Hotels Near Of MeGeorgiaGwinnett CountySnellvillePharrs Road
1905 Pharrs Rd, Snellville, GA 30078, USA
I reserved a room for two nights on booking. However, when I arrived at the hotel in the middle of the night, I was informed by the front desk that the hotel was fully booked and there were no rooms available for me. I was asked to wait outside until the next morning. So I checked in at 9 a.m. the next day. The front desk also told me that the hotel would only charge me for one day's room rate, but I was charged for two days' room rate. So I called the customer service number. The manager said that I didn't show up that day and thus couldn't get a refund. After I reserved a room, I sent a message to the hotel saying that I arrived at the hotel in the middle of the night and asked them to confirm that there was a room available and that someone was at the front desk to receive me, but I didn't get a reply. Now the manager is not giving me a refund. Instead, he says that I made a reservation for two days, but I didn't show up on the first day and thus can't give me a refund. May I ask if you want to reserve a room for me if I made a reservation for two days? Must I check in at 3pm? The check-in time is from 3pm to 11am the next morning. Can I check in at any time during this period? I have booked a room. I arrived at the hotel in the early hours of the morning to check in, but was told that it was fully booked and there were no rooms available, and they still charged us?
For individuals and families in the Snellville, GA area searching for "Hotels Near Of Me," the Hampton Inn & Suites Snellville Atlanta NE offers a modern and amenity-rich option designed for a comfortable stay. Located at 1905 Pharrs Rd, Snellville, GA 30078, USA, this hotel provides a convenient base with easy access to local attractions and the wider Atlanta metropolitan area.
The hotel, reachable at (678) 344-9090 or +1 678-344-9090, generally receives positive feedback for its clean, spacious, and comfortable rooms, and the professional demeanor of its staff. While a past review highlighted a significant issue with reservation and check-in, the prevailing sentiment from guests frequently praises the hotel's cleanliness, the helpfulness and kindness of the staff, and its desirable location. These positive aspects contribute to its appeal as a top choice when seeking "Hotels Near Of Me" in the Snellville area.
Hampton Inn & Suites Snellville Atlanta NE is strategically situated to offer both convenience and access to a variety of local points of interest. It is centrally located on Highway 124, providing easy access to major arteries such as Interstate 85 and Highway 316. This connectivity is a significant advantage for travelers navigating the Northeast Atlanta region. The hotel is just minutes from the city center of Snellville, allowing guests to quickly reach local businesses and services.
The surrounding area offers a plethora of dining and shopping experiences, with The Shoppes at Webb Gin being a notable retail destination just minutes away. For those interested in outdoor activities and entertainment, Stone Mountain Park, a major Georgia landmark, is approximately 10 miles south of the hotel. Other attractions within easy reach include the Infinite Energy Center (home to the Infinite Energy Arena), Urban Air Trampoline and Adventure Park, Gwinnett Airport at Briscoe Field, and Georgia Gwinnett College. The nearby cities of Lawrenceville, Duluth, and Stone Mountain are also easily accessible, expanding the range of recreational and business opportunities for guests. The hotel's location is frequently lauded by guests for its proximity to various eating places, shopping stores, and work destinations, making it a highly practical choice.
The Hampton Inn & Suites brand is known for offering a consistent and comprehensive set of amenities, and this Snellville location is no exception. A key feature is the complimentary hot breakfast, served daily, which provides a convenient and satisfying start to the day. While one review described the breakfast as "just okay," it also noted that it's free and offers enough options to find something enjoyable. The hotel features an outdoor pool, perfect for relaxation and recreation, especially during warmer weather. For guests looking to maintain their fitness routine, a state-of-the-art fitness center is available.
For business travelers, the hotel provides a 24-hour business center and conference space, including two meeting rooms totaling approximately 800 square feet, suitable for small gatherings or presentations. Complimentary Wi-Fi and wired internet access are available in all rooms and public areas, ensuring guests can stay connected. Other conveniences include free self-parking (with an electric car charging station available), laundry facilities, a 24-hour front desk, luggage storage, and a safe at the front desk. Housekeeping service is provided once per stay. The hotel is also pet-friendly, allowing dogs and cats for an additional fee, with service animals being exempt.
The Hampton Inn & Suites Snellville Atlanta NE offers 100 comfortable guest rooms, including suites that provide extra space and often feature a sofa bed. Each room is designed with guest comfort in mind, furnished with the signature "clean and fresh Hampton bed®," an ergonomically designed work area, and modern amenities. In-room features include air conditioning, LCD televisions with premium channels, refrigerators, microwaves, and complimentary toiletries in the private bathrooms. Connecting/adjoining rooms can be requested based on availability. The hotel also features a "Treats Shop" for guests to pick up snacks and essentials, and offers free coffee and tea service in the lobby. The emphasis on clean rooms, comfortable beds, and a friendly staff is consistently highlighted in positive customer reviews, indicating a commitment to guest satisfaction. The property's commitment to safety and cleanliness is also evident through its participation in initiatives like Hilton's CleanStay program, ensuring daily disinfection protocols.
As part of the Hilton family of brands, Hampton Inn & Suites Snellville Atlanta NE frequently offers various promotions and discounts. Guests can often find special rates by booking in advance, staying for extended periods, or by being members of the Hilton Honors loyalty program. Hilton Honors members typically receive benefits such as discounted rates, digital key access, and complimentary Wi-Fi. Other common promotions may include discounts for AAA members, AARP members, military personnel, and government employees. It is always recommended to check the official Hilton website or contact the hotel directly at (678) 344-9090 for the most current promotional offers and best available rates.
The hotel often highlights its key selling points, such as the complimentary hot breakfast, free Wi-Fi, outdoor pool, and convenient location near major attractions and business hubs. For instance, its proximity to Stone Mountain Park, The Shoppes at Webb Gin, and local colleges makes it an attractive option for both leisure and business travelers. The positive feedback regarding cleanliness and staff professionalism also serves as a strong draw for potential guests searching for reliable and comfortable "Hotels Near Of Me" in the Snellville area. The inclusion of amenities like a fitness center and pet-friendly policies further broadens its appeal to a diverse range of travelers.
1905 Pharrs Rd, Snellville, GA 30078, USA
Get directionsI reserved a room for two nights on booking. However, when I arrived at the hotel in the middle of the night, I was informed by the front desk that the hotel was fully booked and there were no rooms available for me. I was asked to wait outside until the next morning. So I checked in at 9 a.m. the next day. The front desk also told me that the hotel would only charge me for one day's room rate, but I was charged for two days' room rate. So I called the customer service number. The manager said that I didn't show up that day and thus couldn't get a refund. After I reserved a room, I sent a message to the hotel saying that I arrived at the hotel in the middle of the night and asked them to confirm that there was a room available and that someone was at the front desk to receive me, but I didn't get a reply. Now the manager is not giving me a refund. Instead, he says that I made a reservation for two days, but I didn't show up on the first day and thus can't give me a refund. May I ask if you want to reserve a room for me if I made a reservation for two days? Must I check in at 3pm? The check-in time is from 3pm to 11am the next morning. Can I check in at any time during this period? I have booked a room. I arrived at the hotel in the early hours of the morning to check in, but was told that it was fully booked and there were no rooms available, and they still charged us?
May 06, 2025 · xiangling yeThe rooms were clean, spacious, and very nice — and the bed was incredibly comfortable. Breakfast was just okay, but it’s free and there are enough options to find something you’ll like. Plus, the hotel’s close to so many great restaurants, which is a huge bonus. I’d definitely stay here again for a staycation. Every employee I interacted with was kind and professional, which made the experience even better.
Feb 25, 2025 · KiKiThis location canceled my Wedding block of rooms when they changed management, and no one called to tell me. One of my guest informed me the link did not work. Some of my guest were able to book before it was canceled. I spoke with the managers after sending emails and leaving messages and now three weeks later still no resolution. The company’s customer program is called Hilton Honors and they don’t even honor their word. If you are booking a group event, find another hotel to avoid the confusion that I am dealing with.
Apr 11, 2025 · Shirley HarrisA great hotel! The staff is super friendly and made sure my stay was a good one! They have a 24hr store for your needs. The hotel is also a nice quick walk to Outback and Cracker Barrel
Mar 11, 2025 · Katelyn KleinBeautiful hotel with beautiful spacious rooms. The hotel was very clean and smelled really nice as well. This will be my go to hotel when I come back to this area. Loved my stay here.
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