Holiday Inn Express & Suites Watertown-Thousand Islands by IHG

For local users in Watertown, NY, seeking "Hotels Near Of Me," the Holiday Inn Express & Suites Watertown-Thousand Islands by IHG consistently emerges as a top recommendation. Located at 1290 Arsenal St, Watertown, NY 13601, USA, this hotel is praised for its excellent location, pristine condition, and exceptional service. You can contact them directly by phone at (315) 779-1234 or via mobile at +1 315-779-1234.

This Holiday Inn Express & Suites is a modern and well-maintained property, frequently highlighted by guests as their "hotel of choice when staying in Watertown." Its reputation is built on a foundation of cleanliness, convenience, and a highly friendly and helpful staff, making it a reliable and comfortable option for both business and leisure travelers exploring the Thousand Islands region or visiting Fort Drum.

The hotel boasts a "great location" that offers the best of both worlds: easy access to major transportation routes and proximity to a wealth of local amenities. Situated "right off the exit" of I-81 (Exit 45), it ensures effortless navigation for travelers. Its position on Arsenal Street places it near "all stores" and "restaurants," providing guests with numerous dining and shopping options within a short walk or drive. Notably, it's close to the Salmon Run Mall, enhancing its appeal for leisure travelers. For those associated with the military, the hotel's proximity to Fort Drum Army Base is a significant advantage. Additionally, while not directly on the water, the hotel serves as a gateway to the majestic Thousand Islands region, with attractions like Boldt Castle, Singer Castle, and the St. Lawrence River just a short drive away (approximately 30 minutes). The general environment is suburban and commercial, offering convenience without the direct hustle of a city center.

The Holiday Inn Express & Suites Watertown-Thousand Islands by IHG is designed to offer a seamless and comfortable stay with a comprehensive range of services and amenities. The "staff is always very friendly and helpful," contributing significantly to the hotel's welcoming atmosphere. The front desk operates 24 hours a day, providing assistance with securing valuables (front-desk safe) and dry cleaning/laundry services, ensuring guest needs are met around the clock. Check-in typically begins at 4:00 PM, and check-out is by 12:00 PM.

A standout amenity, and a frequent highlight in guest reviews, is the "complimentary breakfast." Served daily from 6:30 AM to 9:30 AM, this "Express Start Breakfast" offers a hot and varied selection, described by guests as "awesome" and plentiful, allowing guests to start their day right without an extra cost. While no on-site full-service restaurant is explicitly mentioned beyond the breakfast area, the hotel's location near numerous dining establishments mitigates this. A snack bar/deli and vending machines are also available.

For recreation and relaxation, the hotel features a heated "indoor pool" and a "sauna," providing year-round opportunities for a refreshing swim or unwinding. A "fitness center" is available for guests to maintain their workout routines. The hotel also offers a "business center" and "2,000 sq ft of meeting space," making it suitable for corporate guests and small events. Other conveniences include free Wi-Fi throughout the hotel (both wired and wireless internet access), free self-parking, and a terrace. While one review mentioned a desire for the hotel to be pet-friendly, it's important to note that the hotel's policy explicitly states "pets are not allowed," a crucial piece of information for travelers with furry companions.

The Holiday Inn Express & Suites Watertown-Thousand Islands offers 115 well-appointed and "very clean" guestrooms and suites spread across 4 levels. Room types include standard rooms with either a king bed or two queen beds, as well as various suites. Many rooms feature a "kitchenette" with a refrigerator and microwave, providing added convenience for longer stays or for those who prefer to prepare simple meals. All rooms are air-conditioned and include a private bathroom with a shower/tub combination, complimentary toiletries, and a hair dryer. For entertainment, flat-screen TVs with premium channels are standard. Other in-room amenities include an iron/ironing board, a coffee/tea maker, a desk, a phone with free local calls, and an in-room safe for valuables. Free cribs/infant beds are available upon request, and connecting/adjoining rooms can be requested, which is convenient for families or groups. Daily housekeeping ensures a fresh and comfortable environment. While one guest noted the pillows being "too soft," this is a matter of personal preference and generally does not detract from the overall positive impression of the rooms.

The hotel also offers specialized rooms such as "King Room with Jetted Tub" and "King Suite with Spa Bath" for enhanced relaxation, and "Accessible" rooms designed for guests with mobility or hearing needs, demonstrating their commitment to accommodating a diverse range of guests.

As part of the IHG family, the Holiday Inn Express & Suites Watertown-Thousand Islands participates in the IHG Rewards loyalty program, allowing guests to earn and redeem points for stays. Guests can often find competitive rates, especially when booking in advance or taking advantage of seasonal promotions. The complimentary Express Start Breakfast is a consistent value proposition that often influences guest decisions. The hotel's emphasis on cleanliness, friendly staff, and convenient location also serves as a strong promotional point, attracting repeat guests who appreciate reliability and consistency. Business travelers may also find special corporate rates or packages available.

Customer reviews consistently paint a very positive picture of the Holiday Inn Express & Suites Watertown-Thousand Islands. Guests frequently use phrases like "very nice hotel," "great staff," and "very clean and well taken care of." The "great location" near the highway, shopping, and restaurants is a recurring compliment. The complimentary breakfast is a major highlight, with guests appreciating its quality and variety. The helpfulness and friendliness of the staff and management are also consistently praised. The fact that many guests consider this their "hotel of choice" for Watertown stays speaks volumes about their satisfaction. While the hotel is not pet-friendly, as one review explicitly noted, the management's transparent communication about this policy and their efforts to accommodate guests when possible are also appreciated. Overall, the hotel provides a consistent, high-quality experience that makes it a popular and reliable option for anyone looking for "Hotels Near Of Me" in the Watertown area.