Holiday Inn Express Kenner - New Orleans Airport by IHG ico

Holiday Inn Express Kenner - New Orleans Airport by IHG

Hotels Near Of MeLouisianaJefferson ParishKenner32nd Street

1801 32nd St, Kenner, LA 70065, USA

4.0

From check-in to check-out, our experience was wonderful. Christina offered customer service that was friendly, helpful and she seemed genuinely committed to making our stay comfortable. We arrived shortly after midnight, so the great service was definitely a plus. The beds were super comfy, the hotel was very clean and tastefully updated. The pricing was very reasonable, especially considering the quality of service and amenities offered. One of the highlights for us was the complimentary breakfast. It was tasty and thoughtfully inclusive— offering turkey sausage for guests who prefer not to eat pork, which we truly appreciated! The location was convenient—minutes from the airport, shopping and close to various dining options with a high walkability score to shopping and dining. While we didn’t need an airport shuttle, it’s good to know that it’s available for future travel. We would highly recommend this hotel for business or leisure travelers looking for comfort, convenience and exceptional value.

Cassandra Phillips, REALTOR
  • Overview
  • (504) 443-9800
  • www.ihg.com

Holiday Inn Express Kenner - New Orleans Airport by IHG Introduce

Howdy, Louisiana folks and visitors making your way through our amazing state! When your travels bring you to the New Orleans area, especially if you're flying into or out of Louis Armstrong New Orleans International Airport (MSY), finding a hotel that combines comfort, convenience, and value is key. Today, we're putting the spotlight on the Holiday Inn Express Kenner - New Orleans Airport by IHG, a popular choice that many travelers rely on for a smooth and comfortable stay.

This hotel, part of the well-regarded IHG family, is designed with the modern traveler in mind, offering a blend of essential amenities and thoughtful touches. While its proximity to the airport, a major plus for many, does come with the expected jet noise, guests consistently praise its cleanliness, comfortable beds, and especially the friendly and helpful staff. We'll delve into its prime location, the range of services and features it provides, how to find special offers, and how to get in touch, helping you determine if this Holiday Inn Express is the perfect base for your next visit to the Kenner/New Orleans region.

Introduction / Overview

The Holiday Inn Express Kenner - New Orleans Airport by IHG is a modern and recently updated hotel catering primarily to air travelers and those seeking convenient access to the New Orleans metropolitan area without being directly in the bustling city center. Located at 1801 32nd St, Kenner, LA, it offers a functional and comfortable lodging experience, which is the hallmark of the Holiday Inn Express brand.

The hotel features 166 tastefully updated guest rooms, designed to provide a restful environment with amenities like super comfy beds and a clean, fresh feel. A standout aspect frequently mentioned by guests is the exceptional customer service, with staff members noted for being friendly, helpful, and genuinely committed to guest comfort, even during late-night check-ins. The value proposition is strong, offering quality amenities and services, including a complimentary hot breakfast with thoughtful options like turkey sausage, all at a reasonable price point. While its location near the airport means some audible jet noise, the overall positive experience, coupled with key conveniences like a 24/7 airport shuttle and good walkability to nearby dining and shopping, makes it a highly recommended choice for both business and leisure travelers.

Location and Accessibility

The Holiday Inn Express Kenner - New Orleans Airport by IHG boasts an excellent strategic location at 1801 32nd St, Kenner, LA 70065, USA. This address places it just minutes away from the Louis Armstrong New Orleans International Airport (MSY), making it an incredibly convenient option for travelers flying into or out of the city. The hotel is situated very close to the airport runway, which is a major advantage for quick transfers, though guests should be aware of potential jet noise, especially during busy periods.

Its location in Kenner offers easy access to major roadways, including Airline Drive (US 61) and Interstate 10, facilitating straightforward travel to downtown New Orleans, Metairie, and other surrounding areas. While not directly in the heart of the tourist district, the hotel's placement provides a balance: guests can reach iconic New Orleans attractions like the French Quarter and Caesars Superdome within a 15-20 minute drive, while enjoying a more relaxed atmosphere and better parking options in Kenner.

One of the most significant accessibility features is the **complimentary 24-hour airport shuttle service**. This takes the stress out of airport transfers, whether you have an early morning flight or a late-night arrival. For guests traveling with their own vehicles, the hotel offers **free self-parking on site**, a considerable benefit compared to the often expensive and limited parking downtown. The hotel's location also boasts a "high walkability score" to nearby shopping and dining options, allowing guests to easily access various eateries and retail establishments without needing a car. This combination of airport proximity, convenient road access, free parking, and a complimentary shuttle makes the Holiday Inn Express a highly accessible choice for diverse travel needs.

Services Offered

The Holiday Inn Express Kenner - New Orleans Airport by IHG provides a comprehensive range of services designed to ensure a comfortable and efficient stay for all guests:

  • 24-Hour Front Desk: Staff are available around the clock, offering friendly and helpful customer service, even for late-night arrivals.
  • Complimentary Express Start™ Breakfast: A hot, tasty, and thoughtfully inclusive breakfast is offered daily (6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends), including options like eggs, turkey sausage, waffles, and fresh juice. Coffee and tea are also available 24 hours.
  • Free 24-Hour Airport Shuttle: Provides convenient and timely transfers to and from Louis Armstrong New Orleans International Airport (MSY) around the clock.
  • Free Wi-Fi and Wired Internet: High-speed internet access is available in all rooms and public areas.
  • Free Self-Parking: Ample complimentary on-site parking is provided for guests, including wheelchair-accessible parking.
  • Seasonal Outdoor Pool: A seasonal pool offers a relaxing spot to unwind, typically open from April to October.
  • 24-Hour Fitness Center: A well-equipped gym is available around the clock for guests to maintain their workout routines.
  • Business Center: Offers computer access and printing facilities for guests' work needs.
  • Meeting Space: The hotel has meeting facilities suitable for small gatherings or corporate needs.
  • Laundry Facilities: Self-service laundry facilities are available for guests. Dry cleaning/laundry services are also offered.
  • Snack Bar/Deli & Convenience Store: For quick bites, drinks, and essential items.
  • Arcade/Game Room: Provides entertainment for guests of all ages.
  • Babysitting Services: Available for a surcharge, offering convenience for families.
  • Daily Housekeeping: Rooms are cleaned daily, with options for change of bedsheets and towels on request.
  • Accessible Features: The hotel is well-equipped with accessibility features, including accessible rooms with roll-in showers or accessible tubs, Braille signage, and wheelchair-accessible public areas.
  • In-Room Amenities: Include pillow-top beds, blackout drapes, LCD TVs with premium channels, coffee/tea makers, desks, in-room safes, iron/ironing boards, and free local calls. Free cribs/infant beds are also available.

Features / Highlights

The Holiday Inn Express Kenner - New Orleans Airport by IHG is often highlighted by guests for several key features that contribute to a positive stay:

  • Exceptional Customer Service: Consistently praised by guests, with staff described as "friendly, helpful, and genuinely committed" to making stays comfortable, even at late hours.
  • Convenient Airport Location with 24/7 Shuttle: Its prime location minutes from MSY airport and the complimentary round-the-clock shuttle service are significant draws, providing unparalleled convenience for air travelers.
  • "Super Comfy" and Tastefully Updated Beds/Rooms: Guests frequently commend the comfort of the beds and the clean, modern, and updated appearance of the rooms, ensuring a restful sleep.
  • Quality Complimentary Breakfast with Diverse Options: The free breakfast is noted as "tasty and thoughtfully inclusive," with options like turkey sausage that cater to various dietary preferences, a step above typical hotel continental breakfasts.
  • High Walkability Score for Dining and Shopping: Despite being an airport hotel, its location allows for easy walking access to various restaurants and shopping centers, adding to guest convenience.
  • Excellent Value: Guests often describe the pricing as "very reasonable" given the quality of service and amenities offered, providing a great cost-benefit.
  • Clean and Safe Environment: The hotel is consistently described as "very clean and safe," contributing to a comfortable and secure feeling for guests.
  • Good Amenities: The seasonal outdoor pool, 24-hour fitness center, and complimentary Wi-Fi enhance the overall guest experience.

While guests acknowledge potential jet noise due to airport proximity, the overwhelming positive feedback regarding service, room quality, and essential amenities makes these features stand out.

Promotions or Special Offers

As a property under the InterContinental Hotels Group (IHG) umbrella, the Holiday Inn Express Kenner - New Orleans Airport by IHG frequently offers a variety of promotions and special packages. To ensure you receive the best available rate and any applicable perks, it's always recommended to check their official IHG website or contact the hotel directly. Common promotions you might find include:

  • IHG One Rewards Member Rates: Members of the IHG One Rewards loyalty program can access exclusive discounted rates, earn points on their stays, and redeem points for free nights and other benefits. Signing up for this free program is highly beneficial for frequent travelers.
  • Advance Purchase Rates: Booking your stay well in advance can often secure a lower, non-refundable rate.
  • Seasonal Promotions: Look out for special offers tied to specific seasons, holidays, or major events in the New Orleans area.
  • AAA/AARP Discounts: Special rates are typically available for AAA and AARP members.
  • Government & Military Rates: Dedicated discounts for eligible government employees and military personnel are often offered.
  • "Park, Stay & Fly" Packages: As an airport hotel, they may offer packages that combine an overnight stay with extended parking while you travel, though current information indicates free parking is generally available. It's best to confirm if any specific long-term parking package exists.
  • Bonus Point Offers: IHG One Rewards often runs promotions where members can earn extra points for qualifying stays.

For the most accurate and up-to-date information on current promotions and to ensure you receive the best possible rate, we highly recommend visiting the official Holiday Inn Express website or calling the hotel directly at (504) 443-9800.

Contact Information

If you're considering a stay at the Holiday Inn Express Kenner - New Orleans Airport by IHG or have any questions, here's how you can get in touch:

Address: 1801 32nd St, Kenner, LA 70065, USA

Phone: (504) 443-9800

Mobile Phone: +1 504-443-9800

Conclusion: Why this place is suitable for locals

For us Louisiana locals, particularly those in the greater New Orleans metropolitan area, the Holiday Inn Express Kenner - New Orleans Airport by IHG is an exceptionally suitable and practical choice for a variety of situations. Firstly, its **unbeatable proximity to Louis Armstrong New Orleans International Airport (MSY)**, coupled with the **free 24/7 airport shuttle**, makes it the perfect solution for anyone with an incredibly early morning flight, a late-night arrival, or simply needing a stress-free transition to or from the airport. This convenience is a huge relief when dealing with travel logistics.

Secondly, if you're a local resident facing **home renovations**, needing temporary accommodation due to unforeseen circumstances, or simply looking for a quick and comfortable "staycation" that offers great value, this hotel delivers. The "super comfy" beds, "tastefully updated" and clean rooms, and the complimentary hot breakfast (with thoughtful options like turkey sausage!) ensure a pleasant and cost-effective stay right here in our community. While the jet noise is an acknowledged aspect of its airport location, for many, the trade-off for convenience and value is well worth it.

Finally, for those hosting out-of-town family or friends who are flying into MSY, recommending this Holiday Inn Express ensures they have a comfortable, clean, and welcoming first (or last) impression of our region. The exceptional customer service, as highlighted by multiple guests, ensures that visitors will feel well-cared for. It's a smart and practical choice that leverages its prime location and reliable brand standards to serve the needs of our local community.

Holiday Inn Express Kenner - New Orleans Airport by IHG Photos

Holiday Inn Express Kenner - New Orleans Airport by IHG 4
Holiday Inn Express Kenner - New Orleans Airport by IHG 4
Holiday Inn Express Kenner - New Orleans Airport by IHG 4
Holiday Inn Express Kenner - New Orleans Airport by IHG 4
Holiday Inn Express Kenner - New Orleans Airport by IHG 4
Holiday Inn Express Kenner - New Orleans Airport by IHG 4
Holiday Inn Express Kenner - New Orleans Airport by IHG 4

Holiday Inn Express Kenner - New Orleans Airport by IHG Location & Map

1801 32nd St, Kenner, LA 70065, USA

Reviews

From check-in to check-out, our experience was wonderful. Christina offered customer service that was friendly, helpful and she seemed genuinely committed to making our stay comfortable. We arrived shortly after midnight, so the great service was definitely a plus. The beds were super comfy, the hotel was very clean and tastefully updated. The pricing was very reasonable, especially considering the quality of service and amenities offered. One of the highlights for us was the complimentary breakfast. It was tasty and thoughtfully inclusive— offering turkey sausage for guests who prefer not to eat pork, which we truly appreciated! The location was convenient—minutes from the airport, shopping and close to various dining options with a high walkability score to shopping and dining. While we didn’t need an airport shuttle, it’s good to know that it’s available for future travel. We would highly recommend this hotel for business or leisure travelers looking for comfort, convenience and exceptional value.

May 15, 2025 · Cassandra Phillips, REALTOR

The hotel is right by the airport. You will hear jet noise. The first two nights weren’t bad but the third night – wow. The jets were landing what seemed like every 5 to 10 minutes until 2:30 in the morning. With that being said, this is a nice, clean, safe hotel. The rooms are great. The evening staff was very helpful and nice. The breakfast was good. Just bring noise canceling headphones in case there of a busy airport night.

Mar 26, 2025 · Chris Torrible

Room of a high standard at the price. We used this hotel twice as our airport stopover. Staff were very helpful and friendly. Pickup service to airport came on time and the journey was under 5 minutes. In fact, everything we’ve come to expect from Holiday Inns.

Jun 08, 2025 · Miles Cary

I’m amazed!!! The hotel is terrific. Very clean and nice and comfortable. Rooms are terrific with a giant TV, comfortable bed and comfortable places to sit and just read or work or hang out. Best of all is the service we received. The young lady at the front desk (Trinity) is amazing. She truly understands customer service and is one of the most pleasant people we have had help us anywhere in quite some time. Just such a pleasant and helpful person. I just can’t say enough about her… I own a business and it’s taken me years to get my best employees up to her level of professionalism and service. Please thank her for me and if you can give her a raise. She deserves it and you won’t regret it!! Thanks again for a very pleasant stay. If we ever come back you’ll be first on our list.

Feb 22, 2025 · Keith S

Everything was squeaky clean and very new, the beds are super comfortable, and The design of the room is new and smart with plugs everywhere and a good shower. The staff are very helpful, with no waiting or lineups. There are lots of options for the hot breakfast which is included. Unfortunately there's a lot of styrofoam, and the food quality wasn't superb, but it was adequate and filling.

Jan 06, 2025 · Sheila Flood

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