Willow Inn + Suites ico

Willow Inn + Suites

Hotels Near Of MeWisconsinEau Claire CountyEau ClaireSouth Hastings Way

1828 S Hastings Way, Eau Claire, WI 54701, USA

4.0

This place has been massively remodeled over the past year, and every time I visit, I am always seeing massive improvements. Things aren't perfect yet - the building is still actively being worked on, and that's honestly okay. It shows the care that the new owners are putting into the building and the community. It's pet friendly, kid friendly, and has quickly become my home away from home. I can't wait to come back in a few months and see all of the new improvements.

Michael Anderson (Vandalf the Red)
  • Overview
  • (715) 500-7777
  • willowinnsuites.com

Willow Inn + Suites Introduce

For those of us who live in and around Eau Claire, it’s exciting to see a local business get a new lease on life. The Willow Inn + Suites, formerly the Regency Inn & Suites, is a shining example of this. Under new ownership, the hotel has undergone a significant and ongoing remodeling project that has impressed early guests. This isn't just a simple facelift; it's a dedicated effort to transform the property into a fresh, modern, and welcoming space. As one reviewer noted, the continuous improvements show the genuine "care that the new owners are putting into the building and the community." This commitment to quality and hospitality is what makes the Willow Inn + Suites a standout option for a staycation or for hosting family and friends from out of town.

The experience at Willow Inn + Suites is described as "genuinely impressive." Guests are consistently wowed by the fresh, modern feel of the newly renovated spaces. The rooms are noted for being "spotless and well-maintained," providing a comfortable and relaxing environment. This focus on cleanliness and a thoughtful update to the facilities is a significant draw, especially for locals who are looking for a reliable and comfortable place to stay. The positive changes are evident throughout the hotel, from the fresh furnishings to the overall atmosphere.

The dedication of the new ownership and staff is a recurring theme in positive reviews. Guests describe the owners as "amazing, incredibly friendly, and genuinely courteous," highlighting that their passion for creating a welcoming environment is noticeable in every detail. This kind of personal, hands-on hospitality is something we Wisconsinites truly appreciate. It goes beyond a simple transaction and builds a real connection with the community. Whether you're a family traveling with kids and pets or a business traveler needing a home away from home, the Willow Inn + Suites aims to make every guest feel valued.

The hotel’s amenities and convenience also contribute greatly to its appeal. The offer of a free breakfast each morning is a fantastic way to start the day, and the free WiFi is reliable and works perfectly throughout the stay. The hotel is also pet-friendly and kid-friendly, making it a great option for a wide range of visitors. All of these features combine to make the Willow Inn + Suites a clean, comfortable, and conveniently located place to stay with outstanding service and hospitality. Its ongoing journey of improvement shows that it's a hotel that is constantly striving to be better for its community and its guests.

The Willow Inn + Suites is located at 1828 S Hastings Way, Eau Claire, WI 54701, USA. This location is one of its biggest assets, offering both convenience and accessibility. The hotel is situated just a short walk—within two blocks—of several great restaurants, making it easy to enjoy a meal out without needing to drive. This is a huge plus for locals and travelers alike who want to explore the local dining scene. Its location on South Hastings Way also places it on a major thoroughfare, providing easy access to the rest of Eau Claire and surrounding areas.

The hotel is also a short drive from key local attractions such as the University of Wisconsin-Eau Claire and Carson Park. For those visiting students, attending campus events, or enjoying the city's outdoor spaces, the Willow Inn + Suites serves as a perfect home base. Its proximity to local businesses and amenities, including grocery stores and shops, ensures that everything you need is just a stone's throw away. This central and well-connected location allows guests to experience the best of Eau Claire with minimal travel time, making it an ideal choice for both short-term visits and extended stays.

The Willow Inn + Suites offers a variety of services to ensure a comfortable and pleasant stay for all guests.

  • Complimentary Breakfast: Guests can enjoy a free continental breakfast each morning, which is a great way to start the day without an extra expense.

  • Free Wi-Fi: High-speed wireless internet access is available throughout the hotel and in all rooms.

  • Pet-Friendly Policy: The hotel is proud to be pet-friendly, welcoming dogs and cats for a fee, making it easy for guests to travel with their furry family members.

  • 24-Hour Front Desk: The front desk is staffed around the clock, ensuring that guests can check in, check out, or get assistance at any time.

  • Laundry Facilities: On-site laundry facilities are available, which is a great convenience for guests on a longer stay.

  • Free Self-Parking: The hotel provides free parking for all guests, which is a convenient and cost-saving amenity.

  • Flexible Stays: The hotel offers both short and extended stay options, with some sources noting services tailored to weekly stays.

The Willow Inn + Suites has several key features and highlights that distinguish it from other local lodging options.

  • Recent Major Remodel: The hotel has been massively remodeled, resulting in fresh, modern, and clean rooms and common areas. This ongoing project shows a deep commitment to quality.

  • Exceptional New Ownership: The new owners are consistently praised for their hands-on, friendly, and courteous approach, which has made a noticeable difference in the hotel's atmosphere and service.

  • Pet-Friendly and Kid-Friendly: This is a major highlight for families and individuals who consider their pets part of the family, making it a welcoming place for everyone.

  • Convenient Dining Options: The hotel's location is a huge plus, as it's within walking distance of several restaurants, including Wisco's, Mancino's, and Wagners, providing easy access to dining out.

  • Clean and Comfortable Rooms: Guests consistently note that the rooms are spotless, well-maintained, and offer a comfortable and relaxing space to unwind.

  • Focus on Improvements: The fact that the hotel is still actively being improved shows a dedication to excellence and a continuous effort to provide the best possible experience for guests.

For those who would like to book a room or get more information, here is the contact information for the Willow Inn + Suites:

Address: 1828 S Hastings Way, Eau Claire, WI 54701, USA

Phone: (715) 500-7777

In conclusion, the Willow Inn + Suites is a perfect choice for us Wisconsin locals, especially for anyone looking for a hotel that combines the value of a great location with the quality of a newly renovated property and the warmth of genuine, local hospitality. The dedication of the new ownership to continuous improvement and their friendly approach to guests truly makes this place a "home away from home," as one reviewer so aptly put it. Whether you're traveling with family, including pets, or simply need a clean and comfortable place for a solo trip, the Willow Inn + Suites offers a fantastic experience. By choosing to stay here, you are not only getting a great deal on a modern and convenient stay, but you are also supporting a local business that is actively working to make a positive impact on our community.

Willow Inn + Suites Photos

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Willow Inn + Suites Location & Map

1828 S Hastings Way, Eau Claire, WI 54701, USA

Reviews

This place has been massively remodeled over the past year, and every time I visit, I am always seeing massive improvements. Things aren't perfect yet - the building is still actively being worked on, and that's honestly okay. It shows the care that the new owners are putting into the building and the community. It's pet friendly, kid friendly, and has quickly become my home away from home. I can't wait to come back in a few months and see all of the new improvements.

Jul 10, 2025 · Michael Anderson (Vandalf the Red)

I recently stayed at Willow Inn & Suites and was genuinely impressed with my experience. The hotel has clearly undergone a recent remodel—everything feels fresh, modern, and thoughtfully updated. The rooms were spotless and well-maintained, offering a comfortable and relaxing space to unwind. What really stood out to me was the staff and the new owners. The new ownership has made a noticeable difference—the owners are amazing, incredibly friendly, and genuinely courteous. Their dedication to creating a welcoming atmosphere really shows in every detail of the hotel and the service. The location is another big plus. The hotel is just a short walk—within two blocks—of several great restaurants, making it super convenient for dining out without needing to drive. On top of that, they offer a free breakfast each morning, which was a great way to start the day. The free WiFi also worked perfectly throughout my stay. Highly recommend Willow Inn & Suites for anyone looking for a clean, comfortable, and conveniently located place to stay with outstanding service and hospitality!

May 19, 2025 · Jennifer T

WARNING - the hotel website says room remodeling is complete, but the one we stayed in was mid-update. We booked a 3-queen bedroom and were told it would be available early so we could prepare for a wedding, but upon arrival, the previous occupants hadn’t left yet and reception could only offer a room with a king bed, queen bed, and optional air mattress. In the room itself: - door didn’t fit right, so light/air came in - closet was stripped of hardware, so no place to hang clothes - no dresser/desk to put bags on - no permanent light fixtures in the bedroom (wiring was in progress); a couple lamps were provided, but only 2 of the 4 bulbs worked - there was an attic-type opening in the ceiling that we blocked with a pillow while sleeping - shower tiling and floors were new, but the recessed lighting was unfinished - 2 strong air fresheners were plugged in that made us concerned about what scents were being masking Beyond the room, there’s still a lot of remodeling needed or in progress around halls/common areas, so the tidy pictures online didn’t capture the real atmosphere. Other details: - The few times I passed reception, no one was there. - At one point, a man with a holstered handgun was walking around the parking lot and told my parents “it’s a very safe place” - Guests loitered in the lot and a good number of broken down cars have been left sitting - It appears some people are living there quite permanently - We took a quick look at the breakfast offering and felt more comfortable visiting a local restaurant instead I wish the new owner luck in giving this place new life. It’s a tremendous project to undertake. For this trip, had we gotten the remodeled room we booked, maybe the rest would have been a little more tolerable, but we regretted not booking an AirBnB.

Jul 05, 2025 · Heather Quaegber

The entire staff was nothing less than amzing! My best friend, her daughter, my husband and I were in euclaire due to her mother being in critical care. I called and told them it would be a late check in and the reason. They were so compassionate they not only upgraded the room and comped another night just in case we needed it. It meant so much because the second night her mamma grew angel wings. Every single one of their staff was down to earth, kind, compassionate, and helpful. The rooms were nice, and clean. I loved the quilts. They did recently open up, and there are some repairs, and construction going on. It's pet friendly. The rooms were nice, but what will bring us back is the staff. We can never express the gratitude we have in our hearts, because of them my best friend, and her daughter were able to be there to say goodbye to her mamma. We can never thank them enouph.

Apr 02, 2025 · Pixie Dark

Garbage cans outside full of trash. Swimming pool ladder was broken. Paint peeling in the rooms. Water stains on ceiling. Rotten trim around air conditioning unit. No breakfast and took Custer service forever to get ahold. The place looks like a dump. Never going back

Jul 01, 2025 · Eric

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