Willow Inn and Suites ico

Willow Inn and Suites

Hotels Near Of MeWisconsinEau Claire CountyEau ClaireSouth Hastings Way

1828 S Hastings Way, Eau Claire, WI 54701, USA

2.0

Check in clerk was good but hotel had indoor pool and continental breakfast on website, neither of which were in operation. Jacuzzi was broken as well. We only stayed 1 night of a 3 night stay. Floor in room was sticky. Microwave had a brown circle stain underneath the turntable. Shower water pressure was good and had nice, hot water. Couldn't get WiFi to work.

Claudia Endres
  • Overview
  • (715) 500-7777
  • willowinnsuites.com

Willow Inn and Suites Introduce

The Willow Inn and Suites, situated in Eau Claire, Wisconsin, offers a straightforward and budget-conscious lodging option for visitors to the area. This hotel is designed to provide a practical place to stay, particularly for those who prioritize location and affordability over extensive luxury amenities. While the experience may vary, the hotel aims to offer a comfortable and functional base for travelers exploring the Chippewa Valley. The establishment has a friendly approach to customer service, with staff members who are noted for being helpful and accommodating, as demonstrated by a front desk clerk who provided an upgrade to a guest with specific needs. This commitment to meeting guest needs on a personal level is a key aspect of the Willow Inn and Suites’ service. The hotel is particularly suited for individuals or families who need a no-frills place to rest and are planning to spend most of their time exploring the city’s many attractions.

The Willow Inn and Suites is a place that understands the need for a comfortable bed and a warm room, especially during Wisconsin’s colder months. The heating system in the rooms has been noted as very effective, ensuring a cozy environment even when the temperature drops. The rooms themselves are designed for practicality, providing the basic necessities for a comfortable stay. Guests have noted that rooms are generally clean, which is a fundamental and important aspect of any hotel experience. While some amenities may not always be operational, the hotel's efforts to provide a good value for the price point are a consistent theme. It serves a specific niche in the local hospitality market, catering to travelers who are looking for a simple, reliable, and affordable place to stay in Eau Claire.

The Willow Inn and Suites is conveniently located at 1828 S Hastings Way, Eau Claire, WI 54701. This address places the hotel in a commercial corridor of Eau Claire, making it easily accessible for travelers arriving by car. S Hastings Way is a major thoroughfare, providing direct access to many parts of the city and surrounding areas. The hotel's location is beneficial for those who are in town for business or visiting local attractions that are spread throughout the city. The area is home to a variety of retail stores, restaurants, and other services, providing guests with numerous options for dining and shopping within a short drive. The ease of access to major roads and highways makes it a great hub for exploring the wider Chippewa Valley region.

The accessibility of the Willow Inn and Suites is a major advantage for its guests. For those traveling from out of town, the location on S Hastings Way means they can get to and from the hotel without navigating complex city streets. This is especially helpful during a snowstorm, as one reviewer noted, where a reliable and easy-to-find place to stay is crucial. The hotel's position makes it a practical choice for both short-term and extended stays, as it minimizes travel time to and from major points of interest. While public transportation options may vary, having a personal vehicle is the most convenient way to get around from this location, with ample parking available on-site. The hotel's strategic placement on a main road provides a balance between convenience and affordability, making it a sound choice for travelers who are driving to the city.

The Willow Inn and Suites offers a range of services designed to provide a comfortable and straightforward stay for its guests. While some amenities may have been subject to temporary closures or maintenance issues, the hotel staff’s focus on customer service remains a consistent element.

  • Front Desk Service: The front desk staff are noted for their helpfulness and responsiveness to guest needs. They are available to assist with check-in, check-out, and any questions or issues that may arise during a stay.

  • In-Room Amenities: Rooms are equipped with several key amenities for convenience. Guests have access to a microwave and mini-fridge, which are very useful for those who want to store snacks or reheat meals. The beds are comfortable, and the heating system is effective, ensuring a good night's sleep.

  • Bathroom Features: The shower provides good water pressure and hot water, which is a basic but essential service for a refreshing experience. Some rooms may also feature a spa tub, though its operational status should be confirmed upon booking.

  • Housekeeping: Rooms are maintained with a focus on cleanliness. Guests have commented positively on the clean condition of their rooms, which is a priority for a comfortable stay.

  • Parking: The hotel provides parking for guests, making it easy to access the property with a vehicle.

The Willow Inn and Suites has several features that stand out for its specific type of clientele. These are not about extravagant luxury, but rather about the practical and essential elements that contribute to a decent stay at a reasonable price.

  • Accommodating Staff: A key highlight is the willingness of the staff to work with guests to resolve issues. The example of a guest needing a first-floor room and being upgraded to a better room due to an entry problem demonstrates a commitment to guest satisfaction.

  • Effective Room Heating: For Wisconsin’s cold climate, the reliable and quick-working heat in the rooms is a significant highlight, ensuring guests are comfortable and warm.

  • Good Water Pressure and Hot Water: The hotel provides a fundamental comfort with its strong shower water pressure and nice, hot water, a detail that many travelers appreciate after a long day of travel or activities.

  • Affordable Pricing: The hotel’s competitive pricing is a major draw for budget-conscious travelers, making it an accessible option for those who need a place to stay without a high cost.

  • Convenient Location: The hotel's position on S Hastings Way is a highlight, offering easy access to the main roads of Eau Claire and the surrounding area.

For reservations or inquiries about the Willow Inn and Suites, please use the following contact information.

Address: 1828 S Hastings Way, Eau Claire, WI 54701, USA

Phone: (715) 500-7777

For locals in Wisconsin, the Willow Inn and Suites is a suitable option for a specific set of needs. It serves as a practical choice for when you need a last-minute room, perhaps due to a snowstorm or an unexpected event. It’s also a good place to recommend to out-of-town family and friends who are visiting on a tight budget. The hotel’s straightforward approach makes it a great option for a temporary stay where the focus is on a comfortable place to sleep rather than on full-service amenities. While it may have its limitations, as noted in customer reviews, the hotel’s affordable price point and accommodating staff make it a viable option for locals who need a simple and reliable place to stay in Eau Claire. Whether it’s for a quick weekend trip, a brief stay after a late-night event, or as a cost-effective alternative to more expensive hotels, the Willow Inn and Suites provides a no-frills, practical solution for the community’s lodging needs. Its focus on the essentials ensures that guests get what they need without any unnecessary expenses.

Willow Inn and Suites Photos

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Willow Inn and Suites Location & Map

1828 S Hastings Way, Eau Claire, WI 54701, USA

Reviews

Check in clerk was good but hotel had indoor pool and continental breakfast on website, neither of which were in operation. Jacuzzi was broken as well. We only stayed 1 night of a 3 night stay. Floor in room was sticky. Microwave had a brown circle stain underneath the turntable. Shower water pressure was good and had nice, hot water. Couldn't get WiFi to work.

May 28, 2024 · Claudia Endres

Amenities listed are not accurate. The hot tub doesn't work, the pool is out of commission, there's no breakfast, coffee, or hot water for tea. Because I have to use a cane and the only room on the first floor at my chosen rate had a non-working keyed entry, the woman at the front desk upgraded me to a room with a spa tub in it. The room was very clean, though unfortunately the smell of cigarette smoke gets in from the hallway. Obviously not all guests respect the statewide law against smoking in public places. There are obviously nicer places to stay, but the price was right and I needed a room due to the snow storm. The bed was comfortable, the heat worked really well, though the room was cold when I got here, it warmed up very quickly.

Jan 13, 2024 · Karen King

Good motel for getting drunk and kicking back with a few friends once a month or so, essentially 60 bucks to not have to get your own house dirty or annoy the neighbors. I wouldn't actually sleep here unless I didn't have any other choice. Didn't have a problem the first couple times, when we always left the room in good standing. That being said, I won't be coming back due to a disagreement with the owner about the ages of the folks I was with, but feel a fair review is in order. The good: The location is arguably the best in Eau Claire. Central to many restaurants, bars, convenience and grocery stores. The sauna worked quite well, and is electrical. The staff was cordial, and the fact the maintenance man drinks is a plus in my book (have fun at the workplace). The bad: The rooms are in serious need of renovation, with lights missing, missing electrical covers, dust and grime underneath furnishings, and missing TV remotes. I think in the 5-6 times I've been there, I only had a TV that worked right away twice, and have always had to ask for a remote. Maintenance had always been quick, friendly and efficient with this. The hallways reek of cigarette and marijuana smoke, and there is an assortment of broken bike parts in the long-term stay area. The outside of the property also leaves much to be desired, with litter everywhere and unkempt landscaping. The pool is ice cold, and seems to not have been skimmed in a while. The hot tub hasn't been functional in at least a decade, and the pool table is mainly used as a make shift chair. The hotel also still has signage from the two prior hotels (Rodeway and Best Western) that used to be here, which doesn't set a good precedent. The ugly: This is not a safe place to be for those with a family or children. At all hours of the day and night there are long-term residents smoking, openly drinking, using and discussing drugs. The facility is not secure, so anyone can enter any part without needing to verify they have a room. The doors to the rooms themselves look to have been kicked in repeatedly, and seemingly would be easy to force open for someone of average strength. In the 5-6 times I stayed, the police had been to the hotel itself 4 times. The long-term residents also try to fiend cigarettes and beer anytime I'd go out for one or run to Wal-Greens.

Jan 12, 2024 · Enbee

I will never book a room with them. Because there are other people's dogs attack other dogs when the dogs are emotional service dogs that get attacked by pitbull they believe the other person I will never booked a room with them at that motel. And I want to get the back straight. They did not call the cops I did you owe them an apology. When I'm the one to call the cops no other dog has the right to beat up another dog I can't can't afford for himself

Jul 18, 2024 · Johanna lehst

Is property is in a transition of ownership, and is struggling in many areas. The staff, is friendly, and trying their best, but the guests does suffer because of the lack of many amenities. I hope the new ownership is able to bring things back up to an acceptable standard, and the staff perseveres through the transition. Would like to commend Natalie who checked us in, and was apologetic for the shortcomings.

Jul 03, 2024 · CowCountryVintageSewing MachinesAndRestoration

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