situated near the neighboring Sam’s Club, which meant noise at all hours. Between truck deliveries, late-night activity, and general traffic, a sound machine became our best friend. Without it, sleep would’ve been impossible. What really soured the experience, though, was being woken up one night by the strong smell of weed, clearly coming from a nearby room. It was so overpowering it seeped into our space and disrupted our sleep. While the host was understanding and did refund part of our stay (which we appreciated), the lost sleep and overall discomfort made the trip feel like more of a hassle than a getaway. If you’re a light sleeper or sensitive to noise and smells, this may not be the spot for you.

Apr 10, 2025 · V Z Wallace

Rooms are decent! Friendly service but they don't come in and clean the rooms everyday! Seems like most hotels are like that any more!

Mar 20, 2025 · rocky crounk

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