Quality Inn ico

Quality Inn

Hotels Near Of MeNew YorkMonroe CountyRochesterLyell Avenue

1956 Lyell Ave, Rochester, NY 14606, USA

3.0

The hallway smells awful at all times of the day. I requested clean towels, none were provided. I had to get them myself. There was a wet spot on the floor. Manage came into room upon request and checked the wall. No answer or refund offered. Hotel is older. Weed smell is strong on a daily. I would not stay here again.

Michelle M
  • Overview
  • (585) 371-5859
  • www.choicehotels.com

Quality Inn Introduce

As a key listing on the "Hotels Near Of Me" platform category, Quality Inn at 1956 Lyell Ave, Rochester, NY 14606, USA, presents itself as a practical and value-driven option for travelers looking for accommodation in the Rochester area. With its strategic location, it aims to provide convenience whether you're visiting for business, leisure, or transiting through the city.

The hotel's phone number is (585) 371-5859, and you can also reach them via mobile at +1 585-371-5859. Situated near the I-490 & I-390 interchange, the Quality Inn is approximately 10 minutes from the Greater Rochester International Airport, making it a convenient choice for air travelers. Its proximity also extends to downtown Rochester attractions and the University of Rochester, putting guests within reach of key city destinations. Popular points of interest like the Susan B. Anthony House, Frontier Field, Rochester Museum and Science Center, Strong Museum, and Seneca Park Zoo are easily accessible from the hotel.

Environment and Ambiance

The Quality Inn aims to offer a straightforward and functional environment for its guests. The hotel's design typically features neutral tones and dark wood furnishings in its guest rooms, aiming for a relaxing atmosphere. Common areas are generally designed for practicality, providing spaces for guests to relax or work. While some reviews suggest the hotel is older, ongoing efforts are often made to maintain cleanliness and functionality.

The hotel is a smoke-free property. However, it's worth noting that past guest reviews have occasionally mentioned odors, specifically in hallways, which is a point of feedback the hotel management may be addressing. There is also a garden area, offering a small outdoor space for guests to enjoy. The property features an elevator for guest convenience.

Services and Amenities

Quality Inn Rochester provides a suite of services designed to enhance the guest experience. A 24-hour front desk ensures that assistance is available around the clock. For connectivity, the hotel offers complimentary Wi-Fi in all rooms and public areas, allowing guests to stay connected for work or leisure. Practical amenities in each room include a coffee/tea maker, iron and ironing board, desk with ergonomic chair, flat-screen TV with premium channels, and eco-friendly toiletries in private bathrooms that feature a shower/tub combination and hairdryer. Premium bedding is also provided to enhance comfort.

A key service offered is the complimentary full breakfast served daily, typically from 7:00 AM to 10:00 AM, providing a convenient start to the day. This is often highlighted positively by guests. For those looking to maintain their fitness routine, the hotel boasts a fitness center equipped with modern exercise machines. A business center with copy and fax services is available for guests needing to conduct work tasks. Luggage storage is also offered, which can be particularly useful for early arrivals or late departures.

The Quality Inn is a pet-friendly hotel, allowing up to two pets per room with a weight limit of 50 lbs, for an extra charge per pet per night. Service animals are permitted without charge. This makes it a suitable option for travelers with furry companions.

Features and Facilities

Beyond the standard amenities, the Quality Inn includes several features that add to its overall offering. There is a banquet hall available, suggesting the capacity for hosting small events or meetings. The hotel also has an ATM/banking service on-site for convenience. Vending machines are accessible for quick snacks and drinks.

In terms of accessibility, the hotel offers facilities for disabled guests, including wheelchair accessibility and accessible parking. The property also emphasizes certain eco-friendly initiatives, such as the use of LED light bulbs, eco-friendly cleaning products, and water-efficient showers. Some locations under the Quality Inn brand also mention a commitment to locally-sourced and organic food options, and reinvestment in community and sustainability.

For safety and security, the hotel implements daily disinfection in all rooms and common areas, with staff wearing face coverings, and guest rooms sealed after sanitization. Contactless check-in/out and temperature checks for guests and staff are also part of their hygiene protocols.

Promotional Information and Guest Experience

The Quality Inn often positions itself as a hotel that offers good value. While there can be variations in individual experiences, the hotel strives to provide a comfortable stay. One recent guest review highlighted the "best stay ever," praising the very nice staff, particularly the manager "Hardip Sonani," and mentioning timely services and great breakfast. This positive feedback emphasizes the welcoming and professional nature of some staff members. Another positive review notes a "courteous and clean environment." These testimonials suggest that a focus on guest satisfaction and a strong team can significantly enhance the stay experience.

However, it is important to acknowledge that reviews can be mixed. One past guest reported issues such as an unpleasant smell in the hallway, unprovided clean towels requiring self-collection, and a wet spot on the floor. This particular reviewer also noted the hotel being older and a persistent "weed smell" in the building, indicating areas where consistency in guest experience and property maintenance may vary. Management, according to one review, did check on issues but did not offer a resolution like a refund. This highlights the importance of individual experiences and the ongoing need for hotels to address maintenance and guest service promptly.

Promotions often include competitive rates and the value of included amenities like free Wi-Fi and breakfast. Guests can also participate in the Choice Privileges Rewards program to earn rewards like free nights and gift cards, adding an incentive for repeat stays. The hotel’s proximity to various dining options, such as Wegmans Market Cafe, Taco Bell, McDonalds, Arbys, and Olympias, further enhances its convenience for guests seeking local food options.

In conclusion, Quality Inn Rochester, while an older property, aims to provide a practical and accessible lodging option in Rochester, NY. Its strong points include its convenient location, complimentary breakfast, pet-friendly policy, and a generally helpful staff. Potential guests should consider its value proposition and the range of services offered, while also being aware of varying guest experiences regarding facility upkeep and consistency in certain aspects of service.

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Quality Inn Location

Quality Inn

1956 Lyell Ave, Rochester, NY 14606, USA

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Reviews

The hallway smells awful at all times of the day. I requested clean towels, none were provided. I had to get them myself. There was a wet spot on the floor. Manage came into room upon request and checked the wall. No answer or refund offered. Hotel is older. Weed smell is strong on a daily. I would not stay here again.

May 17, 2025 · Michelle M

The best stay ever!!! The whole property is amazing more importantly the staff is very nice not mention the manager "Hardip Sonani". You will get all the services on time and great breakfast. They are very welcoming and professional. We we here with our company people for 10 days and would definitely recommend to all the families and worker.

Apr 30, 2025 · Ismael Camarillo

Excellent hotel! Very clean, very close to the turnpike, every amenity you can think of. Front desk service is impeccable! Big thank you to Christine for the bagel bags to go in the morning!

May 19, 2025 · Tracy Miller

The room wasn't properly cleaned. The bathtub had dirt in it, the bed sheets had stains on it, and the tile floor looked like it had tar on it. The toilet seat was broken or barely hanging on. The room smelled like a men's locker room & wet dog. The person at the front desk wasn't wearing a name tag, so I asked him his name. He replied "nobody". I ended up leaving an hour after checking in, and found another hotel.

May 13, 2025 · Stas Wright

We stayed here for 2 nights. The room's smoke detector kept beeping but when I mentioned it to the front desk the gentleman was quick to fix it. The bathroom fan is loud and kept humming all night along with the air conditioning/heating unit. Definitely needs to be replaced because it sounds like a jet engine which makes it difficult to sleep. The breakfast left a lot to be desired. The only good thing was the coffee. We had to go out for breakfast both mornings. The lobby itself isn't the most cleanest buy I am assuming it is because of the snow. I don't think I will be staying here again.

Feb 02, 2025 · P P

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