Hollis Hotel

For individuals exploring options for "Hotels Near Me" in the Jamaica, New York area, the Hollis Hotel, located at 183-02 Jamaica Ave, Jamaica, NY 11423, USA, might appear as a potential listing. This objective introduction aims to provide a comprehensive overview of the hotel based on available public information and direct customer feedback. It's crucial for prospective guests to have a clear understanding of what to expect, covering aspects such as the environment, services, features, and any pertinent promotional information.

The perceived environment of the Hollis Hotel, according to recent customer reviews, presents a concerning picture. Guests have reported significant issues that directly contradict what might be suggested by promotional images. Descriptions include rooms "reeking of cigarette smell," even when a non-smoking room is desired. More alarmingly, the environment has been characterized as "filthy," with "fruit fly infested" conditions and "multiple Roaches Spotted in the room." Structural and maintenance issues within the rooms also contribute to a negative environmental perception, with reports of "Cigarette Holes in the comforter as-well as brown stains all over the walls." Furthermore, concerns about noise are prominent, as the "walls are very hollow so you can hear everything that is going with your neighbors and the hallways," which can significantly disrupt a peaceful stay. External environmental factors, such as being "woken up by gun shots right outside the hotel at 5 in the morning," also suggest a potentially challenging immediate vicinity, which is a critical consideration for any guest's safety and comfort.

The services at the Hollis Hotel, based on customer accounts, indicate significant challenges in delivering a satisfactory guest experience. Reports suggest "Bad service" and a lack of responsiveness from the front desk staff. Instances include being given an incorrect room or key, leading to guests having to return to the front desk multiple times. A particularly distressing incident involved a guest receiving a key to an already occupied room, leading to a confrontational situation. Efforts to resolve issues, such as requesting a refund for an unsatisfactory stay, have reportedly been denied, forcing guests to resort to external measures like making claims with their banks to retrieve their money. The provided phone number for the hotel is (718) 395-1010, and mobile phone +1 718-395-1010, which guests might use to inquire directly or address concerns. However, the existing reviews suggest a difficult experience in service recovery and overall guest support, which is a vital aspect of any hotel's operation. The lack of proactive problem-solving and unhelpful staff responses are critical points for potential guests to consider.

The features offered at the Hollis Hotel, as detailed by customer feedback, raise concerns about their functionality and overall condition. While hotel pictures might suggest certain amenities, direct guest experiences highlight discrepancies. Rooms have been described as having "cigarette holes in the comforter" and "brown stains all over the walls," indicating a lack of proper maintenance and cleanliness that impacts the perceived quality of the features. Beyond cleanliness, reports indicate non-functional amenities within the room, such as "a telephone in the room that was plugged into nothing so it wasn’t even usable" and "a lamp that did not work with drawings of a kite on it." These details suggest that basic in-room features may not be reliably available or in working order. The stark comparison by a guest, stating that "some of the stuff I witnessed at this 'Hotel' many wouldn’t even see at a MOTEL," underscores significant concerns regarding the quality and functionality of the hotel's features. Prospective guests should be aware that the actual in-room experience might fall short of standard expectations for hotel amenities.

Based on the provided customer reviews, a significant aspect of the Hollis Hotel's promotional information appears to be the potential for discrepancy between advertised images and the actual guest experience. The strong opening statement from a reviewer, "DO NOT LET THE HOTEL PICTURES FOOL YOU," serves as a critical warning regarding the promotional material. This suggests that any promotional images or descriptions might not accurately reflect the current condition or quality of the hotel's environment and features. While specific promotional offers or packages are not detailed in the provided information, the core "promotion" of a comfortable and clean stay is directly challenged by guest accounts of filth, infestations, and disrepair. For local users searching for "Hotels Near Me," it is essential to exercise extreme caution and manage expectations when considering the Hollis Hotel based solely on its marketing. Potential guests should be aware that the reality of the stay, as described by multiple reviewers, may be drastically different from any visually appealing advertisements. It is always recommended to cross-reference promotional claims with recent, objective guest feedback when making a booking decision.

The Hollis Hotel is located at 183-02 Jamaica Ave, Jamaica, NY 11423, USA. While a specific review only mentions a distressing incident involving "gun shots right outside the hotel at 5 in the morning," this detail provides a critical insight into the immediate surroundings. For individuals searching for "Hotels Near Me" in the Jamaica, NY area, understanding the neighborhood is as important as the hotel itself. Jamaica Avenue is a significant thoroughfare in Queens, known for its commercial activity and diverse community. However, the reported incident suggests that the immediate vicinity of the hotel might experience issues related to noise and safety, particularly during late hours. While the proximity to local transportation options or other neighborhood amenities is not detailed in the provided reviews, the experiences shared by guests regarding external disturbances should be a major consideration when evaluating the suitability of this location for their stay. It is advisable for prospective guests to research the specific area and its safety profile independently before making a booking decision.