Hilton Garden Inn Westbury ico

Hilton Garden Inn Westbury

Hotels Near Of MeNew YorkNassau CountyWestburyPrivado Road

1575 Privado Rd, Westbury, NY 11590, USA

3.0

The staff is what made this place a great stay. I have to make sure to mention Patricia and J they are the morning crew for breakfast. They were so welcoming, helpful and kind. Also my meal was made and served beautifully. It’s a great location I was able to move around and the Westbury LIRR is like 5 minutes away.

God's beautifuldaughter
  • Overview
  • (516) 683-8200
  • www.hilton.com

Hilton Garden Inn Westbury Introduce

For individuals seeking accommodation in Westbury, New York, or those utilizing the "Hotels Near Of Me" platform, the Hilton Garden Inn Westbury stands as a prominent option. Located at 1575 Privado Rd, Westbury, NY 11590, USA, this hotel is part of the well-regarded Hilton Garden Inn brand, known for its focus on comfort and convenience for both business and leisure travelers. The hotel can be reached via phone at (516) 683-8200 or mobile at +1 516-683-8200.

The **environment** of the Hilton Garden Inn Westbury typically reflects the brand's contemporary design philosophy, aiming for a modern and inviting atmosphere. Guests generally find the common areas, including the lobby, well-maintained and conducive to relaxation or informal meetings. However, specific experiences can vary. While most guests find the overall property pleasant, a severe incident was reported concerning the indoor pool area, where a guest witnessed inappropriate behavior by an individual described as potentially homeless. This raises concerns about the oversight and security within certain shared spaces. The hotel's interior design usually incorporates warm colors and comfortable furnishings, creating a welcoming ambiance for guests. The guest rooms are typically designed to be functional and comfortable, catering to a range of needs, from individual travelers to families. The overall impression of the environment aims for a balance between professional efficiency and a homely feel, characteristic of the Hilton Garden Inn brand.

The **services** at the Hilton Garden Inn Westbury are a significant highlight for many guests. The staff, particularly the morning breakfast crew like Patricia and J, are often praised for their exceptional service. One guest explicitly stated, "The staff is what made this place a great stay. I have to make sure to mention Patricia and J they are the morning crew for breakfast. They were so welcoming, helpful and kind. Also my meal was made and served beautifully." This feedback underscores a commitment to guest satisfaction and a friendly, attentive approach from the hotel team. The hotel offers a 24-hour front desk, ensuring assistance is available at any time. Complimentary Wi-Fi is provided throughout the hotel, a crucial amenity for both business and leisure guests. Room service is generally available, offering convenience for dining within the comfort of one's room. For dining, the hotel typically features an on-site restaurant, The Garden Grille & Bar, which serves breakfast, dinner, and evening room service. While a complimentary breakfast was mentioned as an offer to a guest in a particular incident, standard breakfast might incur a charge unless specified otherwise in booking or loyalty programs. Other services commonly include daily housekeeping, laundry facilities, and a business center.

The **features** of the Hilton Garden Inn Westbury are designed to enhance a guest's stay. A notable feature, often sought after by families and leisure travelers, is the indoor swimming pool. However, as evidenced by a concerning review, the management and security protocols around this feature can be a point of contention. The guest described witnessing a naked man in the pool area, prompting serious safety concerns and disappointment with the management's initial response. This highlights that while the amenity exists, its supervision is critical. The hotel also typically includes a fitness center, allowing guests to maintain their workout routines while traveling. Rooms are generally well-equipped with amenities such as a comfortable bed (often the brand's signature Garden Sleep System bed), a work desk with an ergonomic chair, a mini-refrigerator, microwave, and coffee maker. A flat-screen HDTV with premium channels and on-demand movies is also standard. The hotel provides accessibility features, catering to guests with disabilities, including accessible rooms and common areas. The Westbury LIRR (Long Island Rail Road) station being "like 5 minutes away" is a significant advantage, providing convenient access to New York City and other Long Island destinations, making it an excellent choice for those relying on public transport.

For **promotional information**, as part of the Hilton family of brands, the Hilton Garden Inn Westbury frequently participates in the Hilton Honors loyalty program, allowing members to earn points for stays that can be redeemed for free nights, experiences, or other benefits. Guests can often find various deals and packages by booking directly through the Hilton website or through major online travel agencies. These promotions might include discounts for advanced bookings, extended stays, corporate rates, or special offers that bundle amenities like breakfast. While specific current promotions are dynamic and best confirmed directly, the hotel's commitment to value is often highlighted by its consistent offerings. The general price point aligns with a mid-to-upscale hotel, aiming to provide a balance of comfort and amenities for the cost. However, the perceived value can be heavily influenced by individual guest experiences, especially concerning safety and service recovery, as illustrated by critical reviews. Prospective guests are encouraged to check the Hilton Garden Inn Westbury's official website or call them at (516) 683-8200 or +1 516-683-8200 for the most up-to-date pricing and promotional offers.

In summary, the Hilton Garden Inn Westbury offers a modern and generally comfortable environment for those searching for "Hotels Near Of Me" in the Westbury, NY area. Its strengths lie in its convenient location near the LIRR and the consistently praised friendly and helpful staff, particularly the breakfast crew. Standard features like an indoor pool and fitness center are available, though a serious safety concern has been raised regarding the pool area, which warrants consideration. While Hilton's branding implies a certain level of quality and service, prospective guests should review recent feedback to form a comprehensive understanding of what to expect from their stay.

Hilton Garden Inn Westbury Photos

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Hilton Garden Inn Westbury Location

Hilton Garden Inn Westbury

1575 Privado Rd, Westbury, NY 11590, USA

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Reviews

The staff is what made this place a great stay. I have to make sure to mention Patricia and J they are the morning crew for breakfast. They were so welcoming, helpful and kind. Also my meal was made and served beautifully. It’s a great location I was able to move around and the Westbury LIRR is like 5 minutes away.

May 04, 2025 · God's beautifuldaughter

Recently stayed at Hilton Inn Westbury 5/16-5/18. Consideration was location and indoor pool. Check in went smoothly. We were on the first floor just past the pool. While heading to our room I happened to glance in at the pool. Surprised to see a grown man squatting down near corner of pool. He was naked and I instinctively yelled - what the hell are you doing. At this point he jumped into pool. Saw a female employee and told her what we witnessed she went to pool area and apparently this man had put his suit back on. Spoke to manager that afternoon he had vaguely heard something about it- huh? Apologized for situation and said he needed to speak to the other employee. He offered to comp us a breakfast - turned him down. Strongly suspect homeless man and not a guest. Needless to say very disappointed in their response. Will not be returning to a hotel where safety of guests especially children is not a priority. Paul D

May 20, 2025 · Paul Daly

The hotel entrance is nice, but that ends once you enter the hallways to the rooms. The smell were unacceptable for a Hilton. The gym was dirty and extremely dingy. I would not recommend this hotel. Plenty of better options nearby.

May 16, 2025 · Juan Rubio

This was the dirtiest hotel room I've ever stayed in with Hilton. I travel weekly and this was disappointing. All surfaces were filthy. I wiped everything down and the Clorox wipes were left black. Bathroom didn't appear to be cleaned at all from previous guest. Toilet had no water in the morning. Overall, not a good experience. I won't be booking this location again.

May 14, 2025 · Amanda Mccarthy

Extremely Disappointing Experience We booked a last-minute stay for one night due to an unexpected funeral. Unfortunately, from the moment we arrived, it was clear that this hotel was not well-maintained. The lobby had a strong odor of marijuana, which was very off-putting. While the front desk staff was friendly and welcoming, that was one of the only positives about our experience. The hallways leading to our room had stained and ripped carpets, and the room itself was in unacceptable condition—dirty walls, stained furniture, and an overall lack of cleanliness. We requested a crib for our five-month-old son, as advertised on the hotel’s website, but were given a pack-and-play that was visibly stained and damaged. Due to its poor condition, we chose not to use it. We were also disappointed to find that the pool area was closed, something that was not communicated to us. The sink in our bathroom would not drain. The heater was loaded with food particles everything in the room was sticky to touch. Given the overall state of the hotel, we requested a refund so we could find alternative accommodations. However, we were informed that there was no manager on duty and that we would have to wait until morning for any resolution. Instead, we were offered complimentary breakfast (a $10 value), which did not address the issue of having to stay in such poor conditions. It is completely unacceptable for a hotel to operate without an on-call manager, especially when serious concerns arise. This experience was extremely disappointing, and I would NEVER recommend this hotel to others.

Feb 01, 2025 · Ally Martin

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