Home2 Suites by Hilton Eau Claire South ico

Home2 Suites by Hilton Eau Claire South

Hotels Near Of MeWisconsinEau Claire CountyEau ClaireOakwood Hills Parkway

4135 Oakwood Hills Pkwy, Eau Claire, WI 54701, USA

4.0

I strongly advise against staying at this hotel. My experience raised serious concerns about the cleanliness and maintenance standards, particularly in the bathrooms. While the rooms may appear clean at first glance, the underlying hygiene issues are unacceptable—especially the lack of basic items like extra shower curtains. I stayed at this hotel for four nights and had to switch rooms due to unresolved issues, only to encounter the same problems again. I arrived late on a Monday night around 11 PM and immediately noticed a foul, musty odor coming from the bathroom. I decided to address it the next morning. Upon closer inspection, I discovered that the shower curtain emitted a strong, musty smell, as if it had never dried properly. I also noticed visible mold in the shower area. At 6 AM, I reported these issues to the front desk. They acknowledged my concerns and assured me that housekeeping would take care of it. However, when I returned to the hotel that evening, nothing had been done. I followed up again at the front desk, and after waiting 45 minutes, I was told they didn’t have any spare shower curtains available. They promised housekeeping would address it the next morning. Unfortunately, the next day came and went with no action taken. That evening, I requested to be moved to a different room. The second room (Room 307) had a similar issue—a musty, stale water smell coming from the shower curtain. While it wasn’t as overpowering as in the first room (Room 107), it was still unpleasant. I ended up removing the curtain myself, placing it in a bag in the corner, and using the shower without a curtain for the remainder of my stay. To make matters worse, the second room also had issues with the cable TV, which kept cutting out intermittently. This experience was extremely disappointing and frustrating. The lack of responsiveness from staff and the poor condition of the rooms reflect a serious lapse in basic hospitality standards. I hope this feedback prompts the hotel to take immediate action to improve cleanliness, maintenance, and customer service. Feel free to contact me the last 4 of my confirmation number is 2103. Check in date 07/21

Sanket Patel
  • Overview
  • (715) 514-3570
  • www.hilton.com

Home2 Suites by Hilton Eau Claire South Introduce

For Wisconsin locals planning a trip to the Eau Claire area, finding the right place to stay is key to a successful visit. Whether you're in town for a family event, a weekend getaway to explore the city's vibrant arts scene, or a longer business trip, a comfortable and convenient hotel can make all the difference. Home2 Suites by Hilton Eau Claire South offers a unique blend of home-like comfort and hotel amenities, making it a popular choice for extended stays and quick trips alike. This all-suite hotel is designed to be a flexible and welcoming basecamp, providing guests with more space and the conveniences of a full kitchen in every room. This overview is tailored for locals, providing a straightforward look at the hotel's offerings, its location, and what you can expect during your stay, based on public data and guest experiences.

The Home2 Suites by Hilton brand is known for its modern, all-suite format, which caters to travelers seeking a more residential feel. The spacious rooms include a full kitchen with a refrigerator, microwave, dishwasher, and sink, making it easy to prepare meals and snacks. This feature is particularly valuable for Wisconsin families and individuals on longer trips, as it can help them save money and stick to their preferred dietary routines. The hotel also aims to create a welcoming atmosphere for guests and their pets, as it is a pet-friendly establishment. While some guests have noted issues with cleanliness and maintenance, others have praised the staff for their exceptional hospitality and efforts to assist during their stay. The hotel is built to be a comfortable retreat after a day of exploring all that Eau Claire has to offer.

It's important to have a balanced perspective, and while some past guest experiences have highlighted areas for improvement in maintenance and housekeeping, many reviews also point to a staff that is helpful and accommodating. One reviewer recounted how the staff went "above and beyond" to help their family during a difficult time, showing genuine compassion and excellent customer service. This human element of hospitality can often define a guest's experience and is a key factor for many when choosing a hotel. The hotel's management has also shown a willingness to engage with guest feedback, which suggests a commitment to addressing concerns and improving the overall quality of their services. For local users, knowing that the staff is praised for their helpfulness and positive attitude can be reassuring, especially when planning a trip with specific needs or during a stressful time.

Home2 Suites by Hilton Eau Claire South is conveniently located at 4135 Oakwood Hills Pkwy, Eau Claire, WI 54701, USA. This address places it in the Oakwood Hills area, a well-known shopping district in Eau Claire. For Wisconsin residents, this location offers an excellent balance of accessibility and convenience. The hotel is situated within three miles of I-94 and Highway 53, making it easy to get to and from, whether you are arriving from Milwaukee, Madison, or other parts of the state. The proximity to major roadways means less time spent navigating local streets and more time enjoying your trip.

The hotel's location is a significant advantage for those looking to explore the area's local attractions. It is very close to the Oakwood Mall, providing a wide range of shopping and dining options within a short walk or drive. Additionally, popular local destinations like Chaos Waterpark and Action City are just a couple of miles away, making this hotel a great base for families seeking entertainment. For those visiting the University of Wisconsin-Eau Claire, the campus is only about an eight-minute drive away. The convenience of being near restaurants, shopping, and entertainment, while still being easily accessible from major highways, makes this a strategic and practical choice for any local traveler planning to visit Eau Claire.

The services offered at Home2 Suites by Hilton Eau Claire South are designed to provide a comfortable and stress-free stay, particularly for those on longer trips or traveling with family.

UL

LI Complimentary Breakfast: Guests can start their day with a free hot breakfast buffet, which is a great way to save money and time before heading out to explore.

LI Pet-Friendly Accommodations: The hotel is welcoming to pets, with a non-refundable fee and a weight limit, allowing locals to travel with their furry family members.

LI Business and Fitness Centers: For guests who need to stay productive or active, the hotel offers a 24-hour business center and a well-equipped fitness center.

LI Guest Laundry Facilities: The hotel provides self-serve laundry facilities, a major convenience for those on extended stays.

LI 24-Hour Front Desk: The front desk is staffed around the clock, ensuring that guests can get assistance at any time, a feature that has been positively reviewed by customers.

UL

Home2 Suites by Hilton Eau Claire South stands out for several features and highlights that enhance the guest experience.

UL

LI All-Suite Rooms with Kitchenettes: Each room is a spacious suite with a full kitchenette, including a refrigerator, microwave, and dishwasher, providing a flexible and convenient living space.

LI Indoor Swimming Pool: The hotel has an indoor pool, allowing guests to enjoy a swim and relax regardless of the weather outside.

LI Firepit and Outdoor Patio: Guests can unwind in the outdoor seating area, which includes a firepit and barbecue grills, perfect for a relaxing evening.

LI Free Parking and WiFi: The hotel offers complimentary self-parking and free WiFi in both the rooms and common areas, adding to the value and convenience of the stay.

LI Connecting Rooms: For larger families or groups, the availability of connecting rooms is a helpful feature for staying together while maintaining personal space.

UL

For general inquiries, reservations, or to speak with the staff, you can contact the hotel using the following information:

Address: 4135 Oakwood Hills Pkwy, Eau Claire, WI 54701, USA

Phone: (715) 514-3570

Home2 Suites by Hilton Eau Claire South is particularly well-suited for Wisconsin locals for a variety of reasons. Its strategic location makes it an easy drive from many parts of the state, minimizing travel stress and maximizing vacation time. The all-suite format, complete with a full kitchen, provides a sense of comfort and a level of convenience that is ideal for families, groups, or individuals on extended trips who want a more residential feel. The pet-friendly policy also allows residents to bring their beloved animals along, eliminating the need to find a pet sitter and making the trip more inclusive. The availability of amenities like the indoor pool, fitness center, and complimentary breakfast adds significant value, ensuring a comfortable and entertaining stay for all guests. While past reviews have noted some inconsistencies in maintenance and housekeeping, the staff's dedication to providing a friendly and accommodating experience is a consistent highlight. By offering a home-like environment with the benefits of a full-service hotel, Home2 Suites by Hilton Eau Claire South is an excellent option for Wisconsinites looking for a convenient, comfortable, and flexible base for their next trip to Eau Claire.

Home2 Suites by Hilton Eau Claire South Photos

Home2 Suites by Hilton Eau Claire South 4
Home2 Suites by Hilton Eau Claire South 4
Home2 Suites by Hilton Eau Claire South 4
Home2 Suites by Hilton Eau Claire South 4
Home2 Suites by Hilton Eau Claire South 4
Home2 Suites by Hilton Eau Claire South 4
Home2 Suites by Hilton Eau Claire South 4
Home2 Suites by Hilton Eau Claire South 4
Home2 Suites by Hilton Eau Claire South 4
Home2 Suites by Hilton Eau Claire South 4

Home2 Suites by Hilton Eau Claire South Location & Map

4135 Oakwood Hills Pkwy, Eau Claire, WI 54701, USA

Reviews

I strongly advise against staying at this hotel. My experience raised serious concerns about the cleanliness and maintenance standards, particularly in the bathrooms. While the rooms may appear clean at first glance, the underlying hygiene issues are unacceptable—especially the lack of basic items like extra shower curtains. I stayed at this hotel for four nights and had to switch rooms due to unresolved issues, only to encounter the same problems again. I arrived late on a Monday night around 11 PM and immediately noticed a foul, musty odor coming from the bathroom. I decided to address it the next morning. Upon closer inspection, I discovered that the shower curtain emitted a strong, musty smell, as if it had never dried properly. I also noticed visible mold in the shower area. At 6 AM, I reported these issues to the front desk. They acknowledged my concerns and assured me that housekeeping would take care of it. However, when I returned to the hotel that evening, nothing had been done. I followed up again at the front desk, and after waiting 45 minutes, I was told they didn’t have any spare shower curtains available. They promised housekeeping would address it the next morning. Unfortunately, the next day came and went with no action taken. That evening, I requested to be moved to a different room. The second room (Room 307) had a similar issue—a musty, stale water smell coming from the shower curtain. While it wasn’t as overpowering as in the first room (Room 107), it was still unpleasant. I ended up removing the curtain myself, placing it in a bag in the corner, and using the shower without a curtain for the remainder of my stay. To make matters worse, the second room also had issues with the cable TV, which kept cutting out intermittently. This experience was extremely disappointing and frustrating. The lack of responsiveness from staff and the poor condition of the rooms reflect a serious lapse in basic hospitality standards. I hope this feedback prompts the hotel to take immediate action to improve cleanliness, maintenance, and customer service. Feel free to contact me the last 4 of my confirmation number is 2103. Check in date 07/21

Jul 28, 2025 · Sanket Patel

The staff was very accommodating, we traveled for a funeral and needed to check in early to get ready and they were amazing and got us a room early. During our stay, the front desk staff was great to our entire family. They answered questions, helped with getting pillows, and even shared a deck of cards for the cousins to play with in the lobby. This staff went above and beyond, showing what hospitality really means. Thank you!

Jul 18, 2025 · Jensen J

You get your own microwave, dishwasher, 2 sinks, a nice fridge, multiple cupboards, coffee machine, huge TV, pull out bed couch, 2 queen beds, all mattresses are soft and im on the couch, its the softest, i had to arm wrestle for the couch. That says something. Cool artwork and wall paper, beautiful shower and bathroom, only thing I dont like is sliding bathroom door. Also a divider curtain between the beds and the couch for privacy. 10/10 best hotel room ive ever stayed at.

Jul 26, 2025 · Sam Zenk

No grab bar inside the shower. The door inside has a bar but slides when you grab it. Thus I lost my balance. A safety concern. A small grab bar inside on the wall opposite the sliding door would be enough. I did not get hurt. Elected not to shower. Washed up instead.

May 12, 2025 · OC Mangold

We absolutely love Home2 suites! How ever, this particular stay we were traveling from Yellowstone back home to Tennessee with our pastor and his wife and we all chose this particular location for our stop. Pastor Tom and Dawn went in first and checked in and headed up to their room, as we checked in and headed up to our room we were met by pastor as he was exiting the elevator, he was as white as a ghost !!! Apparently the room he was given was already occupied and those guest were engaged in some ………. Let’s say nookie and yea. So needless to say that was not a great experience. But ! It wasn’t the end of the world not a huge deal but still wasn’t expected. Will not deter us from staying with them.

May 26, 2025 · Chris Moon

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