Hotels Near Of MeIllinoisCook CountyHillsideSouth Mannheim Road
200 S Mannheim Rd, Hillside, IL 60162, USA
Good location. Near stores and restaurants. Hotel could have been cleaner. Our first room had a smell that was beyond terrible. I could not tell if it was the plumbing from the bathroom or the room itself and the carpet. It was so bad that the second day I asked to be moved. The next room was better but the toilet ran much longer than usual. Someone else said their toilet in their room was not operating properly as well. The pool did not look clean. The breakfast is super basic. It’s obvious the owners cut corners at this hotel. Customer service was not very good. The employees didn’t make you feel as though they were glad you were there. The room keys never worked. Several times a day we had to go downstairs to have them reset. Others were having the same problem. Also there is no way to reach this hotel directly. I called the number listed for over a week trying to reach someone at the front desk prior to arrival to no avail. The only way to get assistance after making a reservation is to call the 800 number to someone from probably overseas. Will not be returning to this hotel nor patronizing another Holiday Inn Express.
For residents and visitors of Illinois, finding a convenient and reliable hotel near key transit points is a significant consideration. The Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG, located in Hillside, is often on the radar for those seeking lodging in the western suburbs with easy access to the city and the airport. This article is designed to provide a comprehensive and factual overview of what this hotel offers, helping locals make an informed decision for their own travel needs, or for hosting visiting friends and family.
The Holiday Inn Express brand is known for its focus on providing a straightforward, comfortable, and value-oriented stay, often catering to business travelers and families on the go. This particular location highlights many of these brand standards, from its complimentary breakfast to its suite-style room options. It's an establishment that aims to be a practical solution for a short visit or a longer stay. Guests can expect the standard Holiday Inn Express amenities, including free Wi-Fi and a fitness center. However, it is also important to consider the feedback from past guests. While some appreciate its good location near stores and restaurants, others have raised concerns about cleanliness, room maintenance, and customer service. It’s worth noting that the hotel has acknowledged some of these issues publicly, stating they have shared comments with their management team. This shows an awareness of the need for improvement, which can be a promising sign.
For a local user, this hotel could serve several purposes. It's an option for a quick overnight stay before an early flight out of O'Hare, a place for relatives to stay when visiting, or a convenient base for business colleagues. The hotel's proximity to major highways and the airport is a huge selling point. It removes a lot of the stress associated with airport travel. The availability of suite options with amenities like microwaves and refrigerators can also be a big plus for families or those on extended trips, allowing for some of the comforts of home. While some guests have noted challenges with accessing the front desk directly by phone, the availability of a 24-hour front desk in person remains a key service. The hotel is working to address the experiences that have been less than ideal, such as issues with room keys and maintenance, which shows an effort to improve the guest experience.
The Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG offers a functional and accessible choice for lodging in the Hillside area. By understanding both its strengths and the areas where it has received constructive feedback, locals can determine if it is the right fit for their specific needs. It's a hotel with a solid brand foundation that provides a practical solution for many types of travelers, and it’s centrally located for easy navigation of the wider Chicagoland area.
Location and Accessibility
The hotel is strategically located at 200 S Mannheim Rd in Hillside, IL 60162. This address places it in a prime position for convenience and accessibility. It is situated near major highways, including I-290, which provides a direct route to downtown Chicago. This makes it an attractive option for those who need to travel to the city but prefer to stay in a quieter suburban setting. The hotel is also very close to O'Hare International Airport, which is one of its main selling points. Guests can benefit from a complimentary shuttle service to O'Hare, as well as to the CTA Blue Line, which offers a seamless connection to downtown Chicago and other key areas. This combination of highway and public transit access makes it easy to get around without a car if needed.
The location in Hillside is also advantageous for its proximity to a variety of local establishments. The hotel is near numerous stores and restaurants, providing guests with plenty of options for dining and shopping within a short distance. Nearby attractions include the Brookfield Zoo, Oakbrook Center, and the Loyola Medical Center, making it a suitable choice for both leisure and business travelers. The hotel is also positioned to offer quick access to corporate centers and other points of interest in the western suburbs. This blend of accessibility to major transport hubs and local amenities makes the Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area a practical choice for anyone traveling in or through the region.
Services Offered
Features and Highlights
Contact Information
Address: 200 S Mannheim Rd, Hillside, IL 60162, USA
Phone: (708) 544-2700
Conclusion: Why This Place is Suitable for Locals
For residents of Illinois, the Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG offers a compelling option for a variety of needs. Its location is arguably its strongest asset, providing an effortless connection to O'Hare Airport and major highways. This makes it an ideal choice for locals needing a stress-free starting point for a trip or a convenient place for out-of-town guests to stay. The complimentary airport shuttle service is a particularly valuable perk that can save money and hassle on transportation.
Beyond its location, the hotel's services and features are designed for practicality and comfort. The free breakfast saves guests the time and cost of finding a morning meal, while the inclusion of microwaves and mini-refrigerators in every room allows for the storage of food and drinks. The availability of an indoor pool and fitness center provides on-site recreational options. While some guest reviews have pointed to areas for improvement, the hotel’s public responses indicate a commitment to addressing these issues. Ultimately, this hotel is a functional, value-driven choice that provides essential amenities and unbeatable access to transportation, making it a logical and practical option for locals in the greater Chicagoland area.
200 S Mannheim Rd, Hillside, IL 60162, USA
Good location. Near stores and restaurants. Hotel could have been cleaner. Our first room had a smell that was beyond terrible. I could not tell if it was the plumbing from the bathroom or the room itself and the carpet. It was so bad that the second day I asked to be moved. The next room was better but the toilet ran much longer than usual. Someone else said their toilet in their room was not operating properly as well. The pool did not look clean. The breakfast is super basic. It’s obvious the owners cut corners at this hotel. Customer service was not very good. The employees didn’t make you feel as though they were glad you were there. The room keys never worked. Several times a day we had to go downstairs to have them reset. Others were having the same problem. Also there is no way to reach this hotel directly. I called the number listed for over a week trying to reach someone at the front desk prior to arrival to no avail. The only way to get assistance after making a reservation is to call the 800 number to someone from probably overseas. Will not be returning to this hotel nor patronizing another Holiday Inn Express.
May 07, 2025 · Stephanie CCheck in went normal, was able to get into the room no problems. Later that night 11PM was unable to get into the room due to faulty keys. No one at the front desk for over an hour. Needed medication inside the room. Was told the manager would call me to discuss on Monday, no call, no answer at the hotel over 6 days. Even the corporate office is unable to reach anyone. Why did I not get a call and why is corporate office offering me 1600 points to resolve this? HOPING FOR SOME REAL ACTION other than "Thank you for your feedback. I am sorry about the issues you encountered during your stay. I have shared your comments with our management team to make sure we provide a better experience." These types of replies are on google and IHG website for a lengthy period of time and it is obvious nothing is changing.
Jul 16, 2025 · Michael DownsI was really nervous with all the negative reviews. It was ok. The room was huge which was a big plus. The pool was small and the water was so murky. I appreciated that they had a free breakfast, but it was very disappointing as others have mentioned. No laundry. Location is ok. Walls and doors are very thin and lots of people screaming in the halls late at night wasn't great.
Jul 20, 2025 · D TI reserved a room here. Upon arriving there was one customer in front of me waiting with no one at front desk to help him. The wait was over 10 min as well. When the lady arrive back at the front desk. She had an attitude with the Customer and I looked like what did he do wrong? I then spoke with her, letting her know I had a reservation. She once again had an attitude Telling me I had to pay a Deposit, I said no problem. She scanned my keys in handing them to me, not giving me any information About breakfast where the room was as I’m leaving from the desk I hear her again saying to the next customer “You have a reservation”? Over All the entry to inter the hotel was very messy. Look like they were doing work. It was drywall everywhere. The room was nice but Just based off the customer service being nasty, I would never return. And they also keep your deposit for over 30 days on hold. I’m not sure why maybe the hotel uses the money and replaces it but I had to call my bank to get my deposit released. Customer service is everything to me, and I refuse to give my hard working money to any business with no respect for customers. Remember, it’s the customers that’s keeping the business alive. Never again!!
Mar 22, 2025 · Wynter SimpsonI am NEVER one to post reviews but I was disturbed upon arriving to this hotel and I can't believe families with small children would seriously stay here. Upon walking in the door was creaking like it needed some wd40 and knew that was a sign it wasn't going to be good. I got my key for my room and everytime i stay in a hotel i always do an inspection upon entering my room. I did my normal inspection and found a bed bug smushed into the bedding so I took a picture and marched it up to the front desk and said we are not staying. After driving all day and being tired and wanting to relax a bit I had no choice but to get back in the car and continue driving into the night to get back home. For one if they actually were cleaning and stripping the bed to put new clean bedding on for a new customer I probably wouldnt have seen that on the bed and for two even after showing evidence i highly doubt they will call pest control in and start treating for and trying to prevent bed bugs. NO, instead let's let people share a room with bed bugs and let their children sleep with them and risk taking it home too. Plus the room smelled really bad. RIDICULOUS. I don't have a lot of money can't afford expensive hotels but even though you are getting budget friendly does not mean it has to have bed bugs or be nasty. Very disappointing and if I was the hotel own i'd be ashamed.
Jun 14, 2025 · Alisha Titus
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