Peachtree Inn & Suites ico

Peachtree Inn & Suites

Hotels Near Of MeGeorgiaDeKalb CountyDoravilleNortheast Expressway

4275 Northeast Expy, Doraville, GA 30340, USA

2.0

Disgusting, unprofessional, and utterly disrespectful — avoid this hotel at all costs! My recent stay at the Peach Tree Inn & Suites was nothing short of a nightmare. From the moment I stepped into my room, I was greeted with an overpowering stench of mold. The carpets were stained, and the linens were dirty and ripped. It's clear that hygiene is not a concern for this establishment. To add insult to injury, the staff were shockingly rude and incredibly unprofessional. When I left the hotel early one morning to grab a quick snack, I returned to find that my key had stopped working and they had somehow "forgotten" my existence. Despite providing my name and room number, they insisted that I was not a guest and refused to let me back into my own room. I had been staying there for two days and had all of my belongings inside! This level of incompetence and disregard for basic customer service is utterly unacceptable. I urge anyone considering a stay here to run, not walk, in the opposite direction. Save yourself the headache and find accommodations elsewhere. This hotel is a disgrace to the hospitality industry.

Emma Carr
  • Overview
  • (770) 934-2770

Peachtree Inn & Suites Introduce

For individuals searching for "Hotels Near Of Me" in the Doraville area of Atlanta, Peachtree Inn & Suites is a property that warrants a thorough and objective review. Located at 4275 Northeast Expy, Doraville, GA 30340, USA, this establishment aims to provide budget-friendly accommodation. You can contact them at (770) 934-2770 or +1 770-934-2770 for inquiries.

Environment and Location

Peachtree Inn & Suites is situated on the Northeast Expressway (I-85), which offers relatively straightforward access to various parts of the greater Atlanta area. The hotel is located in a commercial area of Doraville. Nearby points of interest include Atlanta Silverbacks Park Stadium (approximately a 25-minute walk or 0.8 miles away), Buford Highway Farmers Market (around a 25-minute walk or 1.6 miles), and North DeKalb Stadium (6 km away). It is also within a 15-minute drive of DeKalb-Peachtree Airport. While the location provides accessibility to local points of interest and eateries like McDonald's, Wendy's, and Burger King, recent customer reviews paint a concerning picture of the hotel's internal environment. One guest explicitly stated being "greeted with an overpowering stench of mold" upon entering their room, and described "stained carpets" and "dirty and ripped linens." This suggests significant issues with the indoor air quality and overall hygiene, which are crucial for a comfortable stay. The property is described as a 2-star inn, built in 1968, and does not have a pool. It is also a smoke-free property, though it's important to note if odors (like mold) are prevalent, as reported.

Services and Amenities

Peachtree Inn & Suites offers a basic set of amenities consistent with a budget-friendly motel. Key services and amenities include complimentary Wi-Fi access throughout the property, which is a standard expectation for most modern hotels. The hotel operates a 24-hour front desk, indicating that staff should be available to assist guests at any time. Laundry facilities are available on-site, which can be a convenience for guests on longer stays. Rooms generally feature individual furnishings, air conditioning, and flat-screen TVs with satellite channels. Some rooms are equipped with microwaves and refrigerators, which are beneficial for guests who wish to store or prepare their own food. Bathrooms are expected to include showers, soap, shampoo, and toilet paper. However, a customer review explicitly stated that "the hotel did not provide soap in the bathroom" and that personal soap went missing, directly contradicting the expected provision of basic toiletries. This suggests inconsistencies in basic service delivery.

Features of the Hotel

Peachtree Inn & Suites is a 4-story motor inn with 96 accommodations, including Deluxe King and Deluxe Double Rooms. Rooms typically feature premium bedding. The hotel advertises accessibility features such as wheelchair-accessible parking, a wheelchair-accessible registration desk, and grab bars in showers. However, it's crucial to note that upper floors are accessible by stairs only, as the property does not have an elevator. This lack of elevator access could be a significant barrier for guests with mobility challenges or heavy luggage. The most prominent "features" highlighted by recent customer reviews are overwhelmingly negative and indicative of severe operational issues. Guests reported "disgusting" and "filthy" conditions, with concerns about hygiene ("overpowering stench of mold," "dirty shower," "stained carpets," "dirty and ripped linens"). Beyond physical cleanliness, customer reviews also describe "shockingly rude and incredibly unprofessional" staff. One guest detailed an incident where their key stopped working, and staff "insisted that I was not a guest and refused to let me back into my own room" despite providing identification, demonstrating a profound lack of basic customer service and potentially a security risk. This level of alleged "incompetence and disregard for basic customer service" is a major red flag for prospective guests. The hotel is noted to accept cash deposits for incidental charges, which can vary, but one guest cited a $100 incidental charge as "way too much for the amount of service we did not receive."

Promotional Information and Guest Experience

Given the nature of the property and its star rating, Peachtree Inn & Suites likely focuses on offering competitive rates as its primary promotional strategy, appealing to budget-conscious travelers. The hotel states that children are welcome. While there isn't extensive information on specific loyalty programs or discounts, properties of this type generally aim to provide a no-frills, affordable stay. However, the actual guest experience, as detailed in recent customer reviews, severely undermines any potential promotional appeal. The reviews use strong language such as "Disgusting, unprofessional, and utterly disrespectful — avoid this hotel at all costs!" These direct and explicit warnings about cleanliness, staff behavior, and service failures are extremely damaging. The specific incident of a guest being denied re-entry to their room with their belongings inside is a grave concern regarding guest safety, security, and basic hospitality. The advice to "run, not walk, in the opposite direction" and the statement that "This hotel is a disgrace to the hospitality industry" are powerful deterrents. While official hotel descriptions might list standard amenities, the real-world experiences reported by customers indicate a substantial discrepancy between advertised features and actual delivery. Therefore, potential guests searching for "Hotels Near Of Me" who prioritize cleanliness, respectful service, and basic amenities should approach Peachtree Inn & Suites with extreme caution, taking these serious customer complaints into full consideration.

Peachtree Inn & Suites Photos

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Peachtree Inn & Suites Location

Peachtree Inn & Suites

4275 Northeast Expy, Doraville, GA 30340, USA

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Reviews

Disgusting, unprofessional, and utterly disrespectful — avoid this hotel at all costs! My recent stay at the Peach Tree Inn & Suites was nothing short of a nightmare. From the moment I stepped into my room, I was greeted with an overpowering stench of mold. The carpets were stained, and the linens were dirty and ripped. It's clear that hygiene is not a concern for this establishment. To add insult to injury, the staff were shockingly rude and incredibly unprofessional. When I left the hotel early one morning to grab a quick snack, I returned to find that my key had stopped working and they had somehow "forgotten" my existence. Despite providing my name and room number, they insisted that I was not a guest and refused to let me back into my own room. I had been staying there for two days and had all of my belongings inside! This level of incompetence and disregard for basic customer service is utterly unacceptable. I urge anyone considering a stay here to run, not walk, in the opposite direction. Save yourself the headache and find accommodations elsewhere. This hotel is a disgrace to the hospitality industry.

May 20, 2024 · Emma Carr

I really haven't been there but when I go u will know what I think. Promise

Dec 18, 2024 · Rachel G

This is a good cheap option for one solo traveler. The beds are tiny. So this is a soso clean cheap one night need a bed for one type of place. Any more than one guest will make this uncomfortable experience. So good for one night one guest when you need a place to crash. Anymore than two in a room is forbidden. The staff is rather atypical old school innkeepers. Cheap cheap but want every dollar they can squeeze. So just remember 1 n 1.

Jul 29, 2023 · Jack Arwood

This hotel although older than some was very clean. I never saw a single cockroach. The staff was very friendly and attentive. They had housekeeping come by every day I was thoroughly impressed with this place even though the outside look does not give it justice. five stars

Jul 26, 2021 · Joseph Gonzalez

Whatever you do, do NOT rent a room there. My night there was a terror. Me and my family rented 2 rooms but one was given to someone else after we already rented it. At first we saw both rooms and were pleased. Later when we came back one of the rooms was completely trashed. Beer bottles and trash everywhere. Turns out they gave the same keycard to someone else and accused us of having left . I can’t imagine what could have happened if we were asleep that night in that room while someone else had the same key card. We asked for a refund and the guy refused. The most terrible service I’ve experienced especially on a family vacation.

Jul 09, 2022 · Karina Rios

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