Horizon Inn and Suites Norcross

When searching for "Hotels Near Of Me" in the Norcross, GA area, Horizon Inn and Suites Norcross is one of the lodging options that may appear. Located at 6187 Dawson Blvd, Norcross, GA 30093, USA, this hotel aims to provide accommodation for travelers visiting the area. For direct contact, the hotel can be reached at (770) 448-8686 or +1 770-448-8686.

Horizon Inn and Suites Norcross is situated in Norcross, Georgia, in what is described as a historical district and near a shopping district, with some sources mentioning its proximity to the Gwinnett Asian Village District. Its location off I-85 highway offers accessibility for travelers by car. The hotel is noted to be "centrally" located to the broader 12-county Atlanta area, potentially making it a convenient base for exploring various parts of the metropolitan region. Nearby points of interest include Global Mall and Shree Swaminarayan Hindu Temple ISSO, as well as being within a reasonable driving distance of major attractions like Stone Mountain Park, Perimeter Mall, Sugarloaf Mills, and even downtown Atlanta. The hotel is also described as being near a metro station, which could offer public transportation options, though direct metro access would require further confirmation.

The immediate surroundings of the hotel, as commonly seen with motels, are typically commercial in nature, with various dining options in close proximity. Restaurants like Cracker Barrel, Chick-Fil-A, The Varsity, Pappadeaux Seafood Kitchen, Chipotle, and McDonalds are mentioned as being within walking distance or a short drive. Downtown Norcross, with its fine restaurants, bars, and local boutiques, is also approximately 2 miles away. The hotel property itself features a terrace and a garden, which can provide some outdoor space for guests.

Horizon Inn and Suites Norcross offers a range of services and features that are typical for its category, aiming to provide a comfortable stay for guests. Based on available information, these include:

• Accommodations: The hotel offers 130 rooms across three floors, accessible via exterior corridors. Room types include King and Double beds, with both smoking and non-smoking options. Rooms are generally equipped with air conditioning, flat-screen TVs with premium cable channels, private bathrooms with showers and/or deep soaking bathtubs, complimentary toiletries, hair dryers, ironing facilities, and in-room safes. Some rooms may also feature microwaves and refrigerators, though availability of these items has been a point of contention in some reviews. Balconies or terraces may be available in some rooms.

• Connectivity: Complimentary Wi-Fi is advertised, though some sources indicate that in-room Wi-Fi may be available for a surcharge (e.g., $3.00 per day), while Wi-Fi in public areas also sometimes carries a surcharge. Free local and long-distance calls are generally included.

• Dining: The hotel offers a free continental breakfast. There are also vending machines for drinks and snacks on-site.

• Recreational Facilities: A seasonal outdoor pool is available for guest use, typically open from May to September, providing a space for relaxation and refreshment.

• Business and Guest Services: The hotel provides a 24-hour front desk, a 24-hour business center, and laundry facilities for guest convenience. Concierge services, luggage storage, and complimentary newspapers in the lobby are also listed. ATM/banking services are available on-site. The staff is noted to be multilingual, speaking English and Spanish.

• Parking: Free self-parking is available on-site, including wheelchair-accessible parking.

Other general amenities include daily housekeeping, heating, and accessibility features like braille and tactile signage, a lift, and wheelchair accessibility in common areas.

When considering Horizon Inn and Suites Norcross on a "Hotels Near Of Me" platform, potential guests would see advertised features and pricing, often highlighting competitive rates for a 2.5-star property. Promotional information often emphasizes the complimentary continental breakfast, outdoor pool, and free parking as key benefits. Rates for rooms such as Double and King vary, with some promotional figures indicating prices ranging from approximately $45 to $58 per night, depending on the room type and booking conditions. The hotel also promotes its convenient location near major highways and local attractions.

However, it is vital to acknowledge and address the significant body of customer reviews, which present a stark contrast to the advertised offerings and are crucial for potential guests to consider. The provided reviews highlight several serious concerns:

• Cleanliness and Room Condition: Multiple guests report rooms being "disgusting," with strong smells of cigarette smoke even in non-smoking rooms, moldy closet doors, and issues with broken lights. One guest mentions a stolen microwave, suggesting a lack of amenities as advertised. There are also reports of roaches and other bugs, dirty sheets and blankets, and even blood on the walls, indicating severe cleanliness and maintenance issues.

• Safety and Environment: Guests express feeling "unsafe," with concerns about "creepy people," "drug dealers and prostitutes" on the grounds, and even a report of a "shooting in the parking lot." The presence of people loitering on stairs and a general feeling of insecurity are recurring themes. This aspect is particularly alarming for individuals or families considering a stay.

• Staff and Service Issues: Guests report unhelpful and "insufferable" front desk staff who allegedly refuse to change rooms even when problems are severe (e.g., strong smoke smell, broken lights). There are also reports of inconsistent check-out times and difficulty contacting the front desk due to non-functional in-room phones. Issues with key cards frequently deactivating are also mentioned.

• Discrepancies in Amenities: Several reviews state that advertised amenities like microwaves, refrigerators, phones, or working Wi-Fi were either missing or non-functional in their rooms, contradicting the hotel's listed features. One guest noted no breakfast was served despite a sign advertising it.

• Financial Policies: A significant concern is the requirement for a cash deposit, which some guests find inconvenient, especially in an age of digital payments. One review mentions additional fees for using the lobby ATM for this purpose. The overall sentiment is that guests feel their money is wasted due to the poor condition and service.

In summary, while Horizon Inn and Suites Norcross advertises standard hotel amenities like a pool, free breakfast, and Wi-Fi, the consistent and severe negative feedback from multiple guests regarding cleanliness, safety, staff conduct, and the actual availability of advertised amenities paints a concerning picture. Potential guests utilizing a "Hotels Near Of Me" platform would need to carefully balance the listed features and promotional pricing against these significant real-world experiences before making a booking decision.