Holiday Inn Express Atlanta NE - I-85 Clairmont by IHG

For travelers seeking a reliable and conveniently located option within the "Hotels Near Of Me" category in Northeast Atlanta, the Holiday Inn Express Atlanta NE - I-85 Clairmont by IHG offers a familiar and generally well-regarded experience. Located at 2920 Clairmont Rd, Atlanta, GA 30329, USA, and reachable at (404) 248-1550 or +1 404-248-1550, this IHG-branded hotel is designed to provide comfort and efficiency for both business and leisure guests.

The Holiday Inn Express Atlanta NE - I-85 Clairmont enjoys a strategic location just off Interstate 85, providing excellent accessibility for guests traveling by car. This position makes it a practical choice for those looking to avoid the immediate congestion of downtown Atlanta while still having relatively easy access to major attractions and business hubs. The hotel is situated in an area that offers proximity to several key destinations:

• Healthcare and Education: It is particularly convenient for visitors to the VA Medical Center, as highlighted by a positive customer review. Emory University and Emory Medical are also easily accessible, making it suitable for those visiting the university or its associated medical facilities. Other educational institutions like Oglethorpe University are within a short drive.

• Business Hubs: The hotel's location provides good connectivity to various business districts in Northeast Atlanta, including areas near the CDC National Headquarters and Executive Park.

• Shopping and Entertainment: While not in the immediate heart of Buckhead's luxury shopping, the hotel offers convenient access to prominent retail destinations like Lenox Square and Phipps Plaza, both within a 10-minute drive. Other attractions such as the World of Coca-Cola, Georgia Aquarium, and Piedmont Park are also reachable, typically within a 15-20 minute drive depending on traffic.

• Airport Access: The hotel is roughly 10 minutes from DeKalb-Peachtree Airport (PDK) and about a 25-minute drive from Hartsfield-Jackson Atlanta International Airport (ATL), making it convenient for air travelers.

The immediate surroundings of the hotel on Clairmont Road offer various local dining options and services. The property itself is a modern, 4-story building that underwent renovation in 2020, aiming to provide a fresh and updated atmosphere.

The Holiday Inn Express brand is known for offering a consistent set of amenities designed for convenience and value. This Atlanta location adheres to those standards:

• Complimentary Express Start™ Breakfast: A significant feature of Holiday Inn Express hotels is the free hot breakfast buffet, served daily from 6:30 AM to 9:30 AM. This typically includes a variety of options such as eggs, sausage, bacon, fresh fruit, yogurt, hot and cold cereals, and the brand's signature cinnamon rolls, providing a substantial start to the day.

• Free Wi-Fi: High-speed wired and wireless internet access is complimentary throughout the hotel, including all guest rooms and public areas, ensuring guests can stay connected for work or leisure.

• Complimentary Parking: Free self-parking is available on-site, a valuable amenity in Atlanta, particularly for guests traveling by car. RV, bus, and truck parking may also be accommodated.

• Guest Rooms: The hotel features 80 air-conditioned guest rooms. Each room is equipped with a microwave, mini-refrigerator, a Keurig coffee maker, a laptop-compatible safe, and a 37-inch LCD TV with premium cable channels. Private bathrooms include hair dryers and complimentary toiletries. Rooms typically come with premium bedding and blackout drapes for comfort. Connecting/adjoining rooms are available upon request.

• Fitness Center: A 24-hour fitness center is available, allowing guests to maintain their workout routines while traveling.

• Business Center: A business center is provided for guests needing access to computers, printing, or fax services.

• Laundry Facilities: Self-serve laundry facilities are available on-site, a useful amenity for longer stays.

• Local Area Shuttle: The hotel offers a complimentary local shuttle service, which can be a great convenience for reaching nearby attractions or business locations without needing a car (guests should schedule this service in advance).

• Front Desk and Check-in/Check-out: The front desk operates 24 hours a day. Standard check-in is typically at 3:00 PM, and check-out is by 11:00 AM. Express check-in and check-out options are available. The hotel also advertises contactless check-in and check-out. IHG One Rewards Platinum Elite and Diamond Elite members are typically offered priority check-in benefits, including early arrival if rooms are available.

• Meeting Facilities: The hotel offers meeting space, including a banquet hall, which can accommodate small corporate meetings or events.

• Pet Policy: It is important to note that, according to various sources, Holiday Inn Express Atlanta NE - I-85 Clairmont generally does not allow pets, with the exception of service animals.

Customer reviews for Holiday Inn Express Atlanta NE - I-85 Clairmont present a mixed picture. Positive feedback frequently highlights the friendliness and professionalism of the staff, especially mentioning instances where front desk clerks went "above and beyond" to assist guests, such as with late check-ins due to travel distance or helping with network issues. The cleanliness and comfort of the rooms, including ample pillows and well-functioning amenities, are also points of praise. Guests appreciate the convenience of the location, especially its proximity to the VA Medical Center, and the overall value provided by the complimentary breakfast and free parking.

However, there are also significant negative reviews, with one particularly detailed account expressing "Absolutely unacceptable" service. This review specifically criticizes the General Manager, Brian, and a front desk staff member named Chris, for inflexibility regarding check-in/check-out policies, disregarding IHG One Rewards Elite benefits (like early check-in despite room availability), and displaying unprofessional and dismissive attitudes. The reviewer, themselves a General Manager, highlights a perceived lack of adherence to IHG service standards and poor damage control. This suggests that while individual staff members can provide excellent service, there may be inconsistencies in the application of brand standards or guest relations at a management level. Potential guests, particularly IHG One Rewards members, should be aware of these reported discrepancies.

As an IHG property, Holiday Inn Express Atlanta NE - I-85 Clairmont participates in the comprehensive IHG One Rewards program, which offers various benefits and promotions for members. These can include:

• IHG One Rewards Member Rates: Members typically receive exclusive discounted rates when booking directly through IHG channels.

• Points Earning and Redemption: Guests can earn points on their stays, which can then be redeemed for free nights, merchandise, or other travel experiences.

• Elite Status Benefits: Higher-tier members (Silver, Gold, Platinum Elite, Diamond Elite) enjoy perks such as bonus points, complimentary room upgrades (subject to availability), priority check-in, and extended check-out (where available).

• Seasonal and Regional Promotions: IHG frequently offers global and regional promotions, such as bonus points offers, discounted stays, or package deals. It's advisable to check the IHG website or app for the latest promotions specific to this hotel or the Atlanta area.

• Advance Purchase Discounts: Booking well in advance often provides access to lower, non-refundable rates.

• AAA/CAA and Senior Discounts: Special rates are typically available for AAA/CAA members and seniors (55+ years old).

Guests interested in staying at Holiday Inn Express Atlanta NE - I-85 Clairmont should visit the official IHG website or contact the hotel directly to inquire about current promotions and ensure they receive the best available rates and benefits for their stay.