InTown Suites Extended Stay Atlanta GA - Lilburn

Welcome to InTown Suites Extended Stay Atlanta GA - Lilburn, an extended stay hotel located at 4142 Stone Mountain Hwy, Lilburn, GA 30047, USA. As part of the "Hotels Near Of Me" category, this establishment is designed to cater to individuals and families seeking comfortable, apartment-style accommodations for longer periods, whether for temporary relocation, business assignments, or extended leisure trips.

InTown Suites Extended Stay Atlanta GA - Lilburn offers a practical solution for guests who require more than just a standard hotel room. The property focuses on providing essential amenities and services to make your long-term stay as convenient and budget-friendly as possible. You can reach the hotel by phone at (888) 882-6146 or mobile phone at +1 888-882-6146 for inquiries and reservations.

Environment and Location:

The hotel is situated in Lilburn, Georgia, a part of the Northeast Atlanta region. Lilburn itself offers a small-town, family-friendly atmosphere with a population of approximately 12,000 residents. Despite its quaint feel, it is conveniently located just about 20 miles north of downtown Atlanta, providing relatively easy access to the city's attractions. The address, 4142 Stone Mountain Hwy, places it within driving distance of key areas and local points of interest. For nature lovers, Lilburn City Park is nearby, featuring tennis courts, jogging paths, and playgrounds. Additionally, Stone Mountain Park is within a short drive, offering outdoor activities and scenic views. Yellow River Game Ranch is also in proximity. For shopping and dining, the property boasts a central location that allows walking distance to numerous restaurants. Nearby shopping centers include the Avenue Webb Gin and Snellville Pavilion, providing retail therapy, diverse dining options, and movie theaters. Other local landmarks include Our Community Church and the Unique Treasures Flea Market.

Services and Features:

InTown Suites Extended Stay Atlanta GA - Lilburn aims to provide a home-like experience with its suite-style accommodations. The hotel features 132 well-appointed rooms, each equipped with air conditioning for comfort. Key amenities designed for extended stays include:

• In-Room Kitchens: A significant feature for extended stays, each room includes a fully equipped kitchen with a full-size refrigerator, two-burner stovetop, and microwave. There is also a separate dining area and dining table, allowing guests to prepare their own meals and save on dining expenses.
• Connectivity: All suites offer free Wi-Fi, often described as "super-fast" or "high-speed," to ensure guests can stay connected for work or leisure. Free local calls are also available.
• Entertainment: Rooms come with flat-screen TVs, typically 49-inch, with expanded premium satellite channels for in-room entertainment.
• Comfort and Convenience: Accommodations include air conditioning and heating, ensuring a comfortable environment regardless of the weather. Bathrooms feature shower/tub combinations and are generally stocked with soap, though some reviews indicate a need for guests to provide their own toilet paper and towels. Rooms are furnished, and some renovated suites feature upgraded bedding, storage bed frames, built-in closets, and bathroom vanities with medicine cabinets and shelving.
• Laundry Facilities: On-site self-serve laundry facilities are available for guests, a crucial amenity for longer stays.
• Parking: The hotel offers convenient and free self-parking for guests, with ample space for vehicles.
• Housekeeping: Weekly housekeeping services are provided, allowing guests to maintain a clean living space without daily interruptions.
• Accessibility: The property has an elevator and offers wheelchair accessibility (though limitations may apply).
• Safety Features: For guest safety, the property includes carbon monoxide detectors, fire extinguishers, and smoke detectors in each accommodation.
• Front Desk Hours: The front desk is staffed from Monday to Saturday, typically between 11:00 AM and 6:00 PM. Guests should note that after-hours check-in is generally not offered. Check-in starts at 11:00 AM, and check-out is by 11:00 AM.

Customer Feedback and Considerations:

Based on customer reviews, the experience at InTown Suites Extended Stay Atlanta GA - Lilburn can be varied. Positive aspects often highlighted include:

• Location: Many guests appreciate the hotel's central location, offering easy access to nearby restaurants and attractions like Stone Mountain Park and Yellow River Game Ranch.
• Cleanliness: Some guests have praised the cleanliness of the rooms, with several reviews noting the rooms as "amazingly clean."
• Staff Interaction: There are instances where staff members, such as a gentleman assisting with instruments or a general manager like Quincy Vinson, have been commended for their helpfulness and customer service.
• Value: For guests seeking budget-friendly extended stays, the weekly rates and amenities like in-room kitchens are often seen as valuable.

However, some areas of concern have also been consistently raised by previous guests:

• Initial Room Condition: A recurring issue noted is the initial cleanliness or smell of the assigned room, with some guests needing to switch rooms upon arrival.
• Noise Levels: Noise from other guests, particularly children, and "thumping noises" extending late into the night, have been reported as disruptive to sleep.
• Amenities Provision: Guests have sometimes reported a lack of essential amenities such as pillows, toilet paper, or towels in the room upon check-in, despite the brochure stating they are provided.
• Maintenance and Service Issues: There have been reports of delayed maintenance, such as a drawer malfunction leading to injury due to delayed repair, and issues with hot water availability for several days without adequate compensation.
• Customer Service on Specific Issues: Some guests have expressed dissatisfaction with how certain issues, such as compensation for lack of hot water, were handled, describing the service as "baddddd."
• Property Upkeep: Feedback suggests that external areas like parking lots, walkways, breezeways, and sidewalks could benefit from better maintenance and cleaning.

Promotional Information and Value Proposition:

InTown Suites Extended Stay Atlanta GA - Lilburn is positioned as an affordable option for weekly and monthly stays, aiming to provide accommodations at a low fee comparable to a single night's rate at an average hotel. They emphasize "Pay As You Stay" flexibility. While specific, active promotions are best confirmed directly with the hotel, InTown Suites generally offers:

• Weekly Offers: They frequently have discounted weekly rates, and special savings can be found on their corporate website under "Weekly Offers & Deals." For this specific location, the monthly rate starts from approximately $1,176 (including mandatory fees), and weekly rates have been observed around $259-$309, with potential discounts (e.g., Save $50 on a weekly rate from $325 to $275).
• Direct Booking Benefits: Booking directly through InTown Suites is often promoted as guaranteeing the best rates.
• Renovated Suites: The brand highlights its "New Suites" or "Premium Suites" that are fully renovated and include upgraded bedding, storage bed frames, new kitchens with modern appliances, stylish new furniture, and expanded premium TV channels. These renovated suites aim to enhance the guest experience with more modern comforts.
• "Triple Checked Clean" Standard: InTown Suites advertises a "Triple Checked Clean" standard, indicating their commitment to room cleanliness.

For those looking for an extended stay solution near Lilburn, GA, InTown Suites Extended Stay Atlanta GA - Lilburn offers furnished accommodations with kitchenettes, free parking, and laundry facilities. While it provides essential amenities for a longer stay, potential guests should consider the varied customer experiences regarding initial room condition and service responsiveness, and are encouraged to clarify specific needs directly with the hotel.