Hotels Near Of MeNew YorkSuffolk CountyCommackCommack Road
680 Commack Rd, Commack, NY 11725, USA
This hotel is very close to Memorial Sloan Kettering, where my disabled son is being treated for stage 4 cancer. I called the hotel to ask about the pool & make sure it would be open & operable prior to our stay in January & was assured it would be. I took my son here for his birthday for 2 nights so that he could swim in between his treatments at MSK. Y’all, the pool wasn’t heated. In NY in JANUARY. We attempted to go in but it was like arctic cold, seriously the coldest water I’ve ever been in. Unswimmable, which is why I never saw another guest in it either. I didn’t complain during our stay bc I didn’t want to get upset in front of my son. Obviously our family is going through a LOT right now & even if they did have heat there was no way to get this pool to a decent temp during our short stay. When I received the “how was everything” survey after our stay, I filled it out & told them about what happened, about how I called & asked questions about the pool & how they left out the fact that it was a freezing cold unheated pool that was unusable. Told them that my son is disabled, has cancer, loves hotels w indoor pools. The survey asked if I would like to be contacted. I answered yes & nobody ever contacted me. I called the hotel & left a voicemail for the manager explaining what happened & he did not call me back. So if you love pools that are too cold to go in, deceptive front desk staff who will leave out important information to get you to stay there, an unresponsive hotel manager, and absolutely zero customer service or compassion for a kid with incurable cancer, the Hampton Inn in Commack is for you. Also, their breakfast sucks.
Welcome to the Hampton Inn Long Island/Commack, a prominent option available on the "Hotels Near Of Me" platform, catering to those seeking accommodation in the Commack, NY area. This platform is designed to connect local users with services and goods in their immediate vicinity, and the Hampton Inn Long Island/Commack stands as one of the lodging choices it presents.
Located at 680 Commack Rd, Commack, NY 11725, USA, the Hampton Inn Long Island/Commack aims to provide a comfortable and convenient stay for its guests. For inquiries or reservations, the hotel can be reached via phone at (631) 462-5700 or mobile at +1 631-462-5700.
The Hampton Inn Long Island/Commack is situated in Commack, New York, offering a suburban environment. Its location makes it accessible for various purposes, including business travel, family visits, or medical stays, given its proximity to facilities like Memorial Sloan Kettering. The surrounding area generally offers a mix of commercial establishments and residential zones typical of a Long Island suburb. While specific details on the immediate exterior aesthetics or landscaping are not consistently highlighted, Hampton Inn properties typically maintain a clean and standard appearance consistent with their brand. The hotel's interior environment, from common areas to guest rooms, generally adheres to Hampton Inn's established design and cleanliness standards, aiming for a welcoming and functional atmosphere for guests.
As a Hampton Inn property, this hotel typically offers a range of services designed to enhance guest comfort and convenience. Standard services often include complimentary Wi-Fi access throughout the hotel, a business center for work-related needs, and fitness facilities for guests to maintain their routines. A key amenity for many Hampton Inn guests is the complimentary hot breakfast, which is usually served daily, providing a convenient start to the day. The hotel also typically provides parking for guests. Luggage storage and a 24-hour front desk are usually available to assist guests with check-ins, check-outs, and any immediate needs or questions. Housekeeping services are provided to maintain the cleanliness and tidiness of guest rooms during their stay.
The Hampton Inn Long Island/Commack, like other hotels under the Hampton Inn brand, typically features a variety of amenities aimed at a comfortable stay. Guest rooms are generally equipped with comfortable bedding, a flat-screen TV, a work desk, and a coffee maker. Bathrooms are usually private and include standard toiletries. A notable feature often highlighted by Hampton Inn properties is an indoor swimming pool, which can be an appealing amenity for families or individuals looking for recreation, especially during colder months. However, based on customer feedback, it is important to note that the functionality and temperature of the pool can vary. Additionally, the hotel's complimentary breakfast is a significant feature, often including hot items like eggs, sausage, and waffles, alongside continental options. The hotel aims to provide accessible rooms for guests with disabilities, aligning with accessibility standards. The presence of a fitness center allows guests to exercise during their stay. While many Hampton Inn properties offer a consistent experience, individual hotel features can sometimes vary slightly based on specific property renovations or management.
While specific current promotional offers for the Hampton Inn Long Island/Commack are not detailed in the provided information, hotels on platforms like "Hotels Near Of Me" often leverage various promotions to attract guests. These can include seasonal discounts, packages for extended stays, or special rates for members of loyalty programs (such as Hilton Honors, given Hampton Inn is part of the Hilton portfolio). Guests can typically find competitive pricing and value-added amenities like the complimentary breakfast and Wi-Fi as standard promotional points for the Hampton Inn brand. The convenience of its location near local attractions or medical facilities, such as Memorial Sloan Kettering, is often highlighted as a key selling point. For the most accurate and up-to-date promotional information, it is always recommended to check the hotel's official website, direct booking channels, or the "Hotels Near Of Me" platform for any current offers.
Based on customer reviews, potential guests should be aware of specific experiences reported by past visitors. One guest highlighted a significant issue with the indoor pool, stating that it was unheated and unusable during a January stay, despite prior assurances. This individual also reported a lack of responsiveness from hotel management regarding their complaint and expressed dissatisfaction with customer service. Another review detailed several issues during a business trip, including key card malfunctions requiring repeated check-in processes, a clogged toilet in the room upon arrival, and maintenance staff entering the room without waiting for an occupant to open the door, which caused distress. Furthermore, the second reviewer raised concerns about the breakfast setup, specifically regarding the commingling of pork and other meat products, which posed an issue for a Muslim guest, and the early start of cleaning operations near the breakfast area, where cleaning solutions reached tables. These points suggest that while the hotel aims to provide a comfortable stay, there have been instances where service delivery and amenity functionality have not met guest expectations. Potential guests are encouraged to consider these past experiences when making their booking decisions and to verify specific amenities and services directly with the hotel if they are critical to their stay.
In summary, the Hampton Inn Long Island/Commack, accessible through the "Hotels Near Of Me" platform, offers standard Hampton Inn features and services in a suburban setting. While it provides expected amenities like a complimentary breakfast and an indoor pool, prospective guests should review recent feedback regarding specific issues that have been reported by previous visitors, particularly concerning pool temperature, key card functionality, room maintenance, and breakfast service, to ensure their expectations align with what the hotel can offer.
680 Commack Rd, Commack, NY 11725, USA
Get directionsThis hotel is very close to Memorial Sloan Kettering, where my disabled son is being treated for stage 4 cancer. I called the hotel to ask about the pool & make sure it would be open & operable prior to our stay in January & was assured it would be. I took my son here for his birthday for 2 nights so that he could swim in between his treatments at MSK. Y’all, the pool wasn’t heated. In NY in JANUARY. We attempted to go in but it was like arctic cold, seriously the coldest water I’ve ever been in. Unswimmable, which is why I never saw another guest in it either. I didn’t complain during our stay bc I didn’t want to get upset in front of my son. Obviously our family is going through a LOT right now & even if they did have heat there was no way to get this pool to a decent temp during our short stay. When I received the “how was everything” survey after our stay, I filled it out & told them about what happened, about how I called & asked questions about the pool & how they left out the fact that it was a freezing cold unheated pool that was unusable. Told them that my son is disabled, has cancer, loves hotels w indoor pools. The survey asked if I would like to be contacted. I answered yes & nobody ever contacted me. I called the hotel & left a voicemail for the manager explaining what happened & he did not call me back. So if you love pools that are too cold to go in, deceptive front desk staff who will leave out important information to get you to stay there, an unresponsive hotel manager, and absolutely zero customer service or compassion for a kid with incurable cancer, the Hampton Inn in Commack is for you. Also, their breakfast sucks.
Mar 14, 2025 · Laura DIt was a terrible hotel. We stayed at this hotel for two nights for a business trip, and we checked in a day earlier than the reservation made by our workplace, paying for the first night ourselves. To avoid having to check in and check out again, we explained the situation to the hotel at check-in. On the second night, when I returned to the room with a sleeping child in my arms, the room key didn’t work, and we had to go through the check-in process again, this time with a baby. The next morning, we discovered that the toilet in the room was clogged. Early in the morning, we had to rush to the lobby restroom. All of this happened at an inconvenient hour. The most bizarre part was when I informed the staff about the clogged toilet, they sent someone to fix it. However, the maintenance staff entered the room using their key card without waiting for us to open the door. My child was sleeping, the room was dark, and suddenly, a man holding a plunger burst into the room. Imagine someone opening your door in the early morning darkness with a plunger in hand. By the way, we didn’t clog the toilet; it was obvious the room had been handed to us without proper checks. Lastly, during breakfast, please keep pork and other meat products in separate warmers. As a Muslim, I couldn’t eat the eggs and potatoes that were kept in the same container as the pork bacon. Also, ensure at least a 15-minute gap between the end of breakfast and the start of cleaning, so cleaning products don’t mix with the food. At 10:03 AM, someone started cleaning above us with a spray in hand. The cleaning solution even reached our table, and we didn’t want to eat the food on our plates after that.
Jan 15, 2025 · samed şahinThe hotel was just minutes from my client. There were a few dining options nearby: Premiere Diner (a very popular spot with local residents. I visited for both lunch and dinner and it was consistently busy), Filettos-Italian restaurant, Chik Fil-a, and a Starbucks are all within walking distance. Lowe’s Hardware is next door, along with a bunch of other retail stores. The star of my stay was the warm welcome by Miss Judy at the front desk! She was friendly, efficient and gave great dining suggestions. My room was ready as I had checked in the night before. It was spacious, very clean, the bed was very comfortable and I was even able to enjoy a rare short nap! I have to add that my room was refreshed every day of my stay here. It goes to show how important guest satisfaction and cleanliness are important to the management and owners. I’ll definitely be staying here again!
Feb 24, 2025 · Ken CruzI stayed at this hotel for a week. I am really appreciate to all the staff working there. They are very friendly and professional. Absolutely, I will visit again.
Apr 01, 2025 · Y GWe have stayed in this hotel a number of times when traveling to NY to visit family and friends. Usually everything is great, however this past trip to NY for a wedding we were put in room 503 the room was clean and welcoming but it seems like there was no sound proofing between our room and the room next to us.(room 501) We could hear everything in that room like there was no wall there. We talked to the front desk and were moved to another room which didn't have that problem. It was something that I have never dealt with when visiting this hotel
Nov 13, 2024 · David Young
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