Hampton Inn & Suites Albany-East Greenbush ico

Hampton Inn & Suites Albany-East Greenbush

Hotels Near Of MeNew YorkRensselaer CountyEast GreenbushHampton Inn Drive

25 Hampton Inn Dr, East Greenbush, NY 12061, USA

4.0

The room was very clean, comfortable and spacious. The breakfast was a lovely unexpected surprise. It's definitely worth the money

Julie Rozin
  • Overview
  • (518) 477-9700
  • www.hilton.com

Hampton Inn & Suites Albany-East Greenbush Introduce

For individuals in the Albany area, particularly those seeking "Hotels Near Of Me" with a focus on value, cleanliness, and a comfortable stay, the Hampton Inn & Suites Albany-East Greenbush presents itself as a viable option. Located at 25 Hampton Inn Dr, East Greenbush, NY 12061, USA, this hotel is situated to serve travelers visiting East Greenbush or the wider Albany metropolitan area, offering a blend of standard amenities and brand-specific comforts.

When considering a hotel under the "Hotels Near Of Me" category, the environment plays a crucial role in shaping a guest's experience. Hampton Inn & Suites properties are generally known for their consistently bright, clean, and welcoming environments. The hotel aims to provide a reliable and comfortable setting for its guests. One reviewer noted that the "room was very clean, comfortable and spacious," suggesting a positive internal environment within the guest accommodations. The overall impression is that the hotel "seems clean and well kept," which is a primary concern for many travelers. However, a significant environmental factor raised by a reviewer was the "HEAVILY scented with cleaning spray or air freshener" in the room. This strong scent, to which the guest was highly sensitive, permeated clothes and made for an uncomfortable experience. The inability to air out the room, as windows do not open, exacerbated this issue. This detail about the internal air quality and scent is a critical environmental consideration for guests with sensitivities or allergies. Despite this, the general upkeep of the hotel appears to be positive.

In terms of services, the Hampton Inn & Suites Albany-East Greenbush offers a range of complimentary amenities that are hallmarks of the Hampton Inn brand and highly valued by guests searching for "Hotels Near Of Me." A standout service, consistently praised, is the "Free breakfast." One reviewer described it as a "lovely unexpected surprise" and noted its "Good variety and fresh, restocked often," specifically highlighting the availability of "sealed gluten free bagels," which is a thoughtful and impressive offering for guests with dietary restrictions. This demonstrates a commitment to catering to diverse guest needs. Customer service at the front desk was rated highly, with an "8/10" score for being "accommodating." The staff's willingness to allow a guest to check another room for scent issues, and providing an extra pillow, showcases a responsive and helpful approach to guest concerns. The hotel's phone number, (518) 477-9700 or +1 518-477-9700, provides a direct line for inquiries and service requests, ensuring ease of communication.

The features of the Hampton Inn & Suites Albany-East Greenbush are designed to provide a comfortable and convenient stay. Guest rooms are described as "very clean, comfortable and spacious," indicating ample living and sleeping space. Standard features typically include comfortable beds, a work desk, flat-screen TV, and coffee maker. However, specific feedback on the bed was negative, with one reviewer rating it "3/10" due to feeling springs and finding pillows "completely unsupportive," leading to discomfort. The blankets were also described as "worn kind of ratty and stained," which impacts the perceived quality of the bedding. Another unusual feature noted was the "very odd" TV placement, "not in front of the bed it's to the side, and below the foot of the bed, making it very hard to watch from bed." These detailed observations about in-room features are important for managing guest expectations. On the positive side, the availability of sealed gluten-free bagels at breakfast is a distinctive and highly appreciated feature. Hampton Inn & Suites properties also typically include a fitness center and often an indoor pool, though these specific features were not mentioned in the provided reviews. The hotel's location in East Greenbush, while not directly downtown Albany, positions it conveniently for those accessing parts of the greater Albany area.

Regarding promotional information, while the provided text does not detail specific current offers, Hampton Inn & Suites, as part of the Hilton family of brands, frequently offers various promotions. For those considering the Hampton Inn & Suites Albany-East Greenbush under the "Hotels Near Of Me" category, it would be beneficial to explore potential offers such as discounted rates for advance bookings, seasonal packages, or special rates for members of the Hilton Honors loyalty program. Hilton Honors members often enjoy benefits like exclusive member rates, digital check-in, late check-out, and opportunities to earn and redeem points for future stays. Corporate rates or extended-stay discounts might also be available. Guests are encouraged to visit the official Hampton Inn website or contact the hotel directly via their phone number to inquire about any ongoing promotions or loyalty program benefits that could provide added value to their stay.

To provide an objective introduction, it is essential to consider the full spectrum of customer feedback. Positives include the general cleanliness and well-kept nature of the hotel, the comfortable and spacious rooms, and particularly the excellent complimentary breakfast with its diverse offerings, including gluten-free options. The accommodating nature of the front desk staff is also a strong point. One reviewer found the hotel "definitely worth the money." However, significant concerns were raised regarding the heavy scent of cleaning products/air fresheners, which caused discomfort for a sensitive guest. Furthermore, the comfort of the bed and pillows received very low ratings, with specific issues like feeling springs and worn blankets. The unusual TV placement was also a notable negative for one guest's sleeping experience. Therefore, while the Hampton Inn & Suites Albany-East Greenbush excels in aspects like cleanliness, breakfast, and customer service, potential guests searching for "Hotels Near Of Me" should be aware of and consider the reported issues with room scent, bed comfort, and TV placement, especially if these are critical factors for their stay.

Hampton Inn & Suites Albany-East Greenbush Photos

Hampton Inn & Suites Albany-East Greenbush 4
Hampton Inn & Suites Albany-East Greenbush 4
Hampton Inn & Suites Albany-East Greenbush 4
Hampton Inn & Suites Albany-East Greenbush 4
Hampton Inn & Suites Albany-East Greenbush 4
Hampton Inn & Suites Albany-East Greenbush 4
Hampton Inn & Suites Albany-East Greenbush 4
Hampton Inn & Suites Albany-East Greenbush 4
Hampton Inn & Suites Albany-East Greenbush 4
Hampton Inn & Suites Albany-East Greenbush 4

Hampton Inn & Suites Albany-East Greenbush Location

Hampton Inn & Suites Albany-East Greenbush

25 Hampton Inn Dr, East Greenbush, NY 12061, USA

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Reviews

The room was very clean, comfortable and spacious. The breakfast was a lovely unexpected surprise. It's definitely worth the money

May 21, 2025 · Julie Rozin

Clean 7/10 I will say this hotel overall seems clean and well kept and that is important. However my room was HEAVILY scented with cleaning spray or air freshener to which I am highly sensitive to. I mean heavily scented as in my clothes smelled of it after 10 mins of being in the room. I thought standard practice was to use unscented products for asthma and allergies, but maybe I have just been lucky to never experience this at a hotel before? There was no way to air it out, as the windows do no open (probably standard of hotels?) and there was no fan in the bathroom. I would not stay here again based on this alone. Bed 3/10 Bed was very uncomfortable I could feel the springs. Pillows were completely unsupportive my ears hurt upon waking. The blankets were worn kind of ratty and stained. I'm also confused about how not one review is discussing the TV placement? It is very odd -it's not in front of the bed it's to the side, and below the foot of the bed, making it very hard to watch from bed (picture from perspective in bed of king room) this made for an overall negative experience of the one thing I was here for- sleeping. Breakfast 7/10 Free breakfast offered sealed gluten free bagels which I have never seen before at a hotel which is really great! Good variety and fresh, restocked often. Customer Service 8/10 Front desk was accommodating in having me check another room for the scent, but unfortunately it was just as scented. Front desk staff accommodated me with an extra pillow on night two.

Dec 01, 2024 · Julia Goolia

I accidentally booked two rooms instead of one. When I discovered my error, I cancelled one of the rooms before four days prior to my stay. When I arrived at the hotel, they charged me for both rooms. I explained I had mistakenly booked a second room but I had cancelled one room before the deadline. They stated that I missed the deadline for the room they cancelled so I had to pay for both rooms. I said the customer service person knew I wanted only one room and should’ve cancelled the other room so I would only get charged for one room. The manager acknowledged that I cancelled in time but refused to refund the overcharge. I told her she would have to try to book the other room and I would not pay for both rooms, at which point she called the police to have me and my boyfriend removed from the hotel. I am not a teenager. I am a 52 year old woman. At the time, I was between surgery to remove breast cancer and radiation treatment. We were trying to get a weekend away from children to relax and have a nice dinner. The $200 that the hotel took was our fancy dinner money. I called the hotel’s 800 number and they put me on the line with the awful onsite hotel manager who treated me like a piece of garbage. Never again. They took my first review down. If this one is taken down, I will continue to post elsewhere because no one should be scammed out of their money like you scammed me.

Dec 20, 2024 · Kristin Grund

No hot water in my room. System was down for check in, no problem, staff handled it well, but it seems like corporate didn’t even try to back them up. Saw a lot of upset customers who were not given rooms. I tried to buy a few snacks from the lobby store and waited 20 minutes for someone to never show up at the desk because the front desk gentleman was nowhere to be found. Had to put everything back and go to a local gas station. Not the service I like to expect, and certainly not for over $200 for a night and being a Hilton honors member.

Oct 21, 2024 · Ben Eramo

Great clean hotel. However one fatal error is their staff and system. I stood for 1 night. one! I left the following morning before checkout time. Everything was great until a day later I received a $186 plus a $20.46 charge for an extra night that I never stood!!!!! I have been calling for over a month. They keep telling you that the system is down so refunds will be processed soon and not to worry. No refund comes, then they keep telling me that they will look into and the last call some cluelesss employee didn’t know how to help me. This is the first and last time I stay with Hampton.

Oct 30, 2024 · oscar

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