Holiday Inn New Orleans Airport North, an IHG Hotel

For us in Louisiana, especially those frequently flying in and out of Louis Armstrong New Orleans International Airport (MSY) or conducting business in the Kenner area, finding a reliable and full-service hotel is often a top priority. The Holiday Inn brand, part of the extensive IHG Hotels & Resorts family, is known globally for offering consistent comfort and a wide array of amenities tailored to both business and leisure travelers.

The Holiday Inn New Orleans Airport North, an IHG Hotel, located in Kenner, aims to be that convenient and comprehensive option. It's designed to provide a comfortable base, whether you're here for a quick layover, attending a conference, visiting family, or embarking on a broader exploration of our vibrant New Orleans culture. This hotel strives to offer the expected comforts of a Holiday Inn, complete with on-site dining and recreational facilities, all within easy reach of the airport and the city.

While the goal is to provide a positive experience, it's also important to consider real customer feedback to offer a complete picture. We will integrate publicly available information and guest reviews to give you a factual and balanced overview of what to expect from your stay at this Kenner hotel.

Holiday Inn New Orleans Airport North, an IHG Hotel, is ideally situated at 1300 Veterans Blvd, Kenner, LA 70062, USA. This location is particularly advantageous for its accessibility to key regional points of interest and transportation hubs.

Veterans Boulevard itself is a major commercial corridor in Kenner, offering guests immediate access to a variety of local restaurants, shopping centers like Esplanade Mall (within a 15-minute walk), and other businesses, making it easy to find necessities and dining options. Its proximity to Louis Armstrong New Orleans International Airport (MSY), just a few miles away, is a significant draw. The hotel offers a complimentary 24-hour airport shuttle service (available at scheduled times and on request from 6:00 AM to 10:00 PM according to some sources, or 12:00 AM - 12:00 AM according to others, so confirming hours with the hotel is advised), providing a seamless connection for air travelers.

Beyond airport convenience, the hotel's location offers easy access to Interstate 10, which quickly connects guests to downtown New Orleans. Iconic attractions such as the French Quarter, the Caesars Superdome, and the Ernest N. Morial Convention Center are all a short drive away. For those interested in local culture and attractions, nearby golf courses and other leisure spots are also readily accessible. This strategic position allows guests to balance the tranquility of a suburban setting with the excitement of New Orleans just a short ride away.

The Holiday Inn New Orleans Airport North aims to provide a full range of services to enhance guest convenience and comfort, typical of the Holiday Inn brand.

• 24-Hour Front Desk: To assist guests with check-in, check-out, and any inquiries at any time of day or night.

• Complimentary Airport Shuttle: A significant amenity for airport travelers, offering free transport to and from MSY. (Note: While some sources say 24-hour, others specify 6 AM to 10 PM. It's best to confirm current shuttle hours directly with the hotel).

• Area Shuttle: A free area shuttle service is often available within a 3-mile radius, providing convenient local transportation to nearby businesses or attractions.

• On-site Dining: The hotel features an on-site restaurant (NOLA Bar & Grill) and a bar/lounge, offering breakfast (typically for a fee, around USD 15-20), lunch, and dinner. Room service with limited hours is also available.

• Daily Housekeeping: Regular room cleaning services are provided to maintain a tidy and comfortable environment throughout your stay.

• Dry Cleaning/Laundry Service and Guest Self-Laundry Facilities: Options are available for guests to manage their laundry needs, from professional service to self-serve machines.

• 24-Hour Business Center: Equipped with computers and printers, this facility supports business travelers for their work needs.

• Meeting and Event Facilities: The hotel offers state-of-the-art event space, including a ballroom and banquet hall, making it suitable for corporate meetings, conferences, and social events.

• Free Self-Parking: Complimentary on-site parking is available for registered guests, which is a valuable amenity, especially for those traveling by car.

One customer review highlighted the helpfulness of the front desk staff ("front desk lady that worked 11-7 and the 7-3 shift was sooo helpful and attentive"), which is a positive indication of service in that area. However, the same review also mentioned significant issues with room conditions, including a "mold" smell and a "water ran all night in the tub," which required multiple room switches. This suggests that while staff may be attentive, the underlying condition of the property's infrastructure might impact the delivery of a seamless service experience.

The Holiday Inn New Orleans Airport North offers various features designed for guest comfort and convenience, aligning with typical Holiday Inn brand standards.

• Comfortable Guest Rooms: The hotel features 121 air-conditioned rooms, generally equipped with amenities for a restful stay. Rooms are often soundproofed for a quieter environment.

• In-Room Amenities: Each room typically includes a flat-screen TV with satellite channels, a desk, a refrigerator, a microwave, and a coffee/tea maker. Private bathrooms come with a shower/bathtub combination, complimentary toiletries, and a hair dryer. An in-room safe and an iron/ironing board are also standard.

• Outdoor Swimming Pool: The hotel features an outdoor pool, providing a refreshing option for relaxation and recreation, especially welcome during Louisiana's warm weather.

• Fitness Center: A well-equipped fitness facility allows guests to maintain their workout routines during their stay. Some sources indicate it is open 24 hours.

• Free Wi-Fi: Complimentary high-speed wired and wireless internet access is available in guest rooms and public areas, ensuring guests can stay connected.

• Arcade/Game Room: A family-friendly amenity providing entertainment options.

• Accessibility Features: The hotel offers accessible rooms with features like transfer showers or accessible tubs, and common areas are generally wheelchair-accessible.

The provided customer reviews, however, raise significant concerns about the condition of these features. One review explicitly states: "This hotel has declined in a tremendous way! ... One room the water ran all night in the tub which was annoying. Granted the front desk lady... was sooo helpful and attentive. It’s not their fault the hotel is in those conditions. The money you’re being charged per night isn’t worth it. The bathrooms has all kinda gunk on the floor by the tub and toilet. Won’t be staying again!!!!" This feedback suggests that while amenities are listed, their actual cleanliness and operational state might be below expected standards for the price charged, despite positive comments about staff attentiveness.

As an IHG Hotel, Holiday Inn New Orleans Airport North frequently participates in IHG One Rewards promotions and offers designed to provide value to guests. While specific, limited-time promotions can vary, common offers that might apply include:

• IHG One Rewards Member Rates: Members of IHG's loyalty program often receive exclusive discounts and earn points towards free nights and other benefits.

• Bonus Point Packages: Some booking options might include additional IHG One Rewards bonus points per night.

• "Stay Longer and Save" Deals: Discounts for extended stays.

• AAA/AARP/Government/Military Rates: Special rates for eligible travelers.

• Park, Stay & Fly Packages: Given its airport location, the hotel often offers packages that combine a night's stay with extended parking and airport shuttle service.

It's always recommended to visit the official IHG website for Holiday Inn New Orleans Airport North or call the hotel directly at the provided number to inquire about the most current promotions and to ensure you get the best available rate for your stay. Given the feedback about the hotel's condition, guests might want to weigh the value of any promotions against potential maintenance issues.

To inquire further about Holiday Inn New Orleans Airport North, an IHG Hotel, discuss your specific needs, or make a reservation, you can reach them using the following contact details:

Address: 1300 Veterans Blvd, Kenner, LA 70062, USA

Phone: (504) 325-5720

Mobile Phone: +1 504-325-5720

For us in Louisiana, particularly those residing in or regularly passing through the New Orleans metropolitan area, the Holiday Inn New Orleans Airport North, an IHG Hotel, in Kenner presents itself as a conveniently located option for a variety of travel needs. Its prime spot on Veterans Boulevard offers excellent access to Louis Armstrong New Orleans International Airport (MSY), making it an obvious choice for early flights, late arrivals, or simply as a comfortable place to stay before or after air travel, especially with its complimentary airport shuttle service.

Beyond airport accessibility, the hotel's proximity to I-10 means easy drives to downtown New Orleans, the French Quarter, and other iconic attractions, making it a functional base for exploring our vibrant city without necessarily being amidst its constant bustle. For locals, this could mean a practical lodging solution for hosting out-of-town guests who prefer to be close to the airport, attending a conference in Kenner, or needing a temporary stay for business in the area. The on-site restaurant and bar, fitness center, and outdoor pool offer a good range of amenities for a more complete stay, catering to diverse needs.

However, it is crucial to address the significant concerns raised in recent customer reviews. Feedback indicating the hotel "has declined in a tremendous way," with issues like "mold" smells, constantly running water in tubs, and "gunk on the floor by the tub and toilet," suggests that while the front desk staff may be "sooo helpful and attentive," the physical condition and cleanliness of the rooms might be a considerable drawback. One reviewer even stated, "The money you’re being charged per night isn’t worth it. Won’t be staying again!!!!"

Therefore, while the location and brand name offer initial appeal, locals considering this hotel should carefully weigh these reported cleanliness and maintenance issues. If convenience to the airport and basic amenities are the absolute priority, and you are prepared for potential variations in room condition, it might still serve your purpose. However, if consistent cleanliness and modern, well-maintained facilities are paramount to your comfort, then it would be wise to manage expectations accordingly or perhaps confirm room readiness upon check-in. It remains a functional option for its strategic location, but the guest feedback suggests that prospective visitors should be well-informed about potential comfort discrepancies.