Maya inn

1459 Edward L Grant Hwy, Bronx, NY 10452, USA

3.0

I called to be transfered to my family room because they just left hospital and they cell phones was not working and the guy pick up and said they don't transfer calls to family rooms and hung up . I went to call back and he block my number so my brother called them and he started cursing and screaming when we requested to speak to a manager he hung up again and when I did get in contact with my family they died because nobody was there to to them i want justice for denied a request for my situation.

Jason Lopex

Overview

(917) 690-7674

Maya inn Introduce

Maya Inn is a hotel situated at 1459 Edward L Grant Hwy, Bronx, NY 10452, USA. The establishment offers lodging options for travelers seeking affordable accommodations in the area. While Maya Inn aims to provide basic amenities and services, it has faced significant criticism from previous guests regarding cleanliness and customer service.

Located in the Bronx, Maya Inn positions itself as a budget-friendly option for visitors. Its proximity to public transportation links makes it accessible for those exploring New York City without car access. The hotel provides standard hotel facilities, including room service, laundry services, and parking options.

Location: Situated in the Bronx, close to public transport, making it convenient for travelers.
Amenities: Offers basic services such as room service, laundry, and parking.

Customer feedback on Maya Inn has been predominantly negative. Guests have reported issues with cleanliness, including the presence of bugs in their rooms. One guest described seeing insects crawling on walls and beds, leading to discomfort during their stay. Another visitor encountered problems with management's response to their complaints about unclean conditions, which were not resolved promptly.

Service quality has also been a significant concern. Guests have highlighted poor communication from staff, difficulty in addressing issues, and even rude behavior. For instance, one guest was blocked after trying to contact the hotel regarding an urgent family matter, resulting in a tragic outcome for their family. These incidents have led several guests to file formal complaints and lawsuits against Maya Inn.

While Maya Inn offers a central location and budget-friendly rates, the negative experiences reported by customers underscore serious issues with cleanliness and service quality. Potential guests are advised to research thoroughly and consider alternative accommodations to ensure a satisfactory stay.

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Maya inn Location

Maya inn

1459 Edward L Grant Hwy, Bronx, NY 10452, USA

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Reviews

Jan 23, 2025 · Jason Lopex

This establishment is very nasty & un helpful about any concerns from the costumers I was a guest here in September when I woke up & saw bugs crawling on the walls & on the bed which was very uncomfortable I went to the front desk made a complaint & nothing was done about it I was told I had to wait for a manager that’s was in September here we are in December & my refund was still not giving back to me after the manager promised me I would get all my money returned dirty is an understatement as well as rude I wouldn’t tell my enemy to stay here I’m currently in the process of filing a lawsuit against this hotel & it’s very rude employees I have pictures of bugs on wall & on the bed

Dec 13, 2024 · Aquanza Green

Great if u have a lot of friends who want to see you...

Mar 06, 2025 · B D

Very nice and clean. Very good staff, I went on the weekend and the girl that was there was very friendly and the housekeeper was also very nice

May 11, 2024 · Beba Lopez

Rooms are clean, the staff is great always willingly to help, the agents are always pleasant , the bathrooms I love, the shower is amazing

Apr 13, 2024 · Omar Wade