Hotels Near Of MeNew YorkAlbany CountyLathamOld Loudon Road
400 Old Loudon Rd, Latham, NY 12110, USA
Beware staying at this hotel. I absolutely love the people, but the rooms in general are absolutely horrific. April. Tyrone, and privana are gold stars. You will find your heating and cooling units are filled with black mold. You will find that toilet constantly run after flushing them sometimes they will even overflow after flushing. Be sure to check your mini fridges as the cleaning Crew does not clean them properly. The same with towels as well.I have found multiple stains on white towels, where they don’t even bleach the laundry. When you asked for help you’re ignored. The rooms absolutely do not complement the people that work here. Garbage is are full in ready to move in rooms. Sinks are clogged and overflow when you try to use them. Pete is a star as long his daughter Lola that run the restaurant attached to the hotel. The food taste great but there time doesn’t always reflect what they could be doing. The toilets overflow when you flush them. AC units/Heating systems don’t work properly. If you happen to make it into the main office with the main boss, she’s very short winded with you and doesn’t give you much room to speak/listen. The hot tub has worked for one out of the six weeks that I’ve been here as well as floors are constantly dirty. It just seems like in general they have a lack of employment to keep it in order. It takes a lot to piss me off, but this hotel has made my blood boil more times than any other hotel has in my entire life. I am beyond respectful as I don’t even let cleaning Crew come in. We are clean and neat people ourselves. They transfer us to a new room on the floor that was upper like it was an upgrade to find out that was black mold in the AC/heating unit It’s hazardous and dangerous to all well-beings. Thank you for the upgrade to breathe in toxic mold. I have been staying here for six weeks and planned on staying for six weeks more but due to these experiences, I will be dipping out early.
For local users and travelers searching under the "Hotels Near Of Me" category, the Holiday Inn Express & Suites Albany Airport Area - Latham by IHG, located at 400 Old Loudon Rd, Latham, NY 12110, USA, is a commonly considered option. This hotel, part of the well-known InterContinental Hotels Group (IHG) brand, is strategically positioned for convenient access to Albany International Airport and the broader Latham area. The hotel can be reached by phone at (518) 783-6161 or +1 518-783-6161.
The environment of the Holiday Inn Express & Suites Albany Airport Area - Latham is typical of a modern, purpose-built chain hotel designed to cater to both leisure and business travelers, particularly those in transit through the nearby airport. Its location on Old Loudon Road places it within a commercial district, offering proximity to various businesses, dining establishments, and retail outlets. The area around the hotel is generally characterized by commercial developments and roadways, facilitating easy navigation by car. While not a scenic retreat, its primary environmental benefit is its logistical convenience. It aims to provide a functional and accessible base for guests. As an IHG property, the general expectation is for a standardized level of comfort and cleanliness, though specific guest experiences can vary, as detailed in recent reviews. The hotel's exterior typically presents a contemporary look consistent with the Holiday Inn Express brand, often including ample parking for guests.
The services offered at the Holiday Inn Express & Suites Albany Airport Area - Latham are generally in line with the brand's commitment to providing essential amenities for a comfortable stay. A key service often highlighted is the complimentary Express Start™ Breakfast, which typically includes a variety of hot and cold options, aiming to provide a convenient and quick start to the day. For connectivity, guests can expect complimentary Wi-Fi access throughout the property. The hotel also typically offers an indoor swimming pool and a fitness center, providing opportunities for recreation and maintaining wellness routines. For business travelers, meeting facilities are usually available, accommodating small gatherings or presentations. A 24-hour front desk is standard, intended to assist guests with check-in, check-out, and any inquiries. An airport shuttle service is often a significant amenity for hotels in an airport area, providing convenient transportation to and from Albany International Airport. In terms of guest services, some individual staff members, such as April, Tyrone, Privana, and Pete, have been noted for their excellent customer service, indicating a commitment to guest satisfaction by certain team members. The hotel generally aims to provide a pleasant and efficient check-in process. Housekeeping services are typically provided, though recent feedback suggests inconsistencies in cleaning quality, particularly concerning mini-fridges, towels, and the general tidiness of ready-to-move-in rooms.
The features of the Holiday Inn Express & Suites Albany Airport Area - Latham include a range of room types, typically suites and standard rooms, designed to accommodate various guest needs. Common room features often include a flat-screen TV, a mini-fridge, a microwave, a coffee maker, and a private bathroom. Beds are usually equipped with comfortable bedding. The hotel brand emphasizes convenience and efficiency, catering to travelers who value a straightforward and reliable stay. The presence of an attached restaurant, reportedly run by Pete and his daughter Lola, offers an on-site dining option, with reviews indicating that the food tastes great, though timing and service aspects of the restaurant operation have received mixed feedback. The hotel also typically includes amenities such as an ice machine, vending machines, and possibly a business center with computers and printing facilities. While the hotel aims to provide a consistent experience, recent customer reviews have brought to light significant concerns regarding the condition and maintenance of the rooms and facilities. Specific issues mentioned include black mold in heating and cooling units, constantly running or overflowing toilets, clogged sinks, stained towels, and non-functional AC units or heating systems. The hot tub has also been noted to be frequently out of order, and there have been comments about the general cleanliness of floors. These issues suggest potential maintenance challenges and a need for improvement in facilities management. Pet-friendly policies are sometimes offered at Holiday Inn Express locations, but it is always advisable to confirm directly with this specific hotel.
Regarding promotional information, Holiday Inn Express & Suites properties often participate in IHG Rewards, the loyalty program for IHG hotels, allowing guests to earn and redeem points for stays. The hotel frequently offers standard promotions available through the IHG brand, such as discounts for IHG Rewards members, advanced purchase rates, and package deals that might include breakfast or additional amenities. Given its proximity to the airport, it often markets itself as a convenient choice for travelers needing a place to stay before or after flights. Corporate rates might also be available for business travelers. For specific and current promotional offers, it is always recommended to check the official IHG website, the hotel's direct website if available, or popular online travel agencies. While the hotel benefits from its brand recognition and convenient location, potential guests should be aware of the recent customer feedback when making their booking decisions. The hotel's standard amenities like complimentary breakfast and a pool are generally considered value-adds for the price point. Despite the noted issues in some reviews, the Holiday Inn Express & Suites Albany Airport Area - Latham remains a functional option for those specifically seeking a "Hotels Near Of Me" solution close to the airport and the Latham commercial district, particularly for short stays where convenience is a primary factor.
400 Old Loudon Rd, Latham, NY 12110, USA
Get directionsBeware staying at this hotel. I absolutely love the people, but the rooms in general are absolutely horrific. April. Tyrone, and privana are gold stars. You will find your heating and cooling units are filled with black mold. You will find that toilet constantly run after flushing them sometimes they will even overflow after flushing. Be sure to check your mini fridges as the cleaning Crew does not clean them properly. The same with towels as well.I have found multiple stains on white towels, where they don’t even bleach the laundry. When you asked for help you’re ignored. The rooms absolutely do not complement the people that work here. Garbage is are full in ready to move in rooms. Sinks are clogged and overflow when you try to use them. Pete is a star as long his daughter Lola that run the restaurant attached to the hotel. The food taste great but there time doesn’t always reflect what they could be doing. The toilets overflow when you flush them. AC units/Heating systems don’t work properly. If you happen to make it into the main office with the main boss, she’s very short winded with you and doesn’t give you much room to speak/listen. The hot tub has worked for one out of the six weeks that I’ve been here as well as floors are constantly dirty. It just seems like in general they have a lack of employment to keep it in order. It takes a lot to piss me off, but this hotel has made my blood boil more times than any other hotel has in my entire life. I am beyond respectful as I don’t even let cleaning Crew come in. We are clean and neat people ourselves. They transfer us to a new room on the floor that was upper like it was an upgrade to find out that was black mold in the AC/heating unit It’s hazardous and dangerous to all well-beings. Thank you for the upgrade to breathe in toxic mold. I have been staying here for six weeks and planned on staying for six weeks more but due to these experiences, I will be dipping out early.
Apr 02, 2025 · Anthony CuomoThe initial check-in process was great and went very smoothly, which left a positive first impression. However, as my stay continued, the overall experience declined noticeably. One of the main issues I encountered was with the front desk staff, who clearly need more comprehensive training to improve their customer service skills. During my stay, I interacted with four different front desk employees. Out of those four, only two were consistently pleasant, courteous, and helpful, making an effort to ensure my needs were met and questions answered. Unfortunately, the other two front desk staff members I dealt with were cold, unwelcoming, and somewhat unpleasant in their demeanor, which detracted from the overall atmosphere of the hotel and affected my level of comfort. This inconsistency among the front desk team was disappointing and is an area that definitely requires attention to enhance guest satisfaction in the future.
Apr 29, 2025 · Trevor DhanpaulThe good: Clean rooms, free breakfast buffet, fitness center, Dove brand hygiene products in the bathrooms, on site restaurant (it's really a bar lol). The bad: the pool/hot tub was pretty gross during our stay. The water was blue, but not clear at all. Clumps of hair & hair ties were on the floor several days in a row. The pool was closed for more than 24 hours at one point but the kids didn't care to go back once it finally reopened. Also, it was almost impossible to get a roll of toilet paper besides when housekeeping works a few hours a day.
May 14, 2025 · Kristine BaxterThe layout of the rooms makes some rooms extremely difficult to find on the lower level its like a labyrinth. The breakfast has to be one of the worst holiday inn breakfasts ive been too. Not sure how you can you mess up the cinnabon cinnamon rolls worse than these. They do have some hot foods but the pancakes and waffles really dont keep well in the warmers. The staff is friendly and helpful, rooms are clean and comfortable typical with any holiday inn express.
May 10, 2025 · J LewisThe place is extremely clean. It smells good. The staff is amazing. Complimentary breakfast is always warm and they change the options some mornings. Great for work trips and family. They even give a goody bag when you check it. Love it here. Staff is respectful and helpful. I was amazed at the level this HIE is operating at. Felt like a top notch Hotel.
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