Hilton Garden Inn Watertown/Thousand Islands

For local users in Watertown, NY, searching for "Hotels Near Of Me" that promise a blend of comfort, convenience, and quality service, the Hilton Garden Inn Watertown/Thousand Islands stands out as a highly recommended option. Located at 1290 Arsenal St, Watertown, NY 13601, USA, this hotel is part of the esteemed Hilton family and offers a well-rounded experience for various travelers. You can reach them directly by phone at (315) 788-1234 or via mobile at +1 315-788-1234.

The Hilton Garden Inn Watertown/Thousand Islands is a modern 3-star property known for its inviting atmosphere, well-maintained facilities, and a staff that consistently receives high praise for being "AMAZING," "exceptionally friendly and helpful," and "accommodating." It's a popular choice for those visiting Fort Drum, exploring the scenic Thousand Islands, or simply enjoying the local amenities of Watertown.

The hotel is strategically positioned to offer both convenience and accessibility. Its address on Arsenal Street places it in a commercial hub, providing "great location" with easy access to shopping, dining, and entertainment options. The Salmon Run Mall is just a short walk or drive away, offering a wide array of retail and dining choices. For those associated with Fort Drum Army Base, the hotel's proximity makes it a very convenient choice. While the hotel is near a highway, which some guests noted can lead to vehicle noise, the comfort of the rooms and the overall positive experience tend to outweigh this for most visitors. The location also serves as an excellent gateway to the Thousand Islands region, allowing guests to easily embark on day trips to explore its natural beauty, including boat cruises on the St. Lawrence River, historic castles like Boldt Castle, and charming riverside towns.

The "clean and welcoming lobby" with a fireplace contributes to a pleasant first impression and a comfortable common area for guests to relax. The property also ensures practical aspects like a "parking lot cleared off as much snow as possible" during winter, highlighting attention to guest comfort in all seasons.

The Hilton Garden Inn Watertown/Thousand Islands offers a comprehensive suite of services and amenities designed to cater to a diverse range of guests. The 24-hour front desk ensures that assistance is always available, with express check-in and check-out options for added convenience. Complimentary wired and wireless internet access is available throughout the hotel and in all rooms, allowing guests to stay connected effortlessly. Free self-parking, including space for RVs, buses, and trucks, is a valuable amenity for travelers.

Dining at the hotel is a highlight. The on-site American restaurant, "The Great American Grill," is a significant feature, serving breakfast, lunch, and dinner. While breakfast is available for a fee (typically around $15.95 for adults), it's often highlighted as "fabulous" and "very good," offering a "cooked-to-order breakfast buffet" with eggs, omelets, pastries, Belgian waffles, hot buffet options, and fresh fruit. The restaurant is even a three-time winner of the prestigious "Taste of the Town Award." There's also a bar/lounge for relaxing evenings and limited room service. A 24-hour Pavilion Pantry/sundries shop stocks snacks and drinks for convenience.

For recreation and wellness, the hotel features a heated "indoor pool" and a "hot tub," which is noted as the "only HOT TUB in town," providing excellent options for relaxation and family fun regardless of the weather. A complimentary 24-hour fitness center allows guests to maintain their workout routines. The hotel also provides a business center and extensive meeting facilities, boasting "over 6,500 square feet of available conference space" with a banquet hall and various meeting rooms, making it suitable for conferences, weddings, and other events. Other services include dry cleaning/laundry service, a coin-operated laundry, a gift shop, and an ATM on-site. The hotel is also "pet-friendly," though a non-refundable fee applies ($75 for 1-4 nights, $125 for 5+ nights) and there's a limit of two pets (dog or cat only), which is a key detail for pet owners to note.

The Hilton Garden Inn Watertown/Thousand Islands offers 136 well-appointed rooms and suites across four floors. Guest rooms are designed for comfort and functionality, featuring amenities such as air conditioning, a private bathroom with a shower/tub combination, complimentary toiletries, and a hair dryer. Each room includes a 37-inch flat-screen TV with cable channels, a work desk, a mini-refrigerator, a microwave, a coffee/tea maker, an iron/ironing board, and an in-room safe. "Wonderful dark at night" rooms contribute to a good night's sleep. Guests have consistently praised the "clean" and "immaculate" bathrooms and the "great beds."

The hotel offers a variety of room types, including King Rooms, Queen Rooms with Two Queen Beds, King Rooms with Whirlpool tubs for an extra touch of luxury, and Junior King Suites with sofa beds, offering more space for families or extended stays. Accessible rooms with roll-in showers or hearing access are also available, showcasing the hotel's commitment to inclusivity. Connecting rooms are available upon request, subject to availability, which is ideal for larger families or groups. Daily housekeeping ensures a fresh and comfortable environment throughout the stay.

As a Hilton property, the Hilton Garden Inn Watertown/Thousand Islands participates in the Hilton Honors loyalty program, allowing guests to earn and redeem points for stays and enjoy exclusive benefits. The hotel frequently offers various promotions and packages, including seasonal deals, AAA member benefits (saving up to 10% and earning Honors points), and special rates for government/military personnel. These promotions can often be found on the official Hilton website or major travel booking platforms. The on-site restaurant, The Grille, also occasionally runs special events like Mother's Day brunches and gift card promotions.

Customer reviews for the Hilton Garden Inn Watertown/Thousand Islands are overwhelmingly positive, with guests consistently praising the "great atmosphere," "clean and welcoming lobby," and the overall cleanliness of the rooms and bathrooms. The "staff was AMAZING" is a recurring theme, with many highlighting specific instances of staff going "above and beyond" to accommodate guests, even in challenging situations (like assisting a guest who had a bad experience at another hotel). The "indoor pool" and "hot tub" are popular amenities, particularly with families, who appreciate the opportunity for relaxation and fun. While some guests have noted potential noise from the highway, this is a minor point often mitigated by the overall positive experience and the suggestion to bring earplugs for light sleepers. The hotel is frequently described as "totally worth the money," providing "good value" and a "beautiful hotel" experience, making it a highly recommended choice for anyone searching for "Hotels Near Of Me" in the Watertown area.